Watto AI
- Company typePrivate
- Founded2023
- HeadquartersSeattle, United States
- Headcount1–10
- GTM typeB2B
- OfferingSoftware
Watto AI firmographics
Firmographics- Name
- Watto AI
- Legal name
- Tensai Technologies, Inc.
- Website
- https://watto.ai
- Company type
- Private
- Founded year
- 2023
- Operating status
- Operating
- Headcount range
- 1–10 employees
- Ownership category
- akta.pro rank
Watto AI industry classification
Industry- Product category
- Conversational AI Platform
- NAICS
- Telephone Call Centers (56142), Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (518)
- SIC
- Communications Services, Nec (4899)
- akta.pro primary industry
- Conversational AI Platforms (chat/voice bots, orchestration) (HDAAAFAC)
- akta.pro secondary industries
- Contact Center Speech AI (agent assist, IVR automation) (HDAAAFAL), Voice Assistants & Voice UI (VUI) (HDAAAFAD)
Keywords
Where Watto AI is headquartered
LocationHeadquarters
- HQ city
- Seattle
- HQ country
- United States
- HQ region
- North America
Markets served
Watto AI business model
Business model- GTM type
- B2B
- Offering type
- Software
- Cost components
- Technology or R&D, Infrastructure, Personnel, Marketing or Sales
Revenue model
- AI Voice Agent Platform Subscription: SaaS platform providing AI voice agent capabilities to businesses. Terms of service mention pricing terms and billing, indicating a subscription-based revenue model. Currently provided at no annual cost according to terms, suggesting early-stage pricing or free tier offering.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Freemium | Annual | Free/No Cost Initial Offering |
Go-to-market motion1 record
Distribution channels1 record
Marketing channels2 records
Watto AI product offering
Product offeringCore offering
Watto AI provides a no-code conversational AI platform that enables businesses to build, configure, and deploy AI voice agents that handle natural human-like voice interactions. The platform powers use cases including automated mystery shopping calls, 24x7 customer support, and restaurant phone order-taking, and is distributed as a SaaS product accessed directly via the company's website.
Product overview
Watto AI is a no-code conversational AI platform that enables businesses to build AI voice agents for automating customer interactions. The platform offers multiple voice agent solutions including dedicated agents for Mystery Shopping, Customer Support, and Restaurant Assistants. The core Watto AI Platform serves as the unified interface for creating and managing these voice bots, which engage in natural human-like conversations via speech and text processing. The company also leverages generative AI models (OpenAI) as part of the underlying technology stack.
Differentiator
Problem solved
Functional benefit
Products and services
- Watto AI Platform A no-code conversational AI platform that enables businesses to build and deploy AI voice bots without programming, automating lead collection, customer support, and natural voice-based interactions across industries.
- Mystery Shopping Voice Agent An AI voice agent built on the Watto AI platform that conducts human-like mystery shopping calls for retail and customer experience evaluation purposes.
- Customer Support Voice Agent A 24x7 AI-powered customer support voice agent that handles inquiries and provides round-the-clock automated customer service without human agents.
- Restaurant Assistant Voice Agent An AI voice agent for restaurants that answers customer queries and takes phone orders to ensure no inbound call is missed.
Companies that use Watto AI
Customer profileSegments3 records
Ideal customer profiles3 records
Watto AI technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
AI capability5 records
Feature3 records
Watto AI partnerships and signals
Strategic signalScale indicators1 record
Recent moves4 records
Expansion highlights4 records
Watto AI competitors and assessment
Company assessmentDirect peers
- Vapi: Vapi provides a developer platform for building, testing, and deploying AI voice agents, directly overlapping Watto AI's no-code voice agent builder positioning with similar orchestration of LLMs, speech, and telephony.
- Bland AI: Bland AI offers a platform for building and deploying autonomous AI voice agents for enterprise phone calls, competing head-to-head with Watto AI on programmable conversational voice automation.
- Retell AI: Retell AI provides a no-code/low-code platform for creating conversational voice agents with telephony integration, directly comparable to Watto AI's builder for business phone automation use cases.
- Sierra: Sierra builds conversational AI agents focused on customer experience and support, overlapping Watto AI's customer support voice agent use case with a heavier enterprise and brand-customer focus.
- Decagon: Decagon develops AI agents for customer support automation across chat and voice, a direct competitor to Watto AI's 24x7 customer support voice agent product targeting enterprise support workflows.
- Synthflow: Synthflow offers a no-code platform for building and deploying AI voice agents for sales and support calls, mirroring Watto AI's product-led approach to programmable voice automation.
- Voiceflow: Voiceflow provides a collaborative no-code platform for designing conversational AI assistants across voice and chat, sharing the no-code builder and multi-channel agent positioning with Watto AI.
- Air AI: Air AI offers AI voice agents capable of holding extended, human-like phone conversations for sales and support, competing with Watto AI's autonomous voice agent capabilities and use case breadth.
Broad incumbents
- Cresta: Cresta provides contact-center AI including real-time agent assist and virtual agents for voice, an established incumbent whose agent-assist and contact-center speech AI capabilities overlap with Watto AI's customer support and IVR-style use cases.
- Yellow.ai: Yellow.ai is an enterprise conversational AI platform spanning chat, voice, and email automation across customer support, sales, and marketing — a broader incumbent that competes with Watto AI in omnichannel voice and customer service automation.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat4 records
Key risks6 records
Key highlights6 records
Customer concentration
Watto AI social profiles
Digital presenceWatto AI financial estimates
Financial estimateRevenue estimate
Valuation estimate
Watto AI leadership team
Management profileNumber of profiles
Profiles2 records
Watto AI funding detail
Funding detailFunding overview
Funding rounds1 record
Investors1 record
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Watto AI M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Watto AI
What does Watto AI do?
Watto AI provides a no-code conversational AI platform that enables businesses to build, configure, and deploy AI voice agents that handle natural human-like voice interactions. The platform powers use cases including automated mystery shopping calls, 24x7 customer support, and restaurant phone order-taking, and is distributed as a SaaS product accessed directly via the company's website.
Is Watto AI a public or private company?
Watto AI is a private company. It is classified as venture growth investor backed and is currently operating.
When was Watto AI founded?
Watto AI was founded in 2023. It employs 1 to 10 people.
Where is Watto AI based?
Watto AI is headquartered in Seattle, United States, in the North America region.
How does Watto AI make money?
One revenue line is on record: AI Voice Agent Platform Subscription.
Who are Watto AI's main competitors?
Direct peers on record are Vapi, Bland AI, Retell AI, Sierra, Decagon, Synthflow, Voiceflow and Air AI. Broad incumbents are Cresta and Yellow.ai.
Does Watto AI have an API?
No public API is recorded for Watto AI.
What industry is Watto AI in?
Watto AI's product category is Conversational AI Platform. Its primary akta.pro industry code is HDAAAFAC, Conversational AI Platforms (chat/voice bots, orchestration), with a secondary code of HDAAAFAL, Contact Center Speech AI (agent assist, IVR automation). Its NAICS code is 56142 and its SIC code is 4899.