What Sehat Kahani does

Sehat Kahani, founded in 2017 and headquartered in Karachi, Pakistan, is a female-led digital health company operating a telemedicine platform that connects patients with a network of 7,500+ PMDC-verified female doctors through 24/7 chat, audio, and video consultations, claiming sub-60-second connection times. The platform is built on Microsoft Azure cloud infrastructure with HIPAA-compliant data security and SSL encryption, and bundles electronic medical records, e-prescriptions, at-home lab sample collection, and pharmacy delivery into its consumer mobile app. Beyond the core app, Sehat Kahani operates a platform-plus-modules architecture with Corporate Care (B2B employee benefits), 80 physical E-Clinics in underserved communities staffed by nurses linking patients to remote doctors, a Mental Health & Wellbeing vertical (47,000+ consultations conducted through a 9-to-9 helpline in partnership with the British Asian Trust), Home Healthcare (at-home clinical services launched August 2024), E-Pharmacy, Laboratory Services, and a Plug and Play white-label API/SDK solution enabling third-party platforms to embed its healthcare capabilities.

The company generates revenue through multiple streams: pay-as-you-go consumer teleconsultations, monthly and weekly subscription plans for unlimited consultations, B2B enterprise contracts with 575+ corporate clients including insurance firms (Jubilee Life Insurance, Pak Qatar Takaful), banks (HBL), and conglomerates (Ghulam Faruque Group), home healthcare subscription care plans, licensing fees from white-label API/SDK integrations, and pharmacy transaction fees. Its go-to-market combines a product-led self-serve mobile app with a direct enterprise sales team, an inside-sales motion for home healthcare bookings, and a network of e-clinics functioning as channel/reseller points in rural areas. The company is the legal entity Community Innovation Hub (CIH), a private limited company registered in Pakistan, and has raised approximately $4.2M cumulatively across funding rounds culminating in a $2.7M Series A in December 2023 led by Amaanah Circle. Notable third-party validation includes Forbes Asia 100 To Watch (2022, the only Pakistani company), Rolex Award for Enterprise (2019), and WIRED recognition (2024) for CEO Dr. Sara Saeed Khurram.

Name

Sehat Kahani

Legal name

Community Innovation Hub (CIH)

Website

https://sehatkahani.com

Company type

Private

Founded year

2017

Operating status

Operating

Headcount range

101–250 employees

Short description

Sehat Kahani is a Pakistani female-led telemedicine company operating a digital health platform that connects patients with 7,500+ PMDC-verified female doctors via 24/7 video, audio, and chat consultations, serving consumers and 575+ corporate clients across Pakistan.

Ownership category

akta.pro rank

Product category

Telemedicine & Digital Health Services

NAICS

Offices of Physicians, Mental Health Specialists (621112), Offices of Mental Health Practitioners (except Physicians) (621330)

SIC

Services-Offices & Clinics Of Doctors Of Medicine (8011), Services-Health Services (8000)

akta.pro primary industry

Women’s & Family Health Provider Marketplaces (HLALALAK)

akta.pro secondary industries

Mental Health Therapist Marketplaces (HLALALAJ), Maternal Mental Health Telehealth (perinatal anxiety/depression, support programs) (HLALAHAH)

Keywords

• Telemedicine platform
• Virtual doctor consultations
• Corporate wellness benefits
• E-clinic network
• Home healthcare services

Headquarters

HQ city

Karachi

HQ country

Pakistan

HQ region

Asia

Offices1 record

Markets served

GTM type

B2B and B2C

Offering type

Services

Cost components

Personnel, Technology or R&D, Operations, Marketing or Sales, Infrastructure

Revenue model

1. Consumer Teleconsultations: PAYG (pay-as-you-go) model where patients pay per consultation; instant access to doctors via video, audio, or chat
2. Subscription Plans: Monthly and weekly subscription plans offering unlimited consultations at subsidized rates
3. Corporate Employee Health Benefits: B2B enterprise contracts providing employee telemedicine access as corporate wellness benefit; subscription-based or per-employee pricing
4. Home Healthcare Services: At-home medical services including nursing care, lab tests, medical equipment rental, and specialist visits with custom care plans
5. API/SDK Licensing: White-label and plug-and-play solutions sold to third-party platforms, clinics, and hospitals for embedded healthcare features
6. Pharmacy Services: E-pharmacy with medicine delivery; prescription uploads and cashless delivery options for eligible corporate and insurance customers

Pricing tiers

Go-to-market motion4 records

Distribution channels5 records

Marketing channels7 records

Core offering

Sehat Kahani is a digital health platform providing telemedicine consultations connecting patients with 7,500+ PMDC-verified female doctors via video, audio, and chat within 60 seconds through a mobile app. It extends services through 80 e-clinics in underserved communities, corporate employee wellness programs, at-home healthcare services, mental health consultations and helplines, e-pharmacy with medicine delivery, at-home lab sample collection, and white-label API/SDK integration for third-party platforms.

Product overview

Sehat Kahani is a digital health platform operating as a platform-plus-modules architecture. At its core is the Sehat Kahani App (Consumer Care), a telemedicine mobile and web application offering 24/7 chat, audio, and video consultations with 7,500+ PMDC-verified doctors within 60 seconds. The platform bundles complementary modules including Corporate Care (B2B employee health benefits), E-Clinics (80 physical clinic locations connecting underserved communities to virtual doctors), Mental Health & Wellbeing (psychiatric and psychological consultations plus a 9-to-9 helpline), Home Healthcare (at-home clinical services launched August 2024), E-Pharmacy (prescription medicine delivery), Laboratory Services (at-home diagnostics), and HCP Network (doctor recruitment and management with CME programs). The Plug and Play Solution provides white-label APIs, SDK, and Web View integration for third-party partners to embed these healthcare capabilities into their own software.

Differentiator

Problem solved

Functional benefit

Brands

• Sehat Kahani Corporate Care: Online consultations and well-being sessions for corporate partners to improve employee health and productivity
• Sehat Kahani E-Clinics
• Sehat Kahani Mental Health & Wellbeing
• Sehat Kahani Home Healthcare
• Plug and Play Solution

Products and services

• Sehat Kahani App (Consumer Care) Primary consumer telemedicine mobile and web application connecting patients with 7,500+ PMDC-verified doctors via chat, audio, or video consultation within 60 seconds. Includes e-prescriptions, saved medical history, at-home lab sample collection, and pharmacy delivery for individual consumers across Pakistan.
• Corporate Care B2B employee health and well-being solution providing online OPD consultations and in-person well-being sessions for corporate partners to improve employee health, productivity, and absenteeism.
• E-Clinics Physical e-clinic locations in underserved and remote communities of Pakistan that connect patients to a qualified network of physicians and specialists for virtual consultations, operated by on-site nurses.
• Mental Health & Wellbeing Mental health solution offering on-app psychological and psychiatric consultations, e-prescription generation, in-person well-being sessions (mindfulness, art therapy, sound therapy, yoga), and a dedicated 9-to-9 mental health helpline in partnership with British Asian Trust. Has conducted 47,000+ mental health consultations.
• Home Healthcare At-home medical care service providing doctor consultations, specialist home visits, nursing assistance, physiotherapy, speech therapy, dietitian care, mental health counseling, medical equipment delivery, and diagnostics (ECG, X-rays, lab tests) at patients' homes. Offered via three plans: Post-Acute Care, Chronic Care, and Palliative Care; initially available in Karachi.
• Plug and Play Solution White-label integration platform providing APIs, SDK, no-code Web View integration, and White-Label Module enabling third-party software solutions, clinics, hospitals, and insurance companies to embed Sehat Kahani's healthcare features (consultations, e-prescriptions, EMR, subscription plans, pharmacy, lab services) into their own applications.

Quantifiable outcome

• 1+ million users served through mobile application
• +5 more outcomes

Named customers6 records

Segments5 records

Ideal customer profiles3 records

Technology focussed Yes

API detail

Has API

Yes

API docs

API detail

Core technology

AI maturity

App detail

Integration3 records

Feature8 records

Partnerships

14 partnerships are on record, tiered core, major and minor.

• ITU (International Telecommunication Union)coreStrategic or Co-development PartnerPartnership with ITU for digital health initiatives; Sehat Kahani partners with ITU, USF, and Huawei on smart village project to bring healthcare to remote communities through technology
• USF (Universal Service Fund)coreStrategic or Co-development PartnerCollaboration through USF for telecom-backed healthcare connectivity projects in underserved areas
• HuaweicoreTechnology or IntegrationSmart village project partnership with ITU, USF, and Huawei to deploy technology solutions for rural healthcare access
• British Asian TrustcoreStrategic or Co-development PartnerPartnership for mental health helpline (9-to-9 service) and mental well-being solutions, particularly for individuals who cannot afford mental health services
• UNDP (United Nations Development Programme)majorStrategic or Co-development PartnerMental health consultations in low-income communities through e-hubs; development partner supporting healthcare access
• Vitol FoundationmajorStrategic or Co-development PartnerFunding and support for mental health solutions in underserved communities
• CareTech FoundationmajorStrategic or Co-development PartnerPartnership for mental health integration into primary care and corporate well-being solutions
• CosarafminorStrategic or Co-development PartnerCharitable foundation supporting mental health initiatives in low-income communities
• Jubilee Life InsurancemajorChannel Partner/ Reseller/ DistributorCorporate client offering Sehat Kahani services as employee health benefit; cashless insurance claims integration
• HBL (Habib Bank Limited)majorChannel Partner/ Reseller/ DistributorCorporate partner providing employee healthcare benefits through Sehat Kahani platform
• Jazz (Pakistan Mobile Communications)coreTechnology or IntegrationTechnology partner providing connectivity and platform integration for digital health services
• Microsoft AzurecoreTechnology or IntegrationCloud infrastructure provider hosting Sehat Kahani platform with SSL encryption and HIPAA-compliant data security
• Indus Hospital & Health NetworkcoreStrategic or Co-development PartnerHealthcare network partnership for home healthcare launch event and potential referral pathways
• LifebuoyminorGTM or Marketing PartnerHand hygiene campaign partnership; mobile e-clinic vans in communities; 21-day campaign reaching 195,000 beneficiaries across 45 cities

Scale indicators12 records

Recent moves6 records

Expansion highlights6 records

Direct peers

• Practo: India-based digital health platform offering online doctor consultations, medicine delivery, lab tests, and corporate wellness. Closest geographic and model comparable to Sehat Kahani, though operating at significantly larger scale and with mixed-gender doctors.
• Doctor Anywhere: Southeast Asia-headquartered telehealth platform offering video consultations, chronic care management, mental health, and corporate wellness. Comparable consumer/B2B hybrid telehealth model and emerging-market focus.
• Zocdoc: US-based healthcare marketplace connecting patients to doctors with booking, telehealth, and EMR features. Comparable marketplace/booking layer, though operates in a far more developed healthcare system.
• Portea Medical: India's largest home healthcare provider offering doctor visits, nursing, physiotherapy, and post-hospital care at home. Directly comparable to Sehat Kahani's newly launched Home Healthcare vertical and its tiered post-acute/chronic/palliative plans.
• Vezeeta: MENA-region digital health platform providing doctor booking, teleconsultations, and pharmacy services. Comparable to Sehat Kahani in operating in an emerging market with cultural healthcare barriers and a multi-vertical telehealth-plus-pharmacy model.
• Lybrate: India-based online doctor consultation platform connecting patients with doctors via chat and video. Comparable marketplace-style telehealth model targeting similar consumer demographics.

Broad incumbents

• Amwell: US-based enterprise telehealth platform powering virtual care for hospitals, insurers, and employers. Comparable on the B2B/enterprise and white-label API strategy but with mature, US-developed regulatory infrastructure.
• Teladoc Health: Global incumbent in telehealth and virtual care offering a broad portfolio across primary care, mental health, and chronic conditions. Comparable core teleconsultation capability though vastly larger scale and broader geographic reach.

Emerging players

• Tata 1mg: India-based digital health platform offering teleconsultations, e-pharmacy, lab tests, and EMR — a comparable full-stack consumer digital-health proposition in South Asia with similar pharmacy-delivery and lab-integration components.

Regional players

• mPharma: Africa-focused healthcare startup operating telehealth, pharmacy, and diagnostics services across multiple emerging markets. Comparable in multi-vertical emerging-market digital health play and B2B distribution model.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat6 records

Key risks6 records

Key highlights7 records

Customer concentration

• Xx.com/SehatKahani

Compliance2 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles3 records

Funding overview

Funding rounds4 records

Investors15 records

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Sehat Kahani