Openclaims
- Company typePrivate
- Founded2015
- HeadquartersAmsterdam, Netherlands
- Headcount11–50
- GTM typeB2B
- OfferingSoftware
Openclaims firmographics
Firmographics- Name
- Openclaims
- Legal name
- Openclaims
- Website
- https://openclaims.com
- Company type
- Private
- Founded year
- 2015
- Operating status
- Operating
- Headcount range
- 11–50 employees
- Ownership category
- akta.pro rank
Where Openclaims is headquartered
LocationHeadquarters
- HQ city
- Amsterdam
- HQ country
- Netherlands
- HQ region
- Europe
Offices1 record
Markets served
Openclaims business model
Business model- GTM type
- B2B
- Offering type
- Software
- Cost components
- Personnel, Technology or R&D, Marketing or Sales, Operations, Infrastructure
Revenue model
- SaaS Platform Subscription: Subscription-based SaaS platform for claims and repair management. Customers include insurers, leasing companies, fleet managers, and OEMs. Revenue derived from platform access and usage across multiple modules (Repair Manager, Claims Manager, Lead Manager, Network Manager).
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Subscription | Not specified | Enterprise SaaS platform with multiple modules |
Go-to-market motion2 records
Distribution channels2 records
Marketing channels6 records
Openclaims product offering
Product offeringCore offering
Openclaims sells a Mendix-based SaaS platform that automates and digitizes motor claims handling and vehicle repair distribution. Its four core solutions — Repair Manager, Claims Manager, Lead Manager, and Network Manager — are sold as enterprise subscriptions to insurers, leasing companies, fleet operators, OEMs, dealer groups, and body shop networks across Europe to streamline first notice of loss, claims workflows, repair routing, and network management.
Product overview
Openclaims is a SaaS platform providing an integrated suite of four core solutions for the automotive claims and repair ecosystem: Repair Manager, Claims Manager, Lead Manager, and Network Manager. Repair Manager is the all-in-one platform for repair distribution and network management, Claims Manager is the end-to-end claims management toolkit, Lead Manager handles repair lead conversion between dealers and body shops, and Network Manager centralizes body shop data and certifications. These four solutions share common infrastructure including the Distribution Engine (intelligent business rules-based routing), Cost Performance Monitor (ML-powered body shop scoring), Body Shop Finder, and Insights dashboards. The platform is built on Mendix low-code technology and is used by leasing companies, insurers, OEMs, dealer groups, and body shops across Europe to digitize and automate the complete vehicle damage and repair lifecycle from first notice of loss through to repair completion.
Differentiator
Problem solved
Functional benefit
Brands
- Claims Manager: Complete claims management toolkit for creating touchless claims workflows, reducing processing time, eliminating paperwork, and improving claim accuracy.
- Repair Manager
- Lead Manager
- Network Manager
Products and services
- Repair Manager All-in-one platform for repair managers at leasing companies, insurers, and fleet operators that automates repair distribution, manages contracted repair networks, and controls repair costs and KPIs through intelligent body shop matching, business rules, and performance monitoring.
- Claims Manager Comprehensive claims management software for leasing companies, captive leasing, and captive insurance that creates touchless (straight-through-processing) claims workflows, reduces processing time, eliminates paperwork, and improves claim accuracy through configurable FNOL, workflow management, third-party environments, driver environments, and insights.
- Lead Manager Integrated platform for repair lead management that increases repair lead conversion and strengthens cooperation between dealers and body shops by delivering branded customer journeys from initial lead through to repair completion.
- Network Manager Repair network management module that centralizes and standardizes body shop data, ensures accurate shop information, and provides a complete understanding of network capabilities and the broader repair market for MSO body shops, dealer holdings, leasing companies, and insurers.
Quantifiable outcome
- 50% reduction in claim handling costs
- +4 more outcomes
Companies that use Openclaims
Customer profileNamed customers13 records
Segments7 records
Ideal customer profiles4 records
Openclaims technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- Yes
- API docs
- API detail
Core technology
AI maturity
App detail
Integration2 records
AI capability6 records
Feature12 records
Openclaims partnerships and signals
Strategic signalPartnerships
15 partnerships are on record, tiered core.
- Boekhorst AutoschadecoreStrategic partnership for complete digitalization of automotive damage repair processes. All processes from intake to repair and delivery are digitally connected with clients such as leasing companies and insurers. Towing services and mobility partners are integrated on one central platform.
- Suzuki NetherlandscoreSuzuki Netherlands (B.V. Nimag) and Openclaims partner to digitalize vehicle damage repair process. Suzuki dealer networks use the platform to generate repair leads and create more customer-focused and efficient repair process in collaboration with Suzuki-certified repair partners.
- ENRAcoreENRA, one of the leading bicycle and e-bike insurers from the Netherlands, adopts the Openclaims Claims Manager platform in Dutch and German markets. Partnership aims to reduce manual processes, improve transparency, and accelerate claims turnaround times while enhancing policyholder experience.
- Hedin Automotive BelgiumcoreHedin Automotive Belgium officially implemented Openclaims digital claims and repair management platform. Decision follows successful years of Openclaims usage at Hedin Automotive Netherlands. Platform introduces clearer control over internal processes and significant reduction in internal communication.
- Jeroen MorrenhofcoreAppointed to Board of Directors. Experienced insurtech entrepreneur and co-founder of FRISS, one of the Netherlands' most successful insurance technology companies. Early angel investor joining board to support company's mission and international growth.
- Toyota NetherlandscoreToyota Netherlands and Openclaims partner for claims and repair settlement. Enables Toyota and Lexus dealers to handle vehicle damage claims efficiently and customer-friendly through the innovative Openclaims platform. Future plans include crash-detection notifications directly from vehicles automatically included in claims process.
- Ayvens NorwaycoreAyvens Norway implemented Openclaims Repair Manager platform. With this launch, Norway joins other Ayvens markets in benefiting from Openclaims solutions. Platform provides full oversight of repair costs and KPIs with optimal control over repairs.
- FLINZcoreFLINZ, fleet insurance and claims management specialist, utilizes the Openclaims claims and repair management platform. Partnership enables FLINZ to realize its vision of transparency, shared responsibility, and sustainability for fleet managers and leasing companies in Netherlands and Belgium. Openclaims platform supports FLINZ's coresponsibility approach where clients share responsibility for damage prevention and risk reduction.
- BovemijcoreBovemij, insurance and knowledge partner for the automotive sector, partnered with Openclaims for seamless claims handling. Platform enables car damage claims to be handled faster, more transparently, and more effectively. Integration with Keylane and Dekra systems creates efficient process with shorter turnaround times.
- MendixcoreOpenclaims joined Mendix Independent Software Vendor (ISV) programme. Mendix is a Siemens business and global leader in modern enterprise application development. Openclaims provides Mendix-based SaaS solution. Partnership provides opportunities to scale sales efforts and enter new markets.
- Louwman Dealer GroupcoreLouwman Dealer Group streams its body repair process with Openclaims SaaS platform. Partnership commits to further digitalizing and improving services to customers, dealers, and body shops. Platform provides fully digital and uniform process from damage notification to distribution within repair network.
- Athlon NetherlandscoreAthlon Netherlands and Openclaims partnership optimizes claims and repair processes from first notification of loss to recovery of costs. Openclaims platform provides seamless connection between damage reporting and handling processes with all contact with partners running via single platform.
- Fleetpool GroupcoreFleetpool Group, one of the leading car subscription providers in Germany, uses the Openclaims SaaS platform for automating claims and repair handling. Partnership focuses on efficiency and enhanced customer-centricity in claims and repair. Openclaims platform enables Fleetpool to automate manual steps and provide excellent customer journeys across all labels with label-specific branding.
- SterncoreStern, one of the Netherlands' major automotive concerns representing eighteen car brands, uses the Openclaims platform for fully digital and uniform process from damage claim to distribution within body shop network.
- Hedin Automotive NetherlandscoreSuccessful multi-year partnership with Hedin Automotive Netherlands where software has proven value in creating efficient repair handling and smoother customer journey.
Scale indicators9 records
Recent moves9 records
Expansion highlights7 records
Openclaims competitors and assessment
Company assessmentBroad incumbents
- CCC Intelligent Solutions: Large US-listed provider of SaaS for the automotive claims and collision repair ecosystem (estimating, workflow, parts). Comparable to Openclaims as it sits at the intersection of insurers, repair networks, and OEMs, though it is much broader and primarily North America-focused.
- Solera Holdings: Global vehicle lifecycle management software platform covering claims, estimating, repairs, and fleet. Comparable to Openclaims across claims-to-repair workflow but operates at much larger scale and breadth across multiple continents.
- Mitchell International: Established North American provider of claims, estimating, and repair management software for P&C insurers and repairers. Comparable to Openclaims on the repair-network and claims workflow side, with much broader scope and incumbent scale.
- Guidewire Software: Leading core insurance platform vendor for P&C insurers, including claims management suites used by many European insurers that are also Openclaims customers. Comparable as the broader suite against which Openclaims must position as a complementary best-of-breed layer.
Direct peers
- Snapsheet: Cloud-native claims management SaaS for auto insurers offering FNOL, appraisal, and repair network management. Closely comparable to Openclaims Claims Manager in target buyer (insurers/fleets) and core claims workflow.
- ControlExpert: European claims automation specialist acquired by Solera; provides automated damage assessment and claims processing for European insurers and fleets. Highly comparable to Openclaims on European motor claims automation.
- Sherpa Claims Solutions: Total loss and claims workflow SaaS for auto insurers, including FNOL, repair routing, and total loss management. Directly comparable to Openclaims Claims Manager and Repair Manager for North American auto insurers.
Emerging players
- Tractable: AI-driven computer vision vendor for automotive and property damage assessment. Comparable to Openclaims' ML-driven cost performance and damage routing capabilities, though Tractable focuses more on the assessment step and partners with incumbents on workflow.
- FRISS: Dutch insurtech focused on fraud detection and risk scoring for P&C insurers. Comparable as a fellow Dutch InsurTech selling into the same European insurance buyer base; FRISS co-founder is now on Openclaims' board, signaling strategic adjacency.
Others
- Akur8: European insurtech providing AI-driven pricing for P&C insurers. Comparable as a fellow European InsurTech selling to the same insurance buyer segment, though focused on pricing rather than claims management.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat5 records
Key risks6 records
Key highlights7 records
Customer concentration
Openclaims social profiles
Digital presenceOpenclaims compliance and trust
Trust signalCompliance1 record
Openclaims financial estimates
Financial estimateRevenue estimate
Valuation estimate
Openclaims leadership team
Management profileNumber of profiles
Profiles8 records
Openclaims funding detail
Funding detailFunding overview
Funding rounds3 records
Investors2 records
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Openclaims M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Openclaims
What does Openclaims do?
Openclaims sells a Mendix-based SaaS platform that automates and digitizes motor claims handling and vehicle repair distribution. Its four core solutions — Repair Manager, Claims Manager, Lead Manager, and Network Manager — are sold as enterprise subscriptions to insurers, leasing companies, fleet operators, OEMs, dealer groups, and body shop networks across Europe to streamline first notice of loss, claims workflows, repair routing, and network management.
Is Openclaims a public or private company?
Openclaims is a private company. It is classified as venture growth investor backed and is currently operating.
When was Openclaims founded?
Openclaims was founded in 2015. It employs 11 to 50 people.
Where is Openclaims based?
Openclaims is headquartered in Amsterdam, Netherlands, in the Europe region.
How does Openclaims make money?
One revenue line is on record: saaS Platform Subscription.
Who are Openclaims's main competitors?
Broad incumbents on record are CCC Intelligent Solutions, Solera Holdings, Mitchell International and Guidewire Software. Direct peers are Snapsheet, ControlExpert and Sherpa Claims Solutions. Emerging players are Tractable and FRISS. Akur8 is listed as an others.
Does Openclaims have an API?
Yes. Openclaims provides standard APIs that allow third-party systems to integrate directly into the Openclaims platform. The platform can be connected to existing back-office or CRM systems, enabling real-time data exchange. Claims Manager integrates with most claims management systems via APIs, and Repair Manager integrates with existing claims management software via APIs for seamless automated workflows. Developer documentation is at developer.openclaims.com.