What Envoy America does

Envoy America operates a subscription-based patient transportation platform serving U.S. hospitals and senior care facilities across 30 states. Each subscribing facility receives a dedicated vehicle and driver, with every vehicle equipped with a Broda Traversa transport wheelchair designed for patients with complex mobility needs. The company's core technology stack combines telematics and real-time GPS tracking for ETA visibility with a flexible scheduling system supporting phone, text, email, and direct facility-system integration. Trained drivers handle wheelchair and stretcher patients, differentiating Envoy from generalist non-emergency medical transport (NEMT) providers.

Envoy commercializes its offering through four service tiers — Subscription Service (core dedicated vehicle-and-driver model), Outsourced Model (replacement of fragmented transportation providers), Full Management Solution (insurance, maintenance, and liability bundled in), and On-Demand Service (flexible as-needed transport). Pricing is quote-based and not publicly disclosed, structured as a single monthly rate with no per-trip surcharges. The go-to-market is direct enterprise field sales targeting hospital and SNF administrators, supported by a two-week pilot program for skilled nursing facilities and a guarantee of 3X ROI within 90 days (with cost reduction if the threshold is not met).

The company is headquartered in Scottsdale, Arizona, was founded in 2015, and operates with a workforce of 501–1,000 employees consistent with a distributed, multi-state driver and operations footprint. Named enterprise customers include Mayo Clinic, Allina Health, M Health Fairview, Hennepin Healthcare, HonorHealth, Cerenity Senior Care, Lifespark, Monarch Healthcare Management, and Medtrust. Total disclosed venture funding to date is approximately $3.785M across five rounds, with the most recent round in May 2023 led by Acronym Venture Capital.

Name

Envoy America

Legal name

Envoy America

Website

https://EnvoyAmerica.com

Company type

Private

Founded year

2015

Operating status

Operating

Headcount range

501–1,000 employees

Short description

Envoy America is a subscription-based patient transportation provider serving U.S. hospitals and senior care facilities across 30 states. Each facility receives a dedicated vehicle, trained driver, Broda Traversa wheelchair, and telematics-enabled real-time tracking under a single monthly rate.

Ownership category

akta.pro rank

Product category

Patient Transportation Services

NAICS

Special Needs Transportation (485991)

SIC

Transportation Services (4700)

akta.pro primary industry

Hospital Discharge & Post-Acute Transport (HSABAOAE)

akta.pro secondary industries

Interfacility Transport (IFT) & Patient Transfer Services (HLAFANAF), Medical Appointment Transport & Clinic Escort (HSABAOAD)

Keywords

• Patient transportation services
• Medical transport solutions
• Healthcare logistics
• Non-emergency medical transport
• Senior care transportation

Headquarters

HQ city

Phoenix

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Supply Chain, Technology or R&D, Marketing or Sales

Revenue model

1. Subscription-Based Transportation Services: Monthly subscription model providing dedicated vehicles and drivers to healthcare facilities. Revenue is recurring from monthly fees. Includes full service: vehicle, driver, insurance, maintenance, and liability coverage.

Pricing tiers

Go-to-market motion1 record

Distribution channels1 record

Marketing channels7 records

Core offering

Envoy America provides subscription-based patient transportation services to hospitals and senior care facilities. Each client receives a dedicated vehicle and trained driver equipped with a Broda Traversa transport wheelchair for patients with complex mobility needs, plus telematics and real-time tracking. The company bundles vehicle, driver, insurance, maintenance, and liability into a single monthly rate with a guaranteed 3X ROI within 90 days.

Product overview

Envoy America is a subscription-based patient transportation platform offering a unified suite of services designed for hospitals and senior care facilities. The core offering combines dedicated vehicles, trained drivers, and Broda Traversa transport wheelchairs with real-time telematics tracking. Their portfolio includes four service models: Subscription Service (core dedicated vehicle model), Outsourced Model (replaces fragmented providers), Full Management Solution (comprehensive management handling insurance/maintenance/liability), and On-Demand Service (flexible as-needed transport). All services operate on a single monthly rate structure with insurance, maintenance, and liability coverage included.

Differentiator

Problem solved

Functional benefit

Products and services

• Subscription Service Dedicated vehicle and driver model assigned to a healthcare facility under a monthly subscription. Includes Broda Traversa wheelchair equipment, trained drivers for wheelchair and stretcher patients, insurance, maintenance, and liability coverage with no per-trip charges.
• Outsourced Model
• Full Management Solution Comprehensive transportation management solution that handles insurance, maintenance, and liability for healthcare facilities. Designed for facilities seeking complete outsourcing of transport program operations.
• On-Demand Service On-demand transportation service for facilities needing flexible, as-needed transport options without a dedicated vehicle commitment.

Quantifiable outcome

• Reduced admissions falling through from 2-4 daily to zero
• +1 more outcomes

Named customers9 records

Segments4 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature3 records

Partnerships

One partnership is on record.

• BrodacoreTechnology or IntegrationBroda is the manufacturer of the Traversa transport wheelchair, which Envoy America equips on all their vehicles. This specialized seating is designed for patients with complex mobility needs. Broda provides the equipment that enables safe and comfortable patient transport as a core component of Envoy America's service offering.

Scale indicators1 record

Recent moves6 records

Expansion highlights5 records

Broad incumbents

• Uber Health: Uber's healthcare arm provides non-emergency patient transportation booked through EHRs for hospitals, health plans, and clinical trial operators. It is comparable to Envoy America as a competing technology-enabled patient transport option, though it relies on the broader Uber driver network rather than dedicated vehicles and medically trained staff.
• Lyft Healthcare: Lyft Healthcare offers rides for patients to and from medical appointments, partnering with health plans, hospitals, and NEMT brokers. Like Envoy, it serves hospital and senior care use cases, but operates an asset-light rideshare model rather than dedicated vehicles with specialized mobility equipment.
• Modivcare: Modivcare (formerly LogistiCare) is a large non-emergency medical transportation (NEMT) broker coordinating rides for Medicaid and Medicare Advantage members. It overlaps with Envoy's hospital and senior care transport mission at scale, though it operates as a broker across many local providers rather than a dedicated-asset operator.
• American Medical Response (AMR): AMR is one of the largest U.S. providers of medical transportation, including non-emergency interfacility and wheelchair transport. It is comparable to Envoy as a competitor for hospital discharge and interfacility business, but operates a much broader, emergency-response-heavy footprint.

Direct peers

• Roundtrip: Roundtrip is a digital NEMT marketplace and coordination platform used by health systems, health plans, and NEMT brokers to book patient rides. It competes with Envoy in patient discharge and appointment transport, but is technology-only and does not operate its own dedicated vehicles or drivers.
• Circulation Health: Circulation (acquired by Modivcare) provides an NEMT platform for hospitals, health plans, and clinical trials, coordinating rides across networks of transport providers. It is a direct competitor to Envoy for hospital discharge transportation, with a similar focus on complex-mobility and recurring patient rides.
• SilverRide: SilverRide provides assisted and door-through-door transportation primarily for older adults, including medical appointments. It is comparable to Envoy's senior-living and medical appointment use cases with a personal, dedicated-driver model rather than a multi-facility subscription.

Emerging players

• CareCar: CareCar is a non-emergency medical transportation platform that connects health plans and providers with vetted drivers for Medicaid and senior populations. It overlaps with Envoy's medically focused transport mission and complex-mobility patients, but operates as a marketplace rather than a dedicated-fleet subscription.

Others

• GlobalTranz (transport management): GlobalTranz is a freight brokerage and managed transportation provider serving shippers across the U.S. It is thematically adjacent to Envoy's managed-transport model and 'one provider, one monthly rate' positioning, though it focuses on commercial freight rather than healthcare passenger transport.
• National MedTrans (NEMT operators): The National NEMT Association represents the network of regional non-emergency medical transportation operators that today serve Envoy's target hospital and SNF customers. These providers are the fragmented incumbent set that Envoy is displacing, making them the most direct substitutes in patient discharge and appointment transport.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks6 records

Key highlights6 records

Customer concentration

• YouTubeyoutube.com/@envoyamerica
• Facebookfacebook.com/envoyamerica
• LinkedInlinkedin.com/company/envoy-america
• Xx.com/envoyamerica

Revenue estimate

Valuation estimate

Number of profiles

Profiles2 records

Funding overview

Funding rounds5 records

Investors5 records

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Envoy America