Tuktu Care Inc.

What Tuktu Care Inc. does

Tuktu Care Inc. is a Vancouver-based community-powered caregiving platform, founded in December 2021 by Rustam Sengupta, that uses AI-driven matchmaking to connect families with vetted caregivers for in-home senior care. The platform operates a mobile-first marketplace where families book caregivers on an hourly basis at $22–$50/hr, supplemented by subscription "Check-In" tiers priced from $27 to $565 per month for recurring wellness touchpoints. Underlying technology centers on an AI recommendation engine that pairs caregivers and families on cultural, language, and care-need fit, an AI assistant for caregiver and family workflows, predictive analytics for health insights, and process automation across operations; integrations with Certn (background checks) and QuickBooks support onboarding and back-office workflows.

The business runs two complementary go-to-market motions: a self-serve consumer mobile app driving product-led growth, and Tuktu Connect, a B2B partner channel serving senior living communities, non-profits, and healthcare professionals. To date the company reports 5,000+ families served, 50,000+ hours of care delivered, and 600+ caregivers on the platform, with a workforce in the 11–50 range. Tuktu is venture-backed, having raised approximately $1.6M in late 2021 from BDC, CABHI, Loyal VC, and Techstars, plus a $200,000 tranche in February 2026 from Green Mountain Accelerator Fund and Sendari Family Office as part of a larger $600,000 round; operations have expanded from British Columbia to Ontario and, most recently, into the United States with Vermont as the first market.

Name

Tuktu Care Inc.

Legal name

Tuktu Care Inc.

Website

https://tuktu.ca

Company type

Private

Founded year

2021

Operating status

Operating

Headcount range

11–50 employees

Short description

Tuktu Care Inc. operates an AI-powered community marketplace that matches families with vetted in-home caregivers for senior care, serving both consumer families and B2B partners such as senior living communities and non-profits across Canada and the U.S.

Ownership category

akta.pro rank

Product category

Senior Home Care Services

NAICS

Services for the Elderly and Persons with Disabilities (62412), Services for the Elderly and Persons with Disabilities (624120)

SIC

Services-Home Health Care Services (8082)

akta.pro industry

PRIMARYHSABAIAB

Care Navigation & Service Coordination (Medical, Social, Community)

Home & Personal Services/Elder Care & In-Home Care Services/Care Coordination & Geriatric Care Management

SECONDARYHLADALAB

Care Coordination & Navigation (Multi-Provider)

Healthcare & Life Sciences/Elder Care & Long-Term Care/Senior Care Coordination & Case Management (Geriatric Care Management)

Keywords

• Senior care services
• In-home caregiving
• Caregiver matching platform
• Home assistance services
• Dementia care support

Headquarters

HQ city

Vancouver

HQ country

Canada

HQ region

North America

Offices2 records

Markets served

GTM type

B2B and B2C

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Marketing or Sales, Infrastructure

Revenue model

1. Caregiver Service Fees: Hourly fees charged for caregiver services across companionship, mobility assistance, home help, and specialized care. Revenue is consumption-based, varying by service type, duration, and caregiver rates.
2. Subscription Services: Monthly subscription plans for recurring services such as check-ins (virtual and in-person) and regular companion visits. Offers tiered pricing based on frequency.

Pricing tiers

Go-to-market motion3 records

Distribution channels4 records

Marketing channels7 records

Core offering

Tuktu Care Inc. operates an AI-powered community caregiving marketplace that connects seniors and families with local, background-checked caregivers for on-demand in-home services. Its core offering is a flexible, no-long-term-contract platform spanning companionship, mobility assistance, home help, and specialized care (dementia, post-hospitalization, overnight), delivered through a consumer mobile app and a B2B partner platform (Tuktu Connect). Services start at approximately $22/hour with a one-hour minimum booking, supported by AI-driven matching based on language, cultural background, and personal preferences.

Product overview

Tuktu Care Inc. operates an AI-powered community caregiving platform consisting of a consumer mobile app (iOS/Android) and a B2B partner platform (Tuktu Connect). The platform offers two tiers of services: core companionship and home assistance (Companions, Check-In, Personal Shoppers, Housekeepers, Tech Helpers, Gardening Buddies, Kitchen Assistants, Pet Lovers, Travel Companions, Drivers to Appointments) and specialized care services (Dementia Care, Post-Hospitalization Recovery, Overnight Attendant Care, Deep Cleaning, Beauty Services). All services leverage AI-driven caregiver matching based on language, cultural background, and preferences. The platform operates on a 1-hour minimum, no-contract model with services starting at approximately $22-50/hr depending on service type.

Differentiator

Problem solved

Functional benefit

Products and services

• Tuktu AI-Powered Home Care Platform Community-powered caregiving platform that uses AI-driven matchmaking to connect seniors and families with local, vetted caregivers for on-demand, affordable in-home support with a flexible 1-hour minimum and no long-term contracts.
• Tuktu Mobile App AI-powered iOS and Android mobile application enabling users to search nearby caregivers, book services, manage schedules, chat with caregivers, track bookings, and make secure in-app payments.
• Tuktu Connect Partner Platform B2B platform for senior living communities, non-profits, and healthcare organizations to manage care delivery, automate caregiver scheduling, coordinate providers, and access detailed reporting on services rendered.
• Companion Care Services Heartfelt companionship for seniors including engaging conversations, social activities, and emotional support, with caregiver matching based on cultural alignment and personal preferences. Priced $22-30/hr.
• Check-In Services Recurring wellness checks via virtual phone calls or in-person visits providing companionship and well-being monitoring. Available as monthly subscription tiers ranging from $27/month (virtual weekly) to $565/month (in-person daily).
• Personal Shopping Services Grocery and errand assistance for seniors with thoughtful item selection based on preferences and dietary needs, priced within the companionship rate range.
• Housekeeping Services Light and deep housekeeping services for seniors including dusting, mopping, laundry, and home organization, priced $22-35/hr.
• Tech Helper Services Technology assistance for seniors covering device setup, troubleshooting, technology lessons, and software updates, priced $25-35/hr.
• Gardening Buddy Services Garden maintenance and cultivation assistance for seniors including planting, weeding, pruning, and lawn care.
• Kitchen Assistant Services Meal preparation and culinary support for seniors including customized meal planning, cooking, and kitchen cleanup.
• Pet Lover Services Pet care assistance for seniors including daily walks, playtime, pet sitting, feeding, and veterinary visit support.
• Travel Companionship Services Senior-friendly travel assistance including individual or group trips, wheelchair/walker assistance, and luggage help, priced $35-45/hr.
• Drivers to Appointments Services Transportation assistance for seniors to medical appointments, with door-to-door support and mobility aid assistance, priced $35-45/hr.
• Dementia Care Services Non-medical companionship and support for individuals with dementia including conversation, routine support, and engaging activities, priced $32-45/hr.
• Post-Hospitalization Recovery Services Recovery support after hospital discharge including mobility assistance, medication management, and rehabilitation exercises.
• Overnight Attendant Care Services 24/7 overnight supervision for seniors including nighttime mobility assistance, emergency response, and monitoring.
• Deep Cleaning Services Intensive cleaning services for seniors including kitchen appliance cleaning, hard-to-reach areas, and allergy-friendly options.
• Beauty Services In-home beauty and grooming services for seniors including hair care, skin care, and hand and foot care, priced $40-50/hr.

Quantifiable outcome

• 50,000+ hours of compassionate care provided to 5,000+ families
• +1 more outcomes

Named customers5 records

Segments6 records

Ideal customer profiles2 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

AI capability5 records

Feature5 records

Partnerships

Four partnerships are on record, tiered minor and core.

• BC Care Provider Association / EngAgeBCminorStrategic or Co-development PartnerPartnership with BC Care Provider Association and EngAgeBC for senior care industry collaboration and advocacy.
• Kamloops & District Chamber of CommerceminorStrategic or Co-development PartnerLocal chamber membership supporting business networking and community presence in Kamloops region.
• Greater Vancouver Board of TrademinorStrategic or Co-development PartnerBusiness association membership providing networking and advocacy opportunities in Greater Vancouver.
• CertncoreTechnology or IntegrationBackground verification partner providing in-depth checks including national databases, local police records, identity verification, education, and employment history for all caregivers.

Scale indicators7 records

Recent moves8 records

Expansion highlights4 records

Direct peers

• Care.com: Care.com is the largest online marketplace for finding caregivers, including senior care, and shares Tuktu's marketplace-driven approach to connecting families with vetted caregivers. It is a broader platform that spans child care, pet care, and senior care.
• Papa: Papa is a marketplace platform connecting seniors with 'Papa Pals' for companionship, transportation, and home help. It is the most direct competitor to Tuktu's companionship and check-in offerings, operating at much larger scale with health plan and enterprise partnerships.
• Honor Technology: Honor operates a technology-enabled home care network combining a caregiver marketplace with agency-style care delivery. It is comparable to Tuktu in offering professional in-home care for seniors but operates at substantially larger scale with hundreds of millions in funding.
• CareLinx: CareLinx is an online marketplace connecting families with professional caregivers for in-home senior care. It overlaps directly with Tuktu's caregiver matching and home help services, and similarly emphasizes background-checked caregivers and flexible scheduling.

Broad incumbents

• Home Instead: Home Instead is a large, established franchised network providing in-home personal care, companionship, and specialized dementia care for seniors. It represents the incumbent agency model that Tuktu's marketplace approach is disrupting, with broad service coverage overlapping Tuktu's offerings.
• Comfort Keepers: Comfort Keepers is a national franchised provider of in-home senior care including companionship, personal care, and specialized dementia support. It is comparable to Tuktu's specialized care services and represents the traditional agency model in the same market.
• Visiting Angels: Visiting Angels is a national franchised in-home senior care provider offering personal care, companionship, and dementia care. Comparable to Tuktu's core in-home services, it is a well-established incumbent with a similar service portfolio.
• Senior Helpers: Senior Helpers is a national franchised senior home care provider offering personal care, companionship, and specialized Alzheimer's/dementia care. Overlaps with Tuktu's specialized care services and is a relevant incumbent competitor in the home care market.

Others

• WellSky Personal Care (formerly ClearCare): WellSky provides software solutions to home care agencies, including personal care, hospice, and home health. It is an ecosystem enabler for traditional agencies rather than a direct consumer marketplace, but it represents the technology layer that home care agencies (and Tuktu partners) depend on.

Emerging players

• Carezone: Carezone offers digital care management tools for families coordinating care for loved ones, with overlap to Tuktu's family caregiver segment. It is a tech-forward player addressing similar pain points around caregiver coordination and family oversight, though primarily software rather than service delivery.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

• Xx.com/tuktucare
• YouTubeyoutube.com/@tuktucare7273
• Facebookfacebook.com/tuktucare
• LinkedInlinkedin.com/company/tuktu-care-inc
• Instagraminstagram.com/tuktucare

Revenue estimate

Valuation estimate

Number of profiles

Profiles4 records

Funding overview

Funding rounds4 records

Investors6 records

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Tuktu Care Inc.