Vendekin

What Vendekin does

Vendekin Technologies Pvt. Ltd., founded in 2016 in Pune, India by former ATP tennis player Aroon Khatter, is a hardware-enabled SaaS provider targeting the unattended retail and smart vending market. The company operates across 15+ international markets including India, the United States, the United Kingdom, and the Middle East, with regional entities in the US (Vendekin Inc.) and the UK (Vendekin Technologies Ltd.). Its stated scale includes 4,000+ active machines processing nearly 100,000 daily transactions, with Gross Transaction Value approaching 100 Cr+ INR as of March 2026. The company employs between 51 and 100 people and is privately held, having raised Rs 8.5 crore (~$1.1M) in a pre-Series A round led by Better Capital in May 2022.

The product portfolio is built on two core technology assets: vNetra, a Google Cloud-powered, GDPR-compliant, AI/ML-driven SaaS platform for remote vending machine management (sales tracking, inventory, telemetry, planograms, FEFO controls, predictive maintenance, and ticketing); and Retrobox, a plug-and-play retrofit device that converts any existing vending machine or unattended kiosk into a digital machine with touchless mobile payments. Around these, Vendekin offers a hardware lineup of smart vending machines in multiple temperature formats: Snack and Beverage, Elevator (Elevend) for fragile products, Frozen Food (Frozen 22), and Hot Food. A consumer-facing mobile app (Payekin in UK/US, Vendekin in India) enables Bluetooth-based and QR-based checkout. Multiple granted patents are held in the US, UK, EU, and India.

Vendekin monetizes through a mix of hardware sales (vending machines sold to operators, brands, and businesses), recurring SaaS subscriptions (vNetra), transaction processing fees on payments routed through the platform, and professional services for deployment and operations. The go-to-market is a hybrid model: direct enterprise field sales targeting corporate offices, hospitals, educational institutions, transit hubs, residential complexes, and retail venues, supplemented by a partner-brand distribution channel that includes Coca-Cola, Godrej, Healthkart, Naturals Ice Cream, Sumul Dairy, and Chitale Bandhu Mithaiwale. Pricing is quote-based for custom enterprise deployments, and the company supports self-serve discovery through its website, an ROI calculator, and content marketing.

Name

Vendekin

Legal name

Vendekin Technologies Pvt. Ltd.

Website

https://vendekin.com

Company type

Private

Founded year

2016

Operating status

Operating

Headcount range

51–100 employees

Short description

Vendekin is a Pune-based hardware-enabled SaaS provider of smart vending machines and unattended retail technology. It offers the vNetra AI/ML management platform and Retrobox retrofit devices to enterprise operators and brand partners across 15+ countries.

Ownership category

akta.pro rank

Product category

Smart Vending Solutions

NAICS

Vending Machine Operators (445132)

SIC

Services-Computer Integrated Systems Design (7373)

akta.pro industry

PRIMARYEDALADAF

Vending & Micro-Markets

Education/Student Services & Campus Operations/Dining, Food Services & Campus Retail

Keywords

• Smart vending machines
• Vending management software
• Unattended retail solutions
• Cashless payment systems
• IoT retail automation

Headquarters

HQ city

Pune

HQ country

India

HQ region

Asia

Offices4 records

Markets served

GTM type

B2B

Offering type

Software

Cost components

Technology or R&D, Supply Chain, Personnel, Infrastructure, Marketing or Sales, Operations

Revenue model

1. Hardware Sales: Sale of smart vending machines including Snack and Beverage, Elevator, Frozen Food, and Hot Food vending machines. Machines are sold to operators, brands, and businesses for deployment in various locations.
2. Software/SaaS Subscription: vNetra cloud-based vending management software for remote tracking, inventory management, and operations. Likely subscription-based for ongoing access to platform features.
3. Transaction Processing: Transaction fees from processing payments through the vending platform. Payment success tracking and digital settlement services.
4. Professional Services: End-to-end support for setting up vending business, location finding assistance, and ongoing operations management using Vendekin technology.

Pricing tiers

Go-to-market motion2 records

Distribution channels4 records

Marketing channels8 records

Core offering

Vendekin provides an end-to-end intelligent vending solution combining smart vending machines (Snack & Beverage, Elevator, Frozen Food, Hot Food variants) with vNetra, a cloud-based AI/ML vending management software, and Retrobox, a plug-and-play retrofit device that digitizes existing vending machines. The platform enables cashless, touchless, 24/7 automated retail with real-time inventory tracking, predictive maintenance, and app-less UPI-based payments for operators, brands, and enterprises.

Product overview

Vendekin is a hardware-enabled SaaS platform offering a comprehensive suite of smart vending solutions. The portfolio centers on Smart Vending Machines (including Snack and Beverage, Elevator/Elevend, Frozen Food, and Hot Food variants) powered by two core technology products: vNetra (cloud-based AI/ML-driven management software for remote monitoring, inventory control, planogram management, and predictive analytics) and Retrobox (plug-and-play retrofit hardware enabling cashless payments and IoT connectivity on existing machines). The ecosystem also includes a mobile application enabling touchless mobile checkout via Bluetooth. Multiple patents held in US, UK, EU, and India underpin the proprietary technology stack.

Differentiator

Problem solved

Functional benefit

Brands

• vNetra: Google-Cloud powered, GDPR compliant, AI/ML driven vending machine management software for remote sales tracking, inventory management, and machine monitoring.
• Retrobox
• Elevend
• Combo
• Frozen 22

Products and services

• Smart Vending Machines Fully automatic, customizable smart vending machines that operate 24/7 with touchless technology, enabling omnichannel product sales for businesses, operators, and brands across offices, hospitals, educational institutions, and retail locations.
• vNetra Google Cloud-powered, GDPR-compliant, AI/ML-driven vending machine management software that enables remote tracking of sales, inventory, and machine activities from anywhere. Provides real-time telemetry monitoring, planogram management, FEFO controls, ticketing workflows, and analytics for vending operators and enterprises.
• Retrobox Innovative plug-and-play device that converts any existing vending machine or unattended kiosk into a digital vending machine, enabling touchless mobile payments for consumers and complete business insights for operators.
• Snack and Beverage Vending Machine Combo vending machine with touchscreen panel and adjustable temperature control for keeping beverages chilled and snacks fresh, featuring LED-lit interiors and a contactless interface powered by Retrobox. Designed for offices, retail, and public spaces.
• Elevator Vending Machine (Elevend) Elevator vending machine with a soft delivery system that gently places products in the pickup bay, ideal for glass bottles, jars, cosmetics, desserts, and meal bowls to reduce breakage of fragile or premium products.
• Frozen Food Vending Machine Frozen grade vending cabinet with touchscreen and vacuum glass for products like fruits, vegetables, meat, and ice cream, powered by Retrobox with contactless digital transactions and backend inventory and sales tracking via vNetra.
• Hot Food Vending Machine Hot food vending machine with touch screen panel, food-grade 304 SS construction, and double-shelf hollow coating-toughened glass for heating and selling ready-to-eat meals, microwaveable boxes, and retort pouches. Powered by Retrobox for contactless digital payments and backend management.
• Vendekin Mobile Application (Payekin in UK/US) Mobile application enabling users to scan QR codes, connect via Bluetooth to vending machines, browse inventory, and complete cashless mobile payments for touchless purchases at Vendekin-powered vending machines.

Quantifiable outcome

• Up to 25%-45% annual ROI for well-performing vending machines
• +4 more outcomes

Named customers6 records

Segments7 records

Ideal customer profiles5 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration5 records

AI capability4 records

Feature4 records

Partnerships

Four partnerships are on record, tiered minor and core.

• Coca-ColaminorChannel Partner/ Reseller/ DistributorBrand partner featured in Vendekin's partner brands section. Coca-Cola products are distributed through Vendekin's vending machine network across various locations.
• GodrejminorChannel Partner/ Reseller/ DistributorBrand partner featured in Vendekin's partner brands section for product distribution through vending network.
• Naturals Ice CreamminorChannel Partner/ Reseller/ DistributorCustomer and brand partner operating ice cream vending machines powered by Vendekin technology.
• Google Cloud PlatformcoreTechnology or IntegrationvNetra is Google Cloud-powered, indicating cloud infrastructure partnership for Vendekin's SaaS platform. GCP provides the cloud computing backbone for vNetra's AI/ML capabilities and GDPR-compliant data processing.

Scale indicators8 records

Recent moves7 records

Expansion highlights6 records

Direct peers

• Cantaloupe: US-listed provider of integrated payments, POS and SaaS for vending, micro-markets and unattended retail; directly competes with Vendekin's vNetra + Retrobox stack in the cashless-and-telemetry layer for vending operators.
• Nayax: Israel-based global leader in cashless payment and telemetry solutions for vending and unattended retail; offers a comparable hardware+cloud platform competing head-to-head with vNetra across multiple geographies.
• 365 Retail Markets: US-based provider of micro-market, vending and self-checkout management software for enterprise breakrooms; directly comparable SaaS-led operator model targeting offices, healthcare and education segments where Vendekin also plays.
• PayRange: US cashless payment and management platform purpose-built for vending machines and amusement devices; directly overlaps with Vendekin's Retrobox retrofit-and-pay proposition.

Broad incumbents

• SandenVendo: Italy-headquartered global vending machine manufacturer with a broad hardware catalog and growing telemetry integrations; serves as a much larger incumbent whose machines compete with Vendekin's hardware SKUs.
• Crane Merchandising Systems: Long-established US vending machine manufacturer serving global operators; broad incumbent against which Vendekin's smart-machine portfolio competes on technology features and retrofit capability.
• Fuji Electric: Japanese conglomerate with a global vending machine business and significant installed base; comparable as a broad hardware incumbent operating across the geographies where Vendekin is expanding.
• Bianchi Vending Group: European vending machine manufacturer (Bianchi, Necta, Wittenborg) with a large installed base in EMEA and growing software offerings; comparable broad incumbent competing for the same office and transit customers.

Emerging players

• Swyft Inc. US-based smart unattended retail operator deploying AI-enabled vending and retail kiosks with proprietary software stacks; comparable emerging peer focused on similar retail-tech-kiosk deployments.
• ZippyYum (Now Cuisine): AI-powered smart store and vending platform with automated checkout; an emerging competitor with similar hardware+software+AI model, particularly relevant to Vendekin's micro-market and self-service kiosk ambitions.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

• Xx.com/vendekintech
• Facebookfacebook.com/VendekinTechnologies
• LinkedInlinkedin.com/company/vendekintechnologies
• Instagraminstagram.com/vendekin

Revenue estimate

Valuation estimate

Number of profiles

Profiles2 records

Funding overview

Funding rounds2 records

Investors1 record

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments1 record

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Vendekin