365 Retail Markets

What 365 Retail Markets does

365 Retail Markets is a Troy, Michigan-based provider of unattended retail technology, founded in 2008 and operating a vertically integrated platform that combines proprietary hardware (self-checkout kiosks, smart stores, and vending machines), cloud-based software, payment processing, and professional services. The company serves operators and end customers across multiple B2B segments — corporate offices, healthcare facilities, hospitality, universities, entertainment venues, transit, and multifamily housing — and following its May 2026 acquisition of Cantaloupe for $848 million, the combined platform processes more than 1 billion transactions annually across 80,000+ deployed devices in 30+ countries. 365 generates revenue through a mix of upfront hardware sales, recurring SaaS subscriptions (typically multi-year), payment processing fees on routed transactions, professional services for installation and support, and contract manufacturing, including the TendedBar hospitality partnership. The company is privately held and backed by Providence Equity Partners, which has underwritten a continuous acquisition cadence since 2021.

The platform's technical core spans computer-vision-enabled Vision Smart Stores for autonomous checkout, AI-driven anomaly and loss-prevention detection integrated from the Panoptyc acquisition, and 365 Syndicated Data — a proprietary analytics layer that aggregates anonymized transaction telemetry to power predictive analytics for operators and CPG brands. Since 2021, 365 has acquired Spoonfed (2021, UK micro-market), Sentry and ParLevel (2022, operator tooling), Kafoodle (2023, UK/Europe food-service compliance), Impulsify (May 2024, hospitality), and Cantaloupe (May 2026), using M&A to expand geographically, add adjacent verticals, and consolidate the unattended retail stack into a single vendor option.

The combined post-Cantaloupe footprint positions 365 as one of the largest independent operators in unattended micro-markets and smart-store retail in North America and Europe, with a recurring-revenue mix weighted toward SaaS and payment processing and a hardware-plus-services book that anchors operator relationships. Strategic intent, inferred from the deal cadence, product launches (Vision Smart Stores, VisionLink), and the Cantaloupe combination, is to convert the 1B+ transaction data asset into higher-margin SaaS and analytics revenue rather than relying on hardware unit growth alone.

Name

365 Retail Markets

Legal name

365 Retail Markets, LLC

Website

https://365retailmarkets.com

Company type

Private

Founded year

2008

Operating status

Operating

Headcount range

251–500 employees

Short description

365 Retail Markets provides unattended retail technology — kiosks, Vision Smart Stores, payment processing, and SaaS — serving corporate, healthcare, hospitality, university, entertainment, and multifamily operators across 30+ countries, processing 1B+ transactions annually on 80,000+ devices.

Ownership category

akta.pro rank

Product category

Unattended Retail Technology

NAICS

Convenience Retailers and Vending Machine Operators (44513), Convenience Retailers (445131)

SIC

Retail-Convenience Stores (5412)

akta.pro primary industry

Vending & Micro-Markets (EDALADAF)

akta.pro secondary industries

Grocery & Specialty Food Marketplaces (CRAFABAE), Grocery, Food & Essentials Commerce Platforms (BPAMAGAF)

Keywords

• Unattended retail technology
• Self-checkout kiosks
• Micro market solutions
• Vending management software
• Smart store platforms

Headquarters

HQ city

Troy

HQ country

United States

HQ region

North America

Offices15 records

Markets served

GTM type

B2B

Offering type

Software

Cost components

Technology or R&D, Personnel, Supply Chain, Operations, Marketing or Sales, Infrastructure

Revenue model

1. Hardware Sales: Sale of self-checkout kiosks (MM6, MM6 Mini, PicoMarket, PicoCoffee, Gen3), smart coolers (PicoCooler Vision), smart cabinets (Stockwell, PicoAmbient Vision, PicoFreezer Vision), vending readers (PayPlus, PayPlus Omni, PicoVend), and accessories. Customers can purchase directly or through MMF (seller financing) program.
2. SaaS Subscriptions: Subscription-based access to SaaS solutions including 365 ADM, Connected Campus, VMS, Inventory Management, Kitchen Display Technology, Digital Signage, Catering Software, and other management platforms. Fees are recurring and based on Purchase Order terms.
3. Payment Processing: 365 provides credit card processing services with proprietary payment gateway. Transaction fees apply for payment processing through the 365 Digital Engagement Platform. PCI PA-DSS certified.
4. Professional Services: Support, integration, implementation, configuration, training, and other professional services provided to customers. Defined in Purchase Orders with relevant pricing and deliverables.
5. Manufacturing Services: Slabb Kiosks manufacturing division produces hardware for third parties including TendedBar's automated beverage dispensing systems.

Pricing tiers

Go-to-market motion2 records

Distribution channels4 records

Marketing channels8 records

Core offering

365 Retail Markets provides an integrated unattended retail technology platform combining self-checkout kiosks (MM6), AI-powered Vision Smart Stores with computer vision, vending cashless readers (PayPlus), SaaS management software (Connected Campus, ADM, VMS), proprietary payment processing via the 365 Digital Engagement Platform, and professional services. The platform is sold to foodservice operators, vending companies, hospitality providers, and corporate facility managers for use in micro markets, smart stores, vending operations, and food service environments across 30+ countries.

Product overview

365 Retail Markets is a global leader in unattended retail technology offering a unified all-in-one platform for self-service retail. The platform architecture consists of: (1) Hardware: self-checkout kiosks (MM6 for Markets, MM6 Mini, PicoMarket, PicoCoffee, Gen3), vending technology (PayPlus Cashless Reader, PayPlus Omni, PicoVend), and AI-powered Vision Smart Stores (PicoCooler Vision, PicoAmbient Vision, PicoFreezer Vision, Stockwell) featuring computer vision for checkout-free retail; (2) Software: 365 ADM and 365 VMS for operations management, Connected Campus for unified oversight, 365 Inventory Management and 365 Prekitting for warehouse optimization, 365 Kitchen Management and 365 Catering Software for foodservice operations, 365 Digital Signage and 365 DOOH Exchange for media, 365 Promotions for consumer engagement, and 365 Market Research, 365 Supply Chain Insights, and 365 Syndicated Data for analytics; (3) Payments: 365 Digital Engagement Platform enabling Global Market Account (GMA) and diverse payment acceptance across all touchpoints; (4) Dining: Self-Checkout Dining Kiosks, Kitchen Display Technology, and Hybrid Dining Kiosk. The ecosystem integrates hardware, software, payments, and services into a single integrated platform enabling operators to manage vending, micro markets, smart stores, and foodservice from one unified system. Acquired brands include Cantaloupe (payments and telemetry), ParLevel Systems (vending management), Sentry (Australian vending software), Spoonfed (catering), Kafoodle (kitchen management), and Impulsify (hospitality grab-and-go). VisionLink feature enables linking multiple Vision Smart Store units into cohesive shopping sessions with single preauthorization and receipt.

Differentiator

Problem solved

Functional benefit

Brands

• 365Pay: Proprietary digital payment and engagement platform for micro markets and unattended retail.
• 365 Digital Engagement Platform
• Vision Smart Stores
• MM6
• PicoCooler Vision
• Stockwell

Products and services

• MM6 Self-Checkout Kiosks High-resolution self-checkout kiosks designed for micro market and coffee service environments, enabling customers to select items and complete purchases without cashier assistance. The MM6 line includes MM6 for Markets, MM6 Mini, PicoMarket, PicoCoffee, and Gen3 variants, with embedded MarketSight analytics.
• Vision Smart Stores AI-powered modular smart store system using computer vision technology for automatic product recognition and checkout-free retail. Includes PicoCooler Vision (smart cooler), PicoAmbient Vision (ambient cabinet), PicoFreezer Vision (freezer), and Stockwell (smart cabinet) units that can be linked via VisionLink for multi-door shopping sessions.
• PayPlus Cashless Payment Readers Cashless payment reader hardware (PayPlus, PayPlus Omni, and PicoVend) that enables vending machines and unattended retail devices to accept credit/debit cards, mobile payments, and connect to the 365 Digital Engagement Platform.
• 365 Digital Engagement Platform Proprietary payment and consumer engagement platform enabling diverse payment acceptance including credit/debit cards, mobile payments, fingerprint, and Global Market Accounts. Includes loyalty program and promotions capabilities and is PCI PA-DSS certified for payment security.
• 365 ADM (Advanced Device Management) Centralized device and operations management platform providing real-time monitoring, configuration, and control of all connected 365 retail technology deployments across vending machines, micro markets, and smart stores.
• 365 VMS (Vending Management System) Vending Management System providing comprehensive tools to track, manage, and optimize vending and micro market operations, built on the industry-leading Vendmax architecture.
• Connected Campus Unified management platform that consolidates all retail points, transactions, and management processes into one system, providing real-time insights, reporting, and data analytics across vending machines to food services.
• 365 Dining Comprehensive dining technology suite including self-checkout dining kiosks, kitchen display technology, and hybrid dining kiosks for foodservice operations.
• 365 Catering Software Catering management platform acquired through Spoonfed in 2021, enabling order management and fulfillment for catering operations across the UK, Europe, and the US.
• 365 Kitchen Management Kitchen management system acquired through Kafoodle in April 2023, providing menu management, nutritional data, and allergy compliance for foodservice operations.
• 365 Digital Signage Digital signage solution for displaying dynamic content, pricing, and promotional materials in micro market, vending, and smart store environments.
• 365 Syndicated Data Data intelligence platform leveraging 1B+ annual transactions to provide category analysis, product velocity metrics, consumer behavior insights, retail pricing intelligence, trial and repeat rate analysis, and competitive benchmarking across unattended retail environments.
• Slabb Kiosks Manufacturing Owned manufacturing division producing automated beverage dispensing systems and kiosk hardware for space-constrained operations and third-party OEM partnerships. Selected as long-term manufacturing partner for TendedBar's Countertop Unit.
• 365 Professional Services Professional services including implementation, configuration, integration, training, and support delivered under multi-year contracts to onboard and operate 365 platforms.

Quantifiable outcome

• 40%+ higher sales volume when switching from traditional vending to micro markets
• +4 more outcomes

Named customers3 records

Segments9 records

Ideal customer profiles1 record

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration5 records

AI capability5 records

Feature8 records

Partnerships

Seven partnerships are on record, tiered core and minor.

• TendedBarcoreTechnology or Integration · 25 March 2026TendedBar selected Slabb Kiosks (owned by 365 Retail Markets) as long-term manufacturing partner for production of its new Countertop Unit designed for space-constrained operations. The partnership supports TendedBar's national expansion for automated beverage dispensing in restaurants, hotels, entertainment venues, and transportation hubs.
• OptConnectcoreTechnology or IntegrationOptConnect is North America's leading provider of managed service wireless connectivity for ATMs, Smart Safes, Kiosks, Micro Markets, Digital Signage, and IoT/M2M applications. Provides 24/7/365 technical support, secure private IP network connections, real-time monitoring & management, and customized data plans for 365-connected devices.
• PanoptyccoreTechnology or IntegrationPanoptyc's market detective software combines AI, expert video investigators, and remote viewing camera systems to catch thieves. Works with operators experiencing lower margins due to shrinkage, knowing employees are stealing, or frustrated with watching footage to discover theft.
• TranslucentminorImplementation/ SI/ Consulting PartnerBusiness consulting partner helping clients succeed with market and dining location setup, business coaching, and training. Mission is to make clients successful when bringing their vision to life.
• AdvanacoreTechnology or IntegrationAdvana's Performance Marketing & Intelligence platform leverages over 1 billion transactions to help brands and operators with Reach (new locations), Promote (same-store sales growth), Engage (consumer activation), Sentry (market intelligence), and Insight (data analytics).
• First Lease IncminorChannel Partner/ Reseller/ DistributorThird-party financing company that assists customers with financing kiosk hardware purchases. Part of 365's MMF (seller financing) Program for hardware purchases.
• Seaga Manufacturing IncminorStrategic or Co-development PartnerPer FTC consent order requirement from the Cantaloupe acquisition, 365 was required to divest Cantaloupe Inc.'s Three Square Market business to Seaga Manufacturing Inc. as a condition for completing the $848 million acquisition.

Scale indicators11 records

Recent moves6 records

Expansion highlights6 records

Direct peers

• Nayax: Israel-based provider of cashless payment and management solutions for unattended retail, including vending, kiosks, and micro markets. Directly competes with 365 across hardware (telemetry devices), payments, and SaaS management for the same operator customer base globally.
• PayRange: US mobile payment platform purpose-built for vending machines and unattended retail. Competes with 365's PayPlus and PicoVend cashless readers and the 365 Digital Engagement Platform on payment acceptance and consumer experience for vending operators.
• Avanti Markets: US micro market operator and technology provider offering self-checkout kiosks and managed micro market solutions to workplace and breakroom customers. Directly competes with 365 in the same micro market product category with overlapping B2B foodservice operator customers.

Regional players

• Selecta Group: European-headquartered unattended retail operator and technology provider operating vending, coffee, and micro market solutions across 16+ countries. Comparable to 365 in product offering but primarily serves European geography rather than competing directly in 365's core US market.

Broad incumbents

• VeriFone: Global payments hardware and software incumbent serving merchants of all sizes with POS terminals and payment processing. Comparable to 365 as a payments competitor in unattended retail but operates broadly across all retail verticals rather than specializing in unattended.
• Block (Square): Owner of Square, a broad POS and payments platform serving SMB merchants with hardware and software. Comparable as a competitor that could extend its generalist POS into unattended retail, leveraging a far larger merchant base than 365's specialty platform.
• Ingenico (Worldline): Global payment terminal and merchant services provider serving retailers across verticals. Comparable to 365 in payments infrastructure for unattended environments but as part of a much broader payments portfolio rather than a specialty unattended retail platform.
• PAX Global Technology: Global payment terminal manufacturer supplying POS hardware and payment software to merchants and acquirers. Comparable to 365's hardware manufacturing capability but serving a much broader merchant base across multiple verticals beyond unattended retail.

Others

• Compass Group / Canteen: Largest global contract foodservice provider, with its Canteen subsidiary operating vending and micro markets across North America. Canteen is both a potential customer of 365's technology and a competitor that operates its own unattended retail footprint at scale.
• Five Star Food Service: US Southeast-based vending, micro market, and foodservice operator. Comparable as a customer and potential competitor of 365 in unattended retail operations across regional US geographies, with overlapping end customers in workplaces and breakrooms.

Market position

Strengths5 records

Weaknesses4 records

Competitive moat5 records

Key risks6 records

Key highlights6 records

Customer concentration

• Xx.com/365retailmarket
• Facebookfacebook.com/365RetailMarkets
• LinkedInlinkedin.com/company/365-retail-markets
• Instagraminstagram.com/365retailmarkets

Compliance3 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles8 records

Subsidiaries6 records

Funding overview

Funding rounds5 records

Investors2 records

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A8 records

Investments1 record

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about 365 Retail Markets