The Floow
The Floow is a Sheffield-based telematics SaaS provider, founded in 2012 and acquired by Otonomo in 2022, that builds smartphone-based driver scoring, claims, and connected-car products sold to global insurance carriers across 95 regions.
- Company typePrivate
- Founded2012
- HeadquartersSheffield, United Kingdom
- Headcount51–100
- GTM typeB2B
- OfferingSoftware
What The Floow does
The Floow is a Sheffield-headquartered telematics software company that has operated since 2012 (acquired by Otonomo Technologies in February 2022 for $69M) and built a smartphone-first platform for insurers and mobility providers. Its core architecture consists of FloowDrive (white-label driver companion app) and FloowKit (mobile SDK) collecting telemetry via smartphone sensors, feeding FloowScore (predictive risk scoring) and Impact Detection (accident identification) data products. Add-on modules — FloowClaims, FloowFusion (unified OEM data from 25+ manufacturers), FloowTag, FloowCampaigns, and MobilityIn (aggregated traffic insights) — extend the platform into claims reconstruction, connected-car enrichment, engagement, and urban-planning use cases.
The company monetizes through B2B SaaS contracts with global insurance carriers, sold via a sales-led, API-first GTM: enterprise direct sales for white-label deployments, SDK integration into insurer apps, and data-product subscriptions. Pricing is quote-based and not publicly disclosed. Geographic reach spans 95 regions across five continents, with named customers including Plymouth Rock Assurance, Progressive, Definity Financial, Direct Line Group, Aviva, Ergo, Old Mutual, Auto Club Group (AAA), Fidelidade, Munich Re, Star Casualty, and Sara. The platform is ISO/IEC 27001 and ISO 9001 certified and supports product rollouts in roughly 8 weeks.
Fraud reduction, fairer risk-based pricing, and customer engagement are the primary value drivers, evidenced by claim-performance metrics (25% above/below traditional risk models for good/bad predicted drivers) and the Definity Sonnet Shift product allowing up to 35% premium discounts for safe drivers.
The Floow firmographics
Firmographics- Name
- The Floow
- Legal name
- The Floow Limited
- Website
- https://thefloow.com
- Company type
- Private
- Founded year
- 2012
- Operating status
- Operating
- Headcount range
- 51–100 employees
- Short description
- The Floow is a Sheffield-based telematics SaaS provider, founded in 2012 and acquired by Otonomo in 2022, that builds smartphone-based driver scoring, claims, and connected-car products sold to global insurance carriers across 95 regions.
- Ownership category
- akta.pro rank
The Floow industry classification
Industry- Product category
- Telematics Software (Insurance Technology)
- NAICS
- Insurance Carriers (5241), Claims Adjusting (524291)
- SIC
- Insurance Agents, Brokers & Service (6411), Fire, Marine & Casualty Insurance (6331)
- akta.pro primary industry
- Telematics & Usage-Based Insurance (UBI) Platforms (FSAGAGAF)
- akta.pro secondary industries
- Insurance, Risk & Claims Telematics Integrations (TLAEAFAM), Driver Behavior, Safety Scoring & Usage-Based Telematics (TLAEAFAF), Commercial Fleet Telematics / Usage-Based Insurance (UBI) (FSAJABAI), Usage-Based / Telematics Personal Auto Insurance (FSAJAAAB)
Keywords
Where The Floow is headquartered
LocationHeadquarters
- HQ city
- Sheffield
- HQ country
- United Kingdom
- HQ region
- Europe
Offices2 records
Markets served
The Floow business model
Business model- GTM type
- B2B
- Offering type
- Software
- Cost components
- Personnel, Technology or R&D, Marketing or Sales, Operations, Infrastructure
Revenue model
- SaaS Telematics Platform for Insurers: The Floow provides telematics technology as a service to insurance carriers, including white-label apps, SDK integrations, and data products. Revenue is generated through platform licensing, SDK integration fees, and ongoing subscription-style arrangements with insurers who embed the technology into their insurance products. Products include FloowDrive (white-label app), FloowKit (SDK), FloowScore (scoring), FloowClaims (claims management), FloowFusion (connected car), and MobilityIn (traffic insights).
- Acquisition by Otonomo: The Floow was acquired by Otonomo for $69,000,000 on February 27, 2022. Otonomo is a mobility data platform company, suggesting The Floow's technology is now part of a larger data monetization strategy. This represents a historical liquidity event rather than an ongoing revenue stream.
Go-to-market motion2 records
Distribution channels4 records
Marketing channels7 records
The Floow product offering
Product offeringCore offering
The Floow builds a smartphone-based telematics and predictive analytics platform that enables insurance carriers to capture real driving behaviour, score driver risk, manage claims reconstruction, and integrate connected-car data. Its core deliverables are white-label mobile apps (FloowDrive), a mobile SDK (FloowKit), driver risk scoring (FloowScore), claims tools (FloowClaims), connected car data fusion (FloowFusion), and traffic insights (MobilityIn) sold to insurers, OEMs, and government planners.
Product overview
The Floow operates a platform-plus-modules architecture built on a core telematics data engine. The foundational platform consists of FloowDrive (white-label driver companion app) and FloowKit (mobile SDK for embedding telematics into third-party apps), which collect driving behavior data via smartphone sensors. This core data feeds into FloowScore (predictive driver risk scoring) and powers the company's data products including Impact Detection (accident identification) and MobilityIn (traffic insights). Add-on modules extend the platform: FloowClaims provides claims management tools, FloowFusion integrates connected vehicle data from 25+ manufacturers, FloowTag enables vehicle identification, FloowCampaigns delivers personalized nudges and rewards, and the Insurer Portal provides portfolio management dashboards. The architecture enables insurers to deploy connected insurance programs in as little as 8 weeks.
Differentiator
Problem solved
Functional benefit
Brands
- FloowDrive: White-label driver companion app for capturing and improving driver behavior, applicable to Usage-Based Insurance, Learner Drivers, Young Drivers, Try-Before-You-Buy and Try-Before-You-Renew programs.
- FloowKit
- FloowClaims
- FloowFusion
- FloowScore
- Impact Detection
- MobilityIn
- FloowCampaigns
- FloowTag
- Insurer Portal
Products and services
- FloowDrive
Quantifiable outcome
- Up to 18% improvement in combined operating ratios (COR) for clients using FloowScore
- +5 more outcomes
Companies that use The Floow
Customer profileNamed customers12 records
Segments3 records
Ideal customer profiles3 records
The Floow technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- Yes
- API docs
- API detail
Core technology
AI maturity
App detail
Integration7 records
AI capability6 records
Feature7 records
The Floow partnerships and signals
Strategic signalPartnerships
Eight partnerships are on record, tiered core and minor.
- Munich Re Global ConsultingcoreMunich Re Global Consulting partnered with The Floow as part of the Definity Financial Corporation Sonnet Shift product launch. Munich Re serves as a strategic consulting partner in the development of telematics-powered insurance products with The Floow.
- Definity Financial CorporationcoreDefinity Financial Corporation (Canada) launched Sonnet Shift, a telematics-powered auto insurance product in September 2023, developed in partnership with The Floow and Munich Re Global Consulting. The product allows safe drivers to save up to 35% on premiums, using technology from The Floow.
- Plymouth Rock AssurancecorePlymouth Rock Assurance partnered with The Floow to enhance their telematics solution, the YUBI program, through the FloowDrive application. The app allows insured drivers to complete driving evaluations and earn discounts for safe driving. Plymouth Rock values the collaboration and sharing of ideas, utilizing The Floow's expertise to align with strategic goals.
- OEM Manufacturers (Toyota, BMW, Tesla, Mercedes, VW, Audi, etc.)coreFloowFusion integrates with native vehicle data from 25+ connected car manufacturers including Toyota, BMW, Tesla, Mercedes, VW, and Audi. The integration provides access to odometer, location, lock/unlock status, EV battery level, charging status, fuel tank level, and tire pressure data through OEM interfaces.
- FidelidadecoreFidelidade (Portugal) partnered with The Floow to provide a connected car insurance solution for Via Verde customers, working with The Floow to enable safe drivers to access the most competitive insurance premiums. Marcelo Sousa, Connected Cars Manager at Fidelidade, confirmed 5 years of telematics experience working with The Floow.
- PJA (Planning & Urban Design Consultancy)minorPJA, an urban planning consultancy, uses MobilityIn data as an integral tool for their urban planning projects. The data provides unique insight into driver behavior and patterns, giving clients a new means of understanding how areas are used for traffic.
- DG-Cities (Royal Borough of Greenwich)minorDG-Cities (part of Royal Borough of Greenwich) used The Floow's MobilityIn data to understand and quantify mobility behaviors across all roads in the Royal Borough of Greenwich region. The data enabled quantification of congestion impact for the first time.
- EU / Horizon Programme / UKRI / Government Funding BodiesminorThe Floow participates in funded research projects with EU Horizon, UKRI, and various government funding bodies including DFT, NERC, Innovate UK, and others. Projects include PHOEBE, SETA, MOVE UK, StreetWise, Fit2Drive, FLOOWNOX, UPLIFT, DEBDAC, and others focused on road safety, autonomous vehicles, air quality, and decarbonisation.
Scale indicators9 records
Recent moves6 records
Expansion highlights6 records
The Floow competitors and assessment
Company assessmentDirect peers
- Cambridge Mobile Telematics: Cambridge Mobile Telematics is a leading smartphone telematics and UBI platform serving global insurers with products like DriveWell. Directly comparable to The Floow across smartphone data collection, driver scoring, and insurer go-to-market.
- Octo Telematics: Octo Telematics is a long-standing UBI/fleet telematics provider for auto insurers, offering smartphone and black-box telematics with claims and crash detection services. Highly comparable on multi-source telematics and European/insurer footprint.
- TrueMotion (acquired by Liberty Mutual): TrueMotion built smartphone-based driving behavior scoring and was acquired by Liberty Mutual in 2020. Closely comparable technology stack to FloowKit/FloowDrive, with deep insurer backing — a direct rival for smartphone-based UBI programs.
- Arity (Allstate): Arity is the telematics and data analytics platform spun out of Allstate, providing UBI scoring, crash detection, and driving data to insurers and mobility players. Direct competitor with similar combination of underwriting and claims products.
- IMS (Intelligent Mechatronic Systems): IMS provides connected vehicle, UBI, and driver behavior solutions for insurers and OEMs. Comparable to The Floow across smartphone telematics, white-label apps, and insurer integrations in North America and Europe.
Emerging players
- Zendrive: Zendrive focuses on smartphone-based mobility risk scoring with a particular emphasis on distracted driving detection. Comparable technology overlap (smartphone-only telematics, distraction scoring) but smaller scale than The Floow.
Broad incumbents
- LexisNexis Risk Solutions: LexisNexis Risk Solutions aggregates driving and insurance data assets, including telematics-derived scoring products, sold into P&C carriers. A broad incumbent whose analytics compete against FloowScore at the carrier data layer.
- Verisk: Verisk is a major insurance analytics and data-exchange provider with telematics-enabled underwriting products. Comparable as a large analytics incumbent selling integrated risk-scoring and claims data into insurers.
- CCC Intelligent Solutions: CCC is a leading insurance claims intelligence and ecosystem platform, processing data across claims operations. Comparable to FloowClaims on the claims side and increasingly intersecting with telematics-driven FNOL workflows.
Others
- Otonomo Technologies (parent): Otonomo is The Floow's parent company, providing a connected vehicle data marketplace for smart cities, insurers, and mobility providers. Comparable as a vehicle data layer adjacent to (and now hosting) The Floow's telematics platform.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat5 records
Key risks6 records
Key highlights7 records
Customer concentration
The Floow social profiles
Digital presenceThe Floow compliance and trust
Trust signalCompliance2 records
The Floow financial estimates
Financial estimateRevenue estimate
Valuation estimate
The Floow leadership team
Management profileNumber of profiles
Profiles14 records
The Floow funding detail
Funding detailFunding overview
Funding rounds3 records
Investors4 records
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
The Floow M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about The Floow
What does The Floow do?
The Floow builds a smartphone-based telematics and predictive analytics platform that enables insurance carriers to capture real driving behaviour, score driver risk, manage claims reconstruction, and integrate connected-car data. Its core deliverables are white-label mobile apps (FloowDrive), a mobile SDK (FloowKit), driver risk scoring (FloowScore), claims tools (FloowClaims), connected car data fusion (FloowFusion), and traffic insights (MobilityIn) sold to insurers, OEMs, and government planners.
Is The Floow a public or private company?
The Floow is a private company. It is classified as corporate owned and is currently operating.
When was The Floow founded?
The Floow was founded in 2012. It employs 51 to 100 people.
Where is The Floow based?
The Floow is headquartered in Sheffield, United Kingdom, in the Europe region.
How does The Floow make money?
Two revenue lines are on record. SaaS Telematics Platform for Insurers are the primary driver. The others are acquisition by Otonomo.
Who are The Floow's main competitors?
Direct peers on record are Cambridge Mobile Telematics, Octo Telematics, TrueMotion (acquired by Liberty Mutual), Arity (Allstate) and IMS (Intelligent Mechatronic Systems). Zendrive is listed as an emerging player. Broad incumbents are LexisNexis Risk Solutions, Verisk and CCC Intelligent Solutions. Otonomo Technologies (parent) is listed as an others.
Does The Floow have an API?
Yes. API first technology enabling seamless systems integration between FloowClaims and insurers' own systems. Data export capabilities allow exporting data and attaching it to claims within the insurer's system. The FloowKit provides API interfaces for data flow. FloowDrive analytics can be shared via dashboards and direct API with clients. Developer documentation is at www.thefloow.com/floowclaims.
What industry is The Floow in?
The Floow's product category is Telematics Software (Insurance Technology). Its primary akta.pro industry code is FSAGAGAF, Telematics & Usage-Based Insurance (UBI) Platforms, with a secondary code of TLAEAFAM, Insurance, Risk & Claims Telematics Integrations. Its NAICS code is 5241 and its SIC code is 6411.