What Clique Retire does

Clique Retire Tecnologia e Logística S.A. is a Brazilian private company founded in 2018 and headquartered in Rio de Janeiro, operating the country's largest smart locker (e-Box) network for last-mile logistics. The company has deployed 1,000+ automated locker points across strategic urban locations including 26 Metrô São Paulo stations, SuperVia Rio train stations, shopping centers, and residential/corporate condominiums in São Paulo, Rio de Janeiro, and Minas Gerais. Its underlying technology is an IoT-connected locker platform with QR code and 6-digit PIN authentication, real-time package tracking, and an integrated mobile app; logistics operators and e-commerce platforms integrate via API to enable locker selection at checkout. The platform serves 500K+ registered users and reaches an estimated 20M people in daily circulation at locker-host locations.

The company's product portfolio spans five verticals: core smart-locker delivery (Clique Retire / e-Box), a residential condominium module (Clique One), a consumer subscription mailbox service (Clique Receba) priced from R$19.90 to R$69.90 per month, a self-storage service launched in 2023 (Clique Storage) with three unit sizes, and short-term event baggage storage (Clique Locker). Revenue is generated through three mechanisms: recurring consumer and condominium subscriptions, B2B transaction fees from logistics operators and enterprise shippers, and storage/utility fees.

The enterprise customer base includes major Brazilian e-commerce and retail names — Americanas, Magazine Luiza, Samsung, Decathlon, Privalia, and Overcome — and the company has raised more than R$80 million across disclosed rounds led by São Carlos Empreendimentos and Best Center (R$32M, 2021) and GLP Brasil with Itaú Asset (R$17M, 2022). The company operates under the Grupo Clique corporate umbrella, is LGPD-compliant, and remains private with no public listing.

Name

Clique Retire

Legal name

Clique Retire Tecnologia e Logística S.A.

Website

https://cliqueretire.com.br

Company type

Private

Founded year

2018

Operating status

Operating

Headcount range

51–100 employees

Short description

Clique Retire operates Brazil's largest smart locker network, deploying 1,000+ e-Box points across metro stations, shopping centers, and condominiums to serve e-commerce consumers, logistics operators, retailers, and condominiums with 24/7 package delivery, returns, and self-storage.

Ownership category

akta.pro rank

Product category

Smart Locker Logistics / Last-Mile Delivery

NAICS

General Warehousing and Storage (493110), Local Messengers and Local Delivery (4922), All Other Consumer Goods Rental (532289)

SIC

Services-Miscellaneous Equipment Rental & Leasing (7350), Services-Equipment Rental & Leasing, Nec (7359)

akta.pro primary industry

Transit / Public-Space Locker Networks (Stations, Municipal) (TLAAAMAG)

akta.pro secondary industries

Residential & Multifamily Parcel Locker Solutions (Apartment/HOA) (TLAAAMAD), Convenience Retail with Parcel & Pickup Services (PUDO/Lockers) (CRAHABAL), Smart Access & Locker Technology Providers (Hardware, Software, Access Control) (TLAAAMAH)

Keywords

• Smart locker network
• Last-mile delivery
• Parcel locker logistics
• E-commerce fulfillment
• Automated package pickup

Headquarters

HQ city

Rio De Janeiro

HQ country

Brazil

HQ region

Latin America

Offices2 records

Markets served

GTM type

B2B and B2C

Offering type

Services

Cost components

Infrastructure, Operations, Personnel, Supply Chain, Marketing or Sales, Technology or R&D

Revenue model

1. Subscription Services (Clique Receba): Monthly subscription plans for individual consumers providing mailbox/address services at e-Box locations. Plans range from R$19.90/month (6 packages) to R$69.90/month (unlimited), with additional R$5.90 per package over limit.
2. B2B Logistics Services: Services to e-commerce platforms, retailers, and logistics operators including last-mile delivery, returns management, and locker infrastructure for business customers like Samsung, Privalia, Americanas.
3. Condominium Services (Clique One): Smart locker solutions for residential and corporate condominiums, providing secure package storage and convenience services, typically billed to property management.
4. Self Storage (Clique Storage): Individual storage units for personal or business use, available in P (1.32m²), M (2.95m²), and G (6.58m²) sizes, rented via app with QR code access and 24h monitoring.

Pricing tiers

Go-to-market motion2 records

Distribution channels4 records

Marketing channels5 records

Core offering

Clique Retire operates Brazil's largest network of automated smart lockers (e-Boxes) that enable secure 24/7 package delivery, pickup, returns, and storage across São Paulo, Rio de Janeiro, and Minas Gerais. The company serves both individual consumers through subscription mailbox services and B2B customers including e-commerce platforms, logistics operators, retailers, and residential condominiums with last-mile delivery and locker infrastructure solutions.

Product overview

Clique Retire operates a smart locker network (e-Boxes) as its core product, offering last-mile logistics solutions across five business verticals: Logistics, Retail, Condominiums, Services & Benefits, and Public Attendance. The portfolio includes the flagship Clique Retire smart locker network for e-commerce delivery, the Clique One residential/condominium smart locker system with dedicated management tools, the Clique Receba subscription digital mailbox service (plans from R$19.90/month), the Clique Storage self-storage unit service, and Clique Locker event baggage storage. The platform serves both B2C consumers and B2B logistics operators with integrated parcel management, reverse logistics, and package tracking capabilities.

Differentiator

Problem solved

Functional benefit

Brands

• Clique Receba: Mailbox service that allows users to receive packages at smart lockers in strategic locations like metro stations, shopping centers, and gas stations. Subscription-based service with plans up to 14 packages per month.
• Clique Storage
• Clique One
• Clique Locker

Products and services

• Clique Retire (e-Box Smart Locker Network) Core network of 1,000+ IoT-connected smart parcel lockers across São Paulo, Rio de Janeiro, and Minas Gerais enabling secure 24/7 automated package delivery and pickup for e-commerce and logistics partners.
• Clique Receba (Digital Mailbox Subscription) Monthly subscription service for individual consumers providing a permanent digital mailbox address at smart lockers to receive online purchases. Plans range from R$19.90/month (6 packages) to R$69.90/month (unlimited), with R$5.90 per additional package overage.
• Clique One (Condominium Smart Lockers) Smart locker installation service for residential and corporate condominiums providing 24/7 secure package storage and dedicated administrator controls, typically billed to property management.
• Clique Storage (Self-Storage Service) Self-storage service providing individual secure storage units in three sizes (P: 1.32m², M: 2.95m², G: 6.58m²) with QR-code access, 24-hour monitoring, and 100% online rental via the mobile app.
• Clique Locker (Event Baggage Storage) Short-term baggage storage service for events, concerts, festivals, and public venues, featuring secure QR-code access and USB charging ports.

Quantifiable outcome

• Network expansion from 38 to 60 cities in 2021
• +1 more outcomes

Named customers6 records

Segments5 records

Ideal customer profiles4 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration1 record

Feature3 records

Partnerships

Four partnerships are on record, tiered core.

• Samsung BrasilcoreStrategic or Co-development PartnerLaunched smart locker delivery service for Samsung product pickups in São Paulo, enabling customers to receive purchases at e-Box locations. Featured in Samsung's official communications.
• PrivaliacoreStrategic or Co-development PartnerImplemented reverse logistics solution using smart lockers for exchanges and returns, allowing Privalia customers to easily return items at e-Box locations.
• Metrô São PaulocoreStrategic or Co-development Partnere-Box installations at 26 metro stations in São Paulo providing commuters convenient package pickup at high-traffic transit locations.
• SuperVia (Rio de Janeiro)coreStrategic or Co-development PartnerSmart locker network installed at train stations across Rio de Janeiro, enabling package delivery to areas with restricted access and reaching communities where traditional couriers cannot enter.

Scale indicators6 records

Recent moves6 records

Expansion highlights6 records

Broad incumbents

• Quadient: Established mail and parcel automation provider with a parcel locker product line; broader portfolio but overlapping offering in automated locker hardware for residential and retail applications.
• Cainiao Network: Alibaba's logistics arm operating one of the world's largest parcel locker networks; broadly comparable PUDO/locker infrastructure play, though geographically focused on China and cross-border flows rather than Brazilian domestic.
• Mercado Livre: Latin America's largest e-commerce marketplace with growing investments in own logistics and fulfillment; an existing B2B partner class and potential competitor if it launches proprietary locker or pickup infrastructure in Brazil.
• Correios: Brazil's national postal service and dominant CEP operator; broader logistics portfolio but an incumbent potential competitor or partner for last-mile delivery infrastructure, including any future locker rollout.
• Amazon Hub Locker: Amazon's own locker network for last-mile package delivery; a broad incumbent that competes for locker-based delivery demand and could potentially partner or compete with independent networks in Brazil.

Emerging players

• Loggi: Brazilian last-mile delivery startup using crowdsourced couriers; partial overlap on e-commerce last-mile and BOPIS logistics, though business model centers on courier matching rather than fixed locker infrastructure.

Direct peers

• Parcel Pending: Smart locker solutions provider for residential, retail, and enterprise customers; directly comparable product offering (smart locker hardware + software) serving property managers, retailers, and carriers.
• Luxer One: Package locker systems provider focused on multifamily, retail, and commercial properties in North America; directly comparable smart locker technology and property-management integration model.
• InPost: Global leader in out-of-home parcel locker networks with a Brazilian operation; directly competes in automated parcel locker infrastructure for e-commerce last-mile delivery, with similar B2B logistics and consumer subscription models.

Regional players

• HubBox: UK/Europe-based click & collect and parcel locker network operator; comparable PUDO model for e-commerce delivery, though geographically concentrated outside Latin America.

Market position

Strengths1 record

Weaknesses1 record

Competitive moat4 records

Key risks5 records

Key highlights7 records

Customer concentration

• Xx.com/cliqueretire
• YouTubeyoutube.com/channel/UCmDdE-G196johILWOnCa-fA
• Facebookfacebook.com/cliqueeretire
• LinkedInlinkedin.com/company/cliqueeretire
• Instagraminstagram.com/clique_retire

Compliance1 record

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Subsidiaries2 records

Funding overview

Funding rounds2 records

Investors2 records

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Clique Retire