HubBox
HubBox is a UK-based SaaS company that provides out-of-home delivery checkout software, enabling e-commerce retailers to offer pickup point options at checkout through integrations with major platforms and carrier networks, serving 1,500+ merchants.
- Company typePrivate
- Founded2015
- HeadquartersLondon, United Kingdom
- Headcount51–100
- GTM typeB2B
- OfferingSoftware
What HubBox does
HubBox (legally Convenient Collect Ltd) is a London-based B2B SaaS company founded in 2015 that builds out-of-home (OOH) delivery checkout software for e-commerce retailers. Its core product enables merchants to offer pickup point delivery options directly at the online checkout, surfacing a branded, filterable map of nearby pickup locations and allowing retailers to apply geofencing, dynamic shipping rates, branding, and discount rules (including automatic discount codes on Shopify Plus). The platform integrates natively with the dominant e-commerce backends — Shopify, Shopify Plus, BigCommerce, Magento, WooCommerce, and Salesforce Commerce Cloud — plus a JavaScript SDK for custom storefronts, and connects to major carrier networks including UPS, DPD, DHL, and Royal Mail. A partnership with Asendia extends the network to nearly 180,000 lockers, convenience stores, and collection points across 25 European countries through a single API.
HubBox generates revenue primarily through annual SaaS subscriptions sold to retailers on a quote-based, demo-led enterprise sales motion, with go-to-market additionally supported by carrier co-sell arrangements (DPD, UPS, Royal Mail, DHL) that bundle free first-year subscriptions into carrier deals. In December 2025 the company introduced Prism as a second product line, extending the platform beyond the core OOH-at-checkout module. HubBox claims 1,500+ retailer customers worldwide and operates across the UK, Europe, the US, and Japan. The company is venture-backed, with Seneca Partners investing in 2023 and Puma Growth Partners leading a €6.8 million round in November 2025.
HubBox firmographics
Firmographics- Name
- HubBox
- Legal name
- Convenient Collect Ltd
- Website
- https://hubbox.com
- Company type
- Private
- Founded year
- 2015
- Operating status
- Operating
- Headcount range
- 51–100 employees
- Short description
- HubBox is a UK-based SaaS company that provides out-of-home delivery checkout software, enabling e-commerce retailers to offer pickup point options at checkout through integrations with major platforms and carrier networks, serving 1,500+ merchants.
- Ownership category
- akta.pro rank
HubBox industry classification
Industry- Product category
- Delivery Management Software
- NAICS
- Couriers and Express Delivery Services (4921)
- SIC
- Services-Prepackaged Software (7372)
- akta.pro primary industry
- Grocery, Food & Essentials Commerce Platforms (BPAMAGAF)
- akta.pro secondary industries
- Quick-Commerce (Rapid Convenience / Dark Stores) (TLAAAHAD), Omnichannel Grocery Click-and-Collect & Delivery (CRAFAFAF)
Keywords
Where HubBox is headquartered
LocationHeadquarters
- HQ city
- London
- HQ country
- United Kingdom
- HQ region
- Europe
Offices1 record
Markets served
HubBox business model
Business model- GTM type
- B2B
- Offering type
- Software
- Cost components
- Technology or R&D, Personnel, Marketing or Sales, Operations, Infrastructure
Revenue model
- Software Subscription: HubBox operates as a SaaS platform offering software subscriptions to retailers for pickup point delivery integration. Premium deals available with carriers like DPD, UPS, Royal Mail, and DHL including free first-year subscription (terms apply). The platform offers installation from 1 day with easy integrations.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Subscription | Annual | Standard subscription with premium carrier deals |
Go-to-market motion2 records
Distribution channels3 records
Marketing channels4 records
HubBox product offering
Product offeringCore offering
HubBox provides an out-of-home (OOH) delivery software platform that enables e-commerce retailers to offer pickup point delivery options directly at online checkout. The software integrates with major e-commerce platforms (Shopify, BigCommerce, Magento, WooCommerce, Salesforce) and connects to global carrier networks (DPD, UPS, Royal Mail, DHL, Asendia) so shoppers can select a convenient pickup location such as a store or locker, with installation available in as little as one day.
Product overview
HubBox offers an award-winning out-of-home (OOH) delivery software platform designed for e-commerce retailers. The core product, HubBox OOH at Checkout Software, enables retailers to integrate pickup-point delivery options directly into their checkout processes. The platform features a best-in-class pickup map with branded location pins, complete retailer control over pickup locations (including geofencing, display customization, and item restrictions), and seamless integration with major global carrier networks. HubBox provides native integrations with leading e-commerce platforms including Shopify, Shopify Plus, BigCommerce, Magento, WooCommerce, and Salesforce Commerce Cloud, as well as a JavaScript SDK for custom-built websites. The company has introduced Prism as a new product addition to its portfolio. A Developer Portal is available for technical integration support. The platform serves over 1,500 retailers worldwide and partners with carriers including UPS, DPD, DHL, and Royal Mail to provide access to thousands of pickup locations across the UK, Europe, Japan, and the US.
Differentiator
Problem solved
Functional benefit
Products and services
- HubBox OOH at Checkout Software Award-winning SaaS platform that lets e-commerce retailers embed pickup point delivery at the checkout, with branded maps, location filtering, geofencing, customizable branding, and dynamic shipping rates. For online retailers of all sizes and the carriers serving them.
- Prism New HubBox product introduced in December 2025 as an addition to the company's pickup-point delivery portfolio. Specific capabilities are not detailed in the source material.
- Developer Portal Self-serve technical portal at console.hub-box.com where developers can access HubBox's API documentation and JavaScript SDK to build custom integrations with the pickup-point delivery platform.
Quantifiable outcome
- 25% shipping cost reduction with pickup delivery vs home delivery
- +4 more outcomes
Companies that use HubBox
Customer profileNamed customers2 records
Segments2 records
Ideal customer profiles2 records
HubBox technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- Yes
- API docs
- API detail
Core technology
AI maturity
App detail
Integration8 records
Feature6 records
HubBox partnerships and signals
Strategic signalPartnerships
Ten partnerships are on record, tiered flagship and core.
- AsendiaflagshipGlobal out-of-home delivery partnership launching e-PAQ GO solution providing retailers access to nearly 180,000 lockers, convenience stores, and collection points across 25 European countries through single API integration with HubBox software.
- UPScorePremium carrier partner offering HubBox subscription deals. Integration enables retailers to offer UPS pickup points through HubBox checkout integration.
- DPDcorePremium carrier partner offering HubBox subscription deals. Integration enables retailers to offer DPD pickup points through HubBox checkout integration.
- DHLcorePremium carrier partner offering HubBox subscription deals. Integration enables retailers to offer DHL pickup points through HubBox checkout integration.
- Royal MailcorePremium carrier partner offering HubBox subscription deals. Integration enables retailers to offer Royal Mail pickup points through HubBox checkout integration.
- ShopifycoreE-commerce platform integration enabling Shopify merchants to add pickup point delivery options at checkout with 1-day installation.
- BigCommercecoreE-commerce platform integration enabling BigCommerce merchants to add pickup point delivery options at checkout.
- MagentocoreE-commerce platform integration enabling Magento merchants to add pickup point delivery options at checkout.
- WooCommercecoreE-commerce platform integration enabling WooCommerce merchants to add pickup point delivery options at checkout.
- SalesforcecoreE-commerce platform integration via Salesforce Cartridge enabling merchants to add pickup point delivery options at checkout.
Scale indicators7 records
Recent moves5 records
Expansion highlights5 records
HubBox competitors and assessment
Company assessmentDirect peers
- ShipperHQ: ShipperHQ provides shipping rate management and checkout delivery options for e-commerce merchants on platforms like Shopify, BigCommerce, and Magento. Directly comparable to HubBox as a checkout-side delivery option layer, though ShipperHQ focuses more on rate shopping and shipping rules versus pickup point selection.
- Doddle: Doddle operates a click-and-collect parcel pickup and returns network with carrier integrations across the UK and other markets. Directly comparable as a managed pickup-point experience for online retailers, though Doddle is more vertically integrated with its own network while HubBox is software-only.
- parcelLab: parcelLab offers a delivery experience platform that integrates with carriers and checkout systems to provide post-purchase tracking, notifications, and pickup options for retailers. Comparable in enabling carrier-agnostic delivery experiences, though parcelLab emphasizes post-purchase engagement more than checkout-side pickup selection.
- Sorted: Sorted provides delivery management software for retailers, including checkout shipping options, carrier rate shopping, and tracking. Comparable in offering checkout-level delivery configuration with carrier integrations, though Sorted is broader across carrier services rather than pickup-specific.
- EasyPost: EasyPost offers shipping APIs that aggregate multiple carriers for e-commerce and logistics use cases. Comparable as a carrier-aggregation API layer for retailers, though EasyPost is positioned at the label/rate API level rather than the pickup-map UX.
Broad incumbents
- ShipStation: ShipStation is a leading multi-carrier shipping and label platform owned by Stamps.com/Auctane, serving hundreds of thousands of e-commerce merchants. Comparable as a carrier-integrated e-commerce shipping solution, but ShipStation is a broader shipping management suite rather than a pickup-at-checkout specialist.
- Bringg: Bringg is a delivery orchestration platform used by large retailers and grocers to manage last-mile fulfillment, including pickup and same-day delivery. Comparable in serving retailer delivery experiences with carrier integration, but Bringg focuses on orchestration and driver management rather than consumer-facing checkout UX.
- InPost: InPost operates one of Europe's largest parcel locker networks and offers pickup/return services to retailers through its own branded checkout experience. Comparable as a pickup point network, though InPost is a network operator with capital-intensive locker infrastructure whereas HubBox is a software aggregator.
Regional players
- Shiprocket: Shiprocket is an India-focused shipping aggregator and e-commerce logistics platform offering checkout-level shipping options, rate shopping, and carrier integrations. Comparable in business model (carrier-aggregating SaaS for e-commerce), though Shiprocket's primary market is India rather than the UK/Europe.
Emerging players
- Outvio: Outvio provides post-purchase and checkout shipping/delivery experience software for online retailers, including carrier integration and branded tracking. Comparable in offering carrier-agnostic delivery UX as a SaaS layer, though Outvio is smaller and emphasizes post-purchase rather than pickup selection at checkout.
Market position
Strengths4 records
Weaknesses4 records
Competitive moat4 records
Key risks6 records
Key highlights6 records
Customer concentration
HubBox social profiles
Digital presenceHubBox financial estimates
Financial estimateRevenue estimate
Valuation estimate
HubBox leadership team
Management profileNumber of profiles
Profiles4 records
HubBox funding detail
Funding detailFunding overview
Funding rounds3 records
Investors5 records
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
HubBox M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about HubBox
What does HubBox do?
HubBox provides an out-of-home (OOH) delivery software platform that enables e-commerce retailers to offer pickup point delivery options directly at online checkout. The software integrates with major e-commerce platforms (Shopify, BigCommerce, Magento, WooCommerce, Salesforce) and connects to global carrier networks (DPD, UPS, Royal Mail, DHL, Asendia) so shoppers can select a convenient pickup location such as a store or locker, with installation available in as little as one day.
Is HubBox a public or private company?
HubBox is a private company. It is classified as venture growth investor backed and is currently operating.
When was HubBox founded?
HubBox was founded in 2015. It employs 51 to 100 people.
Where is HubBox based?
HubBox is headquartered in London, United Kingdom, in the Europe region.
How does HubBox make money?
One revenue line is on record: software Subscription.
Who are HubBox's main competitors?
Direct peers on record are ShipperHQ, Doddle, parcelLab, Sorted and EasyPost. Broad incumbents are ShipStation, Bringg and InPost. Shiprocket is listed as a regional player. Outvio is listed as an emerging player.
Does HubBox have an API?
Yes. HubBox provides API integration capabilities enabling partners like Asendia to access its pickup-point delivery network. Through a single API integration, retailers gain access to global collection points and lockers. The company also offers a custom-built websites SDK for direct integration into e-commerce checkout flows. Developer documentation is at console.hub-box.com.
What industry is HubBox in?
HubBox's product category is Delivery Management Software. Its primary akta.pro industry code is BPAMAGAF, Grocery, Food & Essentials Commerce Platforms, with a secondary code of TLAAAHAD, Quick-Commerce (Rapid Convenience / Dark Stores). Its NAICS code is 4921 and its SIC code is 7372.