Dade County Federal Credit Union

What Dade County Federal Credit Union does

Dade County Federal Credit Union (DCFCU), founded in 1939 and headquartered in Sweetwater, Florida, is a federally chartered, member-owned credit union cooperative serving consumers, youth, seniors, law enforcement officers, healthcare workers, and small-to-medium businesses across the four-county South Florida region of Palm Beach, Broward, Miami-Dade, and Monroe. It operates a full-service retail and business banking franchise spanning deposit accounts (Share Savings from $6, Secure Checking and Secure Plus Checking with bundled identity protection, Money Management, Share Certificates, IRAs, Club Accounts), consumer lending (auto loans from 3.49% APR, personal loans, HELOC, Visa Platinum/Secured/Student cards, Quick Cash), specialty lending (Law Enforcement Essentials Loan at 3.99% fixed), and business banking (Business Checking, term loans and lines of credit, Business Visa, Clover merchant processing, Remote Deposit Capture), distributed through physical branches, ITMs, an ATM/Presto/shared-branching network, TellerLine24 telephony, a mobile app, and online account opening.

Its technology stack is built largely on third-party infrastructure: Mantl powers the 100% online account opening flow, Alkamitech's orb platform powers online banking, Alkamitech also underpins the CashBack+ rewards program via Prizeout, Clover handles merchant acquiring, and Visa/Zelle/Apple Pay/Google Pay provide payment rails; on top of these, DCFCU packages differentiated member-facing features including IDProtect identity protection up to $25,000, dark web and credit-file monitoring, CashBack+ instant cashback on digital gift cards, no-credit-check Quick Cash and Law Enforcement Essentials Loans, and a Gen-You youth financial-literacy committee that delivers workshops across Miami-Dade and Broward schools. The credit union is NCUA-insured, BBB-accredited, and operates adjacent subsidiaries Dade Diversified Services and A&M Title Insurance; partners include Family Security Plan, TruStage Insurance, CUNA Mutual Group (wealth), GreenPath Financial Wellness, and the Florida Department of Financial Services My Money Program.

Revenue is generated through the net interest spread on loans and deposits, recurring monthly checking fees ($1.99/$3.99 on Secure accounts, $5 on Simple), loan-related transaction fees (late payments up to $35, cash advance fees, over-limit and returned payment charges), debit/credit card interchange (including a $0.05 cash-back rebate on Secure Plus), insurance and wealth referral commissions through CUNA Mutual/TruStage/Family Security Plan, CashBack+ merchant and gift-card margins via Prizeout, and interchange from Clover merchant services — a typical credit-union revenue mix where NII remains the primary driver and a diversifying layer of fee and partnership income is layered on top.

Name

Dade County Federal Credit Union

Legal name

Dade County Federal Credit Union

Website

https://dcfcu.org

Company type

Private

Founded year

1939

Operating status

Operating

Headcount range

101–250 employees

Short description

Dade County Federal Credit Union is a federally chartered, member-owned credit union founded in 1939, serving individuals, youth, seniors, law enforcement, healthcare workers, and small businesses across Palm Beach, Broward, Miami-Dade, and Monroe Counties in South Florida through deposit accounts, consumer and business loans, and digital banking.

Ownership category

akta.pro rank

Product category

Retail Banking (Credit Union)

NAICS

Credit Unions (52213), Credit Card Issuing (52221)

SIC

Savings Institution, Federally Chartered (6035), Personal Credit Institutions (6141)

akta.pro primary industry

Community Credit Unions (Retail/Consumer Focus) (FSABAEAA)

akta.pro secondary industries

Credit Cards & Revolving Credit (FSABAAAC), SME Deposits & Business Accounts (Operating, Savings, CDs) (FSABABAC)

Keywords

• Credit union services
• Consumer deposit accounts
• Consumer lending products
• Community banking
• Business banking services

Headquarters

HQ city

Miami

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Marketing or Sales, Infrastructure

Revenue model

1. Net Interest Income: Interest income from loans (auto, mortgage, personal, HELOC, credit cards, business loans) minus interest paid on deposits. Primary revenue driver for credit unions, generating returns on the spread between loan rates and deposit rates.
2. Checking Account Fees: Monthly service charges: Secure Checking $1.99/month, Secure Plus Checking $3.99/month, Simple Checking $5.00/month. Additional fees for overdraft protection ($2 per instance), early account closure ($25), and other service charges.
3. Loan Fees: Various loan-related fees including late payment fees (up to $35), cash advance fees (2% or $5 minimum), over-the-credit limit fees, returned payment fees, card replacement fees, rush fees, and statement copy fees.
4. Debit/Credit Card Interchange: Transaction fees on debit and credit card purchases. Secure Plus Checking offers $0.05 cash back per debit card purchase. No transaction fees for 'credit' purchases on VISA debit cards.
5. Insurance Partnerships: Revenue from referral arrangements with Family Security Plan (life, disability, critical illness, accident, hospital sickness insurance) and TruStage (life, auto, home insurance). Licensed agents contact members regarding insurance products.
6. Wealth Management Services: Investment products and services offered through CUNA Mutual Group affiliate and Dade County Federal Financial Consulting Services, including retirement planning and investment advisory services.
7. CashBack+ Program: Members earn instant cashback on digital gift card purchases; the credit union benefits from merchant partnerships and gift card transaction margins.

Pricing tiers

Go-to-market motion2 records

Distribution channels10 records

Marketing channels12 records

Core offering

Dade County Federal Credit Union is a member-owned, federally chartered credit cooperative that provides consumer and business banking products to residents, workers, and small businesses in its South Florida four-county service area. Its core offerings include deposit accounts (savings, checking, money management, share certificates, IRAs), a full lending suite (auto, personal, HELOC, mortgage, credit cards, quick cash, law enforcement essentials loans), business banking (business accounts, loans, Clover merchant processing, remote deposit capture), and supporting services such as digital banking, mobile app, digital wallet, ITMs, CashBack+ rewards, insurance referrals, and wealth management.

Product overview

Dade County Federal Credit Union operates as a member-owned financial institution offering a comprehensive suite of banking products. The core product portfolio spans deposit accounts (Share Savings, Secure Checking, Secure Plus Checking, Share Draft Checking, Money Management, Club Accounts), lending products (Personal Loans, Auto Loans, Quick Cash Loans, Summer Quick Cash, Credit Cards including Visa Platinum/Secured/Student, HELOC, First Mortgages, Law Enforcement Essentials Loan), and business banking services (Business Accounts, Business Loans, Business Credit Card, Clover Merchant Processor, Remote Deposit Capture). Digital banking capabilities include Mobile App, Digital Wallet (Apple Pay/Google Pay), Interactive Teller Machines, Online Business Services, and TellerLine24 telephone banking. Supplementary services encompass CashBack+ rewards, insurance products through TruStage and Family Security Plan, Wealth Management, Safe Deposit Boxes, Wire Transfers, Fraud Alerts, Shared Branching, and financial literacy programs including Gen-You youth education and GreenPath Financial Wellness counseling. The credit union emphasizes community involvement through youth financial literacy initiatives and partnerships with local schools.

Differentiator

Problem solved

Functional benefit

Brands

• Gen-You: Financial literacy program for youth developed by DCFCU employees to provide financial resources and education to students across Miami-Dade, Broward, Palm Beach, and Monroe County schools.

Products and services

• Secure Checking Everyday checking account for individuals with identity protection up to $25,000, daily credit file monitoring, online banking, bill pay, mobile check deposit, Zelle, four free Presto ATM transactions per month, and free DCFCU ATM transactions. Monthly fee of $1.99.
• Secure Plus Checking Premium checking account including all Secure Checking features plus five free cashier's checks and money orders per month, $0.05 cash back per debit card purchase, credit file monitoring with credit score access and score tracker, dark web monitoring, high-risk transactions monitoring, and cell phone protection up to $300 per claim. Monthly fee of $3.99.
• Share Savings Account Primary membership savings account with $6 minimum to open. Dividends compounded and credited quarterly on $100+ balance, with tiered rates up to 0.15% APY. Includes $2 overdraft protection per instance.
• Money Management Account Premium interest-earning deposit account with $2,500 minimum balance, monthly compounded dividends, and tiered rates up to 1.05-1.06% APY at $250,000+. Accessible via TellerLine 24 and branches.
• Club Accounts (W.I.N./W.I.N., Holiday Club, Vacation Club) Automated goal-based savings accounts - W.I.N./W.I.N. allows flexible access; Holiday Club funds transfer October 1; Vacation Club funds transfer April 1. All require $6 to open.
• Share Certificates (CDs) Certificate of Deposit products with terms from 3 months to 5 years and $500 minimum deposit. Standard APYs up to 3.07%; 6-month and 12-month promotional rates of 4.00% APY effective June 1, 2026.
• Individual Retirement Accounts (IRAs) Traditional or Roth IRA options with tax-deferred earnings and potential tax deductions for retirement savings. IRA Certificates available in 12, 24, and 36-month terms.
• Gen-You Youth Accounts Savings and checking accounts for teenagers aged 14-17 to establish money habits independently. No minimum balance or maintenance fees; includes debit card and mobile app tracking.
• Personal Loans (Signature) Unsecured personal loans up to $20,000 with flexible terms up to 60 months at rates as low as 10.49% APR. For home improvements, family expenses, travel, debt consolidation, and major purchases.
• Auto Loans New and used vehicle financing through the Dade Auto Desk (DAD). Rates as low as 3.49% APR for new autos (36 months) and 3.99% APR for used autos; One-Day Car Sale events offer rates as low as 2.99% APR.
• Quick Cash Loan Fast-access loan for eligible members with direct deposit and no credit check, with $10 application fee and terms up to 12 months.
• Summer Quick Cash Loan Limited-time summer small-dollar loan offering up to $2,000 with no credit check at 17.99% APR and a $10 application fee, available only during the summer for eligible members meeting direct deposit and standing requirements.
• Visa Platinum Credit Card General-purpose Visa credit card with APRs ranging 11.40%-17.90% based on creditworthiness and tied to the Prime Rate. Cash advance fee $5 or 2% (max $100); foreign transaction fee 1.50%.
• Visa Secured Credit Card Credit-builder credit card requiring a collateral pledge of shares at 16.40% APR, designed for members building or repairing credit.
• Home Equity Line of Credit (HELOC) Second-mortgage revolving line on home equity. 12-month introductory rate as low as 3.99% APR (minimum draw $25,000), 60-month rate of 6.99% APR, 20-year term with 10-year draw period, lender-paid closing costs up to $1,500, floor 4.00% and cap 18.00%.
• Law Enforcement Essentials Loan Specialty loan for active law enforcement officers up to $3,000 at a fixed 3.99% APR for up to 24 months, with no credit check. Requires auto pay from a DCFCU account and proof of purchase for uniforms, protective vests, tactical equipment, or work boots.
• First Mortgage Loans / Home Refinancing Mortgage and refinancing products for purchasing or refinancing a primary residence, part of the mortgage/portfolio loan offerings.
• Business Accounts Business checking and savings accounts including Business Share, Simple Business Checking, Community Checking (designed for nonprofit organizations), and Business Money Management accounts.
• Business Loans Commercial term loans and lines of credit for business expansion, equipment financing, and working capital needs.
• Business Credit Card Credit card designed for business members with features to support expense management.
• CashBack+ Rewards Program Rewards platform integrated into digital banking that allows members to earn instant cashback by shopping with digital gift cards; powered by Prizeout, with merchant partnership economics to DCFCU.
• Wealth Management Services Investment and wealth management services offered through the CUNA Mutual Group affiliate and Dade County Federal Financial Consulting Services, including retirement planning and investment advisory services (not NCUA insured).
• Insurance Products (TruStage and Family Security Plan) Insurance offerings including TruStage (life, auto, home) and Family Security Plan (Whole Life, Term Life, Disability Income, Critical Illness, Accident, Hospital Sickness), delivered via licensed agents and referral arrangements.
• Clover Merchant Processor Point-of-sale and merchant payment processing service for business members, paired with inventory and analytics features from Clover.

Quantifiable outcome

• Interest savings on auto loans through competitive rates and multiple discounts (Direct Deposit, Auto Pay, LTV, DAD deal totaling up to 1.00% APR reduction)
• +3 more outcomes

Named customers10 records

Segments6 records

Ideal customer profiles5 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration11 records

Feature5 records

Partnerships

17 partnerships are on record, tiered core and minor.

• Family Security PlancoreGTM or Marketing PartnerFamily Security Plan is a trusted insurance partner of DCFCU offering whole life, term life, disability, critical illness, accident, and hospital sickness insurance to members. Relationship Development Specialists contact members by phone to review available benefits. Insurance products are educational and non-pressure, designed to help members understand coverage options.
• GreenPath Financial WellnesscoreStrategic or Co-development PartnerGreenPath Financial Wellness is a trusted partner providing free financial counseling to DCFCU members. GreenPath offers wellness education, budgeting resources, and financial counseling services referenced in DCFCU blog content about seasonal home costs and financial management.
• CUNA Mutual GroupcoreTechnology or IntegrationCUNA Mutual Group is an affiliate providing investment products and services through Dade County Federal Financial Consulting Services. Products offered include retirement planning and investment advisory services. Not NCUA insured.
• TruStage InsuranceminorGTM or Marketing PartnerTruStage Life Insurance policies available to credit union members for protecting loved ones. Also offers TruStage Auto & Home Insurance Program with competitive rates through national providers. Underwritten by CMFG Life Insurance Company and MEMBERS Life Insurance Company.
• South Dade Senior High SchoolcoreStrategic or Co-development PartnerDCFCU sponsors the Buc Boutique at South Dade Senior High School, providing dresses, business attire, accessories, and shoes at no cost to students for job interviews, college interviews, presentations, formals, and graduations. Jessica Vasquez, Marketing Manager, personally sponsored and visited the school.
• Miami-Dade County SchoolscoreStrategic or Co-development PartnerGen-You Committee partners with Miami-Dade County Schools including Miami Springs Elementary, Miami Gardens Elementary, Frances Tucker Elementary, and Miami Senior High School to provide financial literacy workshops and programs including K.A.P.O.W. (Kids and the Power Of Work).
• Broward County SchoolscoreStrategic or Co-development PartnerGen-You Committee partners with Broward County Schools to deliver financial literacy education. Teacher Appreciation Week gift bags delivered to North Fork Elementary, Hollywood Hills High School, and Dillard Elementary.
• Youth Organizations (Gen-You)coreStrategic or Co-development PartnerGen-You Committee partners with organizations including Summer Jobs Connect, Overtown Youth Center, YWCA, Urgent INC., Touching Miami with Love, Youth for Christ, and Community in Schools to raise financial literacy awareness and professional development.
• Jackson Health SystemcoreStrategic or Co-development PartnerDCFCU celebrated Nurses Week at all Jackson Health System locations across South Florida, hosting Zumba sessions, arts and crafts, and distributing appreciation items to nurses. Multiple hospital locations visited during the week-long appreciation initiative.
• Nicklaus Children's HospitalcoreStrategic or Co-development PartnerDCFCU delivered 50+ handmade cards through the Letters of Love event to terminally ill children at Nicklaus Children's Hospital. Cards carried messages of strength, bravery, and hope. Also hosted Nurses Week celebrations at this location.
• Broward HealthminorStrategic or Co-development PartnerDCFCU celebrated Nurses Week at Broward Health locations as part of the South Florida healthcare appreciation initiative spanning multiple hospital systems.
• Community Health of South Florida, Inc.minorStrategic or Co-development PartnerDCFCU celebrated Nurses Week at Community Health of South Florida, Inc. locations during the week-long healthcare appreciation initiative.
• Sam's ClubminorGTM or Marketing PartnerSam's Club donated cupcakes for Nurses Week celebrations at Jackson Health System and other hospital locations, helping DCFCU spread appreciation to healthcare workers.
• BJ's Wholesale ClubminorGTM or Marketing PartnerBJ's Wholesale Club donated cupcakes for Nurses Week celebrations, partnering with DCFCU to show appreciation for nurses across South Florida.
• Miami Community NewspapersminorGTM or Marketing PartnerDCFCU was a proud sponsor of the Miami Community Newspapers networking event at Casa Cuba in South Miami. Event brought together local leaders, partners, and community advocates including Juan Fernandez-Barquin (Clerk of Court) and Carlos J. Martinez (Public Defender).
• A&M TitlecoreImplementation/ SI/ Consulting PartnerA&M Title Insurance Company is required for HELOC closings. Also listed as an affiliate in the privacy policy (A&M Title Insurance Company). Handles title insurance and closing services for home equity loans.
• Florida Department of Financial ServicesminorStrategic or Co-development PartnerDCFCU promotes the My Money Program created by the Florida Department of Financial Services, a comprehensive financial literacy resource for individuals with developmental disabilities, their families, and caregivers.

Scale indicators7 records

Recent moves7 records

Expansion highlights6 records

Direct peers

• Tropical Financial Credit Union: Miramar, Florida-based community credit union serving the South Florida market with similar consumer and business banking products. Closest direct peer given overlapping four-county service area and comparable size and product mix.
• Space Coast Credit Union: Florida-based community credit union with comparable asset size, branch network, and full-service consumer/business banking offering. Comparable model and competitive positioning within Florida.
• Fairwinds Credit Union: Orlando-headquartered community credit union with similar full-service deposit, lending, and wealth offerings, and overlapping Florida footprint. Comparable in scale and member-owned cooperative model.
• Suncoast Credit Union: One of the largest Florida credit unions, headquartered in the Tampa Bay area. Competes for Florida consumer and business banking relationships with a similar full-service product set, though at significantly larger scale.
• Achieva Credit Union: Florida-headquartered community credit union offering deposit, lending, and business banking products comparable to DCFCU's suite. Similar member-owned cooperative model and Florida market focus.
• MIDFLORIDA Credit Union: Central Florida community credit union with comparable asset size, multi-county service area, and comprehensive consumer/business banking and lending product mix.
• First Florida Credit Union: Jacksonville-based Florida community credit union with comparable deposit, lending, and digital banking product suite. Directly comparable member-owned cooperative operating within Florida.

Broad incumbents

• VyStar Credit Union: One of the largest credit unions in Florida with statewide membership and a full-service banking, lending, and wealth offering. Competes for the same South Florida consumer relationships but at materially greater scale and brand reach.
• JPMorgan Chase (South Florida retail banking): National bank with significant South Florida retail branch and digital presence. Competes for the same consumer and small-business deposit and lending relationships as DCFCU, but at vastly greater scale and with broader product capabilities.

Regional players

• Pen Air Credit Union: Panhandle and north-central Florida community credit union with a similar full-service member-owned model. Comparable in scale and product breadth, though operating in a non-overlapping Florida geography.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks6 records

Key highlights7 records

Customer concentration

• Xx.com/dcfcu
• YouTubeyoutube.com/user/DadeCountyFCU
• Facebookfacebook.com/DadeCountyFederalCU
• LinkedInlinkedin.com/company/dcfcu
• Instagraminstagram.com/dadecountyfcu
• TikToktiktok.com/@dadecountyfcu

Compliance7 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles3 records

Subsidiaries2 records

Funding overview

Funding rounds1 record

Investors1 record

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Dade County Federal Credit Union