What ECI Software Solutions does

ECI Software Solutions is a privately held, PE-backed provider of cloud-based ERP and business management software serving small and mid-sized enterprises across six vertical markets: manufacturing (discrete, batch/process, job shops), residential construction, distribution, building supply, office technology, and field service. The company operates a portfolio of 30+ registered product brands including JobBOSS², M1, Deacom, MarkSystems, Spruce, e-automate, Davisware, EvolutionX, and Ridder iQ, supported by add-on modules (Cognytics, KnowledgeSync, MES, APS, Amper, NET1 Payments, AvidWarranty). ECI has built its portfolio largely through acquisition, completing 20+ transactions since 1999, most recently adding Drypowder (fintech/AR/payments, March 2026), Amper Technologies (MES/shop floor AI, December 2025), and Davisware (field service, April 2025).

The company generates revenue primarily through SaaS subscriptions for its ERP and business management software, supplemented by transaction fees from embedded payments processing ($7B+ annual volume through NET1 and Drypowder Vault). ECI sells primarily through direct industry-expert field sales teams and inside sales, with additional channels through technology integration partnerships (SalesChain, Azuga, Moneris, In Time Tec, Qlik) and a European partner ecosystem. The company serves over 25,000 customers across 90+ countries, with operations spanning North America, Europe (UK, Netherlands, Belgium, Germany, Norway, Sweden), Asia-Pacific (Australia, India), and Latin America (Mexico).

ECI is currently investing in AI capabilities embedded directly into its ERP workflows, including AI-powered diagnostics for field service technicians, AI invoicing and bill of materials builders for manufacturers, AI-driven content creation and fraud detection for eCommerce, and predictive shop floor analytics via the Amper FactoryOS platform. The company employs 1,001-5,000 staff and is backed by private equity sponsors Apax Partners and GIC, with prior backing from Leonard Green. Leadership was substantially refreshed in early 2026 with new CTO, CIO, CLO, and Industry President appointments to support AI development, platform modernization, and vertical expansion.

Name

ECI Software Solutions

Legal name

ECI Software Solutions, Inc.

Website

https://ecisolutions.com

Company type

Private

Founded year

1999

Operating status

Operating

Headcount range

1,001–5,000 employees

Short description

ECI Software Solutions provides AI-powered cloud-based ERP and business management software to over 25,000 small and mid-sized customers across manufacturing, residential construction, distribution, building supply, office technology, and field service industries, supported by embedded payments processing.

Ownership category

akta.pro rank

Product category

Vertical Industry Cloud ERP Software

NAICS

Computer Systems Design and Related Services (54151), Computer Systems Design Services (541512), Custom Computer Programming Services (541511)

SIC

Services-Prepackaged Software (7372), Services-Computer Programming, Data Processing, Etc. (7370), Services-Computer Integrated Systems Design (7373)

akta.pro primary industry

Core ERP Suites (Financials, Procurement, Projects) (HDAEAEAA)

akta.pro secondary industries

Manufacturing ERP (Discrete, Process, Batch) (HDAEAEAB), Professional Services Automation (PSA) & Services ERP (HDAEAEAF), ERP Managed Services & AMS (Application Management) (BPAEAGAB), Enterprise Content Management (ECM) Suites (HDAEAGAB)

Keywords

• Cloud ERP software
• Industry-specific ERP
• Manufacturing software
• B2B eCommerce platform
• Field service management

Headquarters

HQ city

West Lake Hills

HQ country

United States

HQ region

North America

Offices13 records

Markets served

GTM type

B2B

Offering type

Software

Cost components

Personnel, Technology or R&D, Marketing or Sales, Operations, Infrastructure

Revenue model

1. Software Subscriptions: SaaS-based ERP and business management software sold through annual subscriptions with industry-specific solutions for manufacturing, residential construction, distribution, building supply, office technology, and field service industries
2. Payment Processing: ECI processes payments through its NET1/Drypowder platforms, handling over $7 billion annually in payments for customers

Pricing tiers

Go-to-market motion1 record

Distribution channels5 records

Marketing channels7 records

Core offering

ECI Software Solutions provides AI-powered cloud-based ERP and business management software for small and mid-sized companies across six verticals: manufacturing, residential construction, distribution, building supply, office technology, and field service. The company sells purpose-built platforms (JobBOSS², M1, Deacom, MarkSystems, Spruce, e-automate, EvolutionX, Davisware) along with embedded payments and AI-driven workflow automation, serving more than 25,000 customers in over 90 countries.

Product overview

ECI Software Solutions is a provider of AI-powered cloud-based business management software with a platform-plus-modules architecture serving multiple industries. The portfolio includes purpose-built ERP solutions (JobBOSS², M1, Deacom, MarkSystems, Spruce, e-automate, Khameleon, DDMSPLUS, Red Falcon, Ridder iQ, Bemet, Proteus, Admicom, Trimergo, Inventive, Kraan) alongside specialized add-on modules for specific functions (Cognytics, KnowledgeSync, MES, APS, Amper, AvidWarranty, HomeKeep, Lasso CRM, AvidCX, LotVue, Insearch, JumpTrack, ScanIT, Printanista, MobileTech, PO Processor, NET1 Payments, GlobalEdge, Vision, Gatewise). The company serves manufacturing (discrete, batch/process, job shops), residential construction (production builders, trade contractors, semi-custom), distribution (building supply, office technology, B2B ecommerce), field service (HVAC/R, food equipment), and infrastructure/GWW sectors across North America, Europe, and Asia-Pacific. Recent acquisitions include Drypowder (AR/digital payments), Amper Technologies (MES), Davisware (field service), and Avid Ratings (customer experience). ECI processes over $7 billion annually in payments through its embedded payments division.

Differentiator

Problem solved

Functional benefit

Brands

• JobBOSS²: Job and machine shop management software for improved shop floor control and business insights
• M1
• Deacom
• Macola
• Davisware
• MarkSystems
• Spruce
• RockSolid MAX
• e-automate
• Printanista
• EvolutionX
• Bolt
• Lasso CRM
• AvidCX
• AvidWarranty
• Amper
• NET1/Payments
• Drypowder (Vault, Homebase)

Products and services

• JobBOSS² Job and machine shop management software providing shop floor control, job costing, and business insights for small and mid-sized manufacturers and machine shops.
• M1 Cloud ERP software for discrete manufacturers delivering end-to-end functionality from quoting through fulfillment across the full business.
• Deacom All-in-one ERP solution for batch and process manufacturers that streamlines operations across production, inventory, and finance with embedded AI capabilities.
• ProfitKey ERP software for small to mid-sized custom manufacturers with job costing, scheduling, and production management capabilities (acquired brand).
• Macola ERP software for small to medium-sized manufacturers and distributors, offered and maintained for existing ECI customers.
• MarkSystems ERP system that unifies production and operations for production and semi-custom home builders across sales, scheduling, and construction management.
• Bolt Project and scheduling platform that streamlines workflows for trade contractors in residential construction.
• Spruce ERP software for lumber and building materials supply dealers covering inventory, purchasing, and POS workflows.
• RockSolid MAX Point of Sale and operating software for hardware stores, home centers, and lumberyards, including Canadian payments via Moneris.
• EvolutionX B2B eCommerce platform for distributors, manufacturers, and wholesalers, integrated with an AI Agent for real-time insights, content creation, and fraud detection.
• Red Falcon Integrated business management and ecommerce software for startup and small business supply dealers.
• DDMSPLUS Business management ERP and ecommerce software for office technology dealers to manage sales, service, and operations.
• Khameleon Cloud-based ERP software built specifically to manage the needs of project-based dealerships with quoting, service, and parts workflows.
• e-automate All-in-one management solution for office technology businesses and managed print service providers combining ERP, service, and device management.
• Davisware Business management software built for trades such as HVAC/R and food equipment that connects the office, field, and warehouse across service organizations.
• Ridder iQ Integrated ERP platform serving European manufacturing businesses with business management and production capabilities.
• Bemet All-in-one ERP software for European manufacturing companies, offered in Germany and other markets.
• Proteus ERP software for interior construction and finishing companies, offered in the Belgian market.
• Inventive Field service ERP software for installation companies in the Netherlands covering planning through invoicing workflows.
• Admicom All-in-one software suite for construction companies in the Netherlands and Belgium, suitable for organizations from 1 to 1,000 employees.
• Trimergo ERP software for project-driven companies in the Netherlands, providing project accounting and operational workflows.
• Kraan Comprehensive financial ERP software for medium-sized companies covering accounting and financial operations.
• NET1 Commerce Suite Unified AR/AP automation platform that streamlines accounts receivable and accounts payable processes for faster and more predictable cash flow across ECI's ERP platforms.
• Amper FactoryOS Manufacturing execution system platform providing real-time AI-powered shop floor visibility, predictive insights, and MES capabilities integrated with ECI's ERP systems.
• Drypowder Vault Digital payment platform from Drypowder for accounts receivable and invoice-to-cash workflows in the building materials and construction industries.
• Drypowder Homebase Accounts receivable operations hub from Drypowder that automates billing and AR workflows for the building materials and construction industries.
• Avid Ratings Customer experience solutions provider for the homebuilding industry combining analytics with AI-powered platforms to improve satisfaction and operational efficiency.

Quantifiable outcome

• 300% improvement in labor hours and 1,000% faster turnaround from quote to order for M1 ERP customer
• +3 more outcomes

Named customers15 records

Segments6 records

Ideal customer profiles5 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration7 records

AI capability14 records

Feature12 records

Partnerships

Four partnerships are on record, tiered preferred, core, strategic and regional.

• SalesChainpreferredTechnology or IntegrationPreferred e-automate quoting and CRM integration partner for office technology dealers. Combines SalesChain's quoting, leasing and CRM platform with ECI's e-automate system to streamline quote-to-order workflows and eliminate manual data entry
• AzugacoreTechnology or IntegrationFleet telematics provider powering ECI's fleet tracking integration for Davisware GlobalEdge and Vision field service products. Embeds live GPS data, automated geofencing, and time-stamped vehicle location into dispatch workflows. Optional SafetyCam+ add-on provides event-based video and driver coaching
• In Time TecstrategicStrategic or Co-development PartnerStrategic alliance to drive automation, quality, and speed in managed print services assessments and fleet design. Combines In Time Tec's Cartos Suite cloud-native assessment toolset with ECI's Printanista remote device data collection platform for sales proposal automation and faster end-to-end assessment workflows
• MonerisregionalTechnology or IntegrationCanadian payment processor integrated with RockSolid MAX point-of-sale platform for building supplies, enabling secure Canadian transactions for independent hardware stores and lumberyards

Scale indicators7 records

Recent moves6 records

Expansion highlights6 records

Direct peers

• Infor: Infor delivers industry-specific cloud ERP software suites (Infor CloudSuite) tailored to manufacturing, distribution, healthcare, and other verticals. Closely comparable to ECI's vertical ERP strategy, particularly in manufacturing and distribution where Infor's Coleman AI and CloudSuite Industrial compete directly with ECI's M1, JobBOSS², and Deacom.
• Epicor Software: Epicor provides industry-specific ERP and business management software for manufacturing, distribution, and retail, with a strong focus on SMB and mid-market customers. Closely comparable to ECI's vertical ERP portfolio across manufacturing, distribution, and field service with similar go-to-market motions and customer profiles.
• Sage Group: Sage provides accounting, payroll, and ERP software primarily to small and mid-sized businesses globally. Comparable to ECI's SMB ERP focus across multiple verticals including manufacturing, construction, and distribution, with overlapping customer segments and subscription pricing models.
• IFS: IFS provides industry-specific cloud ERP, EAM, and FSM software for asset-intensive industries including manufacturing, construction, and field service. Comparable to ECI's industrial vertical focus, with overlapping field service management and ERP capabilities.
• Oracle NetSuite: Oracle NetSuite is the leading cloud ERP platform for small and mid-market companies, offering financials, CRM, eCommerce, and industry-specific functionality. Comparable to ECI's core ERP suites with overlapping SMB/mid-market customer base and similar subscription pricing model.
• Syspro: Syspro is a global ERP provider focused exclusively on manufacturing and distribution verticals for SMBs. Closely comparable to ECI's manufacturing ERP portfolio (M1, JobBOSS², Deacom, ProfitKey) with similar industry-specific depth and direct sales-led GTM.
• Microsoft Dynamics 365 Business Central: Microsoft's SMB-focused cloud ERP offering, deeply integrated with Microsoft 365 and Azure, with native AI capabilities via Copilot. Comparable to ECI's core ERP offerings for SMB manufacturing, distribution, and field service, with the strategic advantage of Microsoft's enterprise ecosystem and bundled AI.

Emerging players

• Odoo: Odoo is an open-source, modular suite of business applications including ERP, CRM, eCommerce, manufacturing, and field service. Comparable to ECI's broad vertical ERP portfolio at the SMB price point, with growing enterprise traction and an open-source model that puts pricing pressure on traditional ERP vendors.
• Acumatica: Acumatica provides cloud ERP for small and mid-sized businesses across distribution, manufacturing, construction, and service industries. Comparable to ECI's SMB ERP offering with modern cloud-native architecture and consumption-based pricing; increasingly competing for the same mid-market manufacturing and distribution customers.

Broad incumbents

• SAP Business One: SAP's ERP offering for small and mid-sized subsidiaries of larger enterprises. Comparable to ECI's mid-market ERP positioning for manufacturing and distribution, with broader brand recognition and deeper parent-company integration play but typically more complex and expensive than ECI's vertical-native solutions.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

• LinkedInlinkedin.com/company/557215
• Xx.com/ECiSolutions
• Facebookfacebook.com/ECISoftwareSolutions

Revenue estimate

Valuation estimate

Number of profiles

Profiles14 records

Subsidiaries11 records

Funding overview

Funding rounds4 records

Investors4 records

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A34 records

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about ECI Software Solutions