DIAL4242
Dial4242 is an Indian ambulance aggregation platform founded in 2016 that connects users to a pan-India network of 12,000+ ambulances across 750+ cities via a real-time booking app, primarily serving enterprise gig-economy partners like Amazon, Zomato, and Swiggy.
- Company typePrivate
- Founded2016
- HeadquartersMumbai, India
- Headcount51–100
- GTM typeB2B
- OfferingSoftware
What DIAL4242 does
Dial4242 is an Indian ambulance aggregation platform founded in 2016 by Jeetendra Lalwani, Nilesh Mahambre, and Atin Verma, operating across 750+ cities with a network of 12,000+ ambulances supplied by local operator partners. The platform provides real-time ambulance booking through a mobile app, intelligent dispatch and routing, and an AI-powered real-time patient vitals transmission feature that relays clinical data to receiving hospitals during transit. The company reports under-12-minute average response times, which it positions against competitors Red.Health and Medulance.
Dial4242 operates an asset-light aggregator model, relying on partnerships with local ambulance operators rather than owning vehicles, which enables pan-India coverage without proportional fleet capex. The business model is enterprise subscription-based, with gig-economy platforms paying to embed emergency ambulance services for their delivery workforce. The company shifted from an earlier direct-to-consumer model to this B2B orientation, securing sequential partnerships with Zomato and Swiggy (September 2023) and Amazon India (October 2024); Amazon India explicitly bears all usage and subscription costs for delivery associates across its DSP, I Have Space, and Flex programs.
The company has raised approximately USD 1.17M to date across a September 2023 seed round led by Starfish Ventures and a July 2025 Rs 9 crore Pre-Series A led by IAN Group with BioAngels and IIM Bangalore's NSRCEL. Headcount is reported at 51-100 employees with offices referenced in Mumbai and a founding base in Hyderabad. Disclosed funding is earmarked for AI feature scaling, technology upgrades, and expanding medical centers, though revenue figures and customer concentration beyond three named gig-platform partners have not been disclosed.
DIAL4242 firmographics
Firmographics- Name
- DIAL4242
- Legal name
- Dial4242
- Website
- https://dial4242.com
- Company type
- Private
- Founded year
- 2016
- Operating status
- Operating
- Headcount range
- 51–100 employees
- Short description
- Dial4242 is an Indian ambulance aggregation platform founded in 2016 that connects users to a pan-India network of 12,000+ ambulances across 750+ cities via a real-time booking app, primarily serving enterprise gig-economy partners like Amazon, Zomato, and Swiggy.
- Ownership category
- akta.pro rank
DIAL4242 industry classification
Industry- Product category
- Ambulance Aggregation Platform
- NAICS
- Ambulance Services (62191), Telephone Call Centers (56142)
- SIC
- Transportation Services (4700)
- akta.pro primary industry
- Healthcare On‑Demand Platforms (Telehealth, Home Care, Nursing) (BPAMAHAH)
- akta.pro secondary industry
- Emergency Dispatch, Call Center Monitoring & Response Services (HSAHAHAG)
Keywords
Where DIAL4242 is headquartered
LocationHeadquarters
- HQ city
- Mumbai
- HQ country
- India
- HQ region
- Asia
Offices2 records
Markets served
DIAL4242 business model
Business model- GTM type
- B2B
- Offering type
- Software
- Cost components
- Technology or R&D, Operations, Personnel, Marketing or Sales, Infrastructure
Revenue model
- B2B Enterprise Contracts: Revenue generated through enterprise contracts with gig platforms (Zomato, Swiggy, Amazon) where the platforms bear usage and subscription costs for their delivery partners
- Enterprise Healthcare Partnerships: Free emergency medical response services provided to delivery associates, with Amazon India bearing all usage and subscription costs
Go-to-market motion1 record
Distribution channels2 records
Marketing channels1 record
DIAL4242 product offering
Product offeringCore offering
Dial4242 operates an ambulance aggregation platform that connects users to a pan-India network of over 12,000 ambulances across 750+ cities via a real-time mobile app booking system. The company has shifted to a B2B model, partnering with gig economy platforms such as Zomato, Swiggy, and Amazon India to provide emergency ambulance services to their delivery partners, achieving under-12-minute response times. It also offers AI-powered features including real-time patient vitals transmission during transit.
Product overview
Dial4242 operates as a unified ambulance aggregation platform consisting of a core booking technology that connects users to a pan-India network of over 12,000 ambulances across 750+ cities. The platform operates primarily through B2B partnerships with gig economy platforms (Zomato, Swiggy, Amazon) to serve delivery partners, while also offering direct consumer booking. The service differentiates through rapid emergency response (under-12-minute response times) and AI-powered features including real-time patient vitals transmission and intelligent ambulance routing.
Differentiator
Problem solved
Functional benefit
Products and services
- Dial4242 Ambulance Aggregation Platform
- Amazon India Embedded Ambulance Service
- Zomato and Swiggy Delivery Partner Emergency Service
Quantifiable outcome
- Achieves under-12-minute emergency response times
- +2 more outcomes
Companies that use DIAL4242
Customer profileNamed customers3 records
Segments2 records
Ideal customer profiles2 records
DIAL4242 technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Integration3 records
AI capability3 records
Feature2 records
DIAL4242 partnerships and signals
Strategic signalPartnerships
Three partnerships are on record, tiered core.
- Amazon IndiacoreAmazon India launched dedicated ambulance services in partnership with Dial4242, offering free emergency medical response via single-click mobile app to delivery associates across DSP, I Have Space, and Flex programs. Amazon India bears all usage and subscription costs.
- ZomatocoreDial4242 partnered with Zomato to provide emergency ambulance services to delivery partners, enabling response within 15 minutes across India.
- SwiggycoreDial4242 partnered with Swiggy to provide emergency ambulance services to delivery partners, enabling response within 15 minutes across India.
Scale indicators5 records
Recent moves6 records
Expansion highlights4 records
DIAL4242 competitors and assessment
Company assessmentDirect peers
- Medulance: Medulance is an Indian ambulance aggregator/bookings platform operating a similar pan-India model and is explicitly named alongside Dial4242 as a direct competitor. Both chase sub-12-minute response times and sell enterprise access to gig-economy and corporate workforces.
- Red.Health: Red.Health is another India-based emergency medical response and ambulance aggregation platform named in the data as a direct competitor to Dial4242. Both pursue sub-12-minute response SLAs and compete for enterprise and platform partnerships.
- StanPlus: StanPlus is an Indian medical transportation and ambulance tech platform offering real-time booking and enterprise solutions including hospital partnerships. It is comparable to Dial4242 as a tech-enabled ambulance aggregator focused on response time and B2B demand.
Broad incumbents
- Ziqitza HealthCare Limited: Ziqitza is one of India's largest ambulance service operators and broader emergency medical service provider with state and corporate contracts. It competes with Dial4242 by offering both owned-fleet ambulance operations and B2B contracts, but at much larger historical scale and broader service mix.
- GVK EMRI (108 Ambulance): GVK EMRI operates the 108 emergency ambulance service across multiple Indian states under public-private partnerships, operating the largest legacy ambulance network in India. It is a broad incumbent that sets baseline response-time expectations and competes for state EMS contracts.
Emerging players
- AmbiPalm: AmbiPalm is an Indian on-demand ambulance booking app aggregating private ambulance operators, comparable in product surface (mobile booking, fleet aggregation) and target market (urban Indian consumers and businesses) to Dial4242.
- MUrgency: MUrgency is an India-origin on-demand medical response and healthcare app that aggregates ambulances, doctors and nurses for emergency response. It overlaps with Dial4242 in mobile ambulance dispatch and emergency response use cases.
- HelpNow (by Medulla Communications): HelpNow is an Indian on-demand healthcare and emergency response platform offering ambulance and doctor booking. It is comparable to Dial4242 in aggregating emergency medical services through a mobile-first interface for both consumers and enterprises.
- Cloudphysician: Cloudphysician offers AI-enabled ICU and emergency telehealth solutions used by hospitals, comparable to Dial4242's direction of AI-powered vitals transmission to receiving facilities during transit. Both operate at the intersection of emergency care and AI clinical decision support in India.
Regional players
- LinkedCare (HealthTech EMS platforms category): LinkedCare and similar India-emerging ambulance-tech players focus on specific regional or hospital-anchored emergency response, comparable to Dial4242's B2B model serving hospitals and enterprise clients with software-enabled dispatch.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat4 records
Key risks7 records
Key highlights7 records
Customer concentration
DIAL4242 social profiles
Digital presenceDIAL4242 financial estimates
Financial estimateRevenue estimate
Valuation estimate
DIAL4242 leadership team
Management profileNumber of profiles
Profiles3 records
DIAL4242 funding detail
Funding detailFunding overview
Funding rounds3 records
Investors6 records
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
DIAL4242 M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about DIAL4242
What does DIAL4242 do?
Dial4242 operates an ambulance aggregation platform that connects users to a pan-India network of over 12,000 ambulances across 750+ cities via a real-time mobile app booking system. The company has shifted to a B2B model, partnering with gig economy platforms such as Zomato, Swiggy, and Amazon India to provide emergency ambulance services to their delivery partners, achieving under-12-minute response times. It also offers AI-powered features including real-time patient vitals transmission during transit.
Is DIAL4242 a public or private company?
DIAL4242 is a private company. It is classified as venture growth investor backed and is currently operating.
When was DIAL4242 founded?
DIAL4242 was founded in 2016. It employs 51 to 100 people.
Where is DIAL4242 based?
DIAL4242 is headquartered in Mumbai, India, in the Asia region.
How does DIAL4242 make money?
Two revenue lines are on record. B2B Enterprise Contracts are the primary driver. The others are enterprise Healthcare Partnerships.
Who are DIAL4242's main competitors?
Direct peers on record are Medulance, Red.Health and StanPlus. Broad incumbents are Ziqitza HealthCare Limited and GVK EMRI (108 Ambulance). Emerging players are AmbiPalm, MUrgency, HelpNow (by Medulla Communications) and Cloudphysician. LinkedCare (HealthTech EMS platforms category) is listed as a regional player.
Does DIAL4242 have an API?
No public API is recorded for DIAL4242.
What industry is DIAL4242 in?
DIAL4242's product category is Ambulance Aggregation Platform. Its primary akta.pro industry code is BPAMAHAH, Healthcare On‑Demand Platforms (Telehealth, Home Care, Nursing), with a secondary code of HSAHAHAG, Emergency Dispatch, Call Center Monitoring & Response Services. Its NAICS code is 62191 and its SIC code is 4700.