Borzo
Borzo operates a crowdsourced same-day and express intracity delivery marketplace across 10 countries, primarily serving SMBs and individuals in India with AI-optimized routing, multi-vehicle courier options, and enterprise API integration.
- Company typePrivate
- Founded2012
- HeadquartersMumbai, India
- Headcount251–500
- GTM typeB2B and B2C
- OfferingServices
What Borzo does
Borzo (formerly Dostavista, founded 2012 in Moscow) operates a same-day and express intracity delivery marketplace connecting businesses and individuals with a crowdsourced network of independent couriers across 10 countries and 100+ cities, with sub-brands including MrSpeedy (Indonesia) and Banabikurye (Turkey). The platform offers instant (1-3 hour), same-day, scheduled, express, and end-of-day delivery tiers, and handles documents, packages, food, groceries, medicine, beauty products, and e-commerce shipments up to 1.5 tons via motorcycle, car, van, pickup, and truck vehicles. India is the dominant market, accounting for approximately 90% of active customers, 65% of global GMV, and 75% of total deliveries, with 23 cities served by 40,000+ monthly active riders and an India regional headquarters in Mumbai (80% of India orders concentrated there).
The technology stack combines a consumer-facing website and mobile applications (iOS, Android, Huawei AppGallery) with API integration for e-commerce platforms and AI-powered logistics algorithms for route optimization, courier-to-order matching, fraud detection, and live order tracking. Revenue is generated primarily through per-transaction delivery fees (distance, package size, and urgency based), with supplementary enterprise and API integration revenue streams. Pricing is pay-as-you-go with optional business accounts offering balance top-up, invoicing, dedicated monitoring teams, and flexible tariffs, plus cash-on-delivery collection and insurance guarantees. India has been profitable for two years with double-digit operating margins on approximately Rs 500 million in quarterly GMV, and the company is shifting its go-to-market from a primarily individual/SMB base toward a 50-25-25 mix across individuals-SMBs, mid-market, and enterprise customers.
The company is venture-backed, having raised approximately $59 million cumulatively through Series A-C rounds with a $35 million Series C in August 2021 led by Mubadala, VNV Global, and Flashpoint. The Indian operations are run through wholly-owned subsidiary WEFAST India Pvt Ltd, and the company acquired NOW Bike Taxi in December 2021 to bolster two-wheeler density in India. Borzo is led by founders Mike Alexandrovski, Aleks Shamis, and Dmitry Zubkov, with a new India Country Head, Darryl Dias, appointed in April 2026 to drive expansion into Bengaluru and Delhi-NCR.
Borzo firmographics
Firmographics- Name
- Borzo
- Legal name
- WEFAST India Pvt Ltd
- Website
- https://borzodelivery.com
- Company type
- Private
- Founded year
- 2012
- Operating status
- Operating
- Headcount range
- 251–500 employees
- Short description
- Borzo operates a crowdsourced same-day and express intracity delivery marketplace across 10 countries, primarily serving SMBs and individuals in India with AI-optimized routing, multi-vehicle courier options, and enterprise API integration.
- Ownership category
- akta.pro rank
Borzo industry classification
Industry- Product category
- Same-day delivery services
- NAICS
- Couriers and Express Delivery Services (4921), Local Messengers and Local Delivery (492210), Couriers and Express Delivery Services (492110)
- SIC
- Trucking & Courier Services (No Air) (4210)
- akta.pro primary industry
- Crowdsourced Retail Errand/Shopping & Delivery (TLAAAGAE)
- akta.pro secondary industries
- Crowdsourced Grocery & Convenience Delivery (TLAAAGAD), Grocery & Convenience Delivery Platforms (BPAMAHAC)
Keywords
Where Borzo is headquartered
LocationHeadquarters
- HQ city
- Mumbai
- HQ country
- India
- HQ region
- Asia
Offices3 records
Markets served
Borzo business model
Business model- GTM type
- B2B and B2C
- Offering type
- Services
- Cost components
- Operations, Technology or R&D, Marketing or Sales, Personnel, Infrastructure
Revenue model
- Delivery Transaction Fees: Borzo charges delivery fees based on distance, package size, and urgency. Customers pay per delivery transaction through the platform. The company acts as an intermediary connecting clients with independent delivery partners (GTA Operators) and takes a commission on each transaction.
- API Integration Services: E-commerce businesses can integrate Borzo's API into their websites or applications for streamlined delivery booking, creating a B2B revenue stream.
- Premium Business Services: Corporate clients can access balance top-up systems, invoice billing, dedicated monitoring teams, and flexible pricing through business accounts.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Unit Pricing | Pay-as-you-go | Same-day delivery starting at ₹45 |
| Unit Pricing | Pay-as-you-go | End-of-day delivery from ₹27 |
| Unit Pricing | Pay-as-you-go | Indonesia pricing starting at IDR 8,800/km |
| Unit Pricing | Pay-as-you-go | Motorcycle catering delivery from Rp 8,000 |
Go-to-market motion2 records
Distribution channels5 records
Marketing channels5 records
Borzo product offering
Product offeringCore offering
Borzo operates a global crowdsourced same-day intracity delivery marketplace that connects businesses and individuals with a network of independent couriers (GTA Operators) for packages, documents, food, medicine, and e-commerce shipments. The platform offers instant (1-3 hour), same-day (6 hour), scheduled, express, and end-of-day delivery options across multiple vehicle types (motorcycle, car, van, truck) in 10 countries.
Product overview
Borzo is a same-day and express intracity delivery platform that operates as a flexible logistics marketplace connecting businesses and individuals with a network of crowdsourced couriers. The platform offers a unified service portfolio including instant delivery (1-3 hours), same-day delivery (6 hours), scheduled delivery, express delivery, and end-of-day delivery options. For businesses, Borzo provides dedicated account services with invoice systems, flexible tariffs, and API integration capabilities. The platform supports multiple delivery vehicle types (motorcycle, car, van, pickup, truck) and handles diverse cargo including documents, food/groceries, medicine, beauty products, and e-commerce packages. Key value-added services include cash-on-delivery collection, live tracking, and money-back guarantees. Borzo operates across 10 countries including India, Indonesia, and Turkey, processing approximately 4 million packages monthly.
Differentiator
Problem solved
Functional benefit
Brands
- Banabikurye: Turkey-specific same-day delivery brand operating under Borzo in the Turkish market.
Quantifiable outcome
- Average delivery time under 90 minutes
- +3 more outcomes
Companies that use Borzo
Customer profileNamed customers5 records
Segments5 records
Ideal customer profiles3 records
Borzo technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- Yes
- API docs
- API detail
Core technology
AI maturity
App detail
AI capability3 records
Feature5 records
Borzo partnerships and signals
Strategic signalScale indicators13 records
Recent moves7 records
Expansion highlights6 records
Borzo competitors and assessment
Company assessmentBroad incumbents
- Swiggy: India food and quick-commerce delivery leader that has expanded into intraday/Instamart deliveries. Broad incumbent overlapping with Borzo's food, grocery and document delivery use cases in India, with greater scale and capital.
- Gojek: Indonesia-headquartered super-app with on-demand courier (GoSend) and logistics services. Broad incumbent overlapping with Borzo's Indonesia operations (MrSpeedy/Banabikurye) in crowdsourced same-day delivery across SEA.
- Grab: Southeast Asia super-app with GrabExpress courier/delivery service operating in multiple SEA markets. Broad incumbent offering overlapping on-demand delivery services; comparable on crowdsourced model and emerging-market SEA focus but with much broader platform scope.
- Delivery Hero: Global on-demand food and quick-commerce delivery major (parent of Glovo, Foodpanda, etc.). Broad incumbent in the broader on-demand delivery category with overlapping crowdsourced delivery dynamics in Borzo's emerging markets.
Direct peers
- Porter: India intracity on-demand logistics marketplace connecting businesses with drivers for goods movement (mini-truck, two-wheeler, etc.). Direct peer given same crowdsourced model, same Indian geography, and overlap with Borzo's intracity B2B/SMB focus.
- Dunzo: India-based crowdsourced on-demand intracity delivery platform serving consumers and SMBs in multiple cities. Most direct peer to Borzo in the same product category, geography, and target customer (Indian individuals and SMEs needing same-day delivery).
- Shadowfax: India crowdsourced last-mile delivery network serving e-commerce, food, and grocery clients. Direct peer given shared crowdsourced delivery model, focus on emerging-market intra-city logistics, and SMB/enterprise customer overlap.
- Lalamove: Asia-focused on-demand intracity delivery marketplace connecting businesses and consumers with drivers of motorcycles, cars, and vans. Direct peer to Borzo in product (multi-vehicle on-demand courier), crowdsourced model, and emerging-market focus (India, Indonesia, SEA).
Regional players
- Rappi: Latin American super-app delivery platform active in Mexico (where Borzo also operates). Regional peer comparable on crowdsourced multi-vertical delivery model and emerging-market positioning, but geographically concentrated in LATAM rather than India/SEA.
Emerging players
- Rapido: India bike-taxi and intra-city parcel/courier platform using two-wheeler riders. Emerging player overlapping with Borzo's motorcycle delivery use cases and crowdsourced gig model, primarily in India.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat3 records
Key risks6 records
Key highlights7 records
Customer concentration
Borzo social profiles
Digital presenceBorzo financial estimates
Financial estimateRevenue estimate
Valuation estimate
Borzo leadership team
Management profileNumber of profiles
Profiles2 records
Borzo subsidiaries and ownership
Company hierarchySubsidiaries2 records
Borzo funding detail
Funding detailFunding overview
Funding rounds9 records
Investors6 records
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Borzo M&A and investment
M&A and investmentM&A1 record
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Borzo
What does Borzo do?
Borzo operates a global crowdsourced same-day intracity delivery marketplace that connects businesses and individuals with a network of independent couriers (GTA Operators) for packages, documents, food, medicine, and e-commerce shipments. The platform offers instant (1-3 hour), same-day (6 hour), scheduled, express, and end-of-day delivery options across multiple vehicle types (motorcycle, car, van, truck) in 10 countries.
Is Borzo a public or private company?
Borzo is a private company. It is classified as venture growth investor backed and is currently operating.
When was Borzo founded?
Borzo was founded in 2012. It employs 251 to 500 people.
Where is Borzo based?
Borzo is headquartered in Mumbai, India, in the Asia region.
How does Borzo make money?
Three revenue lines are on record. Delivery Transaction Fees are the primary driver. The others are API Integration Services and premium Business Services.
Who are Borzo's main competitors?
Broad incumbents on record are Swiggy, Gojek, Grab and Delivery Hero. Direct peers are Porter, Dunzo, Shadowfax and Lalamove. Rappi is listed as a regional player. Rapido is listed as an emerging player.
Does Borzo have an API?
Yes. Borzo offers API integration that allows businesses to integrate the delivery order form directly into their websites for faster and easier checkout. The API enables programmatic placement of delivery orders. Documentation available at /in/api-integration. Developer documentation is at borzodelivery.com/in/api-integration.
What industry is Borzo in?
Borzo's product category is Same-day delivery services. Its primary akta.pro industry code is TLAAAGAE, Crowdsourced Retail Errand/Shopping & Delivery, with a secondary code of TLAAAGAD, Crowdsourced Grocery & Convenience Delivery. Its NAICS code is 4921 and its SIC code is 4210.