PetCloud.com
PetCloud.com is an Australian two-sided marketplace, founded in 2015, that connects travelling pet owners with pet sitters, dog walkers, house sitters, and pet taxi drivers via web and mobile apps.
- Company typePrivate
- Founded2015
- HeadquartersEast Brisbane, Australia
- Headcount1–10
- GTM typeB2C
- OfferingDigital Commerce or Content
What PetCloud.com does
PetCloud.com is an Australian two-sided marketplace, founded in 2015 and headquartered in East Brisbane, that connects travelling pet owners with a range of pet care service providers including pet sitters, dog walkers, house sitters, and pet taxi drivers. The company operates via mobile applications alongside its website (petcloud.com), functioning as a platform that aggregates fragmented supply of pet care services and matches it geographically with demand from pet owners. Its core product is the marketplace itself, with the technology stack centered on mobile apps and a web platform that facilitates listing, discovery, booking, and likely payment between the two sides. No proprietary technical features, AI capabilities, or integrations are disclosed in the available data.
PetCloud.com generates revenue through marketplace take rates on bookings transacted between pet owners and service providers, a standard model for two-sided gig marketplaces. Pricing details are not publicly disclosed in the input data, and there is no evidence of enterprise contracts, subscription tiers, or other monetization layers beyond transaction-based fees. The customer base is inherently distributed: long-tail individual pet owners on the demand side and individual pet care providers on the supply side, with no named anchor customers or B2B partnerships disclosed. The company has raised approximately $2.3M in disclosed funding across five rounds between 2016 and 2021, with Scale Investors named as a participant in the December 2020 round. The team is small (1-10 employees), led by CEO Deb Webber, Chairman Roger Sayers, CTO Nitin Kapoor, and Director Darren Maier.
PetCloud.com firmographics
Firmographics- Name
- PetCloud.com
- Website
- https://petcloud.com
- Company type
- Private
- Founded year
- 2015
- Operating status
- Operating
- Headcount range
- 1–10 employees
- Short description
- PetCloud.com is an Australian two-sided marketplace, founded in 2015, that connects travelling pet owners with pet sitters, dog walkers, house sitters, and pet taxi drivers via web and mobile apps.
- Ownership category
- akta.pro rank
PetCloud.com industry classification
Industry- Product category
- Pet Care Marketplace
- NAICS
- Pet Care (except Veterinary) Services (812910)
- SIC
- Transportation Services (4700)
- akta.pro primary industry
- Pet Care & Pet Services Platforms (Sitting, Walking, Grooming) (BPAMAHAI)
- akta.pro secondary industries
- Holiday & Extended-Trip In-Home Pet Sitting (HSANAEAJ), Special Needs & Senior In-Home Pet Sitting (HSANAEAH), Local Pet Taxi (On-Demand Rides) (HSANAIAA), Medication Administration & Health Monitoring (Non-Veterinary) (HSANAEAE)
Keywords
Where PetCloud.com is headquartered
LocationHeadquarters
- HQ city
- East Brisbane
- HQ country
- Australia
- HQ region
- Oceania
Markets served
PetCloud.com business model
Business model- GTM type
- B2C
- Offering type
- Digital Commerce or Content
- Cost components
- Technology or R&D, Marketing or Sales, Operations, Personnel, Infrastructure
PetCloud.com product offering
Product offeringCore offering
PetCloud.com operates an online marketplace with companion apps that connects travelling pet owners in Australia with a network of independent pet care service providers, including pet sitters, dog walkers, house sitters, and pet taxi drivers. The platform facilitates discovery, booking, and payment between pet owners seeking care for their animals and providers offering pet-related services in their local area.
Differentiator
Problem solved
Functional benefit
Products and services
- PetCloud.com Marketplace Platform Online marketplace and companion mobile apps that connect travelling pet owners in Australia with independent pet sitters, dog walkers, house sitters, and pet taxi drivers for booking and payment of pet care services.
Companies that use PetCloud.com
Customer profileIdeal customer profiles2 records
PetCloud.com technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
PetCloud.com partnerships and signals
Strategic signalRecent moves5 records
Expansion highlights3 records
PetCloud.com competitors and assessment
Company assessmentDirect peers
- PetBacker: Global pet services marketplace covering sitting, boarding, walking, and grooming. Comparable multi-vertical platform structure to PetCloud.
- Mad Paws: Australian pet care marketplace connecting owners with sitters, walkers, and boarders. Closely comparable to PetCloud in geography, category, and two-sided marketplace model.
- Wag!: US-focused on-demand dog walking and pet care marketplace with similar app-based service provider model. Comparable in core offering (walking, sitting) but operates at much larger scale.
- Pawshake: International pet sitting marketplace with Australian operations. Directly competes for both pet owner demand and sitter supply in the same geographies.
- Rover: Largest global pet sitting and dog walking marketplace. Direct competitor on platform mechanics and service categories, though with vastly greater capital and brand reach.
Broad incumbents
- TrustedHousesitters: Subscription-based house and pet sitting platform with strong UK/Australia presence. Overlaps on house sitting + pet care but uses a membership model rather than transactional marketplace.
- Care.com: Large generalist care services marketplace including pet care. Broader portfolio (childcare, senior care) but pet sitting is a comparable transactional category.
Regional players
- DogBuddy (now Rover): European-origin dog sitting and walking marketplace (acquired by Rover). Comparable in service model and platform mechanics, though primarily European in legacy footprint.
- Holidog: European pet services marketplace (sitters, walkers, hosts). Comparable platform structure but focused on European geography rather than Australia.
Emerging players
- Barkly Pets: US pet sitting marketplace with curated sitter model. Smaller-scale emerging player with overlapping value proposition around trusted in-home pet care.
Market position
Strengths4 records
Weaknesses4 records
Competitive moat3 records
Key risks6 records
Key highlights5 records
Customer concentration
PetCloud.com social profiles
Digital presencePetCloud.com financial estimates
Financial estimateRevenue estimate
Valuation estimate
PetCloud.com leadership team
Management profileNumber of profiles
Profiles5 records
PetCloud.com funding detail
Funding detailFunding overview
Funding rounds5 records
Investors1 record
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
PetCloud.com M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about PetCloud.com
What does PetCloud.com do?
PetCloud.com operates an online marketplace with companion apps that connects travelling pet owners in Australia with a network of independent pet care service providers, including pet sitters, dog walkers, house sitters, and pet taxi drivers. The platform facilitates discovery, booking, and payment between pet owners seeking care for their animals and providers offering pet-related services in their local area.
When was PetCloud.com founded?
PetCloud.com was founded in 2015. It employs 1 to 10 people.
Where is PetCloud.com based?
PetCloud.com is headquartered in East Brisbane, Australia, in the Oceania region.
Who are PetCloud.com's main competitors?
Direct peers on record are PetBacker, Mad Paws, Wag!, Pawshake and Rover. Broad incumbents are TrustedHousesitters and Care.com. Regional players are DogBuddy (now Rover) and Holidog. Barkly Pets is listed as an emerging player.
Does PetCloud.com have an API?
No public API is recorded for PetCloud.com.
What industry is PetCloud.com in?
PetCloud.com's product category is Pet Care Marketplace. Its primary akta.pro industry code is BPAMAHAI, Pet Care & Pet Services Platforms (Sitting, Walking, Grooming), with a secondary code of HSANAEAJ, Holiday & Extended-Trip In-Home Pet Sitting. Its NAICS code is 812910 and its SIC code is 4700.