Fez

What Fez does

Fez Delivery (legal entity Fezdelivery, Inc.) is a Nigerian technology-enabled last-mile delivery company founded in 2020 and headquartered in Lagos. The company operates a multi-channel logistics platform comprising the Fez Delivery App (a unified iOS/Android application for individuals and businesses), the Fez Business Dashboard, the Fez Corporate API, native plugins for WooCommerce and Shopify, and a smart-locker network branded Fez Safe Lockers (with the LockerDash sub-brand). Its services span domestic doorstep delivery across all 36 Nigerian states, international exports from Nigeria to 150+ countries, and import corridors from the UK, USA, China, and Germany, supported by warehouse/distribution locations in Lagos, Houston, Slough (UK), Guangzhou (China), and a partner warehouse in Kelsterbach, Germany. The platform provides real-time GPS tracking, API and webhook integration, bulk booking, and goods-in-transit insurance, and claims self-attested ISO certification for secure handling of sensitive items.\n\nFez monetizes primarily through transaction fees: domestic last-mile delivery from N1,000 per package, international shipping priced per kilogram with country-specific minimums, and Safe Locker deliveries at N699 per parcel (up to 50% below doorstep rates). Pricing is tiered across Individuals (pay-as-you-go), SMEs (volume-based with post-paid options), and Corporates (SLAs, multi-year contracts, dedicated account management, and API access). Revenue streams also include optional insurance and support subscriptions. The company employs a hybrid go-to-market motion combining product-led growth via self-serve web/app channels with an enterprise field sales motion (Book Demo → Sign SLA → Sign Up → Pilot → Deliveries) targeting high-volume corporate clients. Key named customers include Kuda Bank (140,000+ packages delivered), OPay, Paga, FairMoney, VBank, Flutterwave, Paystack, Redbull Nigeria, DANG, Heroshe, Reliance HMOh, and Famasi, spanning fintech, e-commerce, retail, and healthcare verticals.\n\nFez raised its first institutional capital in March 2023 — a $1M seed round led by Ventures Platform with Techstars Toronto, Voltron Africa, and Acasia Ventures — followed by a $150,000 Google for Startups grant in June 2023. Use of proceeds is targeted at platform expansion, real-time tracking capabilities, and engineering team scaling. The company operates with 11-50 employees and has publicly signaled expansion plans into Ghana, Kenya, and South Africa, alongside continued product investment in its unified app, e-commerce plugins, and cross-border corridors.

Name

Fez

Legal name

Fezdelivery, Inc.

Website

https://fezdelivery.co

Company type

Private

Founded year

2020

Operating status

Operating

Headcount range

11–50 employees

Short description

Fez Delivery is a Lagos-headquartered, technology-enabled last-mile logistics platform serving Nigerian consumers, SMEs, and corporates (including fintechs Kuda, OPay, Flutterwave, and Paystack) with domestic doorstep delivery, international shipping to 150+ countries, imports from the UK/USA/China/Germany, smart lockers, and API/e-commerce integrations.

Ownership category

akta.pro rank

Product category

Last-Mile Delivery & Logistics Services

NAICS

Specialized Freight (except Used Goods) Trucking, Long-Distance (48423), Warehousing and Storage (493), General Freight Trucking, Local (484110)

SIC

Arrangement Of Transportation Of Freight & Cargo (4731), Public Warehousing & Storage (4220), Trucking (No Local) (4213)

akta.pro industry

PRIMARYTLAAAKAE

Fitness & Specialty Large Equipment Delivery (e.g., treadmills, safes)

Transportation & Logistics/Courier, Express & Parcel (CEP) / Last-Mile Delivery/Heavy/Bulky Goods & White-Glove Delivery (Furniture/Appliances)

Keywords

• Last-mile delivery
• Parcel shipping services
• Logistics platform
• Smart locker delivery
• International shipping

Headquarters

HQ city

Lagos

HQ country

Nigeria

HQ region

Africa

Offices5 records

Markets served

GTM type

B2B and B2C

Offering type

Services

Cost components

Operations, Personnel, Supply Chain, Infrastructure, Technology or R&D, Marketing or Sales

Revenue model

1. Domestic Last-Mile Delivery: Fees charged for local parcel delivery within Nigeria, with tiered pricing for Individuals (starting at N1,000), SMEs, and Corporate clients. Revenue is transaction-based, driven by volume of packages shipped and delivery distance.
2. International Shipping (Exports & Imports): Revenue from shipping goods from Nigeria to 150+ countries globally, and from importing goods from UK, USA, China, and Germany to Nigeria. Pricing is weight-based per kilogram with minimum weight requirements.
3. Fez Safe Locker: Revenue from secure locker-based delivery services priced at N699 per locker use, generating income per parcel deposited in smart lockers.
4. Insurance and Support Services: Fees for goods-in-transit insurance included in individual pricing plans and offered as an add-on for all shipments, covering lost or damaged packages.

Pricing tiers

Go-to-market motion2 records

Distribution channels7 records

Marketing channels5 records

Core offering

Fez is a technology-enabled last-mile delivery and logistics company providing domestic parcel delivery across all 36 Nigerian states, international shipping (exports to 150+ countries, imports from UK, USA, China, and Germany), and smart locker pickup through its Fez Safe Locker network in Lagos and Abuja. It serves individuals (pay-as-you-go), SMEs (subscription-based bulk booking), and corporates (enterprise SLA, API integration, dedicated account management) via web, iOS/Android mobile apps, a corporate dashboard, and a developer API.

Product overview

Fez is a technology-enabled last-mile delivery company operating a platform-plus-modules architecture. The core offering consists of the Fez Delivery App (unified mobile platform for individuals and businesses) and Fez Business Dashboard (web-based corporate management portal), supported by the Fez Corporate API for developer integration. The product portfolio includes Nationwide Delivery and International Shipping (Exports to 150+ countries, Imports from UK/USA/China/Germany), Fez Safe Lockers (smart locker network), Fez Delivery Plugin (WooCommerce/Shopify integration), and industry-specific solutions for Fintech, E-commerce, Pharma, and Beauty. The platform is accessible via mobile app, web dashboard, and API.

Differentiator

Problem solved

Functional benefit

Brands

• Fez Safe Lockers: Smart locker delivery service for secure, flexible package pickup at strategically located lockers across Nigeria
• LockerDash

Products and services

• Fez Delivery Mobile App Unified iOS and Android mobile application for individuals and businesses to book, track, and manage deliveries. Combines personal and B2B delivery experiences with real-time notifications, draft order saving, ticket creation, and team management.
• Fez Business Dashboard Web-based corporate dashboard for SMEs and enterprise clients to automate dispatches, manage bulk bookings, track couriers in real time, and access team management. Enables volume-based pricing and signed SLA for enterprise customers.
• Nationwide Delivery Domestic parcel delivery service covering all 36 Nigerian states. Offers doorstep delivery with real-time tracking and status updates. Lagos delivery within 24 hours, South West Nigeria 1-3 working days, Rest of Nigeria 2-5 working days.
• International Exports (Shipping from Nigeria) International shipping service exporting from Nigeria to over 150 countries and territories globally. Covers Europe, Africa, North America, Middle East, Asia, Australia/Oceania, and Caribbean/South America for businesses and individuals shipping packages, products, and documents worldwide.
• International Imports (Shipping to Nigeria) Import shipping service bringing packages from UK, USA, China, and Germany to Nigeria. UK: £5.30/kg (min 5kg), 7-10 business days; USA: $9.96/kg or $4.55/lb (min 5kg), 7-14 business days; China: $15/kg (min 10kg), 7-14 business days; Germany: £11.76/kg (min 10kg), 7-10 business days. No customs handling fees.
• Fez Safe Lockers Smart locker service for secure, convenient 24/7 package pickup. Strategically located across Lagos and Abuja at AP Filling Stations, Circle Mall, universities (UNILAG, Pan Atlantic University). N699 for local locker delivery, up to 50% cheaper than doorstep delivery. Features OTP verification for secure access.
• Fez Corporate API Developer API enabling programmatic access to Fez delivery services. Includes API key management, webhook configuration, and documentation for order creation, tracking, and delivery management. Available to corporate clients via signed SLA.
• Fez Delivery Plugin (WooCommerce & Shopify) Native e-commerce plugins for WooCommerce and Shopify enabling automated last-mile delivery booking directly from online stores at checkout without manual order uploading. Designed for SMEs and e-commerce brands to scale delivery operations.

Quantifiable outcome

• 140,000+ packages delivered for Kuda across Nigeria including POS terminals, ATM cards, and documents
• +3 more outcomes

Named customers17 records

Segments7 records

Ideal customer profiles4 records

Technology focussed Yes

API detail

Has API

Yes

API docs

API detail

Core technology

AI maturity

App detail

Integration3 records

AI capability5 records

Feature5 records

Scale indicators4 records

Recent moves6 records

Expansion highlights5 records

Direct peers

• GIG Logistics: One of Nigeria's largest domestic and international logistics providers, offering nationwide delivery, e-commerce fulfillment, and international shipping. Comparable to Fez in core service portfolio though more established and asset-heavier, serving overlapping SME and enterprise customers.
• Glovo: Global on-demand delivery platform operating across multiple African countries (Egypt, Morocco, Kenya, Nigeria) with courier network, real-time tracking, and merchant APIs. Overlaps with Fez in tech-enabled last-mile delivery and B2B fulfillment, though broader in product scope.
• DellyMan: Ghana-headquartered last-mile delivery startup with operations in Nigeria, providing same-day delivery, e-commerce fulfillment, and enterprise logistics. Direct West African competitor with overlapping product and customer profile to Fez.
• Kwik Delivery: Nigerian tech-enabled last-mile delivery startup with comparable offering: same-day delivery across Lagos and other Nigerian cities, real-time tracking, mobile app, and enterprise API. Most directly comparable peer to Fez in product, customer base, and market.
• Sendy: Kenyan tech-enabled delivery and fulfillment platform with API, mobile app, and enterprise integrations serving e-commerce and enterprise clients. Closest East African comparable to Fez in tech-led delivery model and target customer segments.

Emerging players

• Pargo: South African click-and-collect and last-mile delivery startup with smart locker network and e-commerce integrations. Comparable to Fez in the locker-based delivery model and SME/customer targeting, though operating in a different geography.
• Travo.ng: Nigerian delivery and logistics aggregator connecting customers to multiple courier partners via a unified platform. Competes with Fez in the on-demand Nigerian delivery market with a marketplace model, serving overlapping SME and individual customer segments.

Broad incumbents

• DHL Express: Global logistics giant with strong African presence offering international express shipping, domestic delivery, and supply chain solutions. Competes with Fez in international shipping corridors (USA/UK/China/Germany to Nigeria) and in domestic Nigerian B2B logistics.
• FedEx: Global express transportation and logistics company with operations across Africa. Competes with Fez in international parcel shipping into Nigeria and serves enterprise customers requiring cross-border delivery, though from a much broader portfolio of services.
• Aramex: Middle East-headquartered global logistics provider with African operations including Nigeria. Overlaps with Fez on last-mile delivery and international shipping, offering similar enterprise-grade tracking and API integrations but at much larger scale.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks6 records

Key highlights7 records

Customer concentration

• LinkedInlinkedin.com/company/fez-delivery-co/jobs
• Xx.com/fezdeliveryco

Compliance2 records

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds3 records

Investors7 records

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Fez