GrandCare Systems
GrandCare Systems LLC builds a HIPAA-compliant touchscreen-based remote monitoring and supports platform combining activity sensing, telehealth devices, cognitive assists, and two-way video, serving disability service organizations, senior living communities, and in-home care providers across the U.S.
- Company typePrivate
- Founded2005
- HeadquartersWest Bend, United States
- Headcount11–50
- GTM typeB2B
- OfferingSoftware
What GrandCare Systems does
GrandCare Systems LLC is a privately-held, non-VC-backed company headquartered in West Bend, Wisconsin that develops and distributes a touchscreen-based remote monitoring and remote supports platform for disability service organizations, senior living communities, and in-home/post-acute care providers. The platform integrates four functional layers into a single system: a large personalized touchscreen station delivering cognitive assists, task reminders, medication prompts, and one-touch video calls; wireless activity sensors (motion, door, temperature) for whole-residence monitoring; integrated telehealth peripherals (blood pressure, weight, pulse oximeter, glucose); and a staff dashboard (GCManage) for remote caregiver alerts and management. The architecture is closed and encrypted, with full HIPAA compliance and APIs for interoperability with other care systems.
The business model combines one-time platform and hardware sales with recurring monthly subscription revenue for ongoing system monitoring, alerts, caregiver notifications, and platform access, plus professional services for installation and personalized orientation. Distribution is executed through direct enterprise field sales supplemented by an authorized dealer/reseller network (the GC Vision Team) and a long-standing distribution partnership with Home Controls Inc./Caregiver Systems, which has handled deployment since 2009. Named customers include LADD, Easterseals Arkansas, LB Homes, and Mainstay Life Services, with a Xavier University multi-year study documenting 75% reduction in in-person support hours, 50%+ cost reduction, and a 9-month payback period in LADD's Smart Living home deployment.
The company was co-founded by Charlie Hillman (MIT-educated engineer) and Gaytha Traynor; Laura Mitchell currently serves as CEO following a transition from Hillman. Recent strategic activity includes CEO Mitchell's May 2026 testimony before the U.S. Senate Special Committee on Aging, the February 2026 appointment of Joseph Donnelly as VP of Sales, and an August 2026 product launch of an enhanced reporting platform for compliance documentation. GrandCare explicitly identifies as privately held and answers to clients rather than venture shareholders.
GrandCare Systems firmographics
Firmographics- Name
- GrandCare Systems
- Legal name
- GrandCare Systems LLC
- Website
- https://grandcare.com
- Company type
- Private
- Founded year
- 2005
- Operating status
- Operating
- Headcount range
- 11–50 employees
- Short description
- GrandCare Systems LLC builds a HIPAA-compliant touchscreen-based remote monitoring and supports platform combining activity sensing, telehealth devices, cognitive assists, and two-way video, serving disability service organizations, senior living communities, and in-home care providers across the U.S.
- Ownership category
- akta.pro rank
GrandCare Systems industry classification
Industry- Product category
- Remote Patient Monitoring and Supports Software
- NAICS
- Services for the Elderly and Persons with Disabilities (624120), Services for the Elderly and Persons with Disabilities (62412), Other Residential Care Facilities (62399)
- SIC
- Services-Home Health Care Services (8082), Electromedical & Electrotherapeutic Apparatus (3845)
- akta.pro primary industry
- Geriatric, Frailty & Fall-Prevention Remote Monitoring (HLALAFAI)
- akta.pro secondary industries
- Post-Acute & Hospital-at-Home Remote Care Platforms (HLACAFAB), Post-Acute, Rehabilitation & Home Recovery Monitoring (PT/OT, post-surgical) (HLALAFAE)
Keywords
Where GrandCare Systems is headquartered
LocationHeadquarters
- HQ city
- West Bend
- HQ country
- United States
- HQ region
- North America
Offices1 record
Markets served
GrandCare Systems business model
Business model- GTM type
- B2B
- Offering type
- Software
- Cost components
- Technology or R&D, Personnel, Operations, Marketing or Sales, Infrastructure
Revenue model
- Platform/System Sales: GrandCare sells its touchscreen-based platform and sensor systems to disability support organizations, senior living communities, and in-home care providers. The system includes hardware (touchscreen, sensors, telehealth devices) and software platform access.
- Monthly Support and Monitoring Services: Ongoing monthly support services including system monitoring, 24/7 alerts, caregiver notifications, and platform access. Reports indicate full monthly support of non-emergency functions, health and activity monitoring/reporting.
- Installation and Training Services: Professional installation and thorough, personalized orientation on how to use the system. Includes dealer/reseller network for deployment across the U.S.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Subscription | Monthly | Custom enterprise pricing based on deployment scope |
Go-to-market motion2 records
Distribution channels3 records
Marketing channels6 records
GrandCare Systems product offering
Product offeringCore offering
GrandCare Systems researches, develops, and installs a touchscreen-based remote monitoring and remote supports platform that combines activity sensing, telehealth devices, cognitive assists, and two-way video communication into a single HIPAA-compliant system for disability service organizations, senior living communities, and in-home and post-acute care providers. The hardware (central touchscreen, wireless motion/door/temperature sensors, and telehealth peripherals) is paired with the GCManage software dashboard, an enhanced reporting platform, secure video, and APIs for interoperability. Revenue is generated through one-time platform/system sales, recurring monthly subscription support and monitoring fees, and professional installation and training services delivered via direct enterprise sales and a dealer/reseller network.
Product overview
GrandCare Systems offers a unified remote supports platform centered on its flagship GrandCare Touchscreen System, complemented by a comprehensive ecosystem of monitoring devices, communication tools, and reporting capabilities. The platform integrates Activity/Daily Living (ADL) sensors, telehealth health monitoring devices (blood pressure, weight, pulse ox, glucose), GCManage staff dashboard, enhanced reporting platform, secure video conferencing, and family engagement portal. The system is designed for disability service providers supporting individuals with intellectual and developmental disabilities (I/DD), in-home and post-acute care providers, and senior living communities, enabling remote monitoring, automated cognitive assists, and two-way video communication to increase independence while reducing in-person staffing requirements.
Differentiator
Problem solved
Functional benefit
Products and services
- GrandCare Remote Supports Platform Comprehensive touchscreen-based remote monitoring and remote supports platform that combines activity sensing, telehealth monitoring, cognitive assists, and two-way video communication to help individuals with intellectual and developmental disabilities and seniors live independently while enabling remote caregiver support. Designed for disability service organizations, in-home and post-acute care providers, and senior living communities.
- GrandCare Touchscreen System Intuitive personalized touchscreen device that provides residence-wide cognitive assists, task reminders, daily schedules, medication prompts, video calling, and access to entertainment features including games, music, and educational content. Serves as the primary interface for residents and individuals with I/DD or seniors.
- Activity/Daily Living (ADL) Sensor Package Wireless motion, door, and temperature sensors placed throughout the residence to detect movement patterns, door activity, and environmental changes, alerting designated caregivers when additional support may be needed. Designed for single occupancy residences, group homes, and family living situations.
- Telehealth Health Monitoring Devices Integrated telehealth peripherals including blood pressure monitors, weight scales, pulse oximeters, and glucose meters that wirelessly transmit readings to the GrandCare system for tracking and trend analysis. Supports chronic-condition monitoring, medication adherence, and post-acute care.
- GCManage Staff Dashboard Online staff portal enabling caregivers and remote support staff to receive alerts, monitor resident activity, communicate with residents, and manage support services remotely from desktop computers, tablets, or phones. Used by disability service provider staff to coordinate overnight and remote support across multiple residences.
- GrandCare Enhanced Reporting Platform Enhanced reporting system for the GrandCare Remote Supports platform featuring offline rendering, 30-day saved report history, multi-account CSV generation, improved data visualization with graphs and summaries, and professional PDF report designs for compliance documentation. Used by disability service organizations for Medicaid waiver and regulatory reporting.
- Secure Video Conferencing Two-way secure video chat and messaging capability allowing residents to connect directly with family members, caregivers, and healthcare providers from the GrandCare touchscreen within a HIPAA-compliant closed ecosystem.
- Family Engagement Portal Portal enabling family members to upload photos, send messages, share calendar events, and conduct video calls with their loved ones using the GrandCare system. Extends family engagement and transparency for in-home care, senior living, and disability support deployments.
Quantifiable outcome
- 75% reduction in in-person support hours for disability service organizations
- +5 more outcomes
Companies that use GrandCare Systems
Customer profileNamed customers4 records
Segments4 records
Ideal customer profiles3 records
GrandCare Systems technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- Yes
- API docs
- API detail
Core technology
AI maturity
App detail
Feature7 records
GrandCare Systems partnerships and signals
Strategic signalPartnerships
Five partnerships are on record, tiered core and minor.
- Mainstay Life ServicescoreDisability service provider co-hosting a webinar with GrandCare on August 19, 2026 to discuss person-directed remote supports technology implementation and ROI case study results.
- Easterseals ArkansasminorUsing GrandCare technology to promote independent living within their roommate housing program for people with disabilities in Arkansas.
- LADDcoreCincinnati-area non-profit disability support provider that partnered with GrandCare in 2020 to create a 'Smart Living' home for four individuals with developmental disabilities. LADD served as the primary case study for Xavier University's research on GrandCare's effectiveness, demonstrating 75% reduction in support hours and 50%+ cost savings.
- Xavier University Department of Occupational TherapycoreConducted multi-year academic research study on GrandCare's effectiveness in LADD's Smart Living home, measuring occupational performance, resident satisfaction, and cost of care. Published quantitative and qualitative papers documenting outcomes.
- Home Controls Inc. / Caregiver SystemscoreStrategic distribution partner since 2009. Home Controls provides professional installation services and personalized orientation for GrandCare systems. Caregiver Systems division dedicated exclusively to GrandCare distribution and deployment.
Scale indicators6 records
Recent moves6 records
Expansion highlights5 records
GrandCare Systems competitors and assessment
Company assessmentEmerging players
- CarePredict: CarePredict offers wearable-based remote monitoring with AI-driven activity insights for seniors aging at home, overlapping with GrandCare's activity sensor and telehealth monitoring in the aging-in-place segment.
- Aloe Care Health: Aloe Care Health provides remote monitoring and emergency response systems for older adults living independently, with smart sensors and a caregiver app, overlapping with GrandCare's activity monitoring and family engagement features.
Direct peers
- Status Solutions: Status Solutions provides sensor-based situational awareness and mass notification systems for senior living and healthcare facilities, comparable to GrandCare's activity sensor suite and alerting workflows for senior living communities.
- SimplyHome: SimplyHome provides assistive technology and remote supports specifically for individuals with intellectual and developmental disabilities, overlapping directly with GrandCare's primary I/DD segment on technology, customer base, and reimbursement model.
- Health Recovery Solutions: Health Recovery Solutions provides remote patient monitoring kits and platforms for chronic disease management and post-acute care, directly comparable to GrandCare's telehealth monitoring (blood pressure, weight, glucose) and post-acute care segment.
- Caregility: Caregility provides telehealth and virtual care platforms used in skilled nursing facilities, hospitals, and post-acute care settings, comparable to GrandCare's telehealth device integration and remote monitoring capabilities for senior and post-acute populations.
- SafeinHome: SafeinHome offers remote support technology and monitoring services for individuals with disabilities and seniors living independently, directly competing with GrandCare in sensor-based remote monitoring and caregiver alert workflows.
Broad incumbents
- Stanley Healthcare (Securitas Healthcare): Stanley Healthcare (now Securitas Healthcare) provides senior living technology including wander management, call systems, and resident monitoring, overlapping with GrandCare's senior living community segment but at much larger enterprise scale.
- Biofourmis: Biofourmis provides AI-driven remote patient monitoring and virtual care for chronic and post-acute conditions, overlapping with GrandCare's telehealth monitoring and chronic condition management use cases as a broader, well-funded platform.
- Vivify Health (Optum): Vivify Health, now part of Optum, provides remote patient monitoring and connected health platforms for chronic care management, competing with GrandCare in RPM and remote monitoring but as a larger, enterprise-focused platform.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat5 records
Key risks6 records
Key highlights8 records
Customer concentration
GrandCare Systems social profiles
Digital presenceGrandCare Systems compliance and trust
Trust signalCompliance2 records
GrandCare Systems financial estimates
Financial estimateRevenue estimate
Valuation estimate
GrandCare Systems leadership team
Management profileNumber of profiles
Profiles7 records
GrandCare Systems funding detail
Funding detailFunding overview
Funding rounds3 records
Investors1 record
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
GrandCare Systems M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about GrandCare Systems
What does GrandCare Systems do?
GrandCare Systems researches, develops, and installs a touchscreen-based remote monitoring and remote supports platform that combines activity sensing, telehealth devices, cognitive assists, and two-way video communication into a single HIPAA-compliant system for disability service organizations, senior living communities, and in-home and post-acute care providers. The hardware (central touchscreen, wireless motion/door/temperature sensors, and telehealth peripherals) is paired with the GCManage software dashboard, an enhanced reporting platform, secure video, and APIs for interoperability. Revenue is generated through one-time platform/system sales, recurring monthly subscription support and monitoring fees, and professional installation and training services delivered via direct enterprise sales and a dealer/reseller network.
Is GrandCare Systems a public or private company?
GrandCare Systems is a private company. It is classified as founder individual operated bootstrapped and is currently operating.
When was GrandCare Systems founded?
GrandCare Systems was founded in 2005. It employs 11 to 50 people.
Where is GrandCare Systems based?
GrandCare Systems is headquartered in West Bend, United States, in the North America region.
How does GrandCare Systems make money?
Three revenue lines are on record. Platform/System Sales are the primary driver. The others are monthly Support and Monitoring Services and installation and Training Services.
Who are GrandCare Systems's main competitors?
Emerging players on record are CarePredict and Aloe Care Health. Direct peers are Status Solutions, SimplyHome, Health Recovery Solutions, Caregility and SafeinHome. Broad incumbents are Stanley Healthcare (Securitas Healthcare), Biofourmis and Vivify Health (Optum).
Does GrandCare Systems have an API?
Yes. GrandCare's robust APIs allow for interoperability with other care systems, ensuring data and communication flow seamlessly across systems with one interactive dashboard.
What industry is GrandCare Systems in?
GrandCare Systems's product category is Remote Patient Monitoring and Supports Software. Its primary akta.pro industry code is HLALAFAI, Geriatric, Frailty & Fall-Prevention Remote Monitoring, with a secondary code of HLACAFAB, Post-Acute & Hospital-at-Home Remote Care Platforms. Its NAICS code is 624120 and its SIC code is 8082.