Myna

What Myna does

Myna, Inc. is a Delaware-incorporated AI company founded in 2024 that builds conversational AI agents for the hospitality industry, with operations based in Lansdale, Pennsylvania. The company operates two product lines: Myna for Restaurants, a self-serve, text-based AI marketing assistant delivered through WhatsApp, Telegram, Slack, and Teams that automates review responses, social media content creation and scheduling, SEO and Google Business Profile optimization, and competitor analysis for small restaurant operators; and Myna Enterprise, a white-label AI voice receptionist (branded 'Chloe') for hotels that answers calls 24/7 in multiple languages, integrates with property management systems via a real-time API bridge, and sends booking confirmations via Twilio SMS. The enterprise product supports multi-tenant deployment across hundreds of properties with isolated branding and configuration per tenant.

Under the hood, Myna combines natural language processing, autonomous multi-step task execution, speech recognition and synthesis, and a knowledge-retrieval layer (Auto KB Generation) that builds property-specific knowledge bases automatically. The technology stack depends on third-party infrastructure: Twilio for telephony and SMS, Stripe for payments, Google Analytics for usage tracking, and likely third-party foundation models for the NLP and speech capabilities — no proprietary models, patents, or in-house training pipelines are disclosed. The product surface is intentionally non-application: the SMB product requires no dashboard, app download, or login, and onboarding occurs entirely through natural conversation.

Myna monetizes through a freemium SaaS model ($0 free tier, $99/month paid tier for restaurants) and opaque enterprise contracts for the hotel voice-receptionist product, with multi-year deal structures implied by the white-label and multi-tenant deployment model. Go-to-market is dual-track: product-led growth via messaging platforms for SMB restaurants, and direct enterprise sales targeting hotel chains and PMS (Property Management System) providers for resale partnerships. The company has raised approximately $220,000 in disclosed funding (~$120K from Techstars in September 2024 and $100K in angel capital in May 2025) and has a team of 1–10 employees led by co-founder and CTO Melvin Christopher.

Name

Myna

Legal name

Myna, Inc.

Website

https://mynaai.io

Company type

Private

Founded year

2024

Operating status

Operating

Headcount range

1–10 employees

Short description

Myna, Inc. is a 2024-vintage AI company that builds conversational AI agents for the hospitality industry, serving SMB restaurants through messaging apps (WhatsApp, Telegram, Slack, Teams) with automated marketing and review management, and hotels through a white-label AI voice receptionist integrated with property management systems.

Ownership category

akta.pro rank

Product category

Hospitality AI Software

NAICS

Software Publishers (513210)

SIC

Services-Prepackaged Software (7372), Services-Telephone Interconnect Systems (7385)

akta.pro primary industry

Conversational AI Platforms (chat/voice bots, orchestration) (HDAAAFAC)

akta.pro secondary industries

Contact Center Speech AI (agent assist, IVR automation) (HDAAAFAL), AI Application Enablement Platforms (Copilot/Agent Frameworks, SDKs) (HDAEANAJ)

Keywords

• Conversational AI platform
• AI marketing automation
• Review management software
• AI voice receptionist
• Hospitality AI solutions

Headquarters

HQ city

Lansdale

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2B and B2C

Offering type

Software

Cost components

Personnel, Technology or R&D, Infrastructure, Marketing or Sales, Operations

Revenue model

1. Subscription - Free Tier: Free tier providing core review management, social media content creation and scheduling, SEO optimization, competitor analysis, and 24/7 availability across messaging platforms. No credit card required.
2. Subscription - Paid Tier ($99/month): All-inclusive paid tier at $99/month covering all features with no hidden fees. Positioned as a fraction of the cost of a marketing agency ($2,000/month) or social media manager ($3,000/month). No contracts, cancel anytime.

Pricing tiers

Go-to-market motion2 records

Distribution channels3 records

Marketing channels4 records

Core offering

Myna builds conversational AI software that automates marketing and customer engagement for hospitality businesses. Its core product is a text-based AI agent, accessible through WhatsApp, Telegram, and Slack, that independently manages review responses, creates and schedules social media content, and optimizes Google Business Profile/SEO for restaurant operators. A separate enterprise offering adds a white-label AI voice receptionist for hotels with real-time property management system integration.

Product overview

Myna, Inc. offers two distinct AI-powered product lines targeting different segments of the hospitality industry. Myna for Restaurants is the consumer-facing core product — a conversational AI agent delivered through WhatsApp, Telegram, and Slack — that automates review management, social media marketing, and SEO for individual restaurant operators. Myna Enterprise is a separate B2B platform targeting hotel chains and PMS providers; it provides a white-label AI voice receptionist that integrates with property management systems via API, handles booking calls, generates knowledge bases automatically, and sends SMS confirmations via Twilio. The two products share the Myna AI brand and underlying autonomous agent technology but serve different distribution models (direct-to-merchant vs. enterprise/PMS partnership) and different interaction modalities (text-based chat vs. voice-first).

Differentiator

Problem solved

Functional benefit

Products and services

• Myna for Restaurants An AI-powered conversational marketing assistant for restaurants, delivered via WhatsApp, Telegram, and Slack. Myna automates review response, social media content creation and scheduling, Google Business Profile/SEO optimization, and competitor analysis through a text-based chat interface requiring no dashboard, app, or login.
• Myna Enterprise (AI Voice Receptionist for Hotels)

Quantifiable outcome

• 60% of hotel calls go unanswered after hours
• +2 more outcomes

Named customers1 record

Segments3 records

Ideal customer profiles3 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration5 records

AI capability6 records

Feature7 records

Partnerships

Two partnerships are on record, tiered core.

• TwiliocoreTechnology or IntegrationTwilio integration powers SMS booking confirmations and automated follow-ups for the hotel voice receptionist product. Myna leverages Twilio's communications API for guest SMS interactions.
• StripecoreTechnology or IntegrationStripe processes all payments for Myna's subscription services. Accepted payment methods include major credit and debit cards (Visa, Mastercard, American Express, Discover).

Scale indicators3 records

Recent moves6 records

Expansion highlights5 records

Direct peers

• Goodcall: Goodcall is an AI phone agent platform for small businesses, particularly restaurants and service businesses, that answers calls, books appointments, and integrates with business systems. It directly mirrors Myna Enterprise's value proposition of replacing missed-call revenue loss with an AI voice receptionist.
• VOICEplug: VOICEplug offers conversational AI voice ordering for restaurants, including phone ordering and drive-thru automation. The company targets the same restaurant/hospitality voice AI market as Myna Enterprise and competes on similar functionality (natural language phone ordering, POS integration, 24/7 availability).
• PolyAI: PolyAI builds voice AI assistants for restaurants, hotels, and hospitality operators - directly comparable to Myna Enterprise's hotel voice receptionist. Both focus on full-duplex conversational voice that handles inbound guest/customer calls, integrates with booking/PMS systems, and operates 24/7 across multiple languages.
• SoundHound for Restaurants: SoundHound's restaurant voice AI product (including the SoundHound for Restaurants voice ordering and phone-answering capabilities) competes most directly with Myna's enterprise AI voice receptionist for hotels and hospitality. Both target hospitality operators with conversational AI that integrates with ordering/booking systems and handles customer calls autonomously.
• ConverseNow: ConverseNow provides AI voice agents for restaurants, handling phone orders and customer calls autonomously. Like Myna's enterprise voice product, it targets hospitality operators, integrates with POS/ordering systems, and aims to recover missed revenue from unanswered calls - making it a strong direct peer in the voice-AI-for-hospitality category.
• Presto Automation: Presto provides voice AI for drive-thru and phone ordering at quick-service restaurants. It overlaps with Myna Enterprise on restaurant phone automation and voice AI in hospitality, though Presto focuses more on drive-thru than guest/booking calls.

Broad incumbents

• HubSpot Marketing Hub: HubSpot is a broad marketing automation and CRM platform used by many restaurants and hotels for social media, SEO, and customer engagement. While not a direct competitor on conversational AI or voice, it addresses overlapping SMB marketing needs (social scheduling, content creation, reputation management) that Myna's restaurant product targets at a much lower price point.
• Yext: Yext is an established enterprise platform for listings, reviews, SEO, and digital presence management. It serves many of the same multi-location restaurant and hotel customers as Myna and overlaps directly on review response, Google Business Profile optimization, and competitor monitoring features.

Emerging players

• Hi Auto: HiAuto builds conversational AI for restaurant drive-thru and phone ordering, targeting the same voice-AI-in-hospitality category as Myna Enterprise. It focuses on QSR voice automation with POS integration, overlapping with Myna's restaurant-adjacent enterprise offering.
• Birdeye: Birdeye is a leading reputation management and customer experience platform for multi-location businesses including restaurants and hotels. It competes with Myna's restaurant product on review management, social media, and listings/SEO, and serves overlapping SMB and enterprise hospitality customers.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat3 records

Key risks7 records

Key highlights7 records

Customer concentration

• Xx.com/myna_ai
• LinkedInlinkedin.com/company/myna-ai

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds2 records

Investors1 record

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Myna