Kadabra

What Kadabra does

Kadabra is a San Francisco-based, privately held artificial intelligence company founded in 2015 that, according to its firmographic description, builds human-in-the-loop automation platforms aimed at scaling customer support teams. The company positions its offering within the AI-assisted customer support automation category, suggesting tooling that combines automated handling with human oversight to augment support workflows. Headcount is reported at 1-10 employees, consistent with an early-stage or potentially dormant operation.

Capital formation has been minimal: the company disclosed a $60,000 round led by FasterCapital in August 2019 and a $0 round from Precursor Ventures in December 2016, totaling under $100K of disclosed funding. Justin Hurley is listed as Chief Executive Officer. No products, pricing, customers, partnerships, patents, certifications, or revenue figures have been disclosed in the available data.

The most material current signal is that the company's primary web domain, kadabra.ai, is listed for sale on Spaceship.com at $24,000, and operating status is flagged as "closed." No product website, app, or active digital presence is documented, and there are no recent product launches, hires, or press disclosures. The evidence supports a characterization of Kadabra as a former early-stage AI customer-support venture that is no longer actively operating.

Name

Kadabra

Website

https://kadabra.ai

Company type

Private

Founded year

2015

Operating status

Closed

Headcount range

1–10 employees

Short description

Kadabra is a San Francisco-based AI company founded in 2015 that built human-in-the-loop automation platforms for scaling customer support teams; it operates with 1-10 employees and shows no active commercial presence.

Ownership category

akta.pro rank

Product category

Customer Support Automation

NAICS

Custom Computer Programming Services (541511), Computer Systems Design Services (541512)

SIC

Services-Computer Programming, Data Processing, Etc. (7370), Services-Prepackaged Software (7372)

akta.pro primary industry

AI & Automation in Customer Service (Chatbots, Agent Assist) (EDABACAO)

akta.pro secondary industries

Robotic Process Automation (RPA) Platforms (HDAEAHAB), Robotic Process Automation (RPA) & Hyperautomation Platforms (HDAEAKAF)

Keywords

• Customer support automation
• Human-in-the-loop AI
• Helpdesk automation
• AI agent platform
• Support team scaling

Headquarters

HQ city

San Francisco

HQ country

United States

HQ region

North America

Markets served

GTM type

B2B

Offering type

Software

Cost components

Personnel, Technology or R&D, Marketing or Sales, Operations

Core offering

Kadabra develops artificial intelligence software that automates customer support workflows through a human-in-the-loop approach, combining AI-driven automation with human oversight to scale support team capacity. The platform is positioned to assist customer support operations with AI-assisted ticket handling and response automation.

Differentiator

Problem solved

Functional benefit

Ideal customer profiles1 record

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Recent moves4 records

Broad incumbents

• LivePerson: LivePerson is an established enterprise platform for messaging, voice, and AI-assisted customer engagement, broadly overlapping with Kadabra's customer-support automation scope.
• UiPath: UiPath is a leading RPA and hyperautomation platform; while broader than support-only, its human-in-the-loop automation capabilities overlap with Kadabra's automation-platform framing.
• Zendesk: Zendesk offers a broad customer service suite with AI agent and copilot capabilities, serving as a large incumbent competing for the same AI-for-support budgets Kadabra targets.

Direct peers

• Yellow.ai: Yellow.ai provides enterprise conversational AI and agent-assist platforms for customer support automation, comparable in product category and buyer persona to Kadabra.
• Ada: Ada is an AI-powered customer service automation platform that uses chatbots and agent-assist to scale support teams — directly overlapping with Kadabra's stated human-in-the-loop automation positioning for support use cases.
• Kustomer: Kustomer (now part of Meta) provides AI-powered CRM and agent-assist tooling for customer support teams, directly comparable to Kadabra's support-automation positioning.
• Intercom: Intercom's Fin AI agent and AI-assisted inbox products automate and augment customer support teams at scale, making it a direct functional peer to Kadabra's customer-support automation thesis.
• Forethought: Forethought builds AI for customer support, including agent-assist, triage, and deflection, targeting the same human-in-the-loop automation of support workflows that Kadabra describes.
• Tidio: Tidio offers AI-driven chatbots and agent-assist tools for SMB customer support teams, addressing the same scalable-support automation use case Kadabra targets.

Emerging players

• Decagon: Decagon is an emerging AI agent platform for enterprise customer support, focusing on conversational AI with human-in-the-loop quality controls — closely aligned with Kadabra's product thesis.

Market position

Strengths3 records

Weaknesses4 records

Competitive moat1 record

Key risks6 records

Key highlights4 records

Customer concentration

• LinkedInlinkedin.com/company/kadabra-inc

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds2 records

Investors2 records

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Kadabra