Bluecrest

What Bluecrest does

BlueCrest (legal entity: DMT Solutions Global Corporation) is a global provider of enterprise print, mail, and parcel automation technology solutions headquartered in Danbury, Connecticut, with operating offices across North America, Europe, and Australia (US regional hubs, Canadian office, UK headquarters in London, Liverpool Technology Centre, and country offices in Finland, France, Germany, Italy, Norway, Poland, Sweden, and Australia). Founded in July 2018 when Platinum Equity acquired the Document Messaging Technologies division from Pitney Bowes, BlueCrest designs, manufactures, and services an integrated end-to-end portfolio spanning production-level inkjet printers (IntelliJet Advantage 2200, IntelliJet 20 HD, AcceleJet), high-speed mail inserters (Epic, Element, Evolution, Pulse, Rival, Mailstream Productivity Series), parcel sortation systems, an in-line card attaching system, and the OttoMATE collaborative robot. The accompanying software stack centers on the BlueCrest Strata cloud platform (Strata Sphere, Strata Output Manager), output management and workflow tools (Output Manager, Output Control, DFWorks, DirectView, Enterprise Manager), the Clarity analytics suite (Advisor, Optimizer, Scheduler), vote-by-mail solutions (ReliaVote Ballot Manager, Relia-Vote 360), and acquired postal-presort platforms from BCC Software and Window Book.

BlueCrest monetizes across five revenue streams: (1) hardware equipment sales of inserters, printers, and sorters with multi-year contracts and BlueCrest Financial Services financing; (2) software subscriptions and licenses sold annually with per-mail-piece or tiered pricing; (3) professional services via the BlueShirt Excellence program (installation, training, productivity consulting, maintenance); (4) parts and consumables through the ShopBlueCrest online store; and (5) financing/leasing. Pricing for equipment is quote-based and not publicly disclosed, with certified remanufactured units offered at lower price points to broaden addressable budgets. Distribution is led by an enterprise field sales force augmented by channel partners including Ricoh USA, Pacific Office Automation, and Crawford Technologies.

The company targets seven primary vertical segments — Banking & Financial Services, Direct Mail/Communications, Elections, Government, Healthcare & Insurance, Private Posts/Parcels, and Utilities — with anchor enterprise customers including Fiserv, Communisis, CSG International, Michigan DTMB, Croatian Post, and Orange County California. Under Platinum Equity ownership, BlueCrest has executed three acquisitions (BCC Software in 2020, Fluence Automation in 2021, Window Book in 2022), established a dedicated Parcel Automation Solutions business unit in April 2024, signed a strategic North American partnership with Ricoh USA in August 2024, achieved global SOC 2 Type II certification in 2025, and transitioned leadership to Kim Andersen as President & CEO in September 2025.

Name

Bluecrest

Legal name

DMT Solutions Global Corporation

Website

https://bluecrestinc.com

Company type

Private

Founded year

2018

Operating status

Operating

Headcount range

1,001–5,000 employees

Short description

BlueCrest (DMT Solutions Global Corporation) is a global provider of enterprise print, mail, and parcel automation technology. It offers integrated hardware inserters, inkjet printers, parcel sortation, and software platforms to banking, government, elections, and direct mail customers across North America, Europe, and Australia.

Ownership category

akta.pro rank

Product category

Print and Mail Automation Equipment

NAICS

Commercial and Service Industry Machinery Manufacturing (33331)

SIC

Printing Trades Machinery & Equipment (3555)

akta.pro primary industry

Industrial Automation Software (SCADA, HMI, MES, Historian) (IMAHAHAJ)

akta.pro secondary industry

B2B/EDI & Supply Chain Process Automation Platforms (HDAEAHAK)

Keywords

• Print mail automation
• Production inkjet printing
• Mail inserting systems
• Postal optimization software
• Parcel sortation equipment

Headquarters

HQ city

Danbury

HQ country

United States

HQ region

North America

Offices16 records

Markets served

GTM type

B2B

Offering type

Hardware or Manufacturing

Cost components

Operations, Personnel, Supply Chain, Technology or R&D, Marketing or Sales, Infrastructure

Revenue model

1. Hardware Equipment Sales: Sale of production-level inkjet printers, high-speed mail inserters, sorters, and parcel automation equipment. Equipment includes the Epic, Element, Evolution, Pulse, and Rival inserting systems; IntelliJet printing systems; and sorting equipment. Revenue is generated through outright purchases, with financing options available through BlueCrest Financial Services.
2. Software Subscriptions and Licenses: Cloud-based and on-premise software solutions including BlueCrest Strata platform, Relia-Vote Ballot Manager, Clarity analytics suite, Output Manager, and various mail processing software. Revenue generated through annual subscriptions and perpetual licenses with per-mail-piece or tiered pricing models.
3. Professional Services: Implementation services, training, productivity consulting, and maintenance services under the BlueShirt Excellence program. Includes equipment installation, operator training, workflow optimization, and ongoing technical support.
4. Parts and Supplies: Replacement parts, consumables, and supplies available through the ShopBlueCrest online parts store for ongoing equipment maintenance and operation.
5. Financial Services: Flexible financing solutions for clients through BlueCrest Financial Services, enabling customers to acquire equipment through leasing and financing arrangements.

Pricing tiers

Go-to-market motion3 records

Distribution channels6 records

Marketing channels12 records

Core offering

BlueCrest provides end-to-end print, mail, and parcel automation technology solutions for enterprise and government customers. The company manufactures and sells production inkjet printers, high-speed mail inserting systems, mail sorters, parcel sortation equipment, collaborative robotics, and an integrated software platform (BlueCrest Strata) that supports mail production reporting, document output management, vote-by-mail processing, and predictive analytics. Complementary professional services, certified remanufactured equipment, and customer financing round out the offering.

Product overview

BlueCrest offers a comprehensive, integrated portfolio of print, mail, and parcel automation solutions as a platform-plus-modules architecture. The core hardware offerings include production-level inkjet printers (IntelliJet Advantage 2200, IntelliJet 20 HD, AcceleJet), mail inserters (Epic, Element, Evolution, Pulse, Rival, Mailstream Productivity Series), parcel sortation equipment, card attaching systems, and robotics/cobots (OttoMATE). The software portfolio centers on the BlueCrest Strata cloud platform (Strata Sphere, Strata Output Manager), output management (Output Manager, Output Control), analytics (Clarity suite with Clarity Advisor, Optimizer, and Scheduler), vote-by-mail solutions (ReliaVote Ballot Manager, Relia-Vote 360), document processing (DFWorks, DirectView, Output Enhancement Visual Editor, OfficeMail, Enterprise Manager), and postal optimization (BCC Software). The company also offers certified remanufactured products. Solutions are complemented by professional services including training, productivity optimization, and maintenance. Strategic partnerships with HP Inc. (for printing systems) and Ricoh USA enable expanded market reach.

Differentiator

Problem solved

Functional benefit

Brands

• BCC Software: Postal and presort software solutions provider acquired by BlueCrest in 2020, serving the North American market for over 40 years.
• OttoMATE

Products and services

• Epic Inserting System High-speed, multi-format inserting solution for cost-effective, high-yield transactional mail processing with Plus speed enhancement processing letter mail up to 24,000 pieces per hour and flats up to 16,000 pieces per hour, featuring file-based processing that ensures 100% mailpiece integrity.
• Element Mail Inserter Smart, economical mail inserter designed for low-volume jobs and short page counts, featuring innovative vertical feeders to save space. Targets small to medium-sized businesses.
• Evolution Inserting System Advanced inserting system launched as latest innovation to BlueCrest's inserting portfolio, celebrated 100th installation milestone.
• Pulse Inserting System High-integrity inserting solution designed for increased operational efficiency, greater flexibility, and reduced cost for processing small run or manual jobs with automated setup and best-in-class application range.
• Rival Inserting System
• Mailstream Productivity Series
• IntelliJet Advantage 2200 Full-color inkjet printing system with HP Brilliant Ink Printing System, capable of printing up to 800 fpm in full color with Performance Economy mode. Strategic product in partnership with HP Inc.
• IntelliJet 20 HD
• AcceleJet Printing and Finishing System
• Infinity Plus Integrated envelope permit and printing solution that can be easily added to existing workflows, compatible with Strata Sphere and adds valuable functionality to any BlueCrest inserter.
• Integrated Card Attaching System
• OttoMATE Cobot Automation Collaborative robot automation solution engineered to work alongside human operators. Automates tray-filling and various tasks in mail production work cell. Integrated with BlueCrest Epic Inserter platform, capable of 24/7 continuous operation.
• BlueCrest Strata Cloud Platform Cloud-based software platform delivering solutions on demand. Includes Strata Sphere for mail production reporting and Strata Output Manager for document output management in the cloud with SOC 2 certification.
• Relia-Vote Ballot Manager Vote-by-mail software solution for high-integrity ballot processing with complete chain of custody tracking and verification capabilities. SOC 2 certified. Has surpassed milestone in annual subscriptions.
• Clarity Analytics Suite
• Parcel Sortation Solutions Parcel automation solutions for eCommerce fulfillment and parcel sortation, part of dedicated business unit launched in April 2024.
• Certified Remanufactured Equipment
• Vantage Select Letter Sorter Compact letter sorting technology unveiled at NPF 2026 (National Postal Forum) for postal sortation operations.

Quantifiable outcome

• Direct mail open rates of 80-90% vs 20-30% for email
• +6 more outcomes

Named customers16 records

Segments7 records

Ideal customer profiles5 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration4 records

AI capability9 records

Feature8 records

Partnerships

Eleven partnerships are on record, tiered regional, major, medium and core.

• Pacific Office Automation (POA)regionalChannel Partner/ Reseller/ Distributor · 4 December 2024Partnership brings mission-critical inserting and sorting capabilities to POA's production print customer base, expanding West Coast access to BlueCrest production mail solutions.
• Ricoh USAmajorStrategic or Co-development Partner · 27 August 2024Strategic partnership to combine leading technologies and deliver print and mail inserter solutions for North American markets. First phase integrates BlueCrest's high-speed, high-volume inserters and sorters into Ricoh's production print portfolio, enabling print service providers to automate mail production workflows. Both companies will integrate technology platforms through software collaborations to deliver operational savings, scalability, and automation.
• Parajett ABregionalStrategic or Co-development Partner · 11 June 2024Swedish company expanding partnership with BlueCrest by investing in IntelliJet Advantage 2200 full-color inkjet printing system for enhanced efficiency and print quality.
• AtosmajorStrategic or Co-development Partner · 28 March 2024Renewed and expanded partnership to elevate critical postal and parcel automation services. Partnership provides enhanced service capabilities for postal and parcel automation operations globally.
• Window Book, Inc.mediumOthers · 25 February 2022Acquisition expanding BlueCrest's suite of automated mailing software solutions. Strategic addition to the company's software portfolio.
• Fluence AutomationmajorOthers · 2 November 2021Acquisition expanding BlueCrest's solutions and market reach in eCommerce fulfillment and parcel sortation. Integration of hardware, software, and imaging solutions enhances BlueCrest's offerings in postal automation and growth markets.
• BCC SoftwarecoreOthers · 22 December 2020Acquisition of BCC Software, a leader in postal and presort software solutions in North America for over 40 years. Expands BlueCrest's address quality, presort, and mail tracking capabilities.
• Runbeck Election ServicesmajorStrategic or Co-development Partner · 25 September 2020Partnership to tackle vote-by-mail surge by combining BlueCrest's equipment and software solutions with Runbeck's election services expertise for mail-in ballot printing, inserting, and sorting.
• BCC SoftwarecoreStrategic or Co-development Partner · 27 August 2019Partnership agreement providing technologically advanced software solutions, postal optimization, and mail tracking for clients. BCC Software is a leader in postal and presort software solutions in North America for over 40 years and was acquired by BlueCrest in December 2020.
• Crawford TechnologiesregionalChannel Partner/ Reseller/ Distributor · 14 June 2019Value-added reseller (VAR) partnership to combine market-leading mail processing and workflow technology. Crawford Technologies resells BlueCrest solutions as part of integrated offering.
• HP Inc.coreTechnology or IntegrationGlobal strategic partnership for IntelliJet printing systems utilizing HP Brilliant Ink Printing System and High Definition Nozzle Architecture (HDNA) technology. Collaboration on production inkjet printing solutions for high-volume transactional print and mail operations.

Scale indicators7 records

Recent moves8 records

Expansion highlights8 records

Direct peers

• Quadient: Quadient is the most directly comparable direct peer, offering mail-sorting/folder-inserter equipment (IM series), customer communications management software, and parcel lockers — overlapping BlueCrest's inserters, sorters, and CCM software at enterprise customers in banking, insurance, and government.
• Crawford Technologies: Crawford Technologies is a long-standing BlueCres VAR partner (since 2019) and direct peer in mail/document workflow software (PRO Conductor), enabling print stream transformation and re-engineering for the same transactional mail operations BlueCrest targets.
• Doxim: Doxim is a direct peer in customer communications management and print-and-mail workflow SaaS, serving banks, credit unions, utilities, and healthcare with statement processing and mail-fulfillment capabilities that overlap BlueCrest's CCM and Strata software offerings.

Broad incumbents

• HP Inc. HP is BlueCrest's strategic partner for IntelliJet production inkjet technology (HDNA, PageWide), but is also a broader production-print incumbent whose commercial-print hardware competes for the same transactional-print budgets at BlueCrest's enterprise customers.
• OpenText: OpenText is a broad incumbent in customer communications management (Exstream, Document Presentment) and content services that addresses the software layer of BlueCrest's customer-stack and competes for the same enterprise communications-management budget.
• Pitney Bowes: Pitney Bowes is the company that divested BlueCrest's DMT division in 2018; it continues as a broad incumbent in mailing, shipping, and document services with an overlapping production-mail equipment portfolio (SendPro, pitneybowes.com) that addresses many of the same enterprise mailers.
• Ricoh USA: Ricoh is both a 2024 strategic partner (reselling BlueCrest inserters/sorters under its production-print portfolio) and a broad production-print competitor with continuous-feed inkjet and finishing systems sold into the same print-service-provider customers.

Emerging players

• Lob: Lob is an emerging digital-native player offering direct mail automation via API and a print-mail network, addressing the same enterprise mailing use cases as BlueCrest from a cloud-first, software-led angle that competes for incremental direct-mail volume rather than existing production floors.
• Tungsten Automation (formerly Kofax): Tungsten Automation provides document workflow automation, intelligent capture, and process orchestration that intersects with BlueCrest's Output Manager, DFWorks, and Strata workflow offerings — competing for the same document-processing line items at enterprise customers.
• Kodak (Production Printing): Kodak's Production Printing Systems (NEXFINITY, Prosper) provide continuous-feed inkjet press equipment for high-volume commercial and transactional print, overlapping with BlueCrest's IntelliJet and AcceleJet production-printing offerings in commercial-print shops.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat6 records

Key risks6 records

Key highlights6 records

Customer concentration

• Xx.com/BCrestinc
• YouTubeyoutube.com/c/BlueCrestInc
• Facebookfacebook.com/BlueCrestInc
• LinkedInlinkedin.com/company/bluecrest/mycompany

Compliance1 record

Revenue estimate

Valuation estimate

Number of profiles

Profiles9 records

Subsidiaries3 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A2 records

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Bluecrest