Get Help

What Get Help does

Get Help is a California Benefit Corporation that operates a HIPAA-compliant, cloud-based platform connecting public users, treatment professionals, first responders, and municipalities to mental health, addiction, and homelessness services. The platform is anchored by US Patent No. 10,217,529 B2 for patient bed inventory management and centers on real-time bed availability data synchronized at intake and discharge, replacing fragmented whiteboards, spreadsheets, and outdated call-in/mail-in systems. Its product suite comprises three interconnected solutions: GET HELP Search (free availability-based search for public and professionals), GET HELP Provider Tools (facility and census management for treatment centers, sober living, shelters, and mental health providers), and GET HELP Enterprise Solutions (multi-facility asset management, automated reporting, and API integrations with EHR/EMR and HMIS systems for municipalities and institutions).

The company makes money through subscription SaaS contracts billed monthly or annually to providers, municipalities, and enterprises, with pricing customized at the enterprise tier and no public disclosure of rates. Go-to-market combines enterprise field sales targeting municipalities, government agencies, and large treatment providers with product-led growth through the free consumer-facing search tool and mobile app. Distribution is augmented by a global channel partner network broadcasting provider availability to international audiences at no additional cost to providers. Notable customers and pilot partners include the Los Angeles Police Department, Los Angeles Homeless Services Authority, The Weingart Center, and the Office of Mayor Eric Garcetti; the company is also processing access requests for the St. Louis region. The company was founded by Dr. Tony Greco, PsyD, in approximately 2018, is headquartered in California, and operates with a remote-first team of 1-10 employees reporting 400+ years of collective industry experience including 12 doctors and 18 masters.

Name

Get Help

Legal name

Get Help

Website

https://gethelp.com

Company type

Private

Founded year

2018

Operating status

Operating

Headcount range

1–10 employees

Short description

Get Help operates a HIPAA-compliant cloud platform that connects treatment professionals, first responders, providers, and municipalities through real-time bed availability and facility management tools serving the mental health, addiction, and homelessness sectors.

Ownership category

akta.pro rank

Product category

Behavioral Health Software Platform

NAICS

Community Food and Housing, and Emergency and Other Relief Services (6242), Individual and Family Services (6241)

SIC

Services-Social Services (8300), Services-Health Services (8000)

akta.pro primary industry

Care Navigation, Referral & Digital Front Door Platforms (HLALABAH)

Keywords

• Behavioral health platform
• Treatment facility management
• Mental health software
• Addiction treatment services
• Homeless services platform

Headquarters

HQ city

El Segundo

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2B and B2C

Offering type

Software

Cost components

Personnel, Technology or R&D, Marketing or Sales, Operations, Infrastructure

Revenue model

1. Subscription Services: SaaS subscription model with monthly or annual billing cycles for providers, municipalities, and enterprises. Terms indicate paid subscriptions with no refund policy except when required by law.

Pricing tiers

Go-to-market motion3 records

Distribution channels4 records

Marketing channels7 records

Core offering

Get Help operates a cloud-based, HIPAA compliant ecosystem that connects treatment professionals, providers, municipalities, first responders, and the public for mental health, addiction, and homelessness services. Its core offerings include a free real-time bed availability search tool (GET HELP Search), facility and bed management SaaS for treatment centers and shelters (GET HELP Provider Tools), and enterprise solutions for municipalities and institutions managing multiple facilities (GET HELP Enterprise Solutions), supported by a mobile app and EHR/EMR and HMIS API integrations.

Product overview

GET HELP is a unified platform ecosystem offering three interconnected solutions: Search (public-facing tool for finding treatment facilities with real-time bed availability), Provider Tools (facility management for treatment centers, sober living, shelters, and mental health providers to manage beds and fill vacancies), and Enterprise Solutions (municipal/institutional tools for managing multiple facilities and coordinating across agencies). The flagship mobile app and API integrations connect caseworkers to service providers. The ecosystem was built for scalability at a global level and holds US Patent No. 10,217,529 B2 for its core patient bed inventory technology.

Differentiator

Problem solved

Functional benefit

Products and services

• GET HELP Search A free mobile and web search tool that provides real-time bed availability for treatment, mental health, sober living, and shelter facilities based on availability and proximity rather than paid advertisements, enabling direct referrals from app to facility without broker or call center involvement.
• GET HELP Provider Tools (Connected Facility Management) SaaS for treatment programs, sober living, shelters, and mental health facilities to track real-time census, broadcast bed availability, accept automatic referrals, run integrated global marketing, and access data analytics dashboards.
• GET HELP Enterprise Solutions Cloud-based, HIPAA compliant enterprise tools for municipalities, institutions, and enterprises to manage assets of multiple facilities, share instant data across agencies and departments, run automated reporting to funders and partners, and integrate with existing dashboards and EHR/EMR/HMIS systems.
• GET HELP Mobile App (iTunes)

Quantifiable outcome

• Eliminates broker, call center, and pay-for-play fees for providers
• +2 more outcomes

Named customers5 records

Segments4 records

Ideal customer profiles4 records

Technology focussed Yes

API detail

Has API

Yes

API docs

API detail

Core technology

AI maturity

App detail

Integration3 records

Feature5 records

Partnerships

Seven partnerships are on record, tiered core, flagship and minor.

• The Weingart CentercoreStrategic or Co-development PartnerThe Weingart Center, a homeless social services agency in Los Angeles led by Senator Kevin Murray (ret.), has endorsed and is a customer of Get Help. Senator Murray serves on the Get Help Advisory Board and provides strategic guidance.
• Los Angeles Police Department (LAPD)flagshipStrategic or Co-development PartnerLAPD is part of the unanimous Los Angeles City Council-approved pilot program alongside LAHSA for Get Help First Responder Search tools.
• Los Angeles Homeless Services Authority (LAHSA)flagshipStrategic or Co-development PartnerLAHSA is part of the unanimous LA City Council-approved pilot program alongside LAPD for Get Help's first responder and facility management tools.
• Long Beach City (Chief Information Officer and Department of Health)minorStrategic or Co-development PartnerLong Beach City Council unanimously approved a study with their CIO and Department of Health on a residency program with Get Help following the LA pilot success.
• Columbia Psychiatry MediacoreStrategic or Co-development PartnerDr. Lloyd Sederer, Advisory Board Chair, founded Columbia Psychiatry Media which produces topical expert videos for Medscape/WebMD. He serves as CMO of SessionTogether and brings thought leadership to Get Help.
• Integral Healthcare SolutionsminorStrategic or Co-development PartnerDr. Thomas G. Goddard's company worked with Get Help to develop rating methodologies for treatment facilities. IHS specializes in healthcare accreditation and compliance consulting.
• SessionTogetherminorStrategic or Co-development PartnerDr. Lloyd Sederer is Co-Founder and CMO of SessionTogether, a mental health service platform. Potential for cross-platform integration and shared expertise.

Scale indicators5 records

Recent moves6 records

Expansion highlights5 records

Direct peers

• FindHelp (formerly Aunt Bertha): Social care referral network connecting people to verified local resources for housing, food, healthcare, and other social services. Most direct competitor to Get Help's referral/search functionality, scaled nationally across the US.
• Unite Us: Social care coordination platform that connects health and social service providers through shared records, referrals, and outcome tracking. Comparable in targeting governments, health systems, and social service networks for cross-sector coordination.
• OpenBeds: Real-time behavioral health and substance use treatment bed availability platform used by health systems, states, and first responders to locate inpatient and residential treatment. Directly comparable product to Get Help's First Responder Search and Facility Management.
• Waypoint Housing Navigator: Specialized housing/homelessness navigation and referral platform built for caseworkers, first responders, and clients to find available shelter and housing resources. Overlaps significantly with Get Help's homeless-services use case.

Broad incumbents

• 211 (United Way): Free, confidential service providing information and referral for essential community services, including housing and addiction resources. Get Help positions itself as the modern, real-time-data alternative to the call/mail-in-based 2-1-1 model.
• SAMHSA Treatment Locator / FindTreatment.gov: Government-run substance use and mental health treatment facility directory maintained by SAMHSA. Direct competing offering to Get Help Search, but relies on periodic facility self-reporting rather than real-time bed inventory.
• WellSky: Large healthcare and human services software platform spanning care coordination, analytics, and post-acute care. Broad incumbent overlapping with Get Help's enterprise and reporting capabilities, particularly for health and community-based organization customers.
• NowPow (acquired by Unite Us): Community resource referral and analytics platform focused on social determinants of health. Now part of Unite Us but historically a comparable offering to Get Help's provider/municipality dashboard and referral tools.

Emerging players

• CredibleMind: Mental health and substance use platform providing personalized treatment recommendations and resource matching. Comparable in targeting the public-seeking-treatment user with availability-based recommendations instead of paid advertising.
• Lyra Health: Mental health benefits platform providing care navigation, therapist matching, and virtual care for employees. Adjacent to Get Help's mental health referral functionality with broader clinical service delivery scope.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat6 records

Key risks7 records

Key highlights7 records

Customer concentration

• Xx.com/gethelpinc
• Facebookfacebook.com/gethelpconnect
• LinkedInlinkedin.com/company/gethelpinc
• Instagraminstagram.com/gethelpinc

Compliance1 record

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds2 records

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Get Help