OpenFn
OpenFn is an open-source workflow automation and integration platform (iPaaS) that helps governments and NGOs connect disparate systems — including Salesforce, DHIS2, CommCare, and OpenMRS — to automate public service delivery across 41+ countries. It is a Digital Public Good backed by impact investors.
- Company typePrivate
- Founded2014
- HeadquartersLondon, United Kingdom
- Headcount11–50
- GTM typeB2B
- OfferingSoftware
What OpenFn does
OpenFn, operated by Open Function Group Inc. (a Delaware-incorporated Benefit Corporation with no venture capital investors), is a cloud-based workflow automation and integration platform (iPaaS) that helps governments and non-governmental organizations connect disparate web applications, AI tools, registries, and legacy systems to automate public service delivery. The platform — known as OpenFn / Lightning — provides a visual low-code workflow builder, 70+ open-source pre-built Adaptors for systems including Salesforce, DHIS2, CommCare, KoBoToolbox, OpenMRS, PostgreSQL, and HL7 FHIR, AI-assisted workflow creation, comprehensive audit trails, and zero-persistence mode for strict data protection. Built on Elixir/Phoenix, Node.js/TypeScript, and PostgreSQL deployed on Google Kubernetes Engine, the platform is 100% open source and can be self-hosted, deployed on-premise, or used as managed cloud. OpenFn is accredited as a Digital Public Good and holds UNICC Class-I security certification aligned with UNICEF standards, alongside GDPR, HIPAA, and FHIR compliance. Operations span 41+ countries across 4 continents, with named implementations for UNICEF, MiracleFeet, MyAgro, Swiss Tropical and Public Health Institute, International Rescue Committee, and government health ministries in Nigeria, Ghana, Cambodia, St. Lucia, and Thailand; the platform processes approximately 5 million workflow runs and ~50 million records annually.
The company generates revenue through a tiered SaaS subscription model (Free, Core $49/month, Growth $199/month, Scale $499/month) with country-specific LMIC discounts, plus custom-priced enterprise deployments (on-premise, private cloud, managed services), professional services (Priority Support from $75/hour, Platform 101 Training from $499, Implementer Training from $1,999/team), and a partner program with affiliates earning 10-20% commission and implementation partners receiving up to 40% license discounts. Go-to-market combines product-led growth via self-serve cloud onboarding, direct enterprise sales to governments and large NGOs, a two-tier channel partner program across 40+ countries, and active participation at DPI and global health forums. The distributed team comprises 21 core contributors across 12 countries, with operational hubs in Cape Town, London, and Kigali. Founded by Taylor Downs in 2014 (originally as part of Vera Solutions, which served 400+ organizations) and pivoted to a fully open-source Digital Public Good model around 2017, OpenFn is funded by impact-driven partners including Steele Foundation for Hope, Patrick J. McGovern Foundation, DIAL, Digital Square, CHAI, United Nations Foundation, UK Aid, and Echoing Green.
OpenFn firmographics
Firmographics- Name
- OpenFn
- Legal name
- Open Function Group Inc.
- Website
- https://openfn.org
- Company type
- Private
- Founded year
- 2014
- Operating status
- Operating
- Headcount range
- 11–50 employees
- Short description
- OpenFn is an open-source workflow automation and integration platform (iPaaS) that helps governments and NGOs connect disparate systems — including Salesforce, DHIS2, CommCare, and OpenMRS — to automate public service delivery across 41+ countries. It is a Digital Public Good backed by impact investors.
- Ownership category
- akta.pro rank
OpenFn industry classification
Industry- Product category
- Workflow Automation / Integration Platform as a Service (iPaaS)
- NAICS
- Software Publishers (5132), Computer Systems Design Services (541512), Computer Systems Design and Related Services (54151)
- SIC
- Services-Prepackaged Software (7372), Services-Computer Integrated Systems Design (7373)
- akta.pro primary industry
- iPaaS & Workflow Automation (BPAMAOAB)
- akta.pro secondary industry
- iPaaS (Cloud Integration Platforms) (HDAEAIAB)
Keywords
Where OpenFn is headquartered
LocationHeadquarters
- HQ city
- London
- HQ country
- United Kingdom
- HQ region
- Europe
Offices18 records
Markets served
OpenFn business model
Business model- GTM type
- B2B
- Offering type
- Software
- Cost components
- Personnel, Technology or R&D, Marketing or Sales, Operations, Infrastructure
Revenue model
- SaaS Subscriptions: Monthly or annual subscription tiers (Free, Core $49/mo, Growth $199/mo, Scale $499/mo) providing access to workflow automation platform with varying limits on workflows, runs, memory, users, and AI tokens. Revenue recognized on subscription basis with annual discounts up to 20%.
- Enterprise & Custom Deployments: Custom pricing for enterprise scale, on-premise deployments, private cloud, and managed services. Includes dedicated support SLAs, phone/video support, and 1:1 onboarding consultation.
- Professional Services & Training: Priority Support ($75/hr), Platform 101 Training ($499/training), Implementer Training ($1,999/team), and custom implementation services for deployment and project support.
- Partner Program Revenue Share: Affiliates earn 10-20% tiered commission on referrals. Partners access up to 40% discount on OpenFn Cloud licenses and can set their own resale rates.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Freemium | Annual | Free - Explore platform features with limited automation |
| Subscription | Monthly | Core - For teams ready to run multiple workflows |
| Subscription | Monthly | Growth - For teams scaling automation across portfolio |
| Subscription | Monthly | Scale - For organization-wide automation |
| Subscription | Multi-year contract | Enterprise - Custom scale, on-prem, or private cloud |
| Hybrid | Pay-as-you-go | Professional Services |
Go-to-market motion4 records
Distribution channels5 records
Marketing channels8 records
OpenFn product offering
Product offeringCore offering
OpenFn provides a cloud-based workflow automation and integration platform (iPaaS) — branded as OpenFn / Lightning — that enables governments and NGOs to connect disparate web applications, AI tools, registries, databases, and legacy systems. It offers a visual low-code workflow builder, 70+ open-source pre-built Adaptors, an AI Assistant, and comprehensive audit trails for compliance (GDPR, HIPAA, FHIR). The platform is delivered as a 100% open-source Digital Public Good with deployment options spanning cloud, on-premise, and managed services.
Product overview
OpenFn is a workflow automation and integration platform (iPaaS) that serves as a Digital Public Good for governments and NGOs. The core product is the OpenFn Platform (also called Lightning), which provides visual workflow building, 70+ pre-built Adaptors for connecting disparate systems, AI Assistant for workflow creation, and comprehensive audit trails. The platform supports real-time and scheduled workflow execution across web APIs, databases, and legacy systems. Pricing tiers range from Free to Enterprise, with add-on services including Priority Support, Platform 101 Training, and Implementer Training. The company also offers a Partner Program with Affiliate and Implementation Partner tracks for resellers and certified implementers.
Differentiator
Problem solved
Functional benefit
Products and services
- OpenFn Platform / Lightning Cloud-hosted workflow automation and integration platform (iPaaS) enabling governments and NGOs to connect disparate web applications, AI tools, registries, and legacy systems. Features visual workflow builder, 70+ pre-built adaptors, real-time and scheduled execution, comprehensive audit trails, and AI Assistant for workflow creation.
- Priority Support Add-on service providing 1:1 technical assistance, training, and project support from dedicated OpenFn specialists. Starting from $75/hour. Available to OpenFn Cloud customers who need hands-on help beyond standard email and community support.
- Platform 101 Training Training for new OpenFn administrators on core platform features, tips for building, testing, and troubleshooting workflows. Starting from $499 per training session.
- Implementer Training Certification training on delivering OpenFn implementations end-to-end. Covers workflow design, API discovery, platform admin, job-writing. Starting from $1,999 per team. Designed for systems integrators and consultants entering the Implementation Partner program.
Companies that use OpenFn
Customer profileNamed customers19 records
Segments4 records
Ideal customer profiles3 records
OpenFn technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- Yes
- API docs
- API detail
Core technology
AI maturity
App detail
Integration16 records
AI capability8 records
Feature6 records
OpenFn partnerships and signals
Strategic signalPartnerships
Ten partnerships are on record, tiered core, major and minor.
- PalladiumcoreStrategic partnership to accelerate digital transformation across development sectors. Combining Palladium's experience in large-scale digital health solutions with OpenFn's data exchange expertise. Currently delivering Data For Implementation (Data.FI), a PEPFAR-funded global project automating data exchange between EMRs, DHIS2, lab systems, and national platforms in Burundi, Côte d'Ivoire, Eswatini, and Ethiopia.
- UNICEFcoreLong-standing partnership with UNICEF for child protection case management systems. OpenFn integrates with UNICEF's Primero platform for secure safeguarding and sharing of sensitive child service data. Thailand Ministry of Public Health implementation combines Primero with government risk profiling AI.
- DIAL (Digital Impact Alliance)majorPartnership with DIAL to advance digital development and interoperability standards for governments and NGOs worldwide.
- Digital SquaremajorPartnership supporting digital health infrastructure development and health systems strengthening through workflow automation.
- Clinton Health Access InitiativemajorPartnership with CHAI to improve access to health services through automated data integration and system interoperability.
- United Nations FoundationmajorPartnership supporting UN Foundation's digital development initiatives and global health programs through OpenFn integration capabilities.
- DasraminorIndian strategic philanthropy organization supporting social impact initiatives in India.
- DimagicoreTechnology partnership integrating OpenFn with Dimagi's CommCare platform. CommCare provides offline-first mobile data collection for healthcare workers in 500+ clinics; OpenFn automates data sync to Salesforce M&E systems. Core integration for MiracleFeet case study (258,000 annual patient visits).
- Médecins Sans Frontières (MSF)majorMSF LIME project: OpenFn integration connecting OpenMRS electronic medical records with DHIS2 reporting systems for humanitarian healthcare operations. Designed as generic reusable model for deployment across MSF field sites in conflict zones and disaster response locations.
- Vera SolutionscoreImplementation partner that co-developed MiracleFeet's automated data pipeline with OpenFn. Vera Solutions is a technology consulting firm focused on the social sector, founded by Taylor Downs (also OpenFn founder).
Scale indicators8 records
Recent moves6 records
Expansion highlights6 records
OpenFn competitors and assessment
Company assessmentDirect peers
- n8n: n8n is an open-source workflow automation platform with a self-hostable model and visual workflow builder, closely mirroring OpenFn's iPaaS approach and PLG go-to-market motion. Both target technical users building integrations across disparate systems with code-optional interfaces.
- Make (formerly Integromat): Make is a visual no-code/low-code integration platform with a freemium SaaS model and tiered subscriptions similar to OpenFn's pricing structure. Both compete for users building integrations between SaaS apps, databases, and APIs.
- Camunda: Camunda is an open-source workflow and decision automation platform with both community and enterprise editions, closely matching OpenFn's open-source core + commercial add-ons model. Both target technical teams automating complex business processes.
- Pipedream: Pipedream is a developer-focused integration platform with pre-built connectors and code-based workflow customization. It targets similar technical users with comparable pre-built adaptor concepts to OpenFn's 70+ adaptors.
Broad incumbents
- Workato: Workato is an enterprise iPaaS platform serving larger enterprises with workflow automation and integration capabilities. It competes in the same category as OpenFn but targets larger enterprise customers with higher price points and a broader feature set.
- MuleSoft (Salesforce): MuleSoft is the enterprise iPaaS market leader, now part of Salesforce, offering integration and API management capabilities that overlap with OpenFn's core offering. It serves large enterprise and government customers with significantly more resources.
- Zapier: Zapier is the consumer/SMB workflow automation leader, offering app-to-app integrations with a freemium and tiered pricing model similar to OpenFn's. It serves a much broader market but is a competing workflow automation platform.
- Tray.io: Tray.io is a general-purpose iPaaS targeting mid-market and enterprise with visual workflow building and integration capabilities comparable to OpenFn's platform, though with a focus on revenue operations and enterprise use cases.
- Microsoft Power Automate: Microsoft Power Automate is a workflow automation platform integrated with the Microsoft ecosystem, offering low-code automation and integration across Microsoft and third-party services. It competes in the same category as OpenFn with significantly broader enterprise reach.
Others
- Dimagi: Dimagi builds CommCare, the mobile data collection platform most frequently integrated with OpenFn in deployments like MiracleFeet. While not a direct iPaaS competitor, Dimagi operates in the same LMIC digital health ecosystem and is a core technology partner.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat5 records
Key risks6 records
Key highlights7 records
Customer concentration
OpenFn social profiles
Digital presenceOpenFn compliance and trust
Trust signalCompliance4 records
OpenFn financial estimates
Financial estimateRevenue estimate
Valuation estimate
OpenFn leadership team
Management profileNumber of profiles
Profiles12 records
OpenFn funding detail
Funding detailFunding overview
Funding rounds2 records
Investors1 record
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
OpenFn M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about OpenFn
What does OpenFn do?
OpenFn provides a cloud-based workflow automation and integration platform (iPaaS) — branded as OpenFn / Lightning — that enables governments and NGOs to connect disparate web applications, AI tools, registries, databases, and legacy systems. It offers a visual low-code workflow builder, 70+ open-source pre-built Adaptors, an AI Assistant, and comprehensive audit trails for compliance (GDPR, HIPAA, FHIR). The platform is delivered as a 100% open-source Digital Public Good with deployment options spanning cloud, on-premise, and managed services.
Is OpenFn a public or private company?
OpenFn is a private company. It is classified as founder individual operated bootstrapped and is currently operating.
When was OpenFn founded?
OpenFn was founded in 2014. It employs 11 to 50 people.
Where is OpenFn based?
OpenFn is headquartered in London, United Kingdom, in the Europe region.
How does OpenFn make money?
Four revenue lines are on record. SaaS Subscriptions are the primary driver. The others are enterprise & Custom Deployments, professional Services & Training and partner Program Revenue Share.
Who are OpenFn's main competitors?
Direct peers on record are n8n, Make (formerly Integromat), Camunda and Pipedream. Broad incumbents are Workato, MuleSoft (Salesforce), Zapier, Tray.io and Microsoft Power Automate. Dimagi is listed as an others.
Does OpenFn have an API?
Yes. OpenFn provides a workflow automation API accessible through their Lightning platform. The platform offers a REST API for workflow provisioning and execution, with webhooks available for triggering workflows. Documentation is available at https://openfn.github.io/lightning/provisioning.html. The platform supports integration via HTTP/webhook triggers for real-time workflow execution and scheduled workflows. Developer documentation is at openfn.github.io/lightning/provisioning.html.
What industry is OpenFn in?
OpenFn's product category is Workflow Automation / Integration Platform as a Service (iPaaS). Its primary akta.pro industry code is BPAMAOAB, iPaaS & Workflow Automation, with a secondary code of HDAEAIAB, iPaaS (Cloud Integration Platforms). Its NAICS code is 5132 and its SIC code is 7372.