NarPOS

What NarPOS does

NarPOS is a Turkey-based SaaS provider of restaurant and retail point-of-sale (POS) automation software, headquartered in Istanbul. Founded in 2011 and legally restructured from Ercesa Yazılım to NarPOS Yazılım Mühendislik Bilgisayar ve Danışmanlık Ticaret A.Ş., the company serves approximately 14,000+ SMB and enterprise customers across restaurants, cafes, bakeries, hotels, universities, fitness centers, retail stores, and cloud kitchens in Turkey and reportedly 11 other countries. Its platform combines on-premise and cloud deployment across Windows, iOS, and Android, with a modular product suite including the core NarPOS POS, NarCOST inventory management, NarAPP waiter handheld, NarBOSS remote business management, QR menu, loyalty programs, courier tracking, virtual POS, and cashless cafeteria ticketing.

The platform's core technical differentiator is its integration breadth, spanning 40+ partners including Turkey's leading food delivery marketplaces (Yemeksepeti, Trendyol Yemek, Getir Yemek, Migros Yemek), payment gateways (Iyzico, Paytr, Paycell, belbim), accounting software (Logo, Paraşüt, Mikro, Nebim, SAP), e-invoice platforms (Uyumsoft, Veriban, Foribo), courier services, hotel PMS systems, and virtual PBX providers. NarPOS distributes primarily through bank partnerships with Halkbank and Şekerbank, where the software is bundled with banking services at preferential commission rates (2.88% and 0% respectively), supplemented by direct sales via a 'Request Demo' website funnel and indirect solution-partner referrals.

The revenue model combines software subscription/licensing fees with transaction-based commissions on payment processing. Bank-partnership tiers offer free adisyon software, eliminating per-merchant subscription cost for qualifying merchants and shifting the monetization model toward transaction take rates. The company received a $2M investment from Pytch Ventures in late 2023. Headcount is reported at 100 technical personnel. The platform reportedly processes 80B TRY in active user transaction volume, with named enterprise customers including Simit Sarayı, Faruk Güllüoğlu, and MacFit.

Name

NarPOS

Legal name

NarPOS Yazılım Mühendislik Bilgisayar ve Danışmanlık Ticaret A.Ş.

Website

https://narpos.com.tr

Company type

Private

Founded year

2011

Operating status

Operating

Headcount range

11–50 employees

Short description

NarPOS is a Turkey-headquartered SaaS provider of restaurant and retail POS automation software, serving 14,000+ SMB and enterprise customers across restaurants, cafes, hotels, universities, and cloud kitchens via a modular platform with 40+ third-party integrations and bank-partner distribution channels.

Ownership category

akta.pro rank

Product category

Restaurant Point-of-Sale (POS) Software

NAICS

Custom Computer Programming Services (541511)

SIC

Services-Prepackaged Software (7372)

akta.pro primary industry

Point-of-Sale (POS) & On-Property Commerce (THALACAI)

akta.pro secondary industries

POS Payment Software & Middleware (Terminal OS, Apps, Device Management) (FSAMADAC), Retail ERP (Merchandising, POS Back Office) (HDAEAEAD)

Keywords

• Restaurant POS software
• Food delivery integration
• QR menu solutions
• Inventory management
• Payment processing

Headquarters

HQ city

Istanbul

Offices1 record

Markets served

GTM type

B2B

Offering type

Software

Cost components

Personnel, Technology or R&D, Operations, Marketing or Sales, Infrastructure

Revenue model

1. Software Subscription / Licensing: NarPOS generates revenue primarily through software licensing/subscription fees for its restaurant automation POS platform. Under the Halkbank partnership, software fees are refunded upon reaching certain turnover targets. Under the Şekerbank partnership, e-adisyon (electronic billing) software is provided free of charge to eligible merchants.
2. Transaction / Commission Fees: The company earns commission on payment transactions processed through its platform, with differentiated rates (e.g., 2.88% for Halkbank Next-Day settlement) and promotional 0% commission rates for Şekerbank POS Card holders under the partnership campaign.

Pricing tiers

Go-to-market motion1 record

Distribution channels4 records

Marketing channels6 records

Core offering

NarPOS provides a modular restaurant and retail point-of-sale (POS) automation software platform available in both locally-installed and cloud-based deployments, compatible with Windows, iOS, and Android. The platform centralizes order management, table tracking, mobile waiter ordering, inventory control (NarCOST), loyalty programs, QR menu ordering, courier/route optimization (Kurye and NarMAP), and remote business monitoring (NarBOSS), and integrates via API with food delivery marketplaces, payment gateways, accounting software, e-invoice providers, courier services, hotel PMS, and virtual PBX systems serving the Turkish hospitality segment.

Product overview

NarPOS is a comprehensive restaurant and retail automation platform by Ercesa Yazılım (NarPOS Yazılım Mühendislik Bilgisayar ve Danışmanlık Ticaret A.Ş.) offering a modular ecosystem centered on the NarPOS core POS system. The platform combines on-premises and cloud-based capabilities across Windows, iOS, and Android. The product portfolio includes the NarPOS point-of-sale system as the central hub, complemented by NarCOST for inventory management, NarAPP for mobile waiter handheld operations, NarBOSS/Patron Modülü for remote business monitoring, NarCRM for field service and CRM operations, QR Menü for contactless digital ordering, Sadakat Uygulaması for loyalty programs, Kurye Uygulaması for delivery management, Bilet Sistemi for cashless cafeteria payments, Sanal POS for virtual payment acceptance, and Perakende Programı for retail operations. NarMAP provides map-based delivery visualization. The platform integrates with major Turkish food delivery marketplaces (Yemeksepeti, Getir Yemek, Trendyol Yemek, Migros Yemek), multiple payment providers (Iyzico, Paytr, Moka, Paycell, belbim), accounting software (Logo, Paraşüt, Mikro, Nebim, Minerva, SAP), e-invoice platforms (Uyumsoft, veriban, Foribo), courier services (İletmen, Hemen Kurye, fiyuu, Hemen Yolda), hotel management systems (HMS, Basit Otel), and virtual PBX providers (Telsam, Avencom). NarPOS serves diverse business types including chain restaurants, standalone restaurants, self-service, retail, cafes, bakeries, clubs, hotels, universities, and cloud kitchens.

Differentiator

Problem solved

Functional benefit

Products and services

• NarPOS Point-of-Sale System (Pos Sistemi) Core restaurant point-of-sale system providing touch-based order management, table tracking, billing/invoicing (adisyon), and multi-branch support. Designed for restaurants, cafes, hotels, and retail establishments to manage the full order-to-payment lifecycle in a single platform.
• NarCOST Inventory Management (Stok Yönetimi) Time-saving, cost-reducing, fully integrated stock control module that helps businesses manage inventory and calculate price adjustments based on changing costs, with claims of up to 10% annual inventory savings.
• Courier Application (Kurye Uygulaması) Courier/delivery application providing smart route optimization, courier assignment, order tracking, and communication management for efficient delivery across integrated marketplaces, with reported 30-50% increase in package delivery sales.
• NarAPP Mobile Waiter Application (Garson Cep Uygulaması) Mobile waiter application transforming smartphones and Android POS devices (VUK507/VUK509 compatible) into handheld terminals, enabling order management, payment collection, and e-invoice sending directly from the table.
• Loyalty Application (Sadakat Uygulaması) Customizable loyalty program application with integrated payment processing, campaign management, instant notifications, and unlimited customer rewards. Optionally includes a branded merchant mobile app on App Store and Play Store.
• QR Menu (Karekod Menü) Contactless digital menu solution allowing guests to view menus and place orders by scanning a QR code, with legally compliant pricing and automatic price updates synchronized from the POS system.
• NarBOSS Business Management Application (İşletme Yönetimi / Patron Modülü) Remote restaurant business management application allowing owners to monitor real-time reports, receive instant notifications for complimentary items and returns, access heat maps for delivery points, view loyal customer counts, and track all branches via graphical reports from smartphone or web.
• Ticket System (Bilet Sistemi) Cashless payment and ticket system for corporate cafeterias, universities, and canteens, integrated with student/staff card automation for fast and secure balance loading and turnstile access control.
• Virtual POS (Sanal POS) Cloud-based virtual payment solution enabling businesses to accept payments from devices other than dedicated POS hardware, including mobile phones, supporting SoftPOS and Android POS scenarios.
• Retail Program (Perakende Programı) Retail-specific POS program with table management, fast order entry, and instant payment processing adapted for retail store operations.
• NarCRM Field Service & CRM Field service management and CRM system with a web panel and mobile app for managing service operations, live location tracking, customer requests, job records, and service completion documentation including signatures and photos.

Quantifiable outcome

• Up to 10% annual savings on inventory costs through stock management module
• +3 more outcomes

Named customers10 records

Segments9 records

Ideal customer profiles6 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration39 records

Feature12 records

Partnerships

Three partnerships are on record, tiered core.

• YemeksepeticoreTechnology or IntegrationYemeksepeti is a major food delivery marketplace in Turkey. NarPOS integrates with Yemeksepeti to automatically route incoming orders to the POS system, display orders on kitchen screens, enable courier tracking, and provide profit/loss reporting per marketplace.
• Getir YemekcoreTechnology or IntegrationNarPOS integrates with Getir Yemek, automatically importing orders into the POS system, saving customer data in the database, and providing end-of-day reports on delivery areas and sales figures. Getir operates its own courier fleet.
• Trendyol YemekcoreTechnology or IntegrationTrendyol Yemek integration with NarPOS automatically routes orders to the POS, displays them on kitchen screens, enables real-time status notifications to customers, provides comprehensive sales reporting, and automatically marks out-of-stock items on the platform.

Scale indicators6 records

Recent moves6 records

Expansion highlights6 records

Direct peers

• Toast: US-listed restaurant POS and management platform offering POS, online ordering, payroll, and marketing for SMB and chain restaurants. Direct comparable on product scope (POS + modules + ecosystem integrations) and target customer (SMB restaurants), though operating at much larger scale.
• TouchBistro: Restaurant-specific POS with iPad-based front-of-house, integrated payments, and modular add-ons (reservations, loyalty, inventory). Closely comparable product philosophy to NarPOS — all-in-one restaurant automation rather than generic retail POS.
• Lightspeed Restaurant: Cloud POS for full-service restaurants, cafes, and quick-service, with inventory, menu management, and delivery integrations. Comparable in targeting multi-location and SMB restaurants and in offering cloud-based + on-premise deployment options.

Broad incumbents

• Square for Restaurants (Block): Restaurant-specific POS layer from Block (Square) bundled with broader payments ecosystem. Comparable target market (SMB restaurants) and integrated payment-led pricing model, though backed by far larger capital and broader product portfolio.
• Clover (Fiserv): POS hardware and software platform from Fiserv with extensive app marketplace and bank-led distribution via Fiserv's financial institution relationships — directly analogous to NarPOS's bank-partner GTM motion.
• Adyen: Global payments platform offering POS terminals and integrated commerce. Comparable on the payment-processing side of NarPOS's offering, with much broader geographic and capital scale.
• Shift4: Integrated payments and POS provider for restaurants and hospitality, with focus on full-service operators. Comparable payment-led POS model and hospitality vertical.

Emerging players

• Paraşüt: Turkish cloud accounting platform with a small merchant base. While primarily accounting (not POS), it overlaps with NarPOS's SMB Turkey target market and integrates with NarPOS today, representing a potential direct adjacency or partnership.
• Logo Software: Major Turkish business software vendor providing accounting, ERP, and POS modules for SMEs. Comparable on Turkish SMB back-office software footprint and accounting integration depth; partially overlaps with NarPOS's enterprise software stack.

Others

• Yemeksepeti: Turkey's leading food delivery marketplace and a core integration partner for NarPOS. Not a POS competitor but a critical ecosystem participant whose commercial terms directly shape NarPOS's delivery-module value proposition.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat5 records

Key risks6 records

Key highlights6 records

Customer concentration

• YouTubeyoutube.com/@narpos
• Xx.com/ercesayazilim
• Facebookfacebook.com/narposotomasyon

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds1 record

Investors1 record

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about NarPOS