Lyanne
Lyanne is a Paris-based, ORIAS-registered insurance services specialist that provides inter-insurer recourse and customer claims management to insurance companies and brokers, with additional direct-to-consumer policy analysis, dispute resolution, and insurance distribution services.
- Company typePrivate
- Founded2020
- HeadquartersParis, France
- Headcount1–10
- GTM typeB2B and B2C
- OfferingServices
What Lyanne does
Lyanne is a Paris-based French insurance services specialist, structured as a Société par actions simplifiée (SAS) with share capital of €14,143 and registered at RCS Paris under 851 101 568, that was founded in 2020 as a regulated insurance intermediary (ORIAS #20002457). The company operates a dual-sided platform: on the B2B side, Lyanne provides inter-insurer recourse services that help insurance companies and brokers (courtiers) emit and track conventional and common-law claims against other insurers, and customer claims management overflow that helps insurers process complaint backlogs within the French regulatory 60-day deadline during activity peaks. Its multi-disciplinary legal team covers both personal risks (auto, home, portable goods, travel, legal protection, unpaid rent) and professional risks (auto fleets, multi-risk, construction). Publicly reported operational outcomes include over €15 million in indemnities recovered, an 80% success rate on recourse claims, 6,000+ claims processed, and average handling under 30 days (with some disputes resolved in 8 days).
On the D2C side, Lyanne operates a website where individual policyholders can register, analyze their insurance contracts (auto, home, loan, payment card, pet, school, life accident), compare policies, file claims assistance at €49 per dossier, and engage pre-litigation dispute resolution under a 15% success fee on recovered indemnities or a flat €99 fee for non-indemnity disputes. The company also distributes third-party insurance contracts on a commission basis. Underlying technology is not disclosed: no API, SDK, MCP, AI/ML capability, or integration surface is referenced in source materials, and the platform is described as a web-based service workflow supported by an in-house legal team and a partner-lawyer referral network for bodily injury and litigation matters.
Lyanne generates revenue from four streams — success-fee dispute management for consumers, professional services fees for B2B claims processing and recourse (pricing not publicly disclosed), affiliate commissions from insurance distribution, and per-dossier claims filing fees. Go-to-market is sales-led for B2B (direct engagement with insurers and brokers) and self-serve for D2C (account creation and online engagement via the website), supported by content marketing across an educational blog, 50+ city-specific 'Risques par Ville' guides, and a LinkedIn presence. Headcount is reported at 1-10 employees, and the only disclosed funding event is a November 2021 seed round of approximately $1.36M from 50 Partners, Firstminute Capital, and business angels. No revenue figures, named enterprise customers, or subsequent funding rounds are publicly disclosed.
Lyanne firmographics
Firmographics- Name
- Lyanne
- Legal name
- Lyanne
- Website
- https://lyanne.fr
- Company type
- Private
- Founded year
- 2020
- Operating status
- Operating
- Headcount range
- 1–10 employees
- Short description
- Lyanne is a Paris-based, ORIAS-registered insurance services specialist that provides inter-insurer recourse and customer claims management to insurance companies and brokers, with additional direct-to-consumer policy analysis, dispute resolution, and insurance distribution services.
- Ownership category
- akta.pro rank
Lyanne industry classification
Industry- Product category
- Insurance Claims Management and Recourse Services
- NAICS
- Claims Adjusting (524291), Agencies, Brokerages, and Other Insurance Related Activities (5242), Insurance Agencies and Brokerages (524210), Other Insurance Related Activities (52429)
- SIC
- Insurance Agents, Brokers & Service (6411), Fire, Marine & Casualty Insurance (6331), Services-Legal Services (8111)
- akta.pro primary industry
- Claims Management & Digital FNOL Platforms (FSAGAGAC)
- akta.pro secondary industries
- Subrogation, Recovery & Coordination of Benefits (COB) Support (BPAAAFAG), Insurance Claims Intake & FNOL Support (BPAAAFAA)
Keywords
Where Lyanne is headquartered
LocationHeadquarters
- HQ city
- Paris
- HQ country
- France
- HQ region
- Europe
Offices2 records
Markets served
Lyanne business model
Business model- GTM type
- B2B and B2C
- Offering type
- Services
- Cost components
- Personnel, Operations, Marketing or Sales, Technology or R&D, Others
Revenue model
- Dispute Management Services: Pre-litigation dispute management for insurance claims. Lyanne assists clients in analyzing coverage and pursuing claims against insurers, charging 15% of recovered indemnities or 99€ flat fee for non-indemnity disputes. File processing fee of 49€ applies.
- Claims Processing Services: Overflow claims management for insurers, helping them handle customer complaint volumes within the regulatory 60-day deadline during peak activity periods. Pricing not publicly disclosed.
- Insurance Distribution: Commission income from insurers when Lyanne recommends or distributes insurance contracts based on client needs analysis.
- Inter-Insurer Recourse: Services helping insurers emit and track recourse claims against other insurers (conventional and common law), improving technical results. Pricing not publicly disclosed.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Outcome Based/ Performance | Pay-as-you-go | Dispute Resolution - Success Fee |
| Unit Pricing | Pay-as-you-go | Claims Management - Per File |
Go-to-market motion2 records
Distribution channels2 records
Marketing channels4 records
Lyanne product offering
Product offeringCore offering
Lyanne is a French insurance specialist that provides two core B2B services to insurance companies and brokers: "Recours entre assureurs" (inter-insurer recourse, helping insurers issue and track recourse claims to recover indemnities, with €15m+ recovered and an 80% success rate) and "Réclamations clients" (customer complaint overflow management within the regulatory 60-day deadline, having processed 6,000+ claims with average handling under 30 days). On the consumer side, the company offers contract analysis, claims management, pre-litigation dispute resolution, and insurance contract distribution to individual policyholders.
Product overview
Lyanne is a specialist provider of customer claims management and inter-insurer recourse services for insurance companies and brokers. The offering consists of two core services: Recours entre assureurs (inter-insurer recourse) and Réclamations clients (customer complaints), supported by additional service modules including insurance contract analysis, claims management (€49/file), dispute management (15% commission on recovered amounts), and insurance contract distribution. The company covers both personal risks (automobile, home, portable products, travel, legal protection, unpaid rent) and professional risks (auto fleets, business multi-risk, construction).
Differentiator
Problem solved
Functional benefit
Quantifiable outcome
- Over 15 million euros in indemnities recovered through recourse services
- +3 more outcomes
Companies that use Lyanne
Customer profileNamed customers2 records
Segments3 records
Ideal customer profiles3 records
Lyanne technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Lyanne partnerships and signals
Strategic signalPartnerships
Two partnerships are on record, tiered minor and core.
- Partner LawyersminorLyanne may refer complex cases involving bodily injury claims or matters requiring litigation to partner lawyers who handle the full case management. Lyanne can also connect users with partner attorneys for complex disputes beyond pre-litigation scope.
- Insurance CompaniescoreLyanne distributes insurance contracts from various insurers, receiving commissions based on the nature of products. Also receives referrals for claims management and recourse services.
Scale indicators4 records
Recent moves6 records
Expansion highlights5 records
Lyanne competitors and assessment
Company assessmentDirect peers
- Shift Technology: Paris-based insurtech applying AI to claims fraud detection and automation. Most comparable French peer operating at the intersection of insurance claims workflows and technology — the core domain Lyanne serves.
- SPB: Established French insurance services company providing claims management and affinity insurance programs. Closely comparable B2B services model supporting insurers with operational handling.
- Solly Azar: French insurance broker and intermediary offering distribution and claims-adjacent services. Comparable hybrid intermediary model operating between insurers and policyholders in France.
- +Simple: French digital insurance broker for professionals and SMEs. Comparable French broker intermediary with B2B and B2B2C motions targeting insurance distribution and policyholder services.
Broad incumbents
- Guidewire Software: Global incumbent providing claims management and core insurance software platforms. Competes at the broader claims workflow layer that Lyanne addresses through services.
- Solera Holdings: Global provider of claims management software and data solutions for property & casualty insurers. Broad incumbent serving similar insurer customers with claims handling tooling.
- Alan: Major French health insurtech operating across the insurance value chain. Comparable French insurtech profile and target audience (French consumers and businesses) but focused on health.
Emerging players
- Akur8: Paris-based insurtech providing AI-powered insurance pricing solutions. Comparable French insurtech profile and customer base (insurers) but focused upstream on pricing rather than claims.
- Descartes Underwriting: Paris-based insurtech specializing in parametric insurance. Comparable French insurtech serving carrier and broker customers but operating in specialty underwriting rather than claims services.
- Luko: French home insurtech offering policyholder-focused coverage and claims experience. Comparable French insurtech serving policyholders with digital claims, but as a carrier rather than intermediary.
Market position
Strengths4 records
Weaknesses5 records
Competitive moat4 records
Key risks6 records
Key highlights6 records
Customer concentration
Lyanne social profiles
Digital presenceLyanne compliance and trust
Trust signalCompliance1 record
Lyanne financial estimates
Financial estimateRevenue estimate
Valuation estimate
Lyanne leadership team
Management profileNumber of profiles
Profiles2 records
Lyanne funding detail
Funding detailFunding overview
Funding rounds1 record
Investors3 records
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Lyanne M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Lyanne
What does Lyanne do?
Lyanne is a French insurance specialist that provides two core B2B services to insurance companies and brokers: "Recours entre assureurs" (inter-insurer recourse, helping insurers issue and track recourse claims to recover indemnities, with €15m+ recovered and an 80% success rate) and "Réclamations clients" (customer complaint overflow management within the regulatory 60-day deadline, having processed 6,000+ claims with average handling under 30 days). On the consumer side, the company offers contract analysis, claims management, pre-litigation dispute resolution, and insurance contract distribution to individual policyholders.
Is Lyanne a public or private company?
Lyanne is a private company. It is classified as venture growth investor backed and is currently operating.
When was Lyanne founded?
Lyanne was founded in 2020. It employs 1 to 10 people.
Where is Lyanne based?
Lyanne is headquartered in Paris, France, in the Europe region.
How does Lyanne make money?
Four revenue lines are on record. Dispute Management Services are the primary driver. The others are claims Processing Services, insurance Distribution and inter-Insurer Recourse.
Who are Lyanne's main competitors?
Direct peers on record are Shift Technology, SPB, Solly Azar and +Simple. Broad incumbents are Guidewire Software, Solera Holdings and Alan. Emerging players are Akur8, Descartes Underwriting and Luko.
Does Lyanne have an API?
No public API is recorded for Lyanne.
What industry is Lyanne in?
Lyanne's product category is Insurance Claims Management and Recourse Services. Its primary akta.pro industry code is FSAGAGAC, Claims Management & Digital FNOL Platforms, with a secondary code of BPAAAFAG, Subrogation, Recovery & Coordination of Benefits (COB) Support. Its NAICS code is 524291 and its SIC code is 6411.