Sogetel

What Sogetel does

Sogetel is a private Canadian telecommunications company headquartered in Nicolet, Quebec, serving residential and business customers across approximately 70,000 addresses in Quebec municipalities. The company operates a fiber-to-the-premises network delivered under its own infrastructure as well as through participation in the government-subsidized "Opération haute vitesse Canada Québec" broadband program. Its service portfolio spans four pillars: fiber Internet, cable television under the SOFI sub-brand (over 112 channels with HD DVR capability up to 800 hours and five simultaneous recordings), residential landline telephony with unlimited Canada/US long-distance options, and a recently expanded mobile offering that resells plans and devices on Bell/Telus-style network access. The company also offers accessibility-focused mobile plans and devices (Doro 824C, Tecla hands-free device, Video Relay Service, T9-1-1 texting) through partnerships with Bell and SRV Canada.

Sogetel's business model is a recurring subscription-based ISP/telco model anchored on bundled-service economics: customers receive $5/month off for combining two services and $10/month off for three or more across Internet, TV, Telephony, and Mobile. Pricing is hierarchical, from a $30/month basic mobile plan to a $85/month top international tier, with usage-based mobile options ($10–$150/month) and one-time device financing on 24-month terms. Distribution combines a self-serve e-commerce website with address-based availability checks, physical boutiques in Nicolet and Saint-Paulin, an authorized mobility agent channel for device sales, inside-sales phone support (1 866 764-3835), and a referral arrangement with Téléphone Lambton Courcelles for out-of-footprint addresses. The company employs 251–500 people and supports customers through the Mon Sogetel web portal and the Mon Wi-Fi Sogetel mobile app, which provides network management, parental controls (ExperienceIQ), and speed testing. Strategic partnerships with Bell (accessibility infrastructure) and SRV Canada (video relay) round out the offering, while Cadix/Calix Gigaspire U6 routers and dual-band Wi-Fi 6 hardware support the in-home network layer.

Name

Sogetel

Legal name

Sogetel inc.

Website

https://sogetel.com

Company type

Private

Founded year

2000

Operating status

Operating

Headcount range

251–500 employees

Short description

Sogetel is a private Quebec-based fiber-to-the-premises telecommunications company serving approximately 70,000 residential and business addresses across underserved municipalities with bundled Internet, cable television (SOFI), residential telephony, and mobile services, supplemented by a government-subsidized broadband expansion program.

Ownership category

akta.pro rank

Product category

Telecommunications Services

NAICS

Wired Telecommunications Carriers (517111), Wired and Wireless Telecommunications Carriers (except Satellite) (51711), Wireless Telecommunications Carriers (except Satellite) (517112)

SIC

Telephone Communications (No Radiotelephone) (4813), Cable & Other Pay Television Services (4841), Radiotelephone Communications (4812)

akta.pro primary industry

Fiber ISPs (FTTH/FTTP Retail Providers) (HDAIADAE)

akta.pro secondary industries

Residential/Broadband ISPs (Consumer Internet) (HDAIADAA), Rural Broadband & Cooperative Fiber Operators (HDAIACAG), Business/Enterprise Fixed Connectivity Providers (SME/Enterprise Broadband) (HDAIABAI), Wi‑Fi Extenders & Mesh Nodes (Access CPE) (HDAFAIAI)

Keywords

• Fiber optic internet
• Cable television services
• Residential telephony
• Mobile cellular plans
• Bundled telecom services

Headquarters

HQ city

Nicolet

HQ country

Canada

HQ region

North America

Offices3 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Infrastructure, Personnel, Operations, Technology or R&D, Marketing or Sales

Revenue model

1. Residential telecommunications services: Monthly subscription fees for bundled services including internet, television, and telephony. Customers can combine services for savings of $5/month for 2 services or $10/month for 3 services.
2. Mobile services: Monthly cellular plans ranging from $30 to $85/month with various data allowances and features. Includes options for tablets, mobile stations, and flexible usage-based pricing.
3. Mobile device sales: Sale of mobile phones and devices with monthly payment options (24-month terms), including Apple iPhone, Samsung Galaxy, Google Pixel, Motorola, and TCL devices.
4. Telephony add-on features: Additional features for residential telephony including caller ID ($3.95), voicemail ($5), call waiting ($2.75), call forwarding, conference calling, and long distance options.
5. Mobile add-on services: Premium features including evolved messaging center ($10/month), visual voicemail ($15/month), call forwarding, and international calling options.

Pricing tiers

Go-to-market motion3 records

Distribution channels5 records

Marketing channels6 records

Core offering

Sogetel delivers fiber optic internet, cable television under the SOFI brand, residential landline telephony, and mobile cellular services to households and businesses across Quebec, Canada. The company sells a curated lineup of mobile devices (Apple iPhone, Samsung Galaxy, Google Pixel, Motorola, TCL) on 24-month payment plans and supports its services through physical boutiques, an online customer portal, and a home Wi-Fi management app. Its network covers approximately 70,000 addresses and is being expanded through the government-subsidized Opération haute vitesse Canada Québec fiber program.

Product overview

Sogetel is a Quebec-based telecommunications company offering a unified triple-play and mobile service portfolio consisting of fiber optic Internet, cable television (SOFI), residential landline telephony, and mobile services. The core offering includes customizable TV packages with over 112 channels, high-speed fiber Internet serving approximately 70,000 addresses, and various mobile plans from basic to premium international tiers. Supporting infrastructure includes the Mon Sogetel customer portal, Mon Wi-Fi Sogetel management app, and Calix Gigaspire U6 Wi-Fi routers. Mobile services feature a wide selection of devices including Apple iPhone, Samsung Galaxy, Google Pixel, and accessibility-focused devices like Doro 824C, with mobile plans ranging from basic calling/texting ($30/month) to premium international unlimited plans ($85/month). The company also participates in the government-subsidized Opération haute vitesse Canada Québec fiber optic expansion program. Accessibility services are provided through Bell partnerships, including the Video Relay Service and T9-1-1 emergency text messaging.

Differentiator

Problem solved

Functional benefit

Brands

• SOFI: Television service brand offering customizable TV packages with over 112 channels
• Mon Sogetel
• Mon Wi-Fi Sogetel

Products and services

• Internet (Fibre optique) High-speed fiber-to-the-premises internet service delivered over Sogetel's fiber optic network, offering ultra-fast download speeds to residential customers across approximately 70,000 addresses in Quebec.
• Forfait Maison connectée Connected-home internet package built on Sogetel's fiber optic network, designed to support simultaneous streaming and connected-device usage for families.
• Télévision SOFI (Forfaits SOFI) Cable television service offering over 112 customizable channels in HD with DVR capabilities allowing simultaneous recording of up to 5 HD channels and 800 hours of storage, branded under the SOFI sub-brand.
• Téléphonie résidentielle Residential landline telephone service with unlimited local calling, long-distance options to Canada and the United States, and a menu of add-on features such as caller ID, voicemail, call waiting, and call forwarding.
• Mobilité (Mobile cellulaire) Mobile cellular service offering plans ranging from basic unlimited Canada calling and texting (from $30/month) through flexible usage-based pricing up to premium international unlimited plans, with travel add-ons for North America and international destinations.
• Appareils mobiles (Apple, Samsung, Google, Motorola, TCL) Retail lineup of mobile devices including Apple iPhone 13 Pro through 17 Pro Max, Samsung Galaxy S23 FE through S26 Ultra, Google Pixel 9a through 10a, Motorola, and TCL phones, sold at full price or via 24-month monthly payment plans.
• Routeurs Wi-Fi (U4, U4.2, U6, U6T, Calix Gigaspire U6) Dual-band Wi-Fi 2.4 GHz and 5 GHz customer-premises routers (U4, U4.2, U6, U6T models and Calix Gigaspire U6) provided as part of Sogetel's internet service and managed via the Mon Wi-Fi Sogetel app.
• Services d'accessibilité mobile (accessibilité Bell) Accessibility services for mobile customers with visual, hearing, speech, or mobility impairments, including a $20/month plan discount, the Mobile Accessibility Android app, adapted devices such as the Doro 824C, the Tecla hands-free controller, free 24/7 Video Relay Service through SRV Canada, and T9-1-1 emergency text messaging, delivered via partnership with Bell.

Quantifiable outcome

• Network covers nearly 70,000 addresses in Quebec
• +2 more outcomes

Segments2 records

Ideal customer profiles2 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

AI capability7 records

Feature5 records

Partnerships

Three partnerships are on record, tiered core and minor.

• SRV Canada (Video Relay Service)coreTechnology or IntegrationSRV Canada provides free Video Relay Service (VRS) enabling deaf and hard-of-hearing users to communicate via sign language interpretation during phone calls, available 24/7. Sogetel offers this service to eligible customers and does not charge data for VRS usage on Bell Mobility network in Canada.
• Bell (Accessibility Partner)coreTechnology or IntegrationBell provides accessibility services including documents in Braille, large print, audio CD, and electronic text formats for blind or vision-impaired customers. Also provides Texto 911 (T9-1-1) emergency texting service and compatible accessibility devices like the Doro 824C smartphone for visually impaired users.
• Téléphone Lambton CourcellesminorChannel Partner/ Reseller/ DistributorReferral partnership where certain service areas are redirected to Téléphone Lambton Courcelles for continued service fulfillment for customers in specific municipalities.

Scale indicators2 records

Recent moves6 records

Expansion highlights6 records

Direct peers

• Vidéotron: Quebecor's Vidéotron is the dominant cable, fiber Internet, telephony, and mobile operator in Quebec, directly competing with Sogetel across Internet, TV, and mobile services within the same provincial footprint.
• Cogeco Communications: Cogeco operates cable and fiber broadband services in Quebec and Ontario under Cogeco Connexion, with a comparable product mix (Internet, TV, telephony) and a similar regional/tier-2 carrier profile to Sogetel.
• VMedia: VMedia is a smaller Canadian independent ISP offering Internet, TV, and home phone services in Quebec and Ontario, closely matching Sogetel's positioning as a non-incumbent bundled-services provider.
• Distributel Communications: Distributel is a Canadian independent telecom providing Internet, TV, and home phone services on a wholesale-network basis, with a similar independent carrier profile to Sogetel.
• Ebox (by Telus subsidiary): Ebox is a Canadian fiber and DSL Internet provider (part of the TELUS family) serving Quebec and Ontario residential customers, directly comparable to Sogetel on Internet and bundled services.
• Téléphone Lambton Courcelles: Téléphone Lambton Courcelles is a small Quebec cooperative telecom with which Sogetel has a referral partnership; it is a comparable small Quebec fiber/cooperative telecom operator serving a similar rural segment.

Broad incumbents

• Bell Canada: Bell is Canada's largest incumbent telecom, offering fiber Internet, TV, landline, and wireless across Quebec and nationally, and is also Sogetel's wholesale/accessibility partner; directly competes with Sogetel in residential fiber and mobile.
• TELUS: TELUS is a major Canadian incumbent offering wireline and wireless services, with fiber-to-the-home buildouts expanding into Quebec-adjacent markets; competes with Sogetel in mobile and increasingly in fiber broadband.
• Rogers Communications: Rogers is a national Canadian incumbent with cable, fiber, and mobile (including the Shaw spectrum assets), competing with Sogetel across mobile and broadband service bundles.

Regional players

• Execulink Telecom: Execulink is an Ontario-based independent fiber and wireless ISP serving rural and small-town communities — directly comparable to Sogetel's regional fiber/rural broadband focus, though operating in a different province.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat5 records

Key risks6 records

Key highlights6 records

Customer concentration

• Facebookfacebook.com/Sogetel.inc
• LinkedInca.linkedin.com/company/sogetel-inc

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds1 record

Investors1 record

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Sogetel