What Arcadier does

Arcadier Pte. Ltd. is a Singapore-based, privately held software company founded in 2013 that provides an enterprise-grade marketplace platform enabling organizations to launch, operate, and scale multi-vendor marketplaces without building from scratch. The platform is API-first and headless, exposing 150+ documented REST endpoints and built on Microsoft Azure cloud infrastructure with PCI-DSS-compliant hosting and SOC 2 Type II / ISO 27001 certifications targeted for Q2 2026. Its core product delivers pre-built buyer, seller, and admin experiences alongside operational-ready workflows, with extensibility enabled through a Developer Platform and Plug-In Marketplace (launched 2019) and 30+ partner integrations. The technology is positioned to slot into customers' existing technology stacks rather than replace them, supporting use cases from B2C peer-to-peer marketplaces to B2B supplier networks and supply chain platforms.

Arcadier generates revenue through a structured commercial model combining a one-time Core Setup & Configuration fee, a monthly subscription for Marketplace Platform Access (with no feature gates and optional milestone-based tier step-ups), a recurring Management & Maintenance fee, pay-as-you-go Technical Support, and separately quoted Managed Services covering full builds, partial-scope work, ad-hoc support, and infrastructure management. Pricing is quote-based and scoped to deployment complexity, integration depth, and governance requirements, with no default transaction fee (though a variable GMV alternative is offered). The go-to-market is enterprise-led, combining field sales into enterprise, mid-market, and public-sector buyers with inside sales driven by HubSpot-managed inbound leads and a solutions architect-led 45-minute scoping conversation as the standard entry point.

The company serves a globally distributed customer base of 260+ powered marketplaces and 5,700+ active merchants spanning financial services (Home Credit Philippines, OCBC), membership associations (BCAA), healthcare and disability services (Kinora), pharmaceutical supply chain (Clarivate Cortellis Supply Chain Network), retail pharmacy (Farmatodo), and consumer communities (TOKI). It also acts as a UNOPS partner for the Defeat-NCD global public health marketplace, reflecting a deliberate mix of commercial enterprise accounts and high-profile impact deployments.

Name

Arcadier

Legal name

Arcadier Pte. Ltd.

Website

https://arcadier.com

Company type

Private

Founded year

2013

Operating status

Operating

Headcount range

51–100 employees

Short description

Arcadier is a Singapore-headquartered software company that provides an API-first, enterprise-grade marketplace platform enabling organizations to launch and operate multi-vendor B2B, B2C, and supply chain marketplaces via 150+ REST APIs on Microsoft Azure.

Ownership category

akta.pro rank

Product category

Marketplace Platform Software

NAICS

Software Publishers (5132)

SIC

Services-Prepackaged Software (7372)

akta.pro primary industry

Marketplace Enablement, Seller Tools & E-commerce Infrastructure (BPAMAGAK)

Keywords

• Marketplace platform
• Headless commerce
• Multi-vendor marketplace
• API-first platform
• Marketplace infrastructure

Headquarters

HQ city

Singapore

HQ country

Singapore

HQ region

Asia

Offices1 record

Markets served

GTM type

B2B

Offering type

Software

Cost components

Personnel, Technology or R&D, Marketing or Sales, Infrastructure, Operations

Revenue model

1. Marketplace Platform Licensing: Monthly flat fee for marketplace platform access scoped to usage and deployment complexity. When marketplace hits agreed milestones, the licence could step to the next agreed tranche. All triggers known before signing. No transaction fee as default, though a variable GMV fee is available as an alternative if clients prefer. Full API access, webhooks, admin portal, and all core updates and patches included with no feature ceiling.
2. Core Setup & Configuration: One-time foundational fee covering marketplace configuration, connection, and readiness across staging and production environments. Additional environments billed as needed.
3. Management & Maintenance: Monthly fee scoped to complexity covering platform monitoring, updates, security patches, fixes, and ongoing relationship with Client Success team.
4. Technical Support: Pay-as-you-go direct access to Arcadier's technical team for queries, ad-hoc development support, and integration guidance. All core platform bugs fixed at no charge, always.
5. Managed Services: Extension of client teams for initial build through ongoing operations. All engagements quoted separately for transparency. Includes Full Build & Delivery (scoped by complexity and scale), Partial Scope (overflow alongside client teams), Ad Hoc Support (no retainer required), and Infrastructure Management (front-end hosting, repository, CI/CD, post go-live infrastructure).

Pricing tiers

Go-to-market motion3 records

Distribution channels2 records

Marketing channels9 records

Core offering

Arcadier sells an enterprise-grade, API-first marketplace platform that organizations use to launch, operate, and scale multi-vendor (3-sided: buyer, seller, admin) marketplaces in weeks rather than years. The platform runs on Microsoft Azure, ships with pre-built operational workflows, 150+ REST endpoints, and headless extensibility, and is complemented by separately sold Core Setup & Configuration, Management & Maintenance, Technical Support, and Managed Services engagements.

Product overview

Arcadier is a global marketplace platform company offering an enterprise-grade marketplace platform as its core product. The platform provides a unified, API-first solution that supports 3-sided marketplaces (buyer, seller, admin) with native workflows, headless architecture, and no feature gates. The offering includes the core Marketplace Platform with full API access, complemented by professional services including Core Setup & Configuration, Management & Maintenance, Technical Support, and Managed Services (Full Build & Delivery, Partial Scope, Ad Hoc Support, and Infrastructure Management). The platform is priced on a subscription model with transparent commercial terms and no hidden fees.

Differentiator

Problem solved

Functional benefit

Products and services

• Arcadier Marketplace Platform An enterprise-grade, API-first marketplace platform that integrates with existing enterprise stacks, adapts to business models, and scales with ambition. Provides native 3-sided user experiences (buyer, seller, admin), operational-ready workflows, headless architecture, 150+ REST endpoints, and a 99.9% uptime SLA on Microsoft Azure. Targeted at enterprises, mid-market businesses, and public-sector institutions.
• Developer Platform and Plug-In Marketplace Developer-facing extension of the Arcadier Marketplace Platform that lets third-party developers build, publish, and integrate plug-ins and extensions, broadening platform capabilities and accelerating marketplace innovation. Targeted at developer teams building on top of the Arcadier platform.
• Core Setup & Configuration

Quantifiable outcome

• 260+ marketplaces launched on the Arcadier platform globally
• +3 more outcomes

Named customers7 records

Segments6 records

Ideal customer profiles3 records

Technology focussed Yes

API detail

Has API

Yes

API docs

API detail

Core technology

AI maturity

App detail

Feature9 records

Partnerships

Four partnerships are on record, tiered core and flagship.

• Microsoft AzurecoreTechnology or IntegrationArcadier operates entirely on Microsoft Azure cloud infrastructure. Azure provides the underlying compute, storage, network, and security capabilities (including built-in DDoS protection) that power the Arcadier marketplace platform. All production systems are backed up and stored securely within Microsoft Azure with encryption applied at rest and in transit.
• Microsoft CorporationcoreTechnology or IntegrationCorporate services and Azure cloud infrastructure provider. Arcadier's entire platform operates on Microsoft Azure, and corporate services also leverage Microsoft products.
• United Nations Office for Project Services (UNOPS)flagshipStrategic or Co-development PartnerUNOPS partner for the Defeat-NCD Marketplace, a global initiative to combat non-communicable diseases. Arcadier provides the marketplace platform technology to support this public health initiative, representing a high-profile strategic partnership with a multilateral organization.
• 30+ Arcadier Partner IntegrationscoreTechnology or IntegrationThe platform features 30+ partner integrations enabling interoperability with third-party services. These integrations extend platform capabilities and accelerate marketplace deployment for clients across different verticals and use cases.

Scale indicators9 records

Broad incumbents

• Shopware: Open-commerce platform with marketplace and B2B capabilities. Broader commerce focus than Arcadier but overlapping marketplace use cases for mid-market and enterprise customers.
• Salesforce Commerce Cloud: Enterprise commerce platform with marketplace features (AppExchange, B2B Commerce). Competes for the same enterprise budgets as Arcadier but as part of a much broader CRM/commerce portfolio.
• BigCommerce: SaaS commerce platform with multi-storefront and marketplace functionality. Targets overlapping mid-market and enterprise segments with broader commerce positioning.
• Adobe Commerce (Magento): Enterprise commerce platform with marketplace extensions and large ecosystem. Represents head-to-head competition for complex enterprise marketplace RFPs where buyers bundle marketplace into broader commerce decisions.

Direct peers

• Mirakl: Closest direct competitor: an enterprise marketplace enablement platform that helps retailers, brands, and B2B operators launch and operate multi-vendor marketplaces. Shares Arcadier's target buyer (large enterprises) and API-first, integration-heavy value proposition.
• Spryker: Enterprise commerce platform with strong marketplace and B2B capabilities. Competes for the same complex, integration-heavy enterprise marketplace deals as Arcadier, particularly in Europe and globally.
• Marketplacer: Headless marketplace platform with a plug-in ecosystem and enterprise/mid-market focus. Direct competitor in API-first marketplace enablement, with overlapping customer segments and similar managed-services motion.
• Sharetribe: Marketplace SaaS focused on SMB and peer-to-peer marketplaces. Less enterprise-focused than Arcadier but addresses the same core 'launch-a-marketplace' use case, often as a lower-cost alternative.
• CS-Cart Multi-Vendor: Multi-vendor marketplace software with thousands of customers globally. Competes at the SMB/mid-market tier of marketplace enablement, overlapping Arcadier's mid-market segment.
• Vendasta: White-label marketplace and commerce platform targeting agencies, SMBs, and channel partners. Overlaps with Arcadier in marketplace-as-a-service functionality, though typically for smaller-footprint deployments.

Market position

Strengths5 records

Weaknesses5 records

Key risks5 records

Key highlights7 records

Customer concentration

• Xx.com/Arcadier_
• LinkedInlinkedin.com/company/arcadier

Compliance5 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles3 records

Funding overview

Funding rounds4 records

Investors1 record

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Arcadier