Norse Feedback

What Norse Feedback does

Norse Feedback is a Norwegian software company founded in 2018 and headquartered in Førde, Norway, that sells a subscription-based digital assessment and outcome-measurement platform to mental health service providers. The product centers on the Norse system, which collects patient-reported outcome data via SMS or email invitations sent 48 hours before a clinical consultation, scores the responses, and delivers an automated report to the treating provider to support precision treatment. The platform is modular, with Norse as the core engine, supported by Impact (outcome measurement), Datacap (secure data collection), Analysis (analytics and service optimization), Implementation (deployment support), and a Patient Interface, plus sector-specific configurations for specialist healthcare, municipalities, finance, insurance, sports, research, and youth services.

The business targets three primary segments: specialist mental health clinics, Norwegian primary/municipal healthcare, and adjacent institutional buyers including insurance companies and sports organizations. Revenue is generated through a subscription model; pricing is not publicly disclosed. Go-to-market is enterprise field sales with a consultative motion, evidenced by a 'Book Demo' CTA and direct outreach to municipalities, specialist clinics, insurance firms, and sports bodies. The company maintains an academic affiliation network (Norse Research Network) anchored by a Professor II / Chief Specialist and a PhD-level researcher, lending research credibility. As of the available data, Norse Feedback has 1-10 employees, has raised approximately NOK 20M in its most recent (2026) round, and reports a cumulative funding history of roughly $4.5M USD across prior rounds since 2018, with investors including Laho AS, Seriva AS, and Farvatn Venture.

Name

Norse Feedback

Legal name

Norse Feedback

Website

https://norsefeedback.com

Company type

Private

Founded year

2018

Operating status

Operating

Headcount range

1–10 employees

Short description

Norse Feedback is a Norwegian SaaS provider of digital patient assessment and outcome-measurement software for mental health service providers, including municipalities, specialist clinics, insurance, and sports organizations, sold on a subscription basis.

Ownership category

akta.pro rank

Product category

Mental Health Software

NAICS

Computer Systems Design Services (541512)

SIC

Services-Prepackaged Software (7372)

akta.pro primary industry

Patient Feedback, Surveys, Reputation & Experience Measurement (VoC) (HLACAEAH)

Keywords

• Mental health software
• Clinical assessment platform
• Patient outcome measurement
• Digital health tools
• Precision mental healthcare

Headquarters

HQ city

Førde

HQ country

Norway

HQ region

Europe

Offices1 record

Markets served

GTM type

B2B

Offering type

Software

Cost components

Personnel, Technology or R&D, Operations, Marketing or Sales

Revenue model

1. Software Platform Subscription: Technology, analysis, and support tools provided to mental health service providers on a subscription basis for precision treatment delivery

Go-to-market motion1 record

Distribution channels1 record

Marketing channels3 records

Core offering

Norse Feedback provides a digital assessment and outcome measurement software platform (the Norse System) for mental health service providers. The platform combines SMS-based patient assessment delivery, automated provider reporting, and analytics to enable data-driven, precision treatment. It is sold on a subscription basis to healthcare organizations including municipalities, specialist clinics, insurance companies, and sports organizations across Norway and Nordic/international markets.

Product overview

Norse Feedback offers a unified platform for mental health service providers consisting of the core Norse system plus multiple integrated modules. The platform centers on precision treatment through patient assessments, with the core Norse engine providing data-driven insights and personalized treatment recommendations. Supporting modules include Impact (outcome measurement), Datacap (secure data collection), Analysis (data transformation), and Implementation (adoption support). The Patient Interface enables assessment completion via SMS/email, with reports delivered to providers. Sector-specific solutions are available for Specialist healthcare, Municipality, Finance, Insurance, Sports, Research, and Youth services.

Differentiator

Problem solved

Functional benefit

Products and services

• Norse System Core technology platform providing precision treatment for mental health service providers, offering data-driven insights and personalized treatment recommendations based on individual patient assessments. Sold to specialist clinics, municipalities, insurance companies, and sports organizations on a subscription basis.
• Impact
• DataCap
• Analysis
• Patient Interface (Pasient)
• Implementation

Named customers3 records

Segments6 records

Ideal customer profiles4 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature5 records

Partnerships

One partnership is on record.

• Norse Research NetworkcoreOthersAffiliated researchers including Professor II Cristian Moltu (Chief Specialist, Psychologist Specialist, Ph.D.) and Researcher Samuel Nordberg (Ph.D.) providing academic credibility and research foundation for the platform

Scale indicators2 records

Recent moves6 records

Expansion highlights6 records

Broad incumbents

• Qualtrics: Enterprise experience management platform with a healthcare and patient experience vertical offering surveys, feedback, and analytics. Adjacent incumbent with overlapping patient feedback capabilities but serves a much broader customer base.
• Press Ganey: US leader in patient experience measurement and healthcare surveys serving hospitals and health systems. Overlaps with Norse Feedback in patient feedback and experience measurement but operates at much larger scale and broader scope.
• Valant: Behavioral health EHR and practice management platform with built-in measurement-based care tools (acquired Owl Insights). Comparable in outcome measurement for mental health providers but bundled with full EHR functionality.
• SilverCloud Health: Digital mental health platform (now part of Amwell) providing online cognitive behavioral therapy programs and outcome measurement to health systems and employers. Broader incumbent offering overlapping mental health assessment and monitoring capabilities.

Direct peers

• Lyssn: US-based measurement-based care platform for behavioral health providers, focused on patient-reported outcomes and session-level measurement. Directly comparable to Norse Feedback's outcome measurement and provider reporting workflow.
• Minddistrict: Dutch eHealth platform providing digital mental health interventions, assessments, and outcome tracking for clinicians and patients across Europe. Closely comparable to Norse Feedback in both target customer (mental health providers) and use case (digital assessment and outcome measurement).
• Meru Health: Nordic-origin (Finland) digital mental health company offering therapist-supported online programs with built-in outcomes measurement. Comparable digital mental health platform with research-backed positioning.
• Monsenso: Danish mobile mental health platform offering digital tools for monitoring, treatment, and outcome measurement in mental health. Comparable Nordic peer serving similar clinical and research use cases.

Emerging players

• Quartet Health: US-based mental health coordination platform connecting patients, providers, and payers with measurement-informed care pathways. Comparable in targeting mental health outcomes measurement but focused on payer-provider matching.
• Big Health: Digital mental health company offering automated, evidence-based programs (e.g., Sleepio, Daylight) with built-in outcomes measurement for payers and employers. Comparable in digital mental health measurement and outcomes focus.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks6 records

Key highlights7 records

Customer concentration

Revenue estimate

Valuation estimate

Number of profiles

Profiles8 records

Funding overview

Funding rounds6 records

Investors3 records

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Norse Feedback