Kelkun

What Kelkun does

Kelkun is a France-based, privately held two-sided marketplace that connects individual homeowners and renters with verified artisans across more than 85 trades, including plumbing, electrical work, HVAC, cleaning, and renovation. Founded around 2020 and operating under a product-led, direct-to-consumer model, the company runs on iOS, Android, and a web application (app.kelkun.com), and reports more than 10,200 clients served, 5,000+ verified professionals, 20,000+ app downloads, and a 4.7/5 app-store rating. The platform's core technology layer consists of real-time matching by trade, location, and availability, identity and professional-liability-insurance verification for every listed artisan, integrated messaging, and multi-property registration that automatically applies the correct French VAT rate (10% vs. 20%) per project.

Name

Kelkun

Legal name

Kelkun

Website

https://kelkun.com

Company type

Private

Founded year

2020

Operating status

Operating

Headcount range

11–50 employees

Short description

Kelkun is a France-based two-sided marketplace that connects individual homeowners and renters with identity-verified, insured artisans across 85+ trades, processing free quote requests and embedding Allianz legal protection up to €10,000 into completed service transactions.

Ownership category

akta.pro rank

Product category

Home Services Marketplace

akta.pro industry

PRIMARYCRAFAAAD

Local Services & Experiences Generalist Marketplaces

Consumer Products & Retail/E-commerce & Marketplaces/Generalist Online Marketplaces

Keywords

• Home services marketplace
• Artisan booking platform
• Verified tradesmen network
• Home repair matching
• Property maintenance marketplace

Headquarters

HQ city

Saint-aunès

HQ country

France

HQ region

Europe

Offices1 record

Markets served

GTM type

B2B and B2C

Offering type

Digital Commerce or Content

Cost components

Technology or R&D, Marketing or Sales, Personnel, Operations, Infrastructure

Revenue model

1. Transaction fee / Take rate: Revenue is generated through a 'forfait protection' (protection fee) included in the total invoice at the end of an urgent or repair service. This fee covers the matching service, follow-up, and legal protection. Customers pay nothing until the service is completed.
2. Artisan subscription / lead fees: Artisans receive qualified leads and customer requests daily through the platform. While the exact pricing model for artisans is not detailed on the consumer-facing site, the platform serves as a lead generation channel for professionals.

Pricing tiers

Go-to-market motion2 records

Distribution channels4 records

Marketing channels5 records

Core offering

Kelkun operates a two-sided marketplace platform that connects French homeowners and renters (particuliers) with a network of 5,000+ identity-verified, RC-pro insured artisans across 85+ trades for urgent repairs, planned works, maintenance, and renovation projects. Customers describe their project through the free mobile or web app and receive matched, vetted professionals, with bundled Allianz legal protection of up to €10,000 for urgent services. A dedicated Artisan Space portal gives tradespeople qualified leads, quoting, scheduling, and client messaging in a single dashboard.

Product overview

Kelkun is a two-sided marketplace platform connecting individuals with over 5,000 verified and insured artisans across 85+ trades. The core offering consists of the Kelkun Platform for matching clients with professionals, complemented by mobile and web applications for convenient access. The ecosystem includes professional tools (Kelkun Artisan Space), specialized concierge services (Kelcare Assist for seniors, Kelcare Retail for retail businesses), and professional development (Kelkun Academy). Key differentiators include verified professional reviews, free quotes, Allianz legal protection up to €10,000, and secure payment processing. The platform covers emergencies, repairs, maintenance, renovations, and decoration services.

Differentiator

Problem solved

Functional benefit

Brands

• Kelcare Assist: Care assistance solution offered by Kelkun
• Kelcare Retail
• Kelkun Academy

Products and services

• Kelkun Platform Main marketplace platform where customers describe their project, receive matched and vetted professional recommendations, compare quotes, and manage the entire service process from request to completion. Free for customers; revenue is generated via a 'forfait protection' fee and artisan-side monetization.
• Kelkun Mobile App Native mobile application (iOS and Android) enabling clients to find artisans, submit service requests, receive real-time push notifications, track project progress, communicate with professionals, and upload photos. Rated 4.7/5 with 20,000+ downloads.
• Kelkun Web App Browser-based version of the Kelkun platform, accessible at app.kelkun.com, offering all client functionality without installation for users managing projects from desktop or tablet.
• Kelkun Artisan Space Dedicated portal for verified artisans to receive qualified client requests, manage estimates, appointments, client messaging, and scheduling from a single dashboard; positioned as the B2B counterpart of the Kelkun Platform.
• Kelcare Assist Concierge assistance service designed for seniors and vulnerable populations, providing specialized support in finding and managing home service professionals through the Kelkun network of verified artisans.
• Kelcare Retail Concierge solution tailored for retail environments, helping retail businesses connect with Kelkun's verified service professionals for facility maintenance and repairs.
• Kelkun Academy Training and professional development program for artisans to enhance their skills and business operations through the Kelkun ecosystem.

Quantifiable outcome

• 4.7/5 app store rating
• +5 more outcomes

Named customers2 records

Segments2 records

Ideal customer profiles3 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature4 records

Partnerships

Eleven partnerships are on record, tiered core and minor.

• AllianzcoreStrategic or Co-development PartnerAllianz provides integrated legal protection (Protection Juridique) for Kelkun customers, covering urgent repairs and emergencies up to €10,000. This partnership adds a trust layer for customers using the platform for urgent home services.
• Banque PopulaireminorGTM or Marketing PartnerMajor French banking institution that partners with Kelkun to offer financing solutions and support services for artisans and building professionals.
• SoCoo'cminorGTM or Marketing PartnerFrench custom kitchen brand that partners with Kelkun to connect customers with kitchen installation professionals and provide integrated home improvement solutions.
• Carrelage & BainminorGTM or Marketing PartnerNetwork of 53 independent showrooms specializing in tiles, bathroom, and flooring. Partners with Kelkun to connect customers with verified tilers and bathroom installers.
• Century 21 FranceminorGTM or Marketing PartnerReal estate agency network (operating since 2003 in Saint Jean de Védas) that partners with Kelkun for property maintenance and renovation referrals.
• RECA FranceminorOthersTool and building supplies distributor with 40,000+ product references, serving metal and building trade professionals throughout France for over 40 years.
• PROLIANS BAURÈSminorOthersDistributor of tools, plumbing supplies, and hardware serving over 200 trades with expertise and proximity, particularly in Occitanie region.
• CD SUD & 3C ClimminorOthersDistribution network for HVAC (heating, ventilation, air conditioning) professionals providing tailored products and services for installers.
• Gedimat (Brunel Matériaux)minorOthersBuilding materials supplier operating since 1981, serving both professionals and individuals with a wide range of construction and renovation materials.
• Club Dirigeant Bâtiment 4.0minorGTM or Marketing PartnerBusiness club supporting BTP (construction) entrepreneurs to structure, optimize, and rebalance their activities for sustainable performance.
• Programme MargueriteminorGTM or Marketing PartnerState-supported logistics program helping artisans save time on city center deliveries with financial aid up to €1,000.

Scale indicators6 records

Recent moves6 records

Expansion highlights6 records

Broad incumbents

• Angi (formerly Angie's List): Large US home services marketplace connecting consumers with local professionals. Operates a substantially larger and more mature version of the same marketplace model Kelkun is building in France.
• HomeAdvisor: US home services marketplace that matches homeowners with prescreened local service professionals. Comparable business model and customer base at greater scale, useful as a strategic benchmark.

Direct peers

• Travaux.com: Long-standing French online marketplace for home renovation and improvement services, connecting particuliers with artisans. Operates the same core marketplace function as Kelkun in France.
• Allovoisins: French peer-to-peer and home services marketplace connecting individuals with local service providers. Direct competitor to Kelkun in the French local services marketplace category with overlapping target customers and artisan supply.
• AlloMarcel: French on-demand home services platform connecting customers with vetted local artisans. Targets the same 'particuliers' segment and uses a comparable matchmaking and trust-verified professional model.
• NeedHelp: French home services marketplace where customers post tasks and receive quotes from local professionals. Highly comparable two-sided marketplace model and customer base to Kelkun.
• Habitatpresto: Established French home renovation and services marketplace matching homeowners with verified artisans. Closely comparable business model, customer base, and category to Kelkun in France.

Regional players

• ProntoPro: Italian home services marketplace connecting customers with local professionals. Highly comparable marketplace model, target customer (homeowners), and professional supply (artisans) to Kelkun, but operating in Italy.
• MyBuilder: UK home services marketplace where tradespeople bid for jobs posted by homeowners. Closely analogous marketplace mechanic to Kelkun, with a regional (UK) footprint.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

• YouTubeyoutube.com/channel/UCX37KwMK9rmzICEsC6JpDTQ
• Facebookfacebook.com/kelkunapp
• LinkedInlinkedin.com/company/kelkun
• Instagraminstagram.com/kelkun.app
• Pinterestfr.pinterest.com/kelkunapp
• TikToktiktok.com/@kelkun.app

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds1 record

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Kelkun