Hishab

Conversational AI Platformhishab.co

Hishab is a Singapore-incorporated, Bangladesh-based voice AI company that sells the Verbex platform for voice banking, enterprise call center automation, and conversational agents supporting Bengali and Japanese, targeting financial institutions, enterprises, and municipal governments.

Company typePrivate
Founded2015
HeadquartersSingapore, Singapore
Headcount11–50
GTM typeB2B
OfferingSoftware

What Hishab does

Hishab is a Singapore-incorporated, Bangladesh-operating voice AI company that builds and sells Verbex, an integrated voice AI platform for deploying human-like conversational agents across telephone lines, web, mobile apps, business systems (ERP, CRM), and IoT devices. The platform combines Hishab's proprietary speech recognition and synthesis models with external large language models, with explicit support for Bengali and Japanese dialects including conversational nuances such as pauses, intonation, and interruptions. Its flagship product module, Verbex for Call Center, handles inbound inquiry response, FAQ automation, fee and procedure explanations, and outbound calls for debt collection and reminders, while the broader platform targets hardware integration (hotel kiosks, transit ticketing, digital signage), web/app voice commerce, and internal voice assistants for hands-free operations in logistics, manufacturing, healthcare, and field environments.

Hishab's commercial roots are in voice banking and enterprise call center automation for financial institutions in Bangladesh, where its technology enables 24/7 voice-based banking operations and reduces call center labor costs. The company has since expanded geographically into Japan, evidenced by a voice AI demonstration experiment with Miyoshi City Hall featured on NHK Hiroshima in March 2026, and vertically into public-sector and hardware-integrated use cases. Its go-to-market is enterprise-led, supported by a $1,000,000 equity investment from ICMG Partners in November 2021, prior undisclosed backing from Spiral Ventures and the UK's Department for International Development, and a subscription/recurring revenue model. Pricing is not publicly disclosed, and the company has not reported revenue. Hishab is led by CEO Zubair Ahmed and operates with a headcount of 11-50 employees out of its Dhaka office.

Hishab firmographics

Firmographics

Name: Hishab
Legal name: Hishab
Website: https://hishab.co
Company type: Private
Founded year: 2015
Operating status: Operating
Headcount range: 11–50 employees
Short description: Hishab is a Singapore-incorporated, Bangladesh-based voice AI company that sells the Verbex platform for voice banking, enterprise call center automation, and conversational agents supporting Bengali and Japanese, targeting financial institutions, enterprises, and municipal governments.
Ownership category
akta.pro rank

Hishab industry classification

Industry

Product category: Conversational AI Platform
NAICS: Computer Systems Design Services (541512), Computer Systems Design and Related Services (54151), Telephone Call Centers (56142), Translation and Interpretation Services (541930)
SIC: Services-Computer Programming Services (7371), Telephone & Telegraph Apparatus (3661)
akta.pro primary industry: Conversational AI Platforms (chat/voice bots, orchestration) (HDAAAFAC)
akta.pro secondary industries: Contact Center Speech AI (agent assist, IVR automation) (HDAAAFAL), LLMOps & Generative AI Platforms (Prompt/Agent Orchestration, RAG) (HDAEANAD), Audio & Speech Analytics (call analytics, QA, insights) (HDAAAFAH), Generative AI & LLM Solutions Services (RAG, Agents, Copilots) (BPAEAHAG)

Keywords

Voice AI platform
Conversational AI software
Call center automation
Voice banking solutions
Speech recognition technology

Where Hishab is headquartered

Location

Headquarters

HQ city: Singapore
HQ country: Singapore
HQ region: Asia

Offices1 record

Markets served

Hishab business model

Business model

GTM type: B2B
Offering type: Software
Cost components: Technology or R&D, Personnel, Operations, Marketing or Sales

Revenue model

Voice Banking Solutions: Revenue generated from providing voice banking AI solutions to financial institutions. The company develops technology that enables banks to offer voice-based customer service and transaction capabilities.
Call Center Automation: AI-powered call center automation services sold to enterprises to streamline customer support operations and reduce operational costs.

Go-to-market motion1 record

Hishab product offering

Product offering

Core offering

Hishab develops and operates Verbex, an integrated Voice AI platform that enables businesses to deploy voice AI agents capable of natural human-like conversation across telephone lines, web, mobile apps, business systems (ERP, CRM), and IoT devices. The platform provides speech recognition, natural language processing, and process automation capabilities specialized for Bengali and Japanese languages, supporting use cases in call center automation, voice banking, customer service, hardware integration, and internal voice assistants.

Product overview

Hishab operates Verbex, an integrated Voice AI platform that enables businesses to deploy voice AI for customer service and call center automation. The core Verbex platform connects to telephone lines, web, mobile apps, business systems (ERP, CRM), and IoT devices, providing voice UI across customer touchpoints. The Verbex for Call Center module offers specialized capabilities for real-time customer interactions, FAQ automation, fee information explanation, and outbound call management. The platform combines proprietary speech recognition and synthesis technology with external LLMs, supporting Japanese and Bengali language dialects.

Differentiator

Problem solved

Functional benefit

Products and services

Verbex

Companies that use Hishab

Customer profile

Named customers1 record

Segments2 records

Ideal customer profiles3 records

Hishab technology and API

Technology

Technology focussed Yes

API detail

Has API: No
API docs
API detail

Core technology

AI maturity

App detail

AI capability8 records

Feature2 records

Hishab partnerships and signals

Strategic signal

Scale indicators1 record

Recent moves5 records

Expansion highlights5 records

Hishab competitors and assessment

Company assessment

Direct peers

Kore.ai: Kore.ai provides an enterprise conversational AI and agent platform spanning voice, digital, and contact-center workflows. Overlap with Verbex is strongest in banking/financial services and multilingual voice automation.
Observe.AI: Observe.AI focuses on AI for contact centers, combining real-time agent assist, conversation intelligence, and post-call analytics — a near-direct overlap with Verbex for Call Center's inquiry-response and outbound use cases.
Yellow.ai: Yellow.ai offers an enterprise conversational AI platform for voice and chat automation across customer service, sales, and support — directly competing with Verbex's call-center and multilingual agent positioning. Both target large enterprise deals with subscription recurring revenue.
Replicant: Replicant provides autonomous voice agents for contact centers, handling inbound support and outbound calls end-to-end. Comparable to Verbex for Call Center in scope, deployment model, and target buyer.
Cognigy: Cognigy delivers an enterprise conversational AI platform with deep contact-center automation and agent-assist capabilities, frequently deployed alongside Genesys, Avaya, and Genesys Cloud — directly comparable to Verbex's call-center module.
PolyAI: PolyAI builds voice-first conversational AI agents for enterprise customer service, with a focus on natural-sounding phone-based experiences — closely aligned with Verbex's telephone-line voice UI.
Boost.ai: Boost.ai offers enterprise conversational AI with strong Nordic and European public-sector deployments, including Scandinavian language support. Comparable to Hishab in its public-sector push (Miyoshi City Hall) and multilingual voice focus.

Broad incumbents

Verint: Verint is a long-standing contact-center analytics and workforce-engagement vendor that has added AI-driven virtual agents and speech analytics. Overlaps with Verbex's call-center automation and analytics capabilities, especially in large enterprise deployments.
Google Cloud Contact Center AI: Google's Contact Center AI (CCAIP/Dialogflow CX) is a hyperscaler conversational AI suite covering voice bots, agent assist, and analytics. It competes broadly with Verbex and can undercut on price/scale, though it lacks Hishab's Bengali/Japanese depth.
Amazon Lex: Amazon Lex provides conversational AI building blocks integrated with AWS Connect for cloud contact centers. Represents a default, well-funded incumbent alternative for enterprises evaluating voice AI platforms like Verbex.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key highlights6 records

Customer concentration

Hishab financial estimates

Financial estimate

Revenue estimate

Valuation estimate

Hishab leadership team

Management profile

Number of profiles

Profiles1 record

Hishab funding detail

Funding detail

Funding overview

Funding rounds4 records

Investors3 records

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

Hishab M&A and investment

M&A and investment

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Hishab

What does Hishab do?

Is Hishab a public or private company?

Hishab is a private company. It is classified as venture growth investor backed and is currently operating.

When was Hishab founded?

Hishab was founded in 2015. It employs 11 to 50 people.

Where is Hishab based?

Hishab is headquartered in Singapore, Singapore, in the Asia region.

How does Hishab make money?

Two revenue lines are on record. Voice Banking Solutions are the primary driver. The others are call Center Automation.

Who are Hishab's main competitors?

Direct peers on record are Kore.ai, Observe.AI, Yellow.ai, Replicant, Cognigy, PolyAI and Boost.ai. Broad incumbents are Verint, Google Cloud Contact Center AI and Amazon Lex.

Does Hishab have an API?

No public API is recorded for Hishab.

What industry is Hishab in?

Hishab's product category is Conversational AI Platform. Its primary akta.pro industry code is HDAAAFAC, Conversational AI Platforms (chat/voice bots, orchestration), with a secondary code of HDAAAFAL, Contact Center Speech AI (agent assist, IVR automation). Its NAICS code is 541512 and its SIC code is 7371.