Neolook

What Neolook does

Neolook Solutions BV is a Netherlands-based MedTech scale-up that builds a medical-grade livestream and multi-modal datastream platform for neonatal and paediatric intensive care units (NICU/PICU). Founded in 2020 as a spin-out from Philips, the company originates from research conducted between 2016-2019, with the original pilot deployed at Fatebenefratelli Hospital in Rome to keep NICU parents connected to their premature infants. The product suite is structured around three service tiers delivered on a unified cloud-based S2S Platform: S2S Family (secure, 2FA-authenticated video for parents to remotely view their hospitalized child), S2S Professional (high-resolution video and integrated audio for clinical situational awareness, alarm intelligence, and team coordination), and S2S Academic (AI-assisted data collection platform for clinical research and algorithm development). The hardware layer consists of the modular Neolook One smart sensorhead, which supports one to three parallel sensors and is designed for both open beds and incubators, plus the Neolook Mira variant. Proprietary AI modules include EarlyMoves AI (GMA-based motion analysis to support early identification of neurological developmental disorders) and Cry AI (real-time infant cry analysis), both managed through an AI Dashboard. The underlying stack employs cryptographic authentication for all captured content, multimodal data fusion, and an Open API for integration with EMR/EHR, alarm management, patient assignment, and display systems. Certifications include EU MDR CE marking across the full software-and-hardware platform (achieved progressively between June 2025 and March 2026), ISO 27001, NEN 7510, and GDPR.

Neolook operates a per-bed, per-year SaaS subscription model with quarterly billing and a cloud-first deployment architecture, supplemented by optional On-Premise installation for stricter data governance requirements. Revenue streams include software subscriptions, hardware sales of the Neolook One and Mira sensorheads, professional services for implementation and training, and lower-cost academic licensing priced per researcher per year to drive algorithm and AI development. Go-to-market is enterprise field sales targeting academic medical centres and top-clinical hospitals, with named lighthouse deployments at UMCG, Leiden UMC, Radboud UMC, UMCU, Maxima MC, Alder Hey Children's Hospital, and Fatebenefratelli Hospital. The company extends geographic reach through local partner networks, accelerator partnerships (Techstars Abu Dhabi, EIT Health), and the Dutch procurement co-operative Intrakoop.

Total disclosed funding across five rounds since 2021 sums to approximately USD 3.3 million, with the November 2025 investment from Cedars-Sinai Medical Center marking the company's first US institutional investor and entry point into the North American market. Operating geographies span the Netherlands (headquarters), the United Arab Emirates (regional), Singapore (regional), and the United States (newly entered). The leadership team comprises CEO and founder Marco D'Agata, CFO Johan Thissen, COO Sandor Schrijner, CTO Miguel Boekhold, and a Strategy and Investments lead, supported by approximately ten total team members.

Name

Neolook

Legal name

Neolook Solutions BV

Website

https://neolooksolutions.com

Company type

Private

Founded year

2020

Operating status

Operating

Headcount range

1–10 employees

Short description

Neolook Solutions BV is a Netherlands-based MedTech scale-up that delivers a medical-grade livestream and multi-modal data platform for neonatal and paediatric intensive care units (NICU/PICU), serving academic hospitals, clinicians, families, and clinical researchers across Europe, the Middle East, Asia, and the US.

Ownership category

akta.pro rank

Product category

Neonatal and Pediatric ICU Patient Monitoring Software

NAICS

Computer Systems Design and Related Services (54151), Computer Systems Design and Related Services (5415)

SIC

Services-Prepackaged Software (7372)

akta.pro primary industry

Maternal & Neonatal Remote Monitoring Platforms (HLACAFAC)

akta.pro secondary industry

Maternal, Neonatal & Pediatric Remote Monitoring (HLACAPAG)

Keywords

• Neonatal intensive care
• Pediatric patient monitoring
• Medical video streaming
• NICU clinical AI
• Medical sensor hardware

Headquarters

HQ city

Utrecht

HQ country

Netherlands

HQ region

Europe

Offices3 records

Markets served

GTM type

B2B

Offering type

Software

Cost components

Personnel, Technology or R&D, Operations, Marketing or Sales

Revenue model

1. SaaS Subscription (Per Bed/Year): Recurring annual subscription model priced per bed per year for S2S platform access. Includes cloud hosting, support, innovation credits, and continuous updates. Billed quarterly with optional On-Premise deployment for additional data governance.
2. Hardware Sales: Sale of Neolook One smart sensorhead devices and mounting solutions. Modular hardware designed for NICU/PICU environments with multiple sensor configurations.
3. Professional Services: Implementation, training, and additional support services beyond standard SLA. Includes onboarding, configuration, and customized assistance for high-acuity departments.
4. Academic/Research Licensing: Low-cost pricing per researcher per year for academic institutions with optional storage for clinical research and algorithm development.

Pricing tiers

Go-to-market motion3 records

Distribution channels3 records

Marketing channels5 records

Core offering

Neolook sells a cloud-based S2S Platform (Stay-to-Stay) delivering medical-grade live video and multimodal data capture for neonatal and pediatric intensive care, packaged as three subscription service tiers - S2S Family (parent video access), S2S Professional (clinical situational awareness), and S2S Academic (AI-assisted research data) - plus the Neolook One modular smart sensorhead hardware. Pricing is per-bed per year (annual SaaS) with optional on-premise deployment, professional services for implementation, and a separate per-researcher academic tier.

Product overview

Neolook offers a unified pediatric platform for neonatal and pediatric intensive care (NICU and PICU) consisting of three core service tiers: S2S Family (for parents/families), S2S Professional (for healthcare professionals), and S2S Academic (for clinical researchers). The platform is powered by Neolook One, a smart modular sensorhead device supporting 1-3 sensors for video, audio, and clinical data capture. AI-powered add-on modules include EarlyMoves AI (movement analysis), Cry AI (cry detection), and an AI Dashboard for algorithm management. All services are delivered via the S2S Platform with cloud-first deployment, Open API integrations, and pricing per bed per year. The company holds MDR CE certification for its software and hardware products, ISO 27001 for information security, and NEN 7510 for medical data processing.

Differentiator

Problem solved

Functional benefit

Brands

• S2S Family: Secure, private video service connecting parents to their baby during NICU and PICU stays with real-time, high-quality video access.
• S2S Professional
• S2S Academic
• Neolook One
• EarlyMoves AI
• Cry AI

Products and services

• S2S Family Secure, private medical-grade video service connecting parents to their baby during NICU and PICU stays, offering real-time, high-quality video access with informed consent automation and 2FA authentication; supports Family Centered Care and Family Integrated Care models and is sold to hospitals as a per-bed annual subscription.
• S2S Professional Clinical monitoring solution for NICU and PICU environments, providing high-resolution video, integrated audio, continuous patient monitoring, Alarm Intelligence, Clinical Event Capture, and faster response times for healthcare professionals; sold to hospitals as a per-bed annual subscription with cloud-first or on-premise deployment.
• S2S Academic AI-assisted data collection platform for NICU and PICU settings, securely collecting patient data via live video and real-time monitoring to support clinical research, algorithm development, and multi-center collaboration; sold at a low non-commercial price per researcher per year with optional storage.
• Neolook One (smart sensorhead) Modular smart sensorhead device designed for NICU and PICU environments, supporting open beds and incubators with 1, 2, or 3 parallel sensor streams; powers clinical algorithms, AI, and biosensing and is sold as hardware to hospitals using the S2S Platform.

Quantifiable outcome

• Improved situational awareness and better team coordination
• +3 more outcomes

Named customers8 records

Segments3 records

Ideal customer profiles3 records

Technology focussed Yes

API detail

Has API

Yes

API docs

API detail

Core technology

AI maturity

App detail

Integration5 records

AI capability9 records

Feature7 records

Partnerships

Six partnerships are on record, tiered core.

• Techstars Abu DhabicoreStrategic or Co-development Partner · 9 October 2024Won Abu Dhabi's Early Childhood Challenge and accepted into Techstars Abu Dhabi accelerator program for growth and mentorship in the Middle East region.
• EIT HealthcoreStrategic or Co-development PartnerEuropean Institute of Innovation and Technology Health program partner, supporting Neolook's growth across European markets.
• Utrecht InccoreStrategic or Co-development PartnerIncubator partner at Utrecht Science Park, supporting Neolook's startup development and growth in the Netherlands.
• Innovation Agency (Netherlands)coreStrategic or Co-development PartnerDutch healthcare innovation agency partner supporting market access and healthcare innovation initiatives.
• NL AI CoalitioncoreStrategic or Co-development PartnerDutch AI coalition partner for artificial intelligence development and collaboration in healthcare.
• IntrakoopcoreChannel Partner/ Reseller/ DistributorDutch healthcare procurement cooperative providing access to member hospitals for Neolook's solutions, enabling scale through collective purchasing.

Scale indicators6 records

Recent moves7 records

Expansion highlights7 records

Direct peers

• AngelEye Health: AngelEye Health provides NICU camera systems and parent engagement platforms for neonatal units, directly competing with Neolook's S2S Family offering. Both target the same hospital buyer and serve the same parent-bonding use case in NICUs.
• Natus Medical: Natus Medical specializes in neurology and newborn care products including NICU monitoring solutions. It directly competes in the neonatal care equipment category with established hospital relationships.

Broad incumbents

• Drägerwerk: Dräger is a global medical and safety technology company with established NICU incubators, patient monitoring, and clinical IT solutions. As a broad incumbent, it competes for NICU capital budgets and could bundle video/AI monitoring into its existing portfolio.
• Masimo: Masimo is a leading patient monitoring and pulse oximetry company with strong presence in NICUs and ICUs. Its broader monitoring platform could be extended with video/AI capabilities, representing an incumbent threat to Neolook's monitoring positioning.
• Philips: Philips is Neolook's former parent and a global leader in patient monitoring and NICU equipment. Despite focusing on adult care post-spinout, Philips retains deep hospital relationships and could re-enter the neonatal video monitoring space.
• GE HealthCare: GE HealthCare is a major provider of NICU patient monitoring, imaging, and clinical AI solutions. Its broad installed base and enterprise sales force position it as a significant incumbent that could integrate NICU video monitoring.
• Medtronic: Medtronic is a global medical device leader with patient monitoring and pediatric offerings. Its scale and R&D resources make it a potential competitive threat as neonatal AI monitoring matures into a standard category.

Emerging players

• Owlet: Owlet provides consumer baby monitoring with smart socks and cameras. While primarily consumer-focused, its brand recognition and remote infant monitoring technology represent an adjacent market that could evolve into hospital-grade NICU offerings.
• EarlySense: EarlySense provides contact-free continuous patient monitoring for hospital and home settings. Its AI-driven monitoring approach and clinical focus overlaps with Neolook's situational awareness and early detection positioning in ICUs.
• Sentinel HLF: Sentinel (formerly Hera Biomed) develops AI-enabled fetal and neonatal monitoring solutions. It overlaps with Neolook in the neonatal monitoring category with a focus on early detection of clinical deterioration in newborns.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

• LinkedInlinkedin.com/company/neolook

Compliance4 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles5 records

Funding overview

Funding rounds5 records

Investors3 records

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Neolook