Miibo
Miibo is a Tokyo-based no-code conversational AI development platform that lets Japanese enterprises and individuals build, deploy, and manage multi-LLM AI agents across LINE, Slack, and web without engineering resources.
- Company typePrivate
- Founded2023
- HeadquartersTokyo, Japan
- Headcount—
- GTM typeB2B
- OfferingSoftware
What Miibo does
Miibo (株式会社miibo) is a Tokyo-based, privately held Japanese company that has built a no-code conversational AI development platform enabling users without engineering background to construct and deploy AI agents. Founded in 2023, the company targets a horizontal set of use cases — customer support automation, marketing content generation, e-commerce assistance, internal HR/executive knowledge bases, and individual experimentation — through a tiered SaaS offering that ranges from a 30-day free trial (¥0) to Enterprise contracts starting at ¥120,000 per month. Cumulative account registrations have crossed 35,000, with named enterprise customers including LINE Yahoo Corporation, Money Forward Co., Ltd., and Tokyu Livable Inc.
The platform's technical core is a multi-LLM abstraction layer supporting ChatGPT, Claude, Gemini, AWS Bedrock, and the Japanese model PLaMo, combined with a retrieval-augmented generation (RAG) engine that ingests URLs, PDFs, Google Drive, Notion, and external databases via Model Context Protocol (MCP). Supporting capabilities include Agent-to-Agent (AtoA) multi-agent orchestration, visual conversation scenario design, automated confidence scoring, conversation-log analytics for PDCA-based quality improvement, and embedding via API for OEM distribution. Multi-channel UI integration spans LINE, Slack, and web chat from a single management interface. The company holds ISO 27001 (ISMS) certification and operates domestic-only Japanese servers, a procurement-critical posture for Japanese listed companies, government agencies, and municipalities.
Miibo operates a hybrid product-led growth and sales-led go-to-market: self-serve sign-up and free trial funnel low-friction demand, while a dedicated sales motion and a solution sales partner network handle enterprise deployments. Revenue derives from tiered subscriptions (Hobby ¥2,800/year to Enterprise ¥120,000+/month, with annual billing offering ~20% discount), usage-based conversation credits consumed per interaction at model-specific rates, and professional services for implementations. Capital raised to date is limited to a ¥60 million (~$407K) seed round closed in December 2023 from DNX Ventures, Kyoto University of the Arts, and Rooftop, alongside the appointment of Takayuki Fukatsu as interim CSO. Vertical specialization has begun with the June 2026 launch of 'miibo for カスタマーサポート' (miibo for Customer Support), a customer-support-specific module featuring AI-to-human handoff and AI training from human agent conversations.
Miibo firmographics
Firmographics- Name
- Miibo
- Legal name
- 株式会社miibo
- Website
- https://miibo.jp
- Company type
- Private
- Founded year
- 2023
- Operating status
- Operating
- Short description
- Miibo is a Tokyo-based no-code conversational AI development platform that lets Japanese enterprises and individuals build, deploy, and manage multi-LLM AI agents across LINE, Slack, and web without engineering resources.
- Ownership category
- akta.pro rank
Miibo industry classification
Industry- Product category
- Conversational AI Development Platform
- NAICS
- Software Publishers (5132)
- SIC
- Services-Prepackaged Software (7372)
- akta.pro primary industry
- Conversational AI Platforms (chat/voice bots, orchestration) (HDAAAFAC)
- akta.pro secondary industries
- LLMOps & Generative AI Platforms (Prompt/Agent Orchestration, RAG) (HDAEANAD), Model Serving, Inference & Deployment Platforms (APIs, Edge/On-Prem) (HDAEANAC)
Keywords
Where Miibo is headquartered
LocationHeadquarters
- HQ city
- Tokyo
- HQ country
- Japan
- HQ region
- Asia
Offices1 record
Markets served
Miibo business model
Business model- GTM type
- B2B
- Offering type
- Software
- Cost components
- Technology or R&D, Personnel, Infrastructure, Marketing or Sales, Operations
Revenue model
- Subscription Plans: Tiered subscription model (Hobby to Enterprise) with progressive features, AI agent limits, and conversation credits. Annual billing offers approximately 20% discount vs monthly. Conversation credits consumed per interaction with model-specific rates.
- Professional Services: Paid implementation support and consultation services for enterprise customers requiring hands-on deployment assistance and custom configuration.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Freemium | Monthly | Trial - 30-day free access for new users |
| Subscription | Annual | Hobby - Entry-level for individual users and hobbyists |
| Subscription | Annual | Standard - Recommended tier for general users |
| Subscription | Annual | Premium - Advanced tier for power users |
| Subscription | Monthly | Enterprise - Custom solution for organizations |
Go-to-market motion2 records
Distribution channels4 records
Marketing channels7 records
Miibo product offering
Product offeringCore offering
Miibo is a no-code conversational AI development platform that enables businesses and individuals to build, train, and deploy AI chatbots and agents without engineering knowledge. The platform supports multiple large language models (ChatGPT, Claude, Gemini, Japanese LLMs including PLaMo and AWS Bedrock), retrieval-augmented generation (RAG) for proprietary knowledge integration, multi-channel deployment (LINE, Slack, web), and multi-agent orchestration, with tiered subscription pricing and a freemium trial.
Product overview
Miibo is a no-code conversational AI development platform offering a unified core product with specialized add-on modules. The core miibo platform enables building conversational AI agents through drag-and-drop interfaces, supporting multiple LLM providers (ChatGPT, Claude, Gemini, PLaMo), RAG-based knowledge integration, multi-channel deployment (LINE, Slack, Web), and multi-agent orchestration. The platform is complemented by miibo for カスタマーサポート, a specialized product for customer support automation that enables seamless AI-to-human handoff and leverages human agent conversations for continuous AI improvement. The two products share the same underlying platform technology while targeting different use cases: general conversational AI development vs. specialized customer support operations.
Differentiator
Problem solved
Functional benefit
Brands
- miibo for カスタマーサポート: A specialized product line targeting customer support automation, designed to enable businesses to implement AI-powered customer service solutions.
Products and services
- miibo (ミーボ) No-code conversational AI development platform that enables users to build AI chatbots and agents without engineering knowledge. Supports multiple LLMs (ChatGPT, Claude, Gemini, PLaMo), RAG-based knowledge integration, multi-channel deployment (LINE, Slack, Web), and multi-agent orchestration. Designed for non-engineers to build production-ready conversational AI in under 1 day.
- miibo for カスタマーサポート (miibo for Customer Support) Specialized AI product for customer support operations featuring AI-to-human handoff capabilities. Leverages human agent conversations to train and improve AI responses, enabling 24/7 automated support while maintaining quality through human oversight. Targeted at customer support operations for automation and efficiency improvement.
Quantifiable outcome
- 6x increase in customer consultation volume without additional headcount (LINE Yahoo case study)
- +2 more outcomes
Companies that use Miibo
Customer profileNamed customers3 records
Segments7 records
Ideal customer profiles2 records
Miibo technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- Yes
- API docs
- API detail
Core technology
AI maturity
App detail
Integration6 records
AI capability8 records
Feature10 records
Miibo partnerships and signals
Strategic signalScale indicators3 records
Recent moves6 records
Expansion highlights5 records
Miibo competitors and assessment
Company assessmentBroad incumbents
- Zendesk: Zendesk is a broad customer service and engagement platform with AI agent capabilities. It overlaps with Miibo's customer support automation use case as a larger established player with global scale.
- Salesforce Agentforce: Salesforce Agentforce is a no-code/low-code AI agent platform tightly integrated with Salesforce's CRM. It is a broad incumbent comparable to Miibo for enterprises building customer-facing AI agents, especially in customer support and sales.
- Intercom: Intercom is a broad customer service platform with a strong AI agent/chatbot product (Fin AI). It competes with Miibo in the customer support AI agent category but is a larger incumbent with a much wider feature set.
Direct peers
- Botpress: Botpress is a no-code/low-code conversational AI platform that enables businesses to build and deploy AI chatbots and agents. It is a direct peer to Miibo, with similar no-code agent building, multi-LLM support, and channel deployment capabilities.
- Yellow.ai: Yellow.ai is a no-code conversational AI platform offering multi-LLM-backed agents for customer support, marketing, and employee experience. It is comparable to Miibo as a horizontal no-code agent platform targeting enterprise automation.
- Voiceflow: Voiceflow provides a no-code platform for designing, prototyping, and launching conversational AI assistants across chat and voice channels. It directly competes with Miibo in the no-code conversational AI development space for enterprise and SMB customers.
- Kore.ai: Kore.ai offers an enterprise conversational AI and agent platform with no-code tools, RAG, multi-LLM support, and omnichannel deployment. It is comparable to Miibo in serving enterprise customers building AI agents and chatbots, though Kore.ai operates at larger scale globally.
- Cognigy: Cognigy is an enterprise conversational and agentic AI platform for customer service automation, with visual no-code flow building and integrations into contact center systems. It overlaps with Miibo's customer support automation use case and horizontal agent-building approach.
Regional players
- PKSHA Technology: PKSHA Technology is a Japanese AI company providing natural language processing, machine learning, and conversational AI solutions for enterprise customers. It is a Japan-centric comparable in conversational/enterprise AI, though it is more research-driven and has a different business model.
- LINE CLOVA: LINE CLOVA is a Japan/Korea-focused AI platform from LINE (part of LY Corporation) offering conversational AI services including chatbots and voice assistants. It is a regional peer relevant to Miibo given the Japanese market overlap and deep LINE channel integration.
Market position
Strengths4 records
Weaknesses5 records
Competitive moat5 records
Key risks5 records
Key highlights6 records
Customer concentration
Miibo social profiles
Digital presenceMiibo compliance and trust
Trust signalCompliance1 record
Miibo financial estimates
Financial estimateRevenue estimate
Valuation estimate
Miibo leadership team
Management profileNumber of profiles
Profiles1 record
Miibo funding detail
Funding detailFunding overview
Funding rounds1 record
Investors3 records
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Miibo M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Miibo
What does Miibo do?
Miibo is a no-code conversational AI development platform that enables businesses and individuals to build, train, and deploy AI chatbots and agents without engineering knowledge. The platform supports multiple large language models (ChatGPT, Claude, Gemini, Japanese LLMs including PLaMo and AWS Bedrock), retrieval-augmented generation (RAG) for proprietary knowledge integration, multi-channel deployment (LINE, Slack, web), and multi-agent orchestration, with tiered subscription pricing and a freemium trial.
Is Miibo a public or private company?
Miibo is a private company. It is classified as venture growth investor backed and is currently operating.
When was Miibo founded?
Miibo was founded in 2023.
Where is Miibo based?
Miibo is headquartered in Tokyo, Japan, in the Asia region.
How does Miibo make money?
Two revenue lines are on record. Subscription Plans are the primary driver. The others are professional Services.
Who are Miibo's main competitors?
Broad incumbents on record are Zendesk, Salesforce Agentforce and Intercom. Direct peers are Botpress, Yellow.ai, Voiceflow, Kore.ai and Cognigy. Regional players are PKSHA Technology and LINE CLOVA.
Does Miibo have an API?
Yes. Miibo offers an API that allows developers to integrate conversational AI functions into their own products and services. The platform supports MCP (Model Context Protocol) for connecting with external services. API usage is measured via conversation credits, with different models consuming different amounts (e.g., GPT-4o consumes 15 credits per conversation, GPT-4o-mini consumes 5 credits). Developer documentation is at docs.miibo.tech.
What industry is Miibo in?
Miibo's product category is Conversational AI Development Platform. Its primary akta.pro industry code is HDAAAFAC, Conversational AI Platforms (chat/voice bots, orchestration), with a secondary code of HDAEANAD, LLMOps & Generative AI Platforms (Prompt/Agent Orchestration, RAG). Its NAICS code is 5132 and its SIC code is 7372.