Boyle Street Community Services

What Boyle Street Community Services does

Boyle Street Community Services, legally organized as The Boyle Street Service Society, is a registered Canadian charity (registration number 118814391 RR0001) founded in 1971 in Edmonton, Alberta, that delivers direct social services to individuals and families experiencing homelessness, poverty, and marginalization. The organization operates 40+ programs and services that span housing support, harm reduction and health services, mental health counseling, 2SLGBTQIA+ youth programming (CHEW Project), family and children's services, cultural programming grounded in Indigenous knowledge, system navigation, ID and income assistance, meals, and hygiene facilities. Service delivery occurs through the flagship okimaw peyesew kamik (King Thunderbird Centre) — an 85,000-square-foot net-zero, Zero Carbon Building Design v3 certified facility opened December 15, 2025 at 10740 99 St NW in Edmonton — combined with street outreach teams, decentralized warming locations across the city, the Group Living program, sakihta kikinaw (Stovel), the YCSP youth program, Sandy's Place Bridge Housing, and the C5 Northeast Hub partnership with five other nonprofit agencies.

The Interdisciplinary Model of Care, launched October 2023, organizes multi-disciplinary staff into den-based teams (askêy, nipêy, asinêy) that deliver wraparound services in unified physical spaces, coordinated through partnerships with Homeward Trust Edmonton for housing-first placements and Boyle McCauley Health Centre for clinical care. All services are provided free to clients.

Revenue is generated through a diversified mix of government grants (federal, provincial, and municipal), corporate partnerships (Edmonton Oilers Community Foundation, Capital Power, EPCOR, Enbridge, The Brick, The Stollery Charitable Foundation), individual donations and legacy giving, and the Boyle Street Ventures social enterprise. Cumulative capital campaign funding includes a $10 million lead gift from Edmonton Oilers Community Foundation in December 2021 and a $21 million contribution from the Government of Canada's Green and Inclusive Building program in May 2024, with an additional Build with Boyle endowment fund established in August 2024 through EPCOR matching contributions. The organization is currently navigating a leadership transition, with Executive Director Jordan Reiniger scheduled to depart June 12, 2026 and Krysta Fitzgerald serving as Interim-Executive Director.

Name

Boyle Street Community Services

Legal name

The Boyle Street Service Society

Website

https://boylestreet.org

Company type

Private

Founded year

1971

Operating status

Operating

Headcount range

251–500 employees

Short description

Boyle Street Community Services is a registered Canadian charity founded in 1971 that delivers housing, health, and social services to individuals and families experiencing homelessness and poverty in Edmonton, Alberta, operating 40+ programs from its 85,000-square-foot net-zero King Thunderbird Centre and dispersed street outreach sites.

Ownership category

akta.pro rank

Product category

Social Services (Homelessness, Housing, and Community Support)

NAICS

Community Housing Services (62422), Individual and Family Services (6241), Other Community Housing Services (624229), Temporary Shelters (624221)

SIC

Services-Social Services (8300), Services-Health Services (8000)

akta.pro primary industry

Housing Assistance & Homeless Services (BPAGAEAB)

akta.pro secondary industries

Financial Assistance & Benefits Navigation Services (BPAGAEAK), Mental Health & Crisis Support Services (BPAGACAD), Community Centers & Neighborhood Support Services (BPAGAEAL), Youth Housing, Foster Care & Wraparound Support (Education-Linked) Nonprofits (BPAGADAO)

Keywords

• Homelessness services
• Social services
• Affordable housing
• Harm reduction
• Community outreach

Headquarters

HQ city

Edmonton

HQ country

Canada

HQ region

North America

Offices1 record

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Marketing or Sales, Others

Revenue model

1. Donations and Charitable Contributions: Individual donors contribute through the organization's website, fundraising events, and legacy giving programs including gifts of securities, real estate, life insurance, and RRSPs/RRIFs.
2. Government Funding and Grants: Funding from all levels of government including federal grants (e.g., Government of Canada's $21 million Green and Inclusive Building program) and provincial funding for housing programs.
3. Corporate Partnerships: Partnerships with corporations including major donors like Edmonton Oilers Community Foundation ($10 million), Capital Power, EPCOR, Enbridge, The Brick, and The Stollery Charitable Foundation.
4. Social Enterprise (Boyle Street Ventures): Boyle Street operates social enterprises including Ventures Social Enterprises that generate revenue while supporting the organization's mission.

Go-to-market motion1 record

Distribution channels5 records

Marketing channels7 records

Core offering

Boyle Street Community Services is a registered charity that provides free direct social services to individuals, youth, and families experiencing homelessness and poverty in Edmonton. Its core offering is a wraparound, interdisciplinary model of care delivered from the King Thunderbird Centre (okimaw peyesew kamik) and through street outreach, encompassing housing support, health services including harm reduction and naloxone distribution, mental health counseling, youth programming, Indigenous cultural programming, ID and income assistance, system navigation, and meals/hygiene services.

Product overview

Boyle Street Community Services is a charity organization (operating as The Boyle Street Service Society) that has been supporting individuals and families experiencing homelessness and poverty in Edmonton since 1971. The organization operates from its flagship facility, okimaw peyesew kamik (King Thunderbird Centre), a net-zero purpose-built facility that consolidates previously dispersed services. The portfolio includes core programs such as the Housing First Program, Group Living, YCSP youth services, Health Services with harm reduction focus, Street Outreach, Mental Health and Wellness programming, Bridge Housing (Sandy's Place), and the CHEW Project for 2SLGBTQIA+ youth. The organization also operates Ventures Social Enterprises as its commercial arm and provides education through the Boyle Street Academy of Understanding. Services are delivered through multiple sites across Edmonton, with partnerships including the C5 Northeast Hub and MacEwan University.

Differentiator

Problem solved

Functional benefit

Brands

• okimaw peyesew kamik: King Thunderbird Centre - a purpose-built 85,000-square-foot net-zero facility providing housing, health services, system navigation, and wraparound care
• Ventures Social Enterprises
• Group Living
• sakihta kikinaw
• YCSP
• Boyle Street Academy of Understanding (BSAU)
• Boyle Street Challenge

Products and services

• okimaw peyesew kamik (King Thunderbird Centre) 85,000-square-foot net-zero, Zero Carbon Building Design v3 certified purpose-built facility at 10740 99 St NW, Edmonton, that consolidates Boyle Street's previously dispersed services under one roof, bringing together more than 200 staff members to provide housing, health services, system navigation, cultural programming, and wraparound care to individuals and families experiencing homelessness and poverty.
• Ventures Social Enterprises Social enterprise arm of Boyle Street Community Services that generates revenue to support the organization's mission while providing employment opportunities for program participants.
• Group Living (GLP) Housing program providing group living arrangements for individuals experiencing homelessness in Edmonton.
• sakihta kikinaw (Stovel) Service site named in Cree (sakihta kikinaw translates to 'house of love'), providing various support services to clients.
• YCSP (Youth Community Support Program) Youth-focused program providing support services for young people experiencing poverty and homelessness in Edmonton.
• Housing First Program Program based on Housing First principles that prioritizes finding safe, affordable housing as the first step, then addressing other areas of need through wraparound supports. Housing workers coordinate with landlords across Edmonton, arranging viewings and placements for clients.
• CHEW Project Provides a safe and supportive environment for 2SLGBTQIA+ youth and emerging adults under 30 facing barriers such as mental health challenges, poverty, houselessness, substance use, and oppression, incorporating Indigenous peer support, crisis intervention, and community outreach.
• Pet Food Bank Provides essential pet supplies for free to community members, recognizing that many will choose to feed their animals before themselves.
• Inner City Recreation and Wellness Programming Mental health and recreational services including cultural programming and activities such as Yahtzee, Bingo, Pictionary, painting, drawing, and Indigenous cultural crafts, focused on mental (49%), cultural (43%), and physical (7%) well-being.
• Street Outreach Team Mobile outreach team bringing services directly to Edmontonians experiencing homelessness, distributing supplies, connecting clients to housing resources, driving clients to medical appointments, and checking in on clients in encampments.
• Health Services Comprehensive health services including harm reduction, needle exchange, naloxone distribution, and community-based healthcare support for individuals experiencing poverty and homelessness in Edmonton.
• C5 Northeast Hub Partnership Ground-breaking partnership with five other non-profit agencies providing employment, family, and housing services, and programs for children and seniors in North East Edmonton.
• Sandy's Place Bridge Housing Transitional housing program providing housing tenancies for individuals experiencing homelessness to connect with community support while working toward securing permanent housing.
• Boyle Street Academy of Understanding (BSAU) Community education program that teaches people about the lived experiences of poverty and homelessness, helps build new relationships, and facilitates conversations needed to support each other as neighbours, including presentations to workplaces and the public.
• Naloxone Training Experiential learning provided by staff on why it is important to carry Naloxone and how to use it to respond to drug poisonings.
• Interdisciplinary Model of Care Care model bringing staff from multiple disciplines together into one space to form interdisciplinary teams that work collaboratively with individuals to meet their goals. Implemented starting October 2023, with den spaces (askêy, nipêy, asinêy) providing wraparound care at King Thunderbird Centre.
• Decentralized Warming Locations New smaller warming locations across Edmonton, representing a step toward decentralization of social services beyond the main King Thunderbird Centre facility.
• COVID-19 Response Programs Pandemic response including policies and procedures, isolation shelter support, and collaboration with EXPO Centre for day drop-in and isolation services.

Named customers1 record

Segments4 records

Ideal customer profiles5 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Partnerships

14 partnerships are on record, tiered core and minor.

• MacEwan UniversitycoreStrategic or Co-development Partner · 7 October 2025Signed Memorandum of Understanding (MOU) on October 7, 2025, celebrating and strengthening long-standing partnership. Includes clothing drives, student placements, community-engaged research, outreach walks, applied research, and knowledge exchange. Many MacEwan graduates now work at Boyle Street.
• BotanifulminorGTM or Marketing Partner · 1 January 2023Co-founder Hong Nguyen Onevathana selected Boyle Street as charity of choice for Botaniful's 5th Anniversary & Fundraising Gala in 2023, raising over $50,000.
• Edmonton Mennonite Centre for NewcomerscoreStrategic or Co-development PartnerPartner agency at the C5 Northeast Hub, providing employment, family, and housing services, and programs for children and seniors in North East Edmonton.
• Bent Arrow Traditional Healing SocietycoreStrategic or Co-development PartnerPartner agency at the C5 Northeast Hub, providing employment, family, and housing services, and programs for children and seniors.
• Norwood Child and Family Resource CentrecoreStrategic or Co-development PartnerPartner agency at the C5 Northeast Hub, providing employment, family, and housing services, and programs for children and seniors.
• Terra CentrecoreStrategic or Co-development PartnerPartner agency at the C5 Northeast Hub, providing employment, family, and housing services, and programs for children and seniors.
• Homeward Trust EdmontoncoreStrategic or Co-development PartnerWorks closely with Homeward Trust to provide a spectrum of housing options using coordinated service delivery model to effectively identify and connect with those requiring housing support.
• Boyle McCauley Health CentrecoreStrategic or Co-development PartnerPartner in the Homeless Amid COVID video series and collaborative response during the pandemic, providing health services to homeless populations.
• Bissell CentrecoreStrategic or Co-development PartnerPartnership for in-kind donations - Bissell Thrift Shop has warehouse for sorting, washing, and distributing clothing donations. 89 cents of every dollar from Bissell Thrift Shop sales goes back to programming.
• Chandos ConstructioncoreImplementation/ SI/ Consulting PartnerConstruction company that completed the King Thunderbird Centre project - an 85,000-square-foot purpose-built facility.
• Beljan DevelopmentsminorImplementation/ SI/ Consulting PartnerPartner at King Thunderbird Centre construction project.
• HiregoodminorImplementation/ SI/ Consulting PartnerPartner at King Thunderbird Centre construction project.
• HSEA ArchitectureminorImplementation/ SI/ Consulting PartnerArchitecture firm for King Thunderbird Centre construction project.
• Rotary Club of Edmonton WestminorGTM or Marketing PartnerLong-time community partner that helps organize and serve the annual Thanksgiving meal at Boyle Street.

Scale indicators7 records

Recent moves7 records

Expansion highlights5 records

Direct peers

• E4C: Edmonton social-services charity addressing poverty, housing, food security and youth needs, serving the same vulnerable populations through similar wraparound programming.
• Hope Mission: Edmonton faith-based charity providing emergency shelter, meals and support to homeless and vulnerable individuals, directly overlapping Boyle Street's core services in the same city.
• Bent Arrow Traditional Healing Society: Edmonton Indigenous-led organization delivering family, youth and community services; comparable on Indigenous-centred model and a named C5 Northeast Hub partner of Boyle Street.
• Bissell Centre: Edmonton-based charity serving people experiencing poverty and homelessness with housing, basic needs and thrift-store social enterprise; a direct local competitor/collaborator and named in-kind partner of Boyle Street.
• The Mustard Seed: Alberta charity (Edmonton/Calgary) offering shelter, housing and wraparound support for homelessness and poverty, closely comparable in mission, model and geography.
• Boyle McCauley Health Centre: Edmonton community health centre serving inner-city and homeless populations with harm-reduction and primary care; overlaps Boyle Street's health-services arm and is a named collaboration partner.

Broad incumbents

• Covenant House: Large North American charity providing housing and wraparound support to homeless youth; comparable on youth-housing and crisis services but broader in scale and geography than Boyle Street.

Others

• Homeward Trust Edmonton: Coordinating/funding body for homelessness response in Edmonton; an ecosystem partner that funds and coordinates service providers like Boyle Street rather than a direct competitor.

Regional players

• Calgary Drop-In Centre: Large Alberta shelter and homeless-services organization offering similar emergency, housing and support services but primarily in Calgary rather than Edmonton.

Emerging players

• Native Counselling Services of Alberta: Alberta Indigenous-led organization providing housing, justice and support services to Indigenous people, overlapping Boyle Street's Indigenous-centred and housing programming.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat5 records

Key risks4 records

Key highlights7 records

Customer concentration

• Xx.com/boylestreet
• Facebookfacebook.com/BoyleStreetCommunityServices
• LinkedInlinkedin.com/company/boyle-street-community-services
• Instagraminstagram.com/boylecommunityservices

Compliance3 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles13 records

Subsidiaries2 records

Funding overview

Funding rounds1 record

Investors1 record

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Boyle Street Community Services