What SoCloz does

SoCloz is a Paris-headquartered, privately-held SaaS provider of an integrated omnichannel commerce platform for physical retail brands, founded in 2010 and operating as a subsidiary of Savoye Group. Its platform comprises three core modules — Order Management System (OMS), mobile Point of Sale (mPOS), and Store Warehouse Management System (Store WMS) — deployed across 35,000+ stores and 150 retail brands in more than 18 countries. The OMS orchestrates order flows between e-commerce platforms, ERP systems, and logistics solutions via real-time APIs, supporting fulfillment scenarios including E-reservation, Click & Collect Express, and Ship from Store. The mPOS module equips in-store sales associates with mobile order-taking, checkout, and clienteling tools, while the Store WMS handles in-store order preparation and returns. The platform runs on a multi-tenant Azure cloud architecture built on PHP, Java, and Angular, with notable integrations including a native plug-and-play Shopify app launched in December 2023.

The company sells through an enterprise field sales motion with quote-based pricing, targeting mid-size and large European retail brands across fashion, footwear, beauty, and specialty verticals. Named enterprise customers include Fnac Darty, Douglas Espagne, Courir (300+ stores in 21 countries), Naf Naf, Besson Chaussures, Finsbury Shoes, Sud Express, Le Temps des Cerises, Weill, Madura, Kids Around, and Indies. SoCloz has raised approximately $9.2M across three funding rounds (2012, 2013, 2016) from Alven and FaDièse, with no subsequent external funding rounds disclosed, suggesting either operational self-sufficiency or reliance on Savoye Group capital. The leadership team includes CEO Antonio Parrilla and founder Jérémie Herscovic, who serves as VP of Business Development.

Name

SoCloz

Legal name

Socloz

Website

https://socloz.com

Company type

Private

Founded year

2010

Operating status

Operating

Headcount range

11–50 employees

Short description

SoCloz is a Paris-based SaaS provider of an integrated omnichannel commerce platform (OMS, mPOS, Store WMS) serving 150 retail brands and 35,000+ stores across 18+ countries, operating as a subsidiary of Savoye Group.

Ownership category

akta.pro rank

Product category

Retail Omnichannel Software

NAICS

Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (5182)

SIC

Services-Computer Integrated Systems Design (7373)

akta.pro primary industry

Omnichannel Commerce & Click-and-Collect Platforms (BPAMAGAL)

akta.pro secondary industry

Order Management & Inventory Orchestration (OMS) (CRAFAMAC)

Keywords

• Omnichannel retail platform
• Order management software
• Mobile point of sale
• Store warehouse management
• Unified commerce solutions

Headquarters

HQ city

Paris

HQ country

France

HQ region

Europe

Offices1 record

Markets served

GTM type

B2B

Offering type

Software

Cost components

Technology or R&D, Personnel, Marketing or Sales, Infrastructure

Revenue model

1. SaaS Platform Subscription: Socloz operates as a SaaS platform provider, offering subscription-based access to its omnichannel platform modules including OMS, mPOS, Store WMS, and associated features. The platform is delivered as a cloud service with usage-based scaling for different retail brands.

Pricing tiers

Go-to-market motion1 record

Distribution channels2 records

Marketing channels8 records

Core offering

SoCloz provides a cloud-based omnichannel commerce platform that helps physical retail brands unify online and in-store operations. Its platform is structured around three integrated modules—Order Management System (OMS), Mobile Point of Sale (mPOS), and Store Warehouse Management System (Store WMS)—enabling inventory synchronization, order orchestration, E-reservation, Click & Collect, Ship from Store, mobile checkout, clienteling, and in-store returns processing across multi-brand retail networks.

Product overview

Socloz is an omnichannel commerce platform structured as a unified platform with three core integrated modules: OMS (Order Management System), mPOS (mobile Point of Sale), and Store WMS (Warehouse Management System). The OMS handles centralized order orchestration and inventory synchronization across online and offline channels, supporting E-reservation, Click & Collect (including Express variant), and Ship from Store fulfillment scenarios. The mPOS module provides store associates with mobile order-taking, mobile checkout/payment processing, and clienteling tools accessible via tablets or smartphones. The Store WMS equips store teams with order management and returns processing capabilities. All three modules are designed to work together as an integrated turnkey solution, enabling retailers to unify their inventory, orchestrate omnichannel orders, and empower store staff with a single intuitive application.

Differentiator

Problem solved

Functional benefit

Products and services

• OMS (Order Management System) Central order management system that orchestrates all omnichannel orders across online and offline channels, managing inventory synchronization, order routing, and fulfillment across the retail network for retail brands.
• E-reservation Allows customers to reserve items online from a retailer's e-commerce site without prepayment, then discover and try the product in-store with no purchase obligation, generating additional foot traffic for retailers.
• Click & Collect (Express) Enables customers to order online and collect purchases from a physical store, with the Express variant offering rapid fulfillment within hours rather than days.
• Ship from Store Allows retail stores to fulfill online orders using their local inventory, reducing delivery times and optimizing stock utilization across the store network.
• mPOS (Mobile Point of Sale) Mobile point-of-sale solution enabling store associates to take orders, process payments, and engage customers anywhere in the store using tablets or smartphones for retail brands.
• Order Acceptance / Prise de commandes Enables store staff to take customer orders on mobile devices, accessing extended product catalogs and available inventory across the store network in real-time.
• Mobile Checkout / Encaissement en mobilité Allows associates to process payments anywhere in the store using mobile devices, eliminating checkout bottlenecks and reducing customer wait times.
• Clienteling Equips sales associates with customer relationship tools, purchase history access, and personalized recommendations to enhance the in-store shopping experience and build customer loyalty.
• Store WMS (Warehouse Management System) Store-level warehouse management system enabling retail associates to manage omnichannel order preparation, returns processing, and inventory operations directly within the store.
• Order Management / Gestion des commandes Enables store teams to manage and fulfill incoming omnichannel orders, track order status, and coordinate pickup and delivery operations from the store level.
• Managing Returns / Gestion des retours Streamlines the returns process for both in-store and online purchases, enabling efficient product restocking and customer refunds at the store level.
• Socloz Shopify App Plug & Play application integrating the Socloz OMS directly into the Shopify e-commerce platform, enabling seamless order management for Shopify merchants within the Shopify purchase funnel.

Quantifiable outcome

• 30% revenue increase for clients using the platform
• +6 more outcomes

Named customers12 records

Segments3 records

Ideal customer profiles1 record

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration1 record

Feature8 records

Partnerships

One partnership is on record.

• Savoye Groupparent companyStrategic or Co-development PartnerSavoye Group is the parent company of Socloz. Socloz operates as a member of the Savoye Group, which specializes in supply chain and retail technology solutions. This affiliation provides strategic backing and potential synergies in supply chain and logistics technology.

Scale indicators10 records

Recent moves6 records

Expansion highlights5 records

Direct peers

• Fluent Commerce: Fluent Commerce provides a cloud-native order management system purpose-built for omnichannel retail, including click & collect, ship from store and store inventory orchestration. It is the closest direct competitor to Socloz's OMS-led platform, serving similarly sized specialty retailers with comparable fulfillment scenarios.
• Brightpearl (Sage): Brightpearl provides retail-first ERP/OMS tailored to omnichannel merchants, integrating order management, inventory and fulfillment across multiple sales channels. It targets similar specialty-retail customers as Socloz and overlaps on OMS and store inventory orchestration capabilities.
• Manhattan Active (Manhattan Associates): Manhattan Active Omni is a cloud-native OMS and store fulfillment solution for specialty retail, including ship-from-store, click & collect and BOPIS. It competes head-on with Socloz OMS for enterprise footwear, apparel and specialty retail accounts.
• NewStore: NewStore delivers a mobile-first omnichannel platform combining OMS, mobile POS and clienteling for specialty retailers. Its focus on mobile associate workflows and unified inventory closely mirrors Socloz's OMS + mPOS + Store WMS stack for fashion and lifestyle brands.
• Kibo Commerce: Kibo offers an end-to-end unified commerce platform spanning OMS, e-commerce, mobile POS and personalization for mid-market and enterprise retailers. Its modular OMS-plus-mPOS architecture and fashion/footwear customer base directly overlap with Socloz's value proposition and target verticals.

Broad incumbents

• SAP Customer Experience (Hybris): SAP's Hybris commerce suite offers enterprise-grade OMS, commerce and product master capabilities for large global retailers. It is a broader incumbent alternative to Socloz for multinational retailers evaluating a fully integrated commerce and ERP stack.
• Salesforce Commerce Cloud: Salesforce Commerce Cloud (formerly Demandware) is a global enterprise commerce suite with built-in OMS, order routing and store fulfillment capabilities. It competes with Socloz in the enterprise retail tier and bundles OMS with CRM, marketing and service clouds that pure-play OMS vendors like Socloz cannot match on breadth.
• Shopify: Shopify is the dominant SMB and mid-market commerce platform with its own OMS, POS and shop fulfillment capabilities. It sits both as an integration partner (Socloz is integrated with Shopify) and as a competitive incumbent expanding upstream into OMS territory that Socloz occupies.

Others

• Mirakl: Mirakl is a French-founded marketplace platform that integrates with OMS and ecommerce stacks deployed at large retailers. It is a thematically adjacent ecosystem player to Socloz rather than a direct competitor, but it shows up alongside Socloz in retailer vendor ecosystems and EU digital transformation RFPs.

Emerging players

• Akeneo: Akeneo is a Product Information Management (PIM) platform serving many of the same specialty retail brands that use Socloz for OMS. While not a direct OMS competitor, it is an adjacent commerce-stack vendor frequently evaluated alongside Socloz in unified commerce procurements.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks5 records

Key highlights7 records

Customer concentration

• Xx.com/socloz
• YouTubeyoutube.com/@socloz-omnicanal
• Facebookfacebook.com/socloz
• LinkedInlinkedin.com/company/socloz
• Instagraminstagram.com/socloz

Revenue estimate

Valuation estimate

Number of profiles

Profiles6 records

Funding overview

Funding rounds3 records

Investors2 records

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about SoCloz