MetroResidences

What MetroResidences does

MetroResidences Group is a Singapore-headquartered, technology-enabled accommodation services and management company founded in 2015 by James Chua and Lester Kang. The company operates a portfolio of 4,000+ listings spanning serviced apartments, unfurnished long-term apartment rentals, and coliving rooms across Singapore, Japan, Hong Kong, Malaysia, and Australia, with regional headquarters in Tokyo and operational offices in Sydney and Hong Kong.

The underlying platform combines an AI-powered proptech stack with consumer-facing tools including instant booking, 360-degree virtual tours, mobile digital lease signing, Stripe-integrated recurring payment processing, and the RENT AI Advisor (Beta) recommendation engine. The company also operates third-party property agency services, managing 1,000+ hospitality properties and recruiting private homeowners to convert residential units into serviced apartments under its management.

MetroResidences monetises through monthly recurring rentals (minimum 90-day stays for serviced apartments and 2-year leases for unfurnished apartments), property management fees, and add-on services such as housekeeping and aircon servicing via Lite and Fully Serviced plan tiers. The go-to-market blends a product-led self-serve booking flow with dedicated enterprise sales for corporate clients (5–500+ rooms), supported by channel partnerships including Rakuten, Mitsubishi Estate, and Social Interior. Reported operational metrics include an 88% average occupancy rate across service residences, an average stay of approximately 4 months, and 100,000+ cumulative nights booked.

Name

MetroResidences

Legal name

MetroResidences

Website

https://metroresidences.com

Company type

Private

Founded year

2015

Operating status

Operating

Headcount range

11–50 employees

Short description

MetroResidences is a Singapore-based, technology-enabled accommodation platform operating 4,000+ serviced apartments, long-term rentals, and coliving rooms across five APAC markets, serving business travellers, expatriates, and corporate clients with AI-assisted booking and digital lease management.

Ownership category

akta.pro rank

Product category

Serviced Apartments & Corporate Housing

akta.pro primary industry

Urban serviced apartments (city-centre) (THAMACAA)

Keywords

• Serviced apartment rentals
• Furnished monthly rentals
• Corporate housing solutions
• Property management services
• Co-living accommodations

Headquarters

HQ city

Singapore

HQ country

Singapore

HQ region

Asia

Offices4 records

Markets served

GTM type

B2B and B2C

Offering type

Services

Cost components

Operations, Supply Chain, Personnel, Marketing or Sales, Technology or R&D, Infrastructure

Revenue model

1. Serviced Apartment Rentals: Monthly rental of fully furnished serviced apartments with minimum 90-day stays. Revenue generated from recurring monthly payments for accommodation including utilities, housekeeping, and maintenance services. Pricing varies by location (Singapore: S$1,660-S$11,400/month; Tokyo: ¥198,135-¥377,100/month).
2. Apartment Rental Management: Long-term unfurnished apartment rentals (2-year leases) for clients seeking self-designed spaces. Platform facilitates rental transactions for property owners.
3. Property Management Services: Third-party property agency services managing over 1,000 hospitality properties and 800+ apartment rental listings. Revenue from property management fees charged to asset owners.
4. Co-living Room Rentals: Shared living spaces in co-living arrangements at properties like Farrer Park, offering affordable room rentals with community amenities. Minimum 90-day stays.
5. Service Add-ons: Additional services including weekly housekeeping, deep cleaning, aircon servicing, and property maintenance. Lite Plan and Fully Serviced Plan options with different service levels.

Pricing tiers

Go-to-market motion3 records

Distribution channels4 records

Marketing channels5 records

Core offering

MetroResidences is a technology-enabled accommodation services and management company that operates a digital platform offering fully furnished serviced apartments, unfurnished long-term apartment rentals, co-living rooms, and corporate housing solutions across Singapore, Japan, Hong Kong, Malaysia, and Australia. The company also provides third-party property management services, converting residential properties into managed serviced apartments, with AI-powered proptech streamlining booking, screening, lease signing, and payment for international clients.

Product overview

MetroResidences operates a technology-enabled accommodation platform offering three primary product lines: Serviced Apartments (fully furnished, move-in ready monthly rentals with concierge services), Apartment Rentals (unfurnished long-term leases), and Coliving Rooms (affordable shared living spaces). The company also provides Property Management services for asset owners and Corporate Booking solutions for businesses. The platform connects international clients with quality accommodations across Singapore, Japan, Hong Kong, Malaysia, and Australia, leveraging AI-powered proptech for streamlined rental processes.

Differentiator

Problem solved

Functional benefit

Products and services

• Serviced Apartments
• Apartment Rentals
• Coliving Rooms
• Corporate Booking
• Property Management Services
• MetroResidences Galicia Roppongi

Quantifiable outcome

• Average occupancy rate of 88% across service residences
• +3 more outcomes

Named customers3 records

Segments5 records

Ideal customer profiles4 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration3 records

AI capability4 records

Feature5 records

Partnerships

Two partnerships are on record, tiered core.

• Mitsubishi Estate Co., Ltd. (MEC)coreStrategic or Co-development Partner · 13 December 2017MetroResidences was selected as one of six finalists in Mitsubishi Estate Co., Ltd.'s Corporate Accelerator Program in December 2017. This strategic partnership provided access to MEC's real estate network and resources for expansion into the Japanese market.
• Social InteriorcoreStrategic or Co-development PartnerDesign furniture subscription service partner for the MetroResidences Galicia Roppongi flagship project. Social Interior provides furniture solutions for the 80-unit fully-furnished serviced apartment development, enabling rapid furnishing and design consistency across the property.

Scale indicators12 records

Recent moves6 records

Expansion highlights5 records

Direct peers

• The Ascott Limited: The Ascott Limited (part of CapitaLand) is the largest serviced apartment operator in Asia-Pacific, with thousands of units across Singapore, Japan, and other key markets where MetroResidences operates. It is the most direct and most established comparable for MetroResidences' core serviced apartment business.
• Blueground: Blueground operates a tech-enabled, furnished apartment rental platform with month-to-month leases targeting business travelers and relocations. Its business model (curated furnished units, digital booking, professional management) and customer base closely mirror MetroResidences' positioning.
• Sonder: Sonder is a tech-enabled short-term and mid-term rental operator combining app-based booking, standardized apartment design, and 24/7 guest support. It is directly comparable to MetroResidences on the technology-led serviced apartment proposition and the corporate/leisure mid-stay segment.
• Cove (by Hmlet): Cove is a Singapore-headquartered flexible living and co-living operator offering furnished apartments and coliving rooms with app-based booking. It is a direct regional peer competing in the same Singapore, Japan, and APAC mid-stay market as MetroResidences.
• Oakwood: Oakwood (Oakwood Worldwide) is a global serviced apartment and corporate housing operator with a strong APAC presence. It competes with MetroResidences for corporate and expatriate guests in Singapore, Tokyo, and other regional hubs.
• Lanson Place: Lanson Place operates upscale serviced residences across Hong Kong, Singapore, Shanghai, and Tokyo. It is a direct competitor in the urban, mid-to-long-stay corporate housing segment that defines MetroResidences' core offering.
• Frasers Hospitality: Frasers Hospitality is a pan-Asian serviced residence operator with properties in Singapore, Japan, and Australia. It is directly comparable to MetroResidences on geography, target customer (business travelers, expatriates), and product type (furnished serviced apartments).

Broad incumbents

• Airbnb: Airbnb is a global short-term rental platform that competes with MetroResidences in the furnished short/mid-stay market. While it is not Asia-specialized and targets shorter stays, its scale, brand, and corporate travel expansion make it a key broad incumbent to track.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat4 records

Key risks6 records

Key highlights7 records

Customer concentration

• Xx.com/metroresjp

Revenue estimate

Valuation estimate

Number of profiles

Profiles2 records

Funding overview

Funding rounds3 records

Investors2 records

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about MetroResidences