Metropolis
Metropolis is an AI computer vision company operating North America's largest parking network across 4,200+ locations, using proprietary license plate and facial recognition technology to deliver checkout-free parking to property owners, airports, healthcare systems, hospitality venues, and individual drivers.
- Company typePrivate
- Founded2017
- HeadquartersNew York, United States
- Headcount5,001–10,000
- GTM typeB2B and B2C
- OfferingSoftware
What Metropolis does
Metropolis is an AI and computer vision infrastructure company that operates the largest parking network in North America, providing checkout-free drive-in and drive-out parking experiences across approximately 4,200-4,500 locations. The company serves enterprise property owners and operators (commercial real estate, airports, healthcare systems, hospitality venues), individual drivers via a consumer mobile app, and adjacent segments such as electric air taxi infrastructure. Founded in 2017, Metropolis has scaled through organic growth and three major acquisitions (Premier Parking in 2022, SP Plus in 2024, and Oosto in 2025).
The core technology is the Metropolis Recognition Platform (MRP), a proprietary AI stack combining license plate recognition, vehicle fingerprinting, facial recognition, and behavioral analytics. The platform runs on a serverless MLOps pipeline built on AWS and Snowflake, processing over a billion edge events weekly with approximately 15 minutes end-to-end latency. Sub-brands extend the platform into adjacent verticals: BLNQ for hospitality recognition, AeroParker for airport reservations, BagsVIP for luggage delivery, Passes for hotel and casino guests, and Security Services for enterprise surveillance. Revenue is generated through transaction-based service fees on $5 billion-plus annual payment volume, monthly parking subscriptions for individuals and businesses, enterprise platform licensing, and managed parking operations across owned and partner facilities.
Metropolis reached $580 million in ARR in 2024, a 430% increase from $109.4 million in 2023, supported by 23,000 employees and a customer base that includes San Antonio International Airport, UCHealth, Miami Worldcenter, Jamestown, Olympus Property, and major real estate owners such as DivcoWest, Unico, AvalonBay, Starwood Capital, and Bedrock. The company has raised over $3.5 billion cumulatively from institutional investors including Eldridge Industries, 3L Capital, SoftBank Vision Fund 2, Vista Equity Partners, BDT & MSD Partners, Temasek, and LionTree, reaching a $5 billion post-money valuation in November 2025. Distribution combines a self-serve mobile app for individual consumers with enterprise field sales and channel partnerships for property owner acquisition.
Metropolis firmographics
Firmographics- Name
- Metropolis
- Legal name
- Metropolis Technologies, Inc.
- Website
- https://metropolis.io
- Company type
- Private
- Founded year
- 2017
- Operating status
- Operating
- Headcount range
- 5,001–10,000 employees
- Short description
- Metropolis is an AI computer vision company operating North America's largest parking network across 4,200+ locations, using proprietary license plate and facial recognition technology to deliver checkout-free parking to property owners, airports, healthcare systems, hospitality venues, and individual drivers.
- Ownership category
- akta.pro rank
Metropolis industry classification
Industry- Product category
- AI-Powered Parking & Mobility Technology
- NAICS
- Parking Lots and Garages (812930)
- SIC
- Services-Automotive Repair, Services & Parking (7500)
- akta.pro primary industry
- Smart Parking Technology Platforms (Occupancy Sensors, Guidance, Reservations, Analytics) (TLAJAIAC)
- akta.pro secondary industries
- Parking Facility Operations (Garages, Lots, On-/Off-Street) (BPABAKAA), Off-Street Parking Facilities Operations (Garages, Lots, Park-and-Ride) (TLAJAIAB), Digital Payments & Enforcement for Parking (Mobile Pay, LPR/ANPR, Citation Mgmt) (TLAJAIAE), Smart Parking, Curb & Mobility Management (Facilities) (HSAPAPAK), Parking, Fleet & Mobility Management (BPABAAAM)
Keywords
Where Metropolis is headquartered
LocationHeadquarters
- HQ city
- New York
- HQ country
- United States
- HQ region
- North America
Offices4 records
Markets served
Metropolis business model
Business model- GTM type
- B2B and B2C
- Offering type
- Software
- Cost components
- Personnel, Operations, Technology or R&D, Marketing or Sales, Infrastructure, Supply Chain
Revenue model
- Parking Transaction Fees: Metropolis charges transaction/service fees on each parking payment processed through its platform. The company processes over $5 billion in annual payment volume across 4,200+ locations. Each transaction is subject to a Service Fee calculated based on a formula specific to the applicable Service, with rates set by Metropolis in its sole discretion varying by location.
- Monthly Parking Subscriptions: Metropolis offers monthly subscription parking plans for individuals and businesses at most facilities. Subscribers can search for preferred locations and purchase subscriptions directly through the web app or iOS app. Company subscriptions grant in-and-out parking access and are issued to employees by their employers. Billed automatically on the first of each month with pro-rated first month charges.
- Enterprise Platform Licensing and Operations: Metropolis provides its Recognition Platform to enterprise property owners (real estate companies, airports, healthcare systems) enabling them to modernize parking operations. The platform includes computer vision technology, data analytics, and operational support. Partners see an average 15% year-over-year revenue increase with a target of +30% revenue uplift from full Recognition Platform integration.
- BLNQ Hospitality Recognition Platform: Metropolis generates revenue through its BLNQ hospitality platform by providing facial recognition and personalized service infrastructure to luxury hotels, member clubs, and hospitality venues. Revenue may come from platform licensing fees, per-recognition transaction fees, or membership program arrangements with Hospitality Customers.
- BagsVIP Luggage Delivery Services: Metropolis offers BagsVIP luggage delivery services for airport travelers, enabling delivery of luggage from airports to hotels, residences, or other addresses. Orders must be placed at least one hour before arrival, with fees per bag service.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Subscription | Monthly | Monthly Parking Subscription - Individual |
| Subscription | Monthly | Monthly Parking Subscription - Business/Enterprise |
| Transaction based/ take rate | Pay-as-you-go | Transaction/Pay-per-Use Parking |
| Other | Annual | Enterprise Recognition Platform |
Go-to-market motion3 records
Distribution channels7 records
Marketing channels8 records
Metropolis product offering
Product offeringCore offering
Metropolis operates an AI-powered Recognition Platform that uses proprietary computer vision, License Plate Recognition, facial recognition, and Behavioral Analytics to enable checkout-free, identity-based experiences across physical spaces. The company is the largest parking operator in North America, providing drive-in/drive-out parking at 4,200+ locations through its consumer mobile app, while also licensing its platform to enterprise property owners, airport authorities, healthcare systems, and hospitality venues (via the BLNQ platform). Following the acquisitions of Premier Parking (2022) and SP Plus (2024), Metropolis combines a technology platform with full-scale parking operations and ancillary services such as valet, luggage delivery (BagsVIP), and security monitoring.
Product overview
Metropolis offers a unified platform architecture centered on the Recognition Platform, an AI-powered infrastructure layer that uses computer vision technology to enable frictionless, identity-based physical experiences. The platform powers core services including Parking (checkout-free parking at 4,200+ locations), Aviation (airport parking and mobility services including AeroParker reservations), BLNQ (hospitality facial recognition for hotels and clubs), and Security Services (watchlist monitoring and behavioral analytics). Additional offerings include Valet 2.0, BagsVIP luggage delivery, Passes for hotel/casino guests, and monthly subscription parking. The company operates as the largest parking network in North America following acquisitions of Premier Parking and SP Plus.
Differentiator
Problem solved
Functional benefit
Brands
- BLNQ: Hospitality recognition and experience platform for luxury hotels, private member clubs, and similar venues using facial recognition and LPR technology
- AeroParker
- BagsVIP
- Metropolis Recognition Platform (MRP)
- Security Services
Products and services
- Recognition Platform (Metropolis Recognition Platform / MRP) Unified AI vision and recognition platform that identifies persons and vehicles at enabled locations via facial recognition, License Plate Recognition, and Behavioral Analytics. Powers checkout-free Parking, BLNQ hospitality recognition, Security Services, and Aviation offerings for enterprise property owners, airports, healthcare systems, and hospitality operators across 4,200+ North American locations.
- Parking (Checkout-Free Parking) AI-powered checkout-free parking service using computer vision and License Plate Recognition for automated vehicle recognition, enabling drive-in/drive-out experiences without tickets, cash, or app fumbling. Available to consumers via the iOS/Android mobile app and to enterprise property owners as a managed service. Covers 4,200+ locations across North America.
- Aviation (Airport Parking & Mobility Services) Comprehensive airport parking and mobility offering including seamless drive-in/drive-out technology, AeroParker reservations, curbside concierge, remote check-in, and BagsVIP luggage delivery. Deployed at major U.S. airports.
- BLNQ Hospitality Recognition Platform Facial recognition and LPR-based hospitality experience platform for luxury hotels, private member clubs, and resorts. Identifies members upon arrival, enables personalized services, arrival notifications, preference delivery, and no-touch valet.
- Security Services Facial recognition, watchlist monitoring, and behavioral analytics services for corporate campuses, educational institutions, and healthcare facilities. Provides real-time matching against security watchlists and behavioral alerts for security personnel.
- Metropolis Valet 2.0 Enhanced valet operations platform featuring visit add-ons for oversized vehicles and EV charging, scheduled vehicle requests, digital damage reports, and digital vehicle intake. Available via mobile web and the iOS app.
- BagsVIP Luggage Delivery Luggage delivery service allowing airline passengers to have bags delivered to residential, hotel, convention center, airport, or business addresses following flights. Integrated with aviation operations and offered at Metropolis-served airports.
- Passes Parking access product for hotel and casino guests that enables unlimited drive-in, drive-out access for the duration of their stay using computer vision vehicle recognition, eliminating the need for tickets, barcodes, or RFID cards.
- AeroParker Airport Reservations Airport parking reservation platform integrated with the Metropolis system, allowing travelers to book and manage airport parking online with flexible cancellation options at participating airports.
- Monthly Subscription Parking Monthly parking subscription service for individuals and businesses at participating facilities, with license-plate-based verification and automatic monthly billing. Self-serve purchase through the web app or iOS app.
Quantifiable outcome
- Partners see average 15% YoY revenue increase with +30% target uplift from full Recognition Platform integration
- +7 more outcomes
Companies that use Metropolis
Customer profileNamed customers8 records
Segments7 records
Ideal customer profiles5 records
Metropolis technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
AI capability7 records
Feature7 records
Metropolis partnerships and signals
Strategic signalPartnerships
Five partnerships are on record, tiered core and minor.
- Joby AviationcorePartnership to develop 25 AI-integrated vertiports across the United States, converting existing Metropolis parking facilities into hubs for electric air taxis. Initial deployment will serve Joby's Blade Urban Air Mobility customers in the New York City area, with plans to integrate baggage handling and streamline travel between Manhattan and JFK or Newark airports. Metropolis provides AI-based computer vision technology for the vertiports, including biometric check-ins and automated security processes.
- BiltcoreMetropolis partnered with Bilt (payments and rewards program for renters) to enable Bilt Members to earn minimum 1X Bilt Points on parking at participating Metropolis locations nationwide. Partnership transforms parking into a rewards category and extends Metropolis reach to Bilt's network of 40,000+ merchant partners and millions of members. Future phases include in-app booking, payment, and automatic validation through Bilt app.
- Oosto (formerly AnyVision)coreAcquired Israeli AI biometrics firm Oosto (formerly AnyVision) for $125M in an all-stock deal. Oosto's facial recognition and behavioral analytics technology integrated into Metropolis Recognition Platform to enhance computer vision capabilities. Oosto CEO Avi Golan and CTO Dieter Joecker took senior roles at Metropolis.
- Real Estate Partners (DivcoWest, Unico, AvalonBay, Starwood Capital, Bedrock)coreMetropolis partners with major commercial real estate owners including DivcoWest, Unico, AvalonBay, Starwood Capital, and Bedrock. These partners deploy Metropolis technology across their property portfolios, integrating checkout-free parking into tenant amenities and operations.
- SpotHero and ParkWhizminorIntegration with parking reservation platforms SpotHero and ParkWhiz enables Metropolis locations to be discovered and booked through third-party parking aggregator apps.
Scale indicators13 records
Recent moves7 records
Expansion highlights8 records
Metropolis competitors and assessment
Company assessmentBroad incumbents
- Impark: Impark is a major North American parking operator providing management, valet, and technology-enabled parking services. Comparable to Metropolis as a broad incumbent operating large-scale parking facilities with technology overlays.
- LAZ Parking: LAZ Parking is one of the largest privately held parking operators in North America. Comparable to Metropolis as a broad incumbent with overlapping parking operations, but without a comparable AI/computer vision recognition platform.
- ABM Industries: ABM Industries provides integrated facility services including parking and transportation services across commercial, healthcare, and aviation. Comparable to Metropolis as a broad incumbent with overlapping parking operations across enterprise and institutional customers.
Emerging players
- CivicSmart: CivicSmart provides smart parking meters, sensors, and enforcement technology for municipalities. Comparable to Metropolis as an emerging player with overlapping focus on LPR/ANPR-based enforcement and digital payments in the parking space.
Direct peers
- T2 Systems: T2 Systems is a parking management software provider serving operators, universities, municipalities, and airports. Comparable to Metropolis as a competing technology platform for parking operations and revenue management at scale.
- FlashParking: FlashParking provides cloud-based parking management technology including LPR, mobile payments, and enforcement for parking operators. Comparable to Metropolis in serving the operator/enterprise side with similar LPR and mobile-pay functionality.
- SpotHero: SpotHero is a leading North American parking reservation marketplace and aggregator. Comparable to Metropolis because it sits in the same checkout-free, mobile-first parking consumer flow and is an explicit distribution partner/parking aggregator that Metropolis integrates with.
- ParkMobile (EasyPark Group): ParkMobile (now part of EasyPark Group) provides mobile parking payments, reservations, and enforcement. Comparable to Metropolis as a direct competitor in license-plate-based mobile parking payments and digital enforcement at scale across the U.S.
- Passport Labs: Passport provides mobile payments, digital permitting, and enforcement technology for parking and mobility. Comparable to Metropolis in serving municipalities and operators with mobile pay, LPR, and digital permitting infrastructure.
Others
- Oosto: Oosto (formerly AnyVision) is an AI biometrics company that was acquired by Metropolis in January 2025 for $125M. Comparable as the now-internal biometric technology arm supplying facial recognition capabilities to the Metropolis Recognition Platform.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat6 records
Key risks6 records
Key highlights7 records
Customer concentration
Metropolis social profiles
Digital presenceMetropolis financial estimates
Financial estimateRevenue estimate
Valuation estimate
Metropolis leadership team
Management profileNumber of profiles
Profiles11 records
Metropolis subsidiaries and ownership
Company hierarchySubsidiaries3 records
Metropolis funding detail
Funding detailFunding overview
Funding rounds7 records
Investors29 records
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Metropolis M&A and investment
M&A and investmentM&A3 records
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Metropolis
What does Metropolis do?
Metropolis operates an AI-powered Recognition Platform that uses proprietary computer vision, License Plate Recognition, facial recognition, and Behavioral Analytics to enable checkout-free, identity-based experiences across physical spaces. The company is the largest parking operator in North America, providing drive-in/drive-out parking at 4,200+ locations through its consumer mobile app, while also licensing its platform to enterprise property owners, airport authorities, healthcare systems, and hospitality venues (via the BLNQ platform). Following the acquisitions of Premier Parking (2022) and SP Plus (2024), Metropolis combines a technology platform with full-scale parking operations and ancillary services such as valet, luggage delivery (BagsVIP), and security monitoring.
Is Metropolis a public or private company?
Metropolis is a private company. It is classified as venture growth investor backed and is currently operating.
When was Metropolis founded?
Metropolis was founded in 2017. It employs 5,001 to 10,000 people.
Where is Metropolis based?
Metropolis is headquartered in New York, United States, in the North America region.
How does Metropolis make money?
Five revenue lines are on record. Parking Transaction Fees are the primary driver. The others are monthly Parking Subscriptions, enterprise Platform Licensing and Operations, BLNQ Hospitality Recognition Platform and bagsVIP Luggage Delivery Services.
Who are Metropolis's main competitors?
Broad incumbents on record are Impark, LAZ Parking and ABM Industries. CivicSmart is listed as an emerging player. Direct peers are T2 Systems, FlashParking, SpotHero, ParkMobile (EasyPark Group) and Passport Labs. Oosto is listed as an others.
Does Metropolis have an API?
No public API is recorded for Metropolis.
What industry is Metropolis in?
Metropolis's product category is AI-Powered Parking & Mobility Technology. Its primary akta.pro industry code is TLAJAIAC, Smart Parking Technology Platforms (Occupancy Sensors, Guidance, Reservations, Analytics), with a secondary code of BPABAKAA, Parking Facility Operations (Garages, Lots, On-/Off-Street). Its NAICS code is 812930 and its SIC code is 7500.