Symptoma
- Company typePrivate
- Founded2006
- HeadquartersSalzburg, Austria
- Headcount51–100
- GTM typeB2B
- OfferingSoftware
Symptoma firmographics
Firmographics- Name
- Symptoma
- Legal name
- Symptoma GmbH
- Website
- https://symptoma.com
- Company type
- Private
- Founded year
- 2006
- Operating status
- Operating
- Headcount range
- 51–100 employees
- Ownership category
- akta.pro rank
Symptoma industry classification
Industry- Product category
- Digital Health / AI Symptom Checker
- NAICS
- Medical and Diagnostic Laboratories (62151)
- SIC
- Services-Health Services (8000), Services-Misc Health & Allied Services, Nec (8090)
- akta.pro primary industry
- Symptom Checker & Self-Triage Platforms (HLALAJAB)
- akta.pro secondary industries
- SaMD – Digital Biomarkers & Algorithmic Endpoints (HLACANAF), Infectious Disease Telemedicine Platforms (HLALAGAJ)
Keywords
Where Symptoma is headquartered
LocationHeadquarters
- HQ city
- Salzburg
- HQ country
- Austria
- HQ region
- Europe
Offices2 records
Markets served
Symptoma business model
Business model- GTM type
- B2B
- Offering type
- Software
- Cost components
- Technology or R&D, Personnel, Operations, Marketing or Sales, Infrastructure
Revenue model
- Consumer Free Tier: Digital Health Assistant available free of charge for consumers on the website. Unlimited symptom checks and report generation. May introduce paid features or tiers in the future under separate terms.
- Partner Integration: Symptoma DHA offered via Symptoma Partners (websites/apps of business partners). B2B partnerships with health authorities, insurers, hospitals, and companies for screening solutions and integration.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Freemium | Monthly | Free consumer access to Symptoma Digital Health Assistant |
Go-to-market motion1 record
Distribution channels4 records
Marketing channels3 records
Symptoma product offering
Product offeringCore offering
Symptoma provides an AI-powered Digital Health Assistant (a CE-marked Class I medical device chatbot) that lets users describe symptoms in free text and receive a probability-ranked list of possible medical causes drawn from a proprietary knowledge base covering 20,000+ diseases. The same engine is offered directly to consumers for free and as a white-label / embedded integration (Symptoma Partners) to governments, hospitals, insurers, and publishers for population-level screening.
Product overview
Symptoma offers a unified digital health platform centered on its Symptoma Digital Health Assistant, a CE-marked Class I medical device. The core product is a chatbot-based symptom checker that accepts free-text symptom input and returns probability-ranked possible diagnoses from a knowledge base covering >20,000 diseases. A dedicated COVID-19 Chatbot module extends the platform with disease-specific risk scoring. Both products share the same underlying AI reasoning engine on an annotated medical knowledge base but serve different diagnostic contexts.
Differentiator
Problem solved
Functional benefit
Products and services
- Symptoma Digital Health Assistant CE-marked Class I medical device chatbot that lets patients and clinicians enter free-text symptoms and receive a probability-ranked list of possible medical causes drawn from a knowledge base of 20,000+ diseases, supported in 46 languages.
- Symptoma COVID-19 Chatbot Specialized COVID-19 risk assessment module that analyzes user-entered symptoms and classifies patients as high, medium, or low COVID-19 risk; CE-marked medical device with peer-reviewed 96.32% accuracy.
Quantifiable outcome
- 96.32% COVID-19 diagnostic accuracy in symptomatic patients
- +2 more outcomes
Companies that use Symptoma
Customer profileNamed customers6 records
Segments4 records
Ideal customer profiles4 records
Symptoma technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
AI capability4 records
Feature3 records
Symptoma partnerships and signals
Strategic signalPartnerships
Six partnerships are on record, tiered major and core.
- MedTrix GroupmajorCollaboration with one of the biggest Austrian medical publishers for digital medical content integration.
- Austrian GovernmentcoreAustrian government contracted Symptoma to help fight the COVID-19 pandemic. Later presented as best digital COVID-19 solution from Austria to 40 governments during UN meeting.
- Döbling Private Clinic (PremiQaMed Group)majorHospitals like the private clinic Döbling relied on Symptoma's COVID-19 risk assessment at building entrance to protect patients and visitors.
- City of ViennacoreCity of Vienna deployed Symptoma for COVID-19 guidance for Viennese citizens. Huge success with nationwide coverage and 1.5 million questions/answers processed within first 24 hours. Study cooperation published in The Central European Journal of Medicine.
- UNIQA Insurance GroupmajorSymptoma supported UNIQA Insurance Group in realizing their return-to-office plan and coming back to work safely during the pandemic.
- ThiemecoreMajor deal signed with biggest medical publisher in DACH region. Integration of Symptoma.com in Thieme's digital world reaching 200,000+ medical professionals and 3,000+ institutions including hospitals in DACH region.
Scale indicators9 records
Recent moves6 records
Expansion highlights6 records
Symptoma competitors and assessment
Company assessmentDirect peers
- Ada Health: Ada Health is a direct competitor offering an AI-powered symptom assessment app for both consumers and enterprise/B2B integrations. Closely comparable in product (chatbot-driven probabilistic triage over a disease knowledge base), regulatory posture (CE-marked medical device), and dual consumer/enterprise GTM - making it the most direct peer to Symptoma.
- Infermedica: Infermedica provides a B2B-focused AI symptom-checker and triage platform used by insurers and health systems globally. Highly comparable to Symptoma's partner-channel strategy, white-label/embedding model, and CE-marked medical-device positioning; the companies routinely compete in the same enterprise RFPs.
- Babylon Health: Babylon Health (now eMed) historically combined an AI symptom checker with virtual care consultations, making it a direct competitor in AI-driven triage for both consumers and payers/employers. Although it pivoted, Babylon's symptom-checking IP remains a directly comparable technology platform to Symptoma.
- Buoy Health: Buoy Health is a US-based AI symptom checker that surfaces matched care options from a chatbot-driven symptom input. Directly comparable in product mechanic (chatbot triage to probabilistic conditions) and in B2B distribution through employers and health plans.
- Isabel Healthcare: Isabel Healthcare provides a clinician-focused differential diagnosis tool that ingests symptoms and returns ranked condition lists. Closely comparable to the doctor-facing use case described for Symptoma and historically cited together in peer-reviewed symptom-checker benchmarking studies.
- Mediktor: Mediktor is a Spain-based AI symptom-checker vendor that sells to hospitals, insurers, and digital health platforms via white-label API. Closely comparable as a European AI triage vendor with a CE-marked medical device, B2B channel focus, and overlapping competitor set with Symptoma in EU RFPs.
Broad incumbents
- WebMD: WebMD operates the largest US consumer health information platform and includes its own symptom checker. Comparable as a broader incumbent in symptom-driven consumer health content and adjacent advertising-supported monetization, with overlapping use cases for consumer triage.
- Mayo Clinic Symptom Checker: Mayo Clinic publishes a public symptom checker that helps consumers identify possible conditions and appropriate next steps. Comparable because it sits within a major US health system's broader portfolio but competes directly with Symptoma in the consumer triage category.
- Microsoft Healthcare Bot: Microsoft's Healthcare Bot Service is a white-label conversational AI platform used by enterprises (including health systems and insurers) for symptom triage and FAQ automation. Directly comparable to Symptoma's white-label/partner channel, but operates as a horizontal infrastructure offering rather than a vertical medical device.
Emerging players
- K Health: K Health combines an AI symptom/chatbot intake with low-cost virtual primary care visits, primarily for US consumers and payers. Comparable as an AI-first triage-to-care pathway aimed at the same dual consumer/enterprise market that Symptoma targets.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat4 records
Key risks6 records
Key highlights7 records
Customer concentration
Symptoma social profiles
Digital presenceSymptoma compliance and trust
Trust signalCompliance3 records
Symptoma financial estimates
Financial estimateRevenue estimate
Valuation estimate
Symptoma leadership team
Management profileNumber of profiles
Profiles2 records
Symptoma funding detail
Funding detailFunding overview
Funding rounds2 records
Investors2 records
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Symptoma M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Symptoma
What does Symptoma do?
Symptoma provides an AI-powered Digital Health Assistant (a CE-marked Class I medical device chatbot) that lets users describe symptoms in free text and receive a probability-ranked list of possible medical causes drawn from a proprietary knowledge base covering 20,000+ diseases. The same engine is offered directly to consumers for free and as a white-label / embedded integration (Symptoma Partners) to governments, hospitals, insurers, and publishers for population-level screening.
Is Symptoma a public or private company?
Symptoma is a private company. It is classified as founder individual operated bootstrapped and is currently operating.
When was Symptoma founded?
Symptoma was founded in 2006. It employs 51 to 100 people.
Where is Symptoma based?
Symptoma is headquartered in Salzburg, Austria, in the Europe region.
How does Symptoma make money?
Two revenue lines are on record. Consumer Free Tier is the primary driver. The others are partner Integration.
Who are Symptoma's main competitors?
Direct peers on record are Ada Health, Infermedica, Babylon Health, Buoy Health, Isabel Healthcare and Mediktor. Broad incumbents are WebMD, Mayo Clinic Symptom Checker and Microsoft Healthcare Bot. K Health is listed as an emerging player.
Does Symptoma have an API?
No public API is recorded for Symptoma.
What industry is Symptoma in?
Symptoma's product category is Digital Health / AI Symptom Checker. Its primary akta.pro industry code is HLALAJAB, Symptom Checker & Self-Triage Platforms, with a secondary code of HLACANAF, SaMD – Digital Biomarkers & Algorithmic Endpoints. Its NAICS code is 62151 and its SIC code is 8000.