PainChek

Name

PainChek

Legal name

PainChek Limited

Website

https://painchek.com

Company type

Public

Founded year

2016

Operating status

Operating

Headcount range

11–50 employees

Ownership category

akta.pro rank

Product category

Clinical pain assessment software

SIC

Services-Health Services (8000)

akta.pro primary industry

SaMD – Digital Biomarkers & Algorithmic Endpoints (HLACANAF)

akta.pro secondary industry

SaMD – Imaging & Signal Analysis (AI/ML) (HLACANAG)

Keywords

• Pain assessment software
• AI healthcare technology
• Aged care software
• Clinical decision support
• Medical device software

Headquarters

HQ city

Sydney

HQ country

Australia

HQ region

Oceania

Offices4 records

Markets served

GTM type

B2B

Offering type

Software

Cost components

Personnel, Technology or R&D, Marketing or Sales, Operations, Infrastructure

Revenue model

1. Per-Bed License Fees: Annual recurring license fees charged per bed in aged care facilities. In the US market, pricing is set at $55-75 USD per bed per annum under perpetual agreement with Sabra Health Care REIT.
2. UK License Revenue: Contracted licenses in UK aged care market generating approximately A$230,000 in annual recurring revenue from 4,000 new contracted licenses (9% quarterly growth).
3. RTM Reimbursement: Remote Therapeutic Monitoring reimbursement claims through US Centers for Medicare & Medicaid Services. Enables recurring revenue streams for technology-enabled pain assessment services.
4. Professional Services: Training services, implementation support, and remote clinical onboarding provided as part of license agreements. Includes digital training via video conferencing and eLearning platform access.

Pricing tiers

Go-to-market motion3 records

Distribution channels4 records

Marketing channels7 records

Core offering

PainChek develops and licenses AI-powered pain assessment software that uses smartphone-based facial recognition to detect pain in individuals who cannot reliably self-report, combined with five additional clinical assessment domains covering 42 indicators. The platform is delivered as a mobile app (PainChek Universal and PainChek Infant), a cloud analytics portal, and APIs that integrate with leading care management and medication management systems for residential aged care, home care, disability, hospital, and infant care providers.

Product overview

PainChek Universal is a unified AI-powered pain assessment platform combining a mobile application, analytics portal, and API data access. The core PainChek Universal platform uses AI facial recognition to assess pain in individuals who cannot reliably self-report (including those with dementia, cognitive impairments, or infants), while also including the Numeric Rating Scale for those who can communicate their pain. PainChek Analytics provides built-in data intelligence for clinical decision-making. The portfolio serves aged care, home care, disability, hospitals, and infant care sectors, integrating with leading care management and medication management systems across Australia, New Zealand, UK, Canada, and the US. The company holds 20+ million clinical assessments, FDA De Novo clearance (DEN240073), and operates across 1,900+ facilities globally.

Differentiator

Problem solved

Functional benefit

Products and services

• PainChek Universal AI-powered pain assessment platform for residential aged care, home care, disability, and hospital providers. Uses smartphone facial recognition to detect pain in individuals who cannot reliably self-report (including those with moderate to severe dementia) and includes a Numeric Rating Scale for self-reporting patients. Available on iOS and Android with cloud analytics.
• PainChek Infant AI-powered smartphone app for identifying likelihood of pain in infants aged 1-12 months. Helps parents and caregivers identify pain in babies who cannot communicate distress, tracks pain reliably, and supports informed care decisions. Available on iOS and Android.
• PainChek Analytics Cloud-based data intelligence portal that consolidates historical pain assessment data and provides real-time insights, trend analysis, monthly management dashboards, and predictive analytics for optimising pain management and clinical outcomes. Available to PainChek licensees at no extra cost.

Quantifiable outcome

• 42% reduction in falls in Scottish pilot
• +13 more outcomes

Named customers16 records

Segments5 records

Ideal customer profiles4 records

Technology focussed Yes

API detail

Has API

Yes

API docs

API detail

Core technology

AI maturity

App detail

Integration21 records

AI capability6 records

Feature6 records

Partnerships

16 partnerships are on record, tiered flagship, core and minor.

• Sabra Health Care REITflagshipStrategic or Co-development Partner · 14 April 2026Landmark master services agreement to deploy PainChek's AI-powered pain assessment technology across up to 20,000 beds in 329 facilities across the US and Canada. Sabra is a Nasdaq-listed REIT with US$5 billion market cap. Pricing at US$55-75 per bed annually. First major entry into North American market.
• MED e-carecoreTechnology or Integration · 7 November 2025Strategic partnership with MED e-care's electronic medication management (eMAR) system to promote best practice pain management and address polypharmacy in UK care homes. Combines AI-driven pain assessment with medication monitoring.
• Eldermark SoftwarecoreTechnology or Integration · 20 May 2025Partnership to expand US market by integrating PainChek with Eldermark's care management and EHR solutions for senior living facilities. Enables seamless adoption into US long-term care workflows.
• BESTMEDcoreTechnology or Integration · 17 November 2024Partnership with BESTMED for medication management integration. Workflow improvements underway with medication management partners in Australia and NZ.
• Nourish CarecoreTechnology or Integration · 24 March 2022Two-way integration with Nourish Care's app-based care planning platform, accredited by PRSB as Quality Partner. Enables pain assessment scores and observations to surface at point of care, supporting better decision-making and eliminating duplication.
• MPS ConnectcoreTechnology or Integration · 23 March 2022Integration with MPS Connect's MediSphere medication management system for complete pain assessment and treatment in one software system. Supports aged care and home care markets.
• Nulsen GroupminorStrategic or Co-development Partner · 22 October 2020Six-month trial of PainChek in NDIS participants across five shared residential homes. First disability services partnership to validate pain detection in individuals with complex disabilities and behavioural challenges.
• Ramsay Hospital Research FoundationminorStrategic or Co-development Partner · 7 October 2020Research partnership with Ramsay Health Care and Edith Cowan University to investigate ways of minimizing or stopping progression of frailty in hospital patients through better pain management using PainChek.
• Edith Cowan University (ECU)minorStrategic or Co-development Partner · 7 October 2020Research partnership with Ramsay Hospital Research Foundation to lead consortium of 12 researchers investigating nurse-led volunteer support and optimal pain management through PainChek for frail hospital patients.
• PointClickCarecoreTechnology or IntegrationIntegration partnership enabling PainChek assessments to be surfaced within PointClickCare's care management platform. Key US market integration covering large segment of senior living facilities.
• YardicoreTechnology or IntegrationIntegration partnership to bring PainChek into Yardi's senior living technology workflows in the US market.
• CPR KidsminorStrategic or Co-development PartnerPartnership with CPR Kids, a Certified Social Enterprise, for PainChek Infant app. Includes clinical review, co-development of parent and clinician education materials, and professional engagement activities.
• Edmonton GlobalminorStrategic or Co-development PartnerPartnership for North American headquarters opening in Edmonton, Alberta. Supported by Edmonton Global economic development organization with Mayor and Alberta Health Ministers in attendance.
• Person Centred SoftwarecoreTechnology or IntegrationIntegration partnership with UK's largest digital care management platform. PainChek assessments automatically sent to care management system. When PainChek identifies pain, automatic 'must do' reassessment alert generated.
• AlayaCarecoreTechnology or IntegrationIntegration with AlayaCare's cloud-based home care software platform for Canadian market. Covers significant portion of aged care beds in Australia and supports international expansion.
• AscomcoreTechnology or IntegrationIntegration partnership with Ascom for UK market. New integration launched supporting pain data visibility in clinical workflows.

Scale indicators13 records

Recent moves8 records

Expansion highlights7 records

Emerging players

• Huma: Huma provides regulated remote patient monitoring and digital-health infrastructure for care organizations. It is comparable to PainChek through its regulated clinical data platform and provider workflow, although it addresses a broader set of conditions and biomarkers.
• SafelyYou: SafelyYou provides AI-enabled fall detection and care insights for senior living and dementia care. It serves many of the same care facilities and vulnerable populations as PainChek, but addresses fall management rather than pain identification.
• Binah.ai: Binah.ai uses camera-based AI to extract health-related measurements from video. It is technically comparable to PainChek through smartphone video analysis and health-data generation, but its core outputs are vital signs and wellness measurements rather than pain assessment.
• NuraLogix: NuraLogix develops contactless, camera-based health-measurement technology using signal analysis. Its AI extraction of health information from video is comparable to PainChek's imaging and multimodal analysis, although NuraLogix emphasizes general vital signs and chronic-disease risk.
• Best Buy Health (Current Health): Best Buy Health's Current Health business offers remote patient monitoring through connected devices and a clinical platform. It is comparable through remote monitoring, longitudinal data, and home-based care, but focuses on physiological monitoring rather than facial and behavioral pain assessment.

Broad incumbents

• PointClickCare: PointClickCare is a major care-management and electronic-record platform for senior care providers. It is comparable through its aged-care customer base and workflow position, while also serving as a channel through which PainChek assessments can be surfaced.
• AlayaCare: AlayaCare is a home-care management and remote-monitoring platform used by aged-care providers. It is comparable because both companies target home-care organizations and embed data into caregiver workflows, and AlayaCare also acts as a PainChek integration partner.
• Hinge Health: Hinge Health is a scaled digital musculoskeletal pain-management platform combining technology-enabled exercise and coaching. It is comparable through its focus on measurable pain improvement, while its employer- and payer-oriented model and self-directed MSK treatment are broader than PainChek's caregiver-led assessment tool.
• Sword Health: Sword Health provides digital musculoskeletal care using remote clinicians, exercise therapy, and patient engagement technology. It shares PainChek's objective of using digital tools to improve pain management, but targets a narrower treatment pathway and different buyer set.

Direct peers

• PainDrainer: PainDrainer applies digital and AI-enabled tools to chronic-pain assessment and management. It is comparable to PainChek because both use technology to improve pain decisions, although PainDrainer is more patient-facing and PainChek is focused on professional caregivers and people unable to self-report.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks5 records

Key highlights7 records

Customer concentration

• Xx.com/painchek

Compliance8 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles14 records

Subsidiaries3 records

Funding overview

Funding rounds3 records

Investors1 record

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about PainChek