MED e-care
MED e-care is a Canada-founded, UK-focused SaaS provider of electronic medication administration (eMAR) and modular care planning software for care homes and pharmacies, with integrations across all major UK pharmacy PMR systems.
- Company typePrivate
- Founded2011
- HeadquartersLiverpool, United Kingdom
- Headcount51–100
- GTM typeB2B
- OfferingSoftware
What MED e-care does
MED e-care is a privately held SaaS provider of electronic medication administration and care planning software for the care home and pharmacy sectors, founded in 2011 in Canada and expanded to the UK in 2014. The company's platform is built around a modular web-based architecture with the eMAR (Electronic Medication Administration Records) module at its core, complemented by ePlan (care planning), Point-of-Care (POC), eNotes (daily notes), Assessments with a form builder, Wound Tracker, e-ADT (Admission, Discharge, Transfer), and Care Intelligence analytics. The system supports English and French and is available as a quoted, modular subscription typically billed annually, with pricing tailored to organisation size and module selection.
The company's go-to-market is sales-led and consultative, anchored on free product demonstrations and supported by content marketing, trade show participation (e.g., The Care Show, UK Care Week), webinars with technology partners, and social channels. MED e-care serves two primary verticals: care homes ranging from single-site independents to large multi-site operators (HC-One, Care UK, Exemplar Health Care, Berkley Care Group, Orchard Care Homes, PrimeLife, Belong Care), and pharmacies including major UK chains (Boots, LloydsPharmacy, Well) and independents (Lindsay & Gilmour, M&D Green Pharmacy). It has integrated its eMAR with all major UK pharmacy PMR systems and with leading care planning platforms (Nourish, Person Centred Software, Care Vision, PainChek), making interoperability a central pillar of its value proposition.
The business operates across three geographies — Canada (global HQ in Toronto), the UK (regional HQ in Liverpool, additional office in Manchester), and the United States — with the UK as the primary market following the 2014 international expansion led by CEO Kathleen Gatti. The company is bootstrapped, with no disclosed external funding, no parent entity, and founder/management control maintained since inception. Its competitive position rests on deep pharmacy PMR integration, CQC regulatory alignment, and workflow embedding that creates switching costs tied to medication administration data and audit trails.
MED e-care firmographics
Firmographics- Name
- MED e-care
- Legal name
- MED e-care Healthcare Solutions Limited
- Website
- https://mede-care.co.uk
- Company type
- Private
- Founded year
- 2011
- Operating status
- Operating
- Headcount range
- 51–100 employees
- Short description
- MED e-care is a Canada-founded, UK-focused SaaS provider of electronic medication administration (eMAR) and modular care planning software for care homes and pharmacies, with integrations across all major UK pharmacy PMR systems.
- Ownership category
- akta.pro rank
MED e-care industry classification
Industry- Product category
- Care Management Software / Healthcare SaaS
- NAICS
- Nursing and Residential Care Facilities (623)
- SIC
- Services-Prepackaged Software (7372)
- akta.pro primary industry
- Ambulatory & Physician Practice EHRs (HLACAAAB)
- akta.pro secondary industry
- Patient Engagement, Education & Messaging Platforms (portal/CRM integrated) (HLALABAJ)
Keywords
Where MED e-care is headquartered
LocationHeadquarters
- HQ city
- Liverpool
- HQ country
- United Kingdom
- HQ region
- Europe
Offices3 records
Markets served
MED e-care business model
Business model- GTM type
- B2B
- Offering type
- Software
- Cost components
- Personnel, Technology or R&D, Marketing or Sales, Operations
Revenue model
- Software Subscription (SaaS): MED e-care operates as a SaaS provider offering modular software solutions to care homes and pharmacies. The subscription model includes various modules (eMAR, care planning, assessments, etc.) that can be tailored to customer needs. Pricing is quote-based and varies by organisation size and module selection.
- Pharmacy Integration Services: Pharmacy partners benefit from enhanced insight into medication trends within serviced homes using NHS DM+D codes. This provides additional value to pharmacy customers at no added cost, strengthening the partnership ecosystem.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Subscription | Annual | Custom modular pricing based on organisation needs |
Go-to-market motion3 records
Distribution channels3 records
Marketing channels7 records
MED e-care product offering
Product offeringCore offering
MED e-care provides a modular SaaS platform for the care sector, anchored by an electronic Medication Administration Records (eMAR) module and extended with care planning (ePlan), point-of-care documentation, notes, assessments, wound tracking, e-ADT, and care intelligence modules. The platform is designed for care home operators and pharmacy providers to digitize medication management, care delivery, and clinical documentation.
Product overview
MED e-care offers a modular suite of care technology solutions built around a core eMAR (Electronic Medication Administration Record) platform. The modular architecture combines eMAR with care planning solutions (ePlan, Point-of-Care, eNotes, Assessments, Wound Tracker) and administrative tools (e-ADT for Admission/Discharge/Transfer, Care Intelligence for analytics). The eMAR serves as the central hub, with other modules feeding into it to ensure one-touch data entry and shared working across departments. Solutions are available for both care homes and pharmacies, supporting the complete resident care lifecycle.
Differentiator
Problem solved
Functional benefit
Products and services
- MED e-care eMAR
- ePlan
- Point-of-Care
- eNotes
- Assessments
- Wound Tracker
- e-ADT
- Care Intelligence
Quantifiable outcome
- Reduced medication errors and risk through automated alerts for missed medications
- +4 more outcomes
Companies that use MED e-care
Customer profileNamed customers18 records
Segments2 records
Ideal customer profiles2 records
MED e-care technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Integration16 records
Feature6 records
MED e-care partnerships and signals
Strategic signalPartnerships
13 partnerships are on record, tiered minor and core.
- OneAdvancedminorCo-hosted webinar 'Enhancing Resident Care: Integrating eMAR and Care Planning to Optimise Resident Care' exploring how integrated digital tools can revolutionise care management and delivery. Partnership for joint marketing and thought leadership.
- Grace CaresminorPartnership for sustainability webinar collaboration. Grace Cares is certified carbon literate, won best sustainable business from Lichfield District Council, and holds Environmental Action award from Aviva. MED e-care teamed up with Grace Cares to share knowledge on sustainability and ESG in care homes.
- NourishcorePartnership to help care providers achieve UK Government's Digitising Social Care Records Programme goal of 80% of CQC-registered adult social care providers using digitised records by March 2024. MED e-care eMAR will integrate with Nourish's portfolio of care planning solutions.
- Person Centred SoftwarecoreWorking partnership to integrate MED e-care's eMAR solution with Person Centred Software's Digital Care Management System. Medication data from MED e-care automatically appears as care records within Person Centred Software's system, providing integrated record of care provided and medications administered. Reduces potential errors and strengthens partnerships between care homes, GPs, and pharmacies.
- The Hive CollegeminorPartnership with Learning Disability College for postal marketing campaign fulfilment. Students aged 19-25 gained work experience writing addresses, packing envelopes, and adding stamps for marketing to care homes. MED e-care made a donation to the college.
- Care VisioncoreIntegration partnership to connect MED e-care's eMAR with Care Vision's digital care planning system. Care home staff can view entirety of residents' care including medicines administrations in one place. Integration ensures vital information available when needed and reduces potential errors.
- Cegedim Healthcare SolutionscoreIntegration of Cegedim's Pharmacy Manager with MED e-care's eMAR for seamless medication dispensing between pharmacies and care homes. From dispensing monthly medications to daily interim orders, all communication is sent directly to the eMAR system ensuring safe, secure and auditable transmission of information.
- Boots PharmacycoreIntegration of MED e-care eMAR with Boots Pharmacy for seamless communication between pharmacy and care homes. Major pharmacy chain serves as distribution channel for eMAR adoption in care homes they service.
- LloydsPharmacycoreIntegration of MED e-care eMAR with LloydsPharmacy. Head of Operations Liz Price previously led UK-wide eMAR implementation for LloydsPharmacy, bringing deep expertise to the partnership.
- Well PharmacycoreIntegration of MED e-care eMAR with Well Pharmacy for pharmacy-care home medication management integration.
- EMIS HealthcoreIntegration with EMIS Pro-Script Connect for seamless communication between pharmacies using EMIS systems and care homes using MED e-care eMAR.
- Positive SolutionscoreIntegration with Positive Solutions PMR software to enable seamless pharmacy-care home communication through MED e-care eMAR.
- RxWebcoreIntegration with RxWeb PMR system for pharmacy-care home medication management connectivity.
Scale indicators4 records
Recent moves6 records
Expansion highlights4 records
MED e-care competitors and assessment
Company assessmentDirect peers
- PointClickCare: Canadian-founded EHR platform for the long-term and post-acute care sector, sharing MED e-care's Ontario Long-term Care origins and similar customer base of care homes in North America.
- MatrixCare: US-headquartered long-term care software platform serving skilled nursing and senior living operators with EHR and medication management capabilities analogous to MED e-care's offering.
- Person Centred Software: UK digital care management system provider focused on care homes, with whom MED e-care maintains an integration partnership. Both compete for the same care home software budget and overlap in medication and care planning.
- Nourish: UK care planning platform serving care homes and home care, integrated with MED e-care eMAR as documented partnership. Both compete to become the system of record for UK adult social care providers.
- Care Vision: UK digital care planning system for care homes, integrated with MED e-care. Competes for the same care home software wallet and care planning adoption.
Emerging players
- Coolcare: UK care management software for care home operators covering admin and resident management; integrated with MED e-care for medication workflows. Complementary for now but a potential bundling competitor.
- Cegedim Healthcare Solutions: Pharmacy software vendor (Pharmacy Manager) integrated with MED e-care and serving UK community pharmacies — adjacent rather than direct, but competes for shared care home IT budgets through pharmacy relationships.
Broad incumbents
- OneAdvanced: UK software provider of back-office, clinical, and care technology solutions across health and social care. Co-markets with MED e-care via joint webinars and is broader in scope than MED e-care's medication focus.
- Epic Systems: Largest US acute-care EHR vendor with growing UK presence; a broad incumbent whose medication administration record modules sit alongside MED e-care's niche in long-term care settings.
- Alcidion: Health technology company with clinical documentation, patient flow, and medication management modules across acute and community settings, overlapping MED e-care's care documentation territory at a broader enterprise scale.
Market position
Strengths4 records
Weaknesses4 records
Competitive moat5 records
Key risks7 records
Key highlights7 records
Customer concentration
MED e-care social profiles
Digital presenceMED e-care financial estimates
Financial estimateRevenue estimate
Valuation estimate
MED e-care leadership team
Management profileNumber of profiles
Profiles4 records
MED e-care funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
MED e-care M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about MED e-care
What does MED e-care do?
MED e-care provides a modular SaaS platform for the care sector, anchored by an electronic Medication Administration Records (eMAR) module and extended with care planning (ePlan), point-of-care documentation, notes, assessments, wound tracking, e-ADT, and care intelligence modules. The platform is designed for care home operators and pharmacy providers to digitize medication management, care delivery, and clinical documentation.
Is MED e-care a public or private company?
MED e-care is a private company. It is classified as founder individual operated bootstrapped and is currently operating.
When was MED e-care founded?
MED e-care was founded in 2011. It employs 51 to 100 people.
Where is MED e-care based?
MED e-care is headquartered in Liverpool, United Kingdom, in the Europe region.
How does MED e-care make money?
Two revenue lines are on record. Software Subscription (SaaS) is the primary driver. The others are pharmacy Integration Services.
Who are MED e-care's main competitors?
Direct peers on record are PointClickCare, MatrixCare, Person Centred Software, Nourish and Care Vision. Emerging players are Coolcare and Cegedim Healthcare Solutions. Broad incumbents are OneAdvanced, Epic Systems and Alcidion.
Does MED e-care have an API?
No public API is recorded for MED e-care.
What industry is MED e-care in?
MED e-care's product category is Care Management Software / Healthcare SaaS. Its primary akta.pro industry code is HLACAAAB, Ambulatory & Physician Practice EHRs, with a secondary code of HLALABAJ, Patient Engagement, Education & Messaging Platforms (portal/CRM integrated). Its NAICS code is 623 and its SIC code is 7372.