SmartFile
Files.com (associated entity) is a cloud-native Secure File Orchestration Platform serving 4,000+ organizations with managed file transfer, SFTP/FTP server, file sharing, and workflow automation, displacing legacy MFT and cloud file-sharing stacks across finance, healthcare, retail, and technology.
- Company typePrivate
- Founded2010
- HeadquartersIndianapolis, United States
- Headcount11–50
- GTM typeB2B
- OfferingSoftware
What SmartFile does
Files.com (operating entity associated with SmartFile per firmographic data, though source material describes Files.com's products and customers) is a privately held, US-based cloud-native Secure File Orchestration Platform that consolidates managed file transfer (MFT), SFTP/FTP/FTPS server management, file sharing, automation workflows, data transformation (EDI, HL7, XML, JSON, CSV), and ransomware-resilient backup into a single SaaS system. The platform runs entirely in the cloud with no servers to install or patch and supports eight global storage/compute zones for data residency. Its technical foundation includes a full REST API with seven official SDKs (Python, Ruby, Go, Java, .NET, JavaScript, PHP), a cross-platform CLI, webhooks, a Terraform provider, and an MCP server for AI-agent integration, alongside 50+ native connectors to hyperscalers, identity providers, and iPaaS tools.
The company targets organizations displacing legacy MFT stacks (IBM Sterling, GoAnywhere, MOVEit, Axway, AWS Transfer Family) as well as point file-sharing tools (Box, Dropbox, ShareFile, Egnyte). Named reference customers span finance (Earnest, TowneBank, Equifax, Bloomberg), healthcare (Pillr Health, Cardiovascular Research Foundation, Banner Health), retail (e.l.f. Beauty, Orvis, Hot Topic, Lilly Pulitzer, Planet Fitness), transportation (Spirit Airlines), and technology/services (Cognizant, Kyndryl, GoDaddy). The GTM motion is hybrid: a self-service 7-day free trial with no credit card for product-led adoption, plus a sales-led enterprise channel with dedicated Onboarding Architects and professional services for migrations.
Files.com monetizes primarily through SaaS subscriptions starting at $199/month with tiered pricing for premium integrations and advanced automation, supplemented by paid onboarding and migration services. The company reports 4,000+ customer organizations, 99.9% uptime, and 15+ years of operation with zero reported security breaches. Its last disclosed funding was a $1.1 million round in August 2016 led by VisionTech Partners with Elevate Ventures and Little Engine Ventures, indicating a largely bootstrapped growth trajectory over the subsequent decade.
SmartFile firmographics
Firmographics- Name
- SmartFile
- Legal name
- Files.com
- Website
- https://smartfile.com
- Company type
- Private
- Founded year
- 2010
- Operating status
- Operating
- Headcount range
- 11–50 employees
- Short description
- Files.com (associated entity) is a cloud-native Secure File Orchestration Platform serving 4,000+ organizations with managed file transfer, SFTP/FTP server, file sharing, and workflow automation, displacing legacy MFT and cloud file-sharing stacks across finance, healthcare, retail, and technology.
- Ownership category
- akta.pro rank
SmartFile industry classification
Industry- Product category
- Managed File Transfer
- NAICS
- Software Publishers (5132), Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (5182), Computer Systems Design Services (541512)
- SIC
- Services-Prepackaged Software (7372), Services-Computer Integrated Systems Design (7373)
- akta.pro primary industry
- Secure File Transfer & Managed File Transfer (MFT) (HDADAFAK)
- akta.pro secondary industries
- Managed File Transfer (MFT) & B2B/EDI Integration (HDAEACAG), Managed File Transfer (MFT) & B2B Integration (EDI) (HDAEAIAE)
Keywords
Where SmartFile is headquartered
LocationHeadquarters
- HQ city
- Indianapolis
- HQ country
- United States
- HQ region
- North America
Markets served
SmartFile business model
Business model- GTM type
- B2B
- Offering type
- Software
- Cost components
- Technology or R&D, Personnel, Infrastructure, Marketing or Sales, Operations
Revenue model
- Subscription/MFT Platform License: SaaS subscription model for the managed file transfer and file orchestration platform. Pricing starts at $199/month for the base platform.
- Professional Services: Onboarding services including migration planning, go-live day support, workflow tuning, and team training delivered by dedicated Onboarding Architects.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Subscription | Monthly | Base platform starting at $199/month |
Go-to-market motion2 records
Distribution channels2 records
Marketing channels5 records
SmartFile product offering
Product offeringCore offering
SmartFile, operating under its Files.com brand, sells a cloud-native Secure File Orchestration Platform that unifies managed file transfer (MFT), managed SFTP/FTP/FTPS server endpoints, secure file sharing, workflow automation, data transformation, fast large-file transfer, and ransomware-resilient backup into a single subscription-based service. The platform is sold with 50+ native integrations to cloud providers, identity systems, and enterprise applications, plus professional onboarding services for organizations migrating from legacy MFT suites such as IBM Sterling, GoAnywhere, MOVEit, and Axway.
Product overview
Files.com is a unified cloud-based Secure File Orchestration Platform that combines managed file transfer, SFTP/FTP server capabilities, and file sharing into one integrated system. The platform includes Cloud SFTP/FTP/MFT Server, File Sharing & Collaboration, Fast File Transfer & Acceleration (up to 5TB with UDP acceleration), Automation & Workflows, Data Transformation & Format Conversion (EDI, HL7, XML, JSON, CSV), Desktop Drive & File Server Replacement, and Ransomware-Resilient Backup solutions. A full REST API with seven official SDKs (Python, Ruby, Go, Java, .NET, JavaScript, PHP), CLI, Terraform provider, webhooks, and MCP server enable developer integration. The platform offers 50+ native integrations including major cloud providers, identity providers, and iPaaS tools.
Differentiator
Problem solved
Functional benefit
Products and services
- Files.com Secure File Orchestration Platform Subscription-based cloud platform that replaces legacy MFT suites, SFTP servers, and file-sharing tools for IT, security, and operations teams at organizations needing secure, auditable, automated file movement. Priced from $199/month with a 7-day free trial.
- Professional Onboarding and Migration Services Fee-based professional services that pair with the Files.com Platform to migrate customers off legacy MFT products, configure workflows and integrations, and train internal teams.
Quantifiable outcome
- Earnest shrunk loan-disbursement window from 15 minutes to 5
- +6 more outcomes
Companies that use SmartFile
Customer profileNamed customers12 records
Segments7 records
Ideal customer profiles3 records
SmartFile technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- Yes
- API docs
- API detail
Core technology
AI maturity
App detail
Integration41 records
Feature9 records
SmartFile partnerships and signals
Strategic signalPartnerships
Eleven partnerships are on record, tiered core and standard.
- Amazon Web Services (AWS)coreFiles.com is a verified AWS Partner with native integration to AWS S3, SNS, and other AWS services. Enables customers to use existing AWS infrastructure within the Files.com platform.
- Google CloudcoreFiles.com is a verified Google Cloud Partner with native integration to Google Cloud Storage, Google Drive, Google Pub/Sub, and other GCP services.
- Microsoft AzurecoreFiles.com is a verified Microsoft Partner with native integration to Azure Blob Storage, Azure Files, Microsoft 365, SharePoint, OneDrive, Microsoft Teams, and Azure Logic Apps.
- OktacoreNative integration with Okta for SSO and identity management, enabling enterprise customers to use existing Okta credentials and authentication policies.
- DropboxstandardNative integration with Dropbox for cloud-to-cloud file transfer and workflow automation between Dropbox and other connected systems.
- BoxstandardNative integration with Box for enterprise content management connectivity and workflow automation.
- SharePointcoreNative integration with Microsoft SharePoint for document management connectivity and seamless file workflows.
- SalesforcestandardIntegration available through MuleSoft and other connectors for CRM file workflow automation.
- MuleSoftstandardFiles.com MuleSoft connector enables integration with Salesforce and other MuleSoft-connected applications.
- BoomistandardFiles.com Boomi connector enables iPaaS integration for enterprise workflow automation.
- WorkdaycoreCognizant's 1,700-specialist Workday practice standardized on Files.com, demonstrating deep Workday integration capabilities.
Scale indicators8 records
Recent moves5 records
Expansion highlights5 records
SmartFile competitors and assessment
Company assessmentDirect peers
- AWS Transfer Family: AWS's fully managed SFTP, FTPS, and FTP service for transferring files in/out of AWS S3. Direct competitor explicitly named in Files.com's displacement messaging; overlapping protocol support, target customer (cloud-centric enterprises), and SaaS delivery model, with AWS's distribution and co-located storage infrastructure as a structural advantage.
- IBM Sterling File Gateway: IBM's flagship managed file transfer platform, historically the dominant on-prem MFT solution in large regulated enterprises. Files.com's customer Earnest replaced Sterling specifically for loan disbursement, and Sterling is named as a primary displacement target — same core use case (secure B2B file transfer, EDI), with Sterling's installed base representing Files.com's main modernization opportunity.
- MOVEit (Progress Software): Progress Software's managed file transfer product widely deployed in US enterprises and the public sector. Direct MFT peer named in Files.com's displacement messaging; high overlap in protocol support, audit, and workflow features. Suffered a major 2023 zero-day breach that disrupted the entire MFT category and shaped buyer perceptions.
- GoAnywhere MFT (Fortra): Fortra's (formerly HelpSystems) managed file transfer platform competing in the same enterprise MFT segment as Files.com. Targets the same regulated-industry buyers with comparable secure-transfer features and is named as a primary displacement target for Files.com's cloud-native message.
- Axway MFT: Long-standing enterprise MFT and B2B integration vendor serving similar banking, healthcare, and supply-chain use cases. Named in Files.com's displacement list; competing on secure file transfer, partner onboarding, and B2B gateway capabilities, with Axway's established enterprise install base as its primary moat.
- Globalscape EFT (Fortra): Fortra's flagship EFT (Enhanced File Transfer) product, replaced by Files.com customer Orvis. Direct MFT peer with comparable protocol support (SFTP, FTPS), compliance audit, and workflow features, primarily deployed in mid-market and regulated enterprises.
- Egnyte: Secure enterprise content collaboration and file-sharing platform competing with Files.com in regulated industries (life sciences, financial services, construction). Overlap spans secure file sharing, partner portals, audit/governance, and file-server replacement use cases — all addressed by both vendors.
- Citrix ShareFile: Citrix's secure file sharing and managed file transfer product targeted at SMB and mid-market. Same content-distribution, secure-share, and compliance use cases as Files.com's file-sharing product line, with deep overlap in regulated vertical positioning.
- Box: Enterprise cloud content management platform with secure file sharing, collaboration, and partner-access features. Directly named in Files.com's competitive replacements list (alongside Dropbox, ShareFile, Egnyte); addresses overlapping use cases in secure external file exchange and content workflows.
- Nasuni: Cloud-native enterprise file storage platform positioned to replace on-prem NAS and file server infrastructure. Directly named in Files.com's competitive replacement list (along with NetApp); competes on file-server replacement, remote-access, and ransomware-resilient backup — overlapping with several of Files.com's growth-solution use cases.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat5 records
Key risks6 records
Key highlights7 records
Customer concentration
SmartFile social profiles
Digital presenceSmartFile compliance and trust
Trust signalCompliance4 records
SmartFile financial estimates
Financial estimateRevenue estimate
Valuation estimate
SmartFile leadership team
Management profileNumber of profiles
SmartFile funding detail
Funding detailFunding overview
Funding rounds1 record
Investors3 records
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
SmartFile M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about SmartFile
What does SmartFile do?
SmartFile, operating under its Files.com brand, sells a cloud-native Secure File Orchestration Platform that unifies managed file transfer (MFT), managed SFTP/FTP/FTPS server endpoints, secure file sharing, workflow automation, data transformation, fast large-file transfer, and ransomware-resilient backup into a single subscription-based service. The platform is sold with 50+ native integrations to cloud providers, identity systems, and enterprise applications, plus professional onboarding services for organizations migrating from legacy MFT suites such as IBM Sterling, GoAnywhere, MOVEit, and Axway.
Is SmartFile a public or private company?
SmartFile is a private company. It is classified as unknown and is currently operating.
When was SmartFile founded?
SmartFile was founded in 2010. It employs 11 to 50 people.
Where is SmartFile based?
SmartFile is headquartered in Indianapolis, United States, in the North America region.
How does SmartFile make money?
Two revenue lines are on record. Subscription/MFT Platform License is the primary driver. The others are professional Services.
Who are SmartFile's main competitors?
Direct peers on record are AWS Transfer Family, IBM Sterling File Gateway, MOVEit (Progress Software), GoAnywhere MFT (Fortra), Axway MFT, Globalscape EFT (Fortra), Egnyte, Citrix ShareFile, Box and Nasuni.
Does SmartFile have an API?
Yes. Full REST API with seven official SDKs (Python, Ruby, Go, Java, .NET, JavaScript, PHP), cross-platform CLI, webhooks, and Terraform provider. MCP server available for AI agents. Developer documentation is at www.files.com/docs.
What industry is SmartFile in?
SmartFile's product category is Managed File Transfer. Its primary akta.pro industry code is HDADAFAK, Secure File Transfer & Managed File Transfer (MFT), with a secondary code of HDAEACAG, Managed File Transfer (MFT) & B2B/EDI Integration. Its NAICS code is 5132 and its SIC code is 7372.