Teknowledge
TeKnowledge is a global AI-first technology services firm that delivers consulting, managed services, and skilling programs around Microsoft 365, Azure, and Copilot for governments, enterprises, and technology vendors across 19+ delivery hubs on four continents.
- Company typePrivate
- Founded2010
- HeadquartersEscazú, Costa Rica
- Headcount5,001–10,000
- GTM typeB2B
- OfferingServices
What Teknowledge does
TeKnowledge is a global AI-first expert technology services company that helps enterprises, governments, and technology vendors operationalize AI through full lifecycle management—from data foundations and cybersecurity to adoption and ongoing managed services. The company's portfolio is structured around three strategic pillars: Prepare & Protect (Advanced Data Services, Resilient Cybersecurity), Skill & Adopt (Future-Ready Skilling with Academy As a Service, Agentic AI Adoption with the AI Agents Library), and Serve & Delight (AI-First Customer Experience, AI-Powered Tech Managed Services). Its underlying technology is anchored in Microsoft 365 and Azure ecosystems, with pre-built autonomous Copilot agents deployable across SharePoint, WhatsApp, and web channels for functions spanning procurement, finance, HR, marketing, customer service, healthcare, telecom, and BFSI. The AI Agents Library uses Microsoft Semantic Kernel for agentic AI solutions, with capabilities spanning text, structured data, code, and multimodal document intelligence.
TeKnowledge operates 19+ delivery hubs across four continents with 24/7 multilingual support, providing professional services (consulting, implementation, skilling), managed services (Microsoft 365/Azure support, cloud migration, AI-powered service desk), and reseller services via Carahsoft for U.S. federal clients. Primary customer segments are Government & Public Sector and Enterprise (with anchor wins at Government of Qatar, multiple Qatari and regional banks including Qatar National Bank and Commercial Bank of Qatar, telecom operators such as Meeza and Omantel, and Microsoft itself), with Technology Vendors as a secondary segment. The company is privately held as a subsidiary of YNV Group, a global holding company with five brands across technology, real estate, and financial services, and is legally registered as TeKnowledge Costa Rica Sociedad Responsabilidad Limitada with headquarters in Escazú, San José. Pricing is quote-based and not publicly disclosed.
Teknowledge firmographics
Firmographics- Name
- Teknowledge
- Legal name
- TeKnowledge Costa Rica Sociedad Responsabilidad Limitada
- Website
- https://teknowledge.com
- Company type
- Private
- Founded year
- 2010
- Operating status
- Operating
- Headcount range
- 5,001–10,000 employees
- Short description
- TeKnowledge is a global AI-first technology services firm that delivers consulting, managed services, and skilling programs around Microsoft 365, Azure, and Copilot for governments, enterprises, and technology vendors across 19+ delivery hubs on four continents.
- Ownership category
- akta.pro rank
Teknowledge industry classification
Industry- Product category
- IT Consulting and Managed Services
- NAICS
- Computer Systems Design and Related Services (5415), Other Computer Related Services (541519), Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (5182)
- SIC
- Services-Computer Programming, Data Processing, Etc. (7370), Services-Computer Integrated Systems Design (7373)
- akta.pro primary industry
- AI Application Enablement Platforms (Copilot/Agent Frameworks, SDKs) (HDAEANAJ)
- akta.pro secondary industries
- Technical Enablement & Adoption Services (Change Management, Adoption, Champions) (BPAEANAC), Managed IT Services & On‑Site Field Support (Helpdesk, Break/Fix, IMAC) (EDAEAHAJ), Enterprise Applications User/Admin Training (ERP/CRM/ITSM platforms) (BPAEANAK), Data Engineering, Integration & ETL/ELT Services (BPAEAHAB)
Keywords
Where Teknowledge is headquartered
LocationHeadquarters
- HQ city
- Escazú
- HQ country
- Costa Rica
- HQ region
- Latin America
Offices5 records
Markets served
Teknowledge business model
Business model- GTM type
- B2B
- Offering type
- Services
- Cost components
- Personnel, Operations, Technology or R&D, Marketing or Sales, Infrastructure
Revenue model
- Professional Services: Expert technology consulting and implementation services for AI transformation, including strategy development, deployment, and adoption support across government and enterprise clients.
- Managed Services: AI-Powered Tech Managed Services providing ongoing technical support, monitoring, and optimization for Microsoft 365 and Azure environments, including cloud migration and intelligent business applications.
- Skilling Programs: Digital skilling programs including training delivery, certification preparation, and academy operations for government and enterprise workforce development initiatives.
- Reseller Services: Technical delivery services through Carahsoft's reseller network for U.S. federal agencies, providing managed technical support for Microsoft products.
Go-to-market motion3 records
Distribution channels4 records
Marketing channels5 records
Teknowledge product offering
Product offeringCore offering
TeKnowledge provides AI-first expert technology services that help enterprises, governments, and technology vendors become AI-First by managing the full lifecycle from data foundations and cybersecurity to human adoption and ongoing managed support. Its portfolio spans six service pillars: Advanced Data Services, Resilient Cybersecurity, Agentic AI Adoption (including a pre-built AI Agents Library), Future-Ready Skilling (including Academy As a Service), AI-First Customer Experience, and AI-Powered Tech Managed Services for Microsoft 365 and Azure environments. The company operates 19+ delivery hubs across four continents with 24/7 multilingual support and maintains ISO/IEC 27001:2022 and ISO/IEC 27701:2019 certifications.
Product overview
TeKnowledge is an AI-first expert technology services company offering a portfolio of six integrated service pillars organized around three strategic themes: Prepare & Protect (Advanced Data Services, Resilient Cybersecurity), Skill & Adopt (Future-Ready Skilling including Academy As a Service, Agentic AI Adoption including AI Agents Library), and Serve & Delight (AI-First Customer Experience, AI-Powered Tech Managed Services). The company specializes in helping enterprises, governments, and technology vendors become AI-first through full lifecycle management from data to security to adoption and ongoing support. The AI Agents Library provides pre-built autonomous agents deployable across Microsoft 365, SharePoint, WhatsApp, and web channels for procurement, finance, HR, marketing, healthcare, telecom, and BFSI functions. National skilling initiatives include the Qatar Digital Center of Excellence and Microsoft AI National Skilling Initiative partnerships.
Differentiator
Problem solved
Functional benefit
Brands
- Digital Center of Excellence (DCE): A national hub in Qatar delivering tailored skilling and advisory programs for enterprises, government entities, and public sector leaders. Founded in 2022 by Ministry of Communications and Information Technology (MCIT), Microsoft, and TeKnowledge.
Products and services
- Advanced Data Services Data services focused on improving data quality, governance, and analytics readiness to unlock value from enterprise data, forming part of the Prepare & Protect pillar that strengthens data foundations for AI workloads.
- Resilient Cybersecurity Cybersecurity services that enhance organizational visibility, threat detection, and security awareness, forming part of the Prepare & Protect pillar for cloud, compliance, and AI workloads.
- Agentic AI Adoption Services for deploying and adopting autonomous AI agents across enterprise workflows, including the AI Agents Library, change management using the PROSCI ADKAR model, governance frameworks, and community engagement for sustained AI transformation.
- AI Agents Library Curated portfolio of pre-built Copilot agents with predefined use cases, conversation flows, and data connections for rapid deployment across procurement, finance, HR, marketing, healthcare, telecom, and BFSI sectors.
- Future-Ready Skilling Digital skilling programs for workforce development, including Academy As a Service, national digital academies, role-based learning journeys, and certifications, forming the Skill & Adopt pillar for AI readiness.
- Academy As a Service Build-Operate-Transfer model for creating institutional learning academies with strategy alignment, behavioral change methodologies, AI-powered LMS platforms, and operations governance, enabling organizations to own their capability engine.
- AI-First Customer Experience Customer experience services combining AI-powered automation, personalization, and intelligent orchestration across multiple touchpoints, including CX transformation using agentic AI, unified customer profiles, and seamless channel hand-offs.
- AI-Powered Tech Managed Services Managed services integrating AI across the full service lifecycle, including intelligent intake, work orchestration, resolution, knowledge management, quality assurance, and AI-augmented management, covering Microsoft 365 and Azure environments.
- Digital Center of Excellence (Qatar) National digital skilling hub in Msheireb Downtown Doha delivering tailored skilling and advisory programs for enterprises, government entities, and public sector leaders in Qatar, including Pearson VUE certification testing.
Quantifiable outcome
- Up to 87% efficiency improvements in infrastructure monitoring
- +5 more outcomes
Companies that use Teknowledge
Customer profileNamed customers7 records
Segments3 records
Ideal customer profiles3 records
Teknowledge technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Integration5 records
AI capability10 records
Feature3 records
Teknowledge partnerships and signals
Strategic signalPartnerships
Nine partnerships are on record, tiered core and strategic.
- Carahsoft Technology Corp.coreStrategic partnership to expand government access to advanced cloud, AI, and cybersecurity capabilities. TeKnowledge delivers managed technical support services for Microsoft 365 and Azure, cloud migration services, intelligent business applications, and generative AI adoption to federal agencies via Carahsoft's reseller network.
- CognigystrategicStrategic partnership to deliver agentic AI solutions globally, combining Cognigy's AI platform with TeKnowledge's AI services to accelerate enterprise customer service deployment and improve operational efficiency.
- Ministry of Communications and Information Technology (Qatar)coreFounding partner of the Digital Center of Excellence (DCE) established to advance Qatar's digital transformation, skilling, and AI adoption aligned with Qatar National Vision 2030.
- MicrosoftcoreTeKnowledge operates as a strategic implementation and delivery partner for Microsoft's AI National Skilling Initiative and Microsoft 365/Azure deployment programs. The partnership focuses on delivering AI adoption, Copilot implementation, and digital skilling at national scale across multiple countries including Nigeria, Qatar, and Costa Rica.
- AI CERTsstrategicPartnership to scale AI-First innovation through skills by embedding structured, verifiable role-based AI certifications into AI programs. Includes AI LABS 365 for AI-driven proctoring and tamper-proof digital certificates.
- GenesysstrategicStrategic partnership for AI-First Customer Experience solutions, integrating Genesys platform capabilities with TeKnowledge's AI services and implementation expertise.
- Kore.aistrategicStrategic partnership for AI customer experience solutions, combining Kore.ai's enterprise conversational AI platform with TeKnowledge's implementation and adoption services.
- Harambee Youth Employment AcceleratorstrategicPartnership to advance youth employment and digital skills development in Rwanda, delivering structured AI training programs with certifications and digital learning badges.
- YNV GroupcoreTeKnowledge is part of YNV Group, a global holding company operating 5 brands across three sectors: Technology, Real Estate, and Financial Services.
Scale indicators10 records
Recent moves8 records
Expansion highlights6 records
Teknowledge competitors and assessment
Company assessmentDirect peers
- Publicis Sapient: Digital transformation consultancy that partners with Microsoft for enterprise modernization and AI engagements, with comparable service pillars.
- Avanade: Joint venture between Accenture and Microsoft focused on Microsoft ecosystem services. The closest direct competitor to TeKnowledge given shared Microsoft Copilot/AI focus and similar enterprise/government customer base.
- Slalom: Technology consulting firm with strong Microsoft partnership and AI/transformation practice. Competes head-to-head on enterprise Copilot adoption, data, and managed services engagements.
Broad incumbents
- Infosys: Global IT services major with Microsoft Cloud and AI practices; competes on enterprise managed services and large-scale digital skilling programs.
- Wipro: Global IT services firm with Microsoft alliance and growing agentic AI capabilities, competing in enterprise Copilot adoption and managed services.
- Cognizant: Global IT services major with strong enterprise modernization, cloud, and AI practices that compete for the same Fortune 500 transformation mandates.
- Deloitte: Big Four consulting firm with significant AI, cybersecurity, and digital transformation practices that compete for the same government and Fortune 500 mandates.
- Capgemini: Global IT services and consulting firm with deep Microsoft and cloud capabilities, competing on cross-industry AI transformation engagements.
- Tata Consultancy Services (TCS): Large Indian IT services firm with global delivery and AI/digital practices, frequently competing for large managed services and skilling contracts.
- Accenture: Largest global SI with massive Microsoft practice (and Avanade JV). Competes on large enterprise AI transformation deals where TeKnowledge is sub-scale.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat5 records
Key risks6 records
Key highlights7 records
Customer concentration
Teknowledge social profiles
Digital presenceTeknowledge compliance and trust
Trust signalCompliance2 records
Teknowledge financial estimates
Financial estimateRevenue estimate
Valuation estimate
Teknowledge leadership team
Management profileNumber of profiles
Profiles11 records
Teknowledge funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Teknowledge M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Teknowledge
What does Teknowledge do?
TeKnowledge provides AI-first expert technology services that help enterprises, governments, and technology vendors become AI-First by managing the full lifecycle from data foundations and cybersecurity to human adoption and ongoing managed support. Its portfolio spans six service pillars: Advanced Data Services, Resilient Cybersecurity, Agentic AI Adoption (including a pre-built AI Agents Library), Future-Ready Skilling (including Academy As a Service), AI-First Customer Experience, and AI-Powered Tech Managed Services for Microsoft 365 and Azure environments. The company operates 19+ delivery hubs across four continents with 24/7 multilingual support and maintains ISO/IEC 27001:2022 and ISO/IEC 27701:2019 certifications.
Is Teknowledge a public or private company?
Teknowledge is a private company. It is classified as corporate owned and is currently operating.
When was Teknowledge founded?
Teknowledge was founded in 2010. It employs 5,001 to 10,000 people.
Where is Teknowledge based?
Teknowledge is headquartered in Escazú, Costa Rica, in the Latin America region.
How does Teknowledge make money?
Four revenue lines are on record. Professional Services are the primary driver. The others are managed Services, skilling Programs and reseller Services.
Who are Teknowledge's main competitors?
Direct peers on record are Publicis Sapient, Avanade and Slalom. Broad incumbents are Infosys, Wipro, Cognizant, Deloitte, Capgemini, Tata Consultancy Services (TCS) and Accenture.
Does Teknowledge have an API?
No public API is recorded for Teknowledge.
What industry is Teknowledge in?
Teknowledge's product category is IT Consulting and Managed Services. Its primary akta.pro industry code is HDAEANAJ, AI Application Enablement Platforms (Copilot/Agent Frameworks, SDKs), with a secondary code of BPAEANAC, Technical Enablement & Adoption Services (Change Management, Adoption, Champions). Its NAICS code is 5415 and its SIC code is 7370.