komers.io
- Company typePrivate
- Founded2025
- HeadquartersMuar, Malaysia
- Headcount1–10
- GTM typeB2B
- OfferingSoftware
komers.io firmographics
Firmographics- Name
- komers.io
- Legal name
- KOMERS, INC.
- Website
- https://komers.io
- Company type
- Private
- Founded year
- 2025
- Operating status
- Operating
- Headcount range
- 1–10 employees
- Ownership category
- akta.pro rank
komers.io industry classification
Industry- Product category
- Conversational Commerce Software
- NAICS
- Software Publishers (513210)
- SIC
- Services-Prepackaged Software (7372)
- akta.pro primary industry
- Marketing Automation, CRM & Lifecycle Messaging (BPAMALAE)
- akta.pro secondary industries
- Conversational Marketing & Chat Lead Capture (Chatbots, Live Chat) (BPAFAKAJ), Customer Service/Support CRM & Contact Center Platforms (BPAFAFAK), Live Commerce & Shoppable Creator Campaigns (BPAFAHAL)
Keywords
Where komers.io is headquartered
LocationHeadquarters
- HQ city
- Muar
- HQ country
- Malaysia
- HQ region
- Asia
Markets served
komers.io business model
Business model- GTM type
- B2B
- Offering type
- Software
- Cost components
- Technology or R&D, Marketing or Sales, Personnel, Infrastructure, Operations
Revenue model
- Messaging and Automation Platform: Usage-based and subscription pricing model where costs scale with messaging volume and enabled workflows. Businesses start with free setup and scale as their messaging volume grows.
- Affiliate Commission: Recurring commission (up to 50%) paid to affiliates who refer new customers to the platform
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Usage-based | Pay-as-you-go | Usage-based pricing that scales with messaging volume |
Go-to-market motion2 records
Distribution channels3 records
Marketing channels5 records
komers.io product offering
Product offeringCore offering
Komers is a conversational commerce AI assistant platform that unifies messaging channels (WhatsApp, Email, Google Business Messages, Telegram, Instagram, Facebook Messenger, TikTok, SMS) into a single dashboard. It enables businesses to collect orders, confirm payments, automate customer support, broadcast messages, and manage bookings across Southeast Asia through AI-driven automated replies, smart routing, and follow-up workflows.
Product overview
Komers is a single unified conversational commerce platform that centralizes multiple messaging channels into one dashboard. The core platform enables businesses to collect orders, confirm payments, automate customer support, send broadcasts, and engage customers across WhatsApp, Email, Google, Telegram, Instagram, Facebook, TikTok, and SMS. Features include AI Agent QnA for automated responses, smart reply workflows for FAQ automation, booking management, and payment follow-ups—all designed to help merchants in Southeast Asia convert conversations into sales.
Differentiator
Problem solved
Functional benefit
Products and services
- Komers Conversational Commerce Platform A SaaS platform that unifies messaging channels (WhatsApp, Email, Google Business Messages, Telegram, Instagram, Facebook Messenger, TikTok, SMS) into a single dashboard so businesses can collect orders, confirm payments, automate customer support, send broadcasts, manage bookings, and run AI-driven Q&A across Southeast Asian markets.
Quantifiable outcome
- $6.5M in sales generated through chat automation
- +3 more outcomes
Companies that use komers.io
Customer profileNamed customers7 records
Segments6 records
Ideal customer profiles2 records
komers.io technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Integration8 records
AI capability3 records
Feature12 records
komers.io partnerships and signals
Strategic signalScale indicators7 records
Recent moves6 records
Expansion highlights6 records
komers.io competitors and assessment
Company assessmentDirect peers
- Sleekflow: Sleekflow is a Singapore-based omnichannel conversational AI platform for commerce, integrating WhatsApp, Instagram and other channels with CRM, payments and broadcast features comparable to Komers' Southeast Asia footprint.
- WATI: WATI is a WhatsApp Business API and conversational commerce platform built for SMBs with features like broadcasts, chatbots and Click-to-WhatsApp ads, directly overlapping Komers' WhatsApp-led commerce workflow.
- ManyChat: ManyChat is a direct competitor in chatbot automation for Instagram, WhatsApp, TikTok and Facebook Messenger, serving SMBs with self-serve conversational commerce and marketing flows — the same core use case as Komers but with broader global reach.
- Chatfuel: Chatfuel provides AI chatbots and automations for WhatsApp, Instagram and Messenger aimed at SMBs and agencies, overlapping Komers on self-serve conversational commerce for social commerce merchants.
- Respond.io: Respond.io is a Malaysia-headquartered omnichannel messaging and conversation platform that unifies WhatsApp, Messenger, Instagram, TikTok and email — a near-identical product proposition to Komers, targeting SEA and global SMB and enterprise customers.
Broad incumbents
- HubSpot: HubSpot is a broad CRM and marketing automation incumbent with conversations inbox, chatbot builder and WhatsApp integration, serving overlapping SMB customer segments looking to unify chat and commerce.
- Zoho SalesIQ / Zoho One: Zoho offers an integrated CRM, marketing automation and live-chat stack targeting SMBs globally; its chatbot and multichannel messaging features overlap with Komers' broader automation value proposition.
- Twilio: Twilio is a broad communications-platform incumbent exposing APIs and tools for messaging, WhatsApp, email and conversation AI — overlapping at the messaging infrastructure layer with Komers' channel integrations.
- Intercom: Intercom is an established customer messaging platform with AI agents, live chat, bots and shared inbox — competing with Komers' automated customer support, smart routing and 24/7 AI Agent QnA capabilities.
- Bird (formerly MessageBird): MessageBird (now Bird) is a globally scaled CPaaS and conversational AI suite offering WhatsApp, SMS, email and voice at enterprise scale, providing broader incumbent alternatives to Komers' SMB-focused stack.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat4 records
Key highlights6 records
Customer concentration
komers.io social profiles
Digital presencekomers.io financial estimates
Financial estimateRevenue estimate
Valuation estimate
komers.io leadership team
Management profileNumber of profiles
komers.io funding detail
Funding detailFunding overview
Funding rounds1 record
Investors1 record
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
komers.io M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about komers.io
What does komers.io do?
Komers is a conversational commerce AI assistant platform that unifies messaging channels (WhatsApp, Email, Google Business Messages, Telegram, Instagram, Facebook Messenger, TikTok, SMS) into a single dashboard. It enables businesses to collect orders, confirm payments, automate customer support, broadcast messages, and manage bookings across Southeast Asia through AI-driven automated replies, smart routing, and follow-up workflows.
Is komers.io a public or private company?
komers.io is a private company. It is classified as founder individual operated bootstrapped and is currently operating.
When was komers.io founded?
komers.io was founded in 2025. It employs 1 to 10 people.
Where is komers.io based?
komers.io is headquartered in Muar, Malaysia, in the Asia region.
How does komers.io make money?
Two revenue lines are on record. Messaging and Automation Platform is the primary driver. The others are affiliate Commission.
Who are komers.io's main competitors?
Direct peers on record are Sleekflow, WATI, ManyChat, Chatfuel and Respond.io. Broad incumbents are HubSpot, Zoho SalesIQ / Zoho One, Twilio, Intercom and Bird (formerly MessageBird).
Does komers.io have an API?
No public API is recorded for komers.io.
What industry is komers.io in?
komers.io's product category is Conversational Commerce Software. Its primary akta.pro industry code is BPAMALAE, Marketing Automation, CRM & Lifecycle Messaging, with a secondary code of BPAFAKAJ, Conversational Marketing & Chat Lead Capture (Chatbots, Live Chat). Its NAICS code is 513210 and its SIC code is 7372.