SleekFlow
SleekFlow is an AI-native omnichannel conversational commerce platform serving 2,000+ B2C enterprises across 70+ countries, unifying WhatsApp, Instagram, TikTok, email, and CRM data into autonomous AI agents that drive sales, support, and retention. Founded in Hong Kong in 2019, it has raised approximately $38.5M total.
- Company typePrivate
- Founded2019
- HeadquartersSingapore, Singapore
- Headcount101–250
- GTM typeB2B
- OfferingSoftware
What SleekFlow does
SleekFlow is a Hong Kong-headquartered software company that builds an AI-native omnichannel conversational commerce platform serving business-to-consumer brands. Founded in 2019, the company unifies fragmented customer conversations across WhatsApp, Instagram, Facebook Messenger, TikTok, LINE, WeChat, Telegram, Viber, SMS, and email into a single team inbox linked to a Social CRM with lifecycle tracking, purchase history, and pipeline management. The platform supports over 2,000 enterprises across 70+ countries, processing approximately 1 million conversations per day, with regional sales and support operations in Singapore, Malaysia, Indonesia, the UAE, Brazil, and the United Kingdom.
The company's core technology stack centers on AgentFlow, an AI-native agentic commerce platform launched in July 2025 and built on multi-agent architecture and graph database technology. AgentFlow provides autonomous AI agents capable of lead qualification, product recommendations, appointment scheduling, support resolution, and data analysis across text, audio, and image modalities. The platform offers modular products including a Flow Builder for workflow automation, AI Knowledge Base for centralized training data, AI Data Analyst for conversation-pattern analytics, AI Growth Widget for behavior-driven website engagement, Broadcast Campaigns with 90%+ open rates, and Catalog & Payment Links with native Shopify MCP integration enabling in-chat commerce. Native integrations extend to Salesforce, HubSpot, Stripe, VTEX, Zoho, and Zapier, with official Meta WhatsApp Business Solution Provider status.
SleekFlow operates a hybrid go-to-market combining product-led growth through a no-credit-card freemium tier with enterprise field sales. Pricing spans Free, Pro ($149/month annually), Premium ($349/month annually), and custom Enterprise contracts, with per-seat pricing at $25/user/month and usage-based AI agent credits. Revenue is generated primarily through tiered subscriptions, usage-based WhatsApp messaging pass-through at Meta's standard rates, and AI agent credits. The company has raised approximately $38.5M in cumulative funding across a 2021 Pre-A round from Gobi Partners/Alibaba Entrepreneurs Fund, a $7M Series A+ led by Atinum Investment in August 2024, and a $23.5M June 2025 financing. It maintains SOC 2 Type II, ISO 27001, GDPR, and CCPA/CPRA certifications, positioning itself for enterprise and regulated-industry adoption.
SleekFlow firmographics
Firmographics- Name
- SleekFlow
- Legal name
- SLEEKFLOW TECHNOLOGIES LIMITED
- Website
- https://sleekflow.io
- Company type
- Private
- Founded year
- 2019
- Operating status
- Operating
- Headcount range
- 101–250 employees
- Short description
- SleekFlow is an AI-native omnichannel conversational commerce platform serving 2,000+ B2C enterprises across 70+ countries, unifying WhatsApp, Instagram, TikTok, email, and CRM data into autonomous AI agents that drive sales, support, and retention. Founded in Hong Kong in 2019, it has raised approximately $38.5M total.
- Ownership category
- akta.pro rank
SleekFlow industry classification
Industry- Product category
- Conversational AI Customer Engagement Platform
- NAICS
- Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (518210)
- SIC
- Services-Prepackaged Software (7372)
- akta.pro primary industry
- Messaging-based Social Commerce (Chat Commerce) (CRAFANAG)
- akta.pro secondary industries
- Conversational Marketing & Chat Lead Capture (Chatbots, Live Chat) (BPAFAKAJ), Emotion, Sentiment & Paralinguistic Intelligence (HDAAAFAI)
Keywords
Where SleekFlow is headquartered
LocationHeadquarters
- HQ city
- Singapore
- HQ country
- Singapore
- HQ region
- Asia
Offices8 records
Markets served
SleekFlow business model
Business model- GTM type
- B2B
- Offering type
- Software
- Cost components
- Technology or R&D, Personnel, Marketing or Sales, Infrastructure, Operations
Revenue model
- Subscription Plans: Tiered subscription plans (Pro, Premium, Enterprise) with bundled features including AI agents included in all plans. Pricing based on number of users and included features.
- Per-User Pricing: Additional users priced at $25/user/month across all plans with no tier-based jumps or escalating fees.
- Messaging Credits: WhatsApp template messages charged at Meta's standard rates with no markup. Additional WhatsApp numbers at $15/month/number.
- AI Agent Credits: AI agent credits included in all plans with fair use limits based on MAC tier (500-8000 contacts receive 5000-80000 monthly AI agent credits).
- Freemium Tier: Free plan available with limited features (3 messaging channels, 3 Flow Builder active flows) allowing teams to test platform before committing.
- Add-on Services: Optional add-ons including Shopify integration, additional WhatsApp numbers, and automation triggers. Enterprise plans include free onboarding support.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Subscription | Monthly | Pro Plan - AI included with essential features for scaling teams |
| Subscription | Monthly | Premium Plan - Advanced features for larger teams with higher volume needs |
| Subscription | Multi-year contract | Enterprise Plan - Custom pricing with full feature access and dedicated support |
| Freemium | Monthly | Free Plan - Entry-level with basic features for testing and validation |
Go-to-market motion3 records
Distribution channels5 records
Marketing channels9 records
SleekFlow product offering
Product offeringCore offering
SleekFlow is an AI-native omnichannel conversational commerce platform that unifies customer conversations across WhatsApp, Instagram, TikTok, Facebook Messenger, WeChat, LINE, SMS, and email into a single inbox, and uses autonomous AI agents (branded AgentFlow) to handle lead qualification, product recommendations, booking, checkout, customer support, and retention 24/7. The platform bundles a built-in Social CRM, visual Flow Builder automation, broadcast campaigns, in-chat payment links, ticketing, and analytics, and is sold via tiered subscriptions (Free, Pro, Premium, Enterprise) to B2C and B2B brands worldwide.
Product overview
SleekFlow is an AI-native omnichannel conversational commerce platform that unifies messaging channels, AI-powered automation, and CRM capabilities into a single integrated system. The core product is the AgentFlow platform (launched July 2025), which provides autonomous AI agents handling sales, support, and analytics. This core platform is supported by modular products including: Omnichannel Team Inbox for unified messaging across 10+ channels (WhatsApp, Instagram, TikTok, Facebook Messenger, Telegram, WeChat, LINE, SMS, email); Live Chat AI Growth Widget for website engagement; Analytics for conversion tracking; Flow Builder for workflow automation; Broadcast Campaigns for bulk messaging; Social CRM with lifecycle management; Ticketing System for inquiry management; Catalog & Payment Links for in-chat commerce; and Data Security features. The platform positions itself as a complete AI-powered revenue-driving conversation system trusted by 2,000+ businesses across 70+ countries, with a focus on social commerce, sales conversion, and customer support automation.
Differentiator
Problem solved
Functional benefit
Brands
- AgentFlow: AI-native agentic commerce platform launched in July 2025, enabling autonomous AI agents to handle sales funnels, customer retention, and data analysis for businesses.
Products and services
- AgentFlow AI-native agentic commerce platform providing autonomous AI agents that handle the full customer journey including sales funnels, customer support, and business analytics. Built on multi-agent architecture and graph database technology for real-time, human-like conversations.
- WhatsApp Business API Solutions Official WhatsApp Business Solution Provider offering WhatsApp Business API access, Blue Tick Verification, WhatsApp Flow, Click to WhatsApp Ads, WhatsApp Coexistence, and WhatsApp catalog integration for businesses running WhatsApp at scale.
- WhatsApp Chatbot Platform AI-powered WhatsApp chatbot platform with natural language understanding for automated customer conversations, lead qualification, and support, available as a standalone solution for businesses running WhatsApp as a primary engagement channel.
Quantifiable outcome
- 6x increase in conversions
- +8 more outcomes
Companies that use SleekFlow
Customer profileNamed customers10 records
Segments10 records
Ideal customer profiles3 records
SleekFlow technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- Yes
- API docs
- API detail
Core technology
AI maturity
App detail
Integration18 records
AI capability12 records
Feature10 records
SleekFlow partnerships and signals
Strategic signalPartnerships
Five partnerships are on record, tiered flagship, core and minor.
- Meta (WhatsApp)flagshipOfficial WhatsApp Business Solution Provider (BSP) and Meta Business Partner. SleekFlow operates on Meta's WhatsApp Business API infrastructure with full compliance protections. Verified Meta Business Partner status with presence in Facebook Business Partner Directory.
- ShopifycoreNative bidirectional Shopify integration enables real-time product catalog display, inventory sync, order creation, and checkout within WhatsApp conversations. AI agents can check stock, build carts, and guide customers through checkout using Shopify MCP integration.
- SalesforcecoreSalesforce CRM integration with bidirectional data sync. Tracks cross-channel sales, updates deal stages in real-time, and provides agents with complete customer context including purchase history and internal notes within conversations.
- HubSpotcoreNative HubSpot integration for CRM contact sync, lifecycle stage tracking, and marketing workflow automation. Enables personalized messaging based on HubSpot contact properties and behavioral data.
- Hong Kong Broadband Network (HKBN)minorHKBN partnered with SleekFlow to implement WhatsApp Business API channels for improved customer engagement and service. Initiative integrated automation and analytics tools resulting in high engagement rates and enhanced data analytics. HKBN plans further CRM integrations for personalized services.
Scale indicators18 records
Recent moves8 records
Expansion highlights6 records
SleekFlow competitors and assessment
Company assessmentDirect peers
- Wati: Wati is a direct WhatsApp Business Solution Provider offering omnichannel messaging, chatbots, broadcast campaigns, and a shared team inbox for SMB and mid-market customers. Most directly comparable to SleekFlow on WhatsApp BSP positioning, pricing model, and PLG motion, and is named by SleekFlow as a comparison competitor.
- respond.io: respond.io is an AI-powered omnichannel customer conversation platform that centralizes messaging channels, automates workflows, and supports AI agents — overlapping almost one-for-one with SleekFlow's AgentFlow and Omnichannel Inbox positioning. Named by SleekFlow as a comparison competitor and serves similar APAC and EMEA enterprise mid-market customers.
- Bird: Bird (formerly MessageBird) is a global omnichannel communications platform offering SMS, WhatsApp, email, voice, and conversational AI agents for marketing, sales, and support. Closely comparable to SleekFlow on omnichannel breadth, AI agent capabilities, and enterprise customer segment, with overlapping geographic coverage.
- LivePerson: LivePerson is an enterprise conversational AI platform providing messaging, voice, and AI agent capabilities for customer engagement and sales. Directly comparable to SleekFlow's AgentFlow positioning on autonomous AI agents driving revenue outcomes, though LivePerson operates at a larger enterprise scale and primarily in Western markets.
Broad incumbents
- Intercom: Intercom is a leading AI-first customer service platform combining live chat, helpdesk, AI agents (Fin), and product tours. Broader in scope than SleekFlow, with deeper penetration in Western enterprise and SaaS, but converges on SleekFlow's conversational AI and support automation territory — cited by SleekFlow customer Wear That as a displaced prior tool.
- Zendesk: Zendesk is a global customer service and engagement platform with AI agents, ticketing, and messaging channel support. Comparable to SleekFlow on AI-powered customer support and omnichannel inbox functionality, but operates as a broader incumbent suite rather than a messaging-first specialist; named by SleekFlow as a comparison competitor.
- Infobip: Infobip is a global cloud communications platform offering omnichannel messaging, conversational AI, and customer engagement solutions across SMS, WhatsApp, RCS, and email. Comparable to SleekFlow on WhatsApp BSP services and AI-driven conversation automation, but with broader CPaaS infrastructure scope and global enterprise reach.
- Twilio: Twilio is a leading customer engagement platform providing communication APIs for messaging, voice, and email, plus customer-facing products including Segment. Adjacent to SleekFlow as a foundational messaging infrastructure provider, with comparable WhatsApp Business API capabilities through Twilio's communications suite.
- HubSpot: HubSpot is a leading CRM platform with Marketing Hub, Sales Hub, Service Hub, and Breeze AI agents spanning customer lifecycle. SleekFlow integrates natively with HubSpot for bidirectional CRM sync, and HubSpot's conversational AI and inbox tools overlap with SleekFlow's marketing, sales, and support use cases — but operates as a much broader incumbent suite.
- Salesforce: Salesforce is the global CRM leader with Marketing Cloud, Service Cloud, Sales Cloud, and Einstein Copilot conversational AI. SleekFlow has a native bidirectional Salesforce integration, and Salesforce's messaging, AI agent, and customer engagement capabilities overlap with SleekFlow's omnichannel inbox and AgentFlow — but at much broader enterprise scale.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat6 records
Key risks6 records
Key highlights7 records
Customer concentration
SleekFlow social profiles
Digital presenceSleekFlow compliance and trust
Trust signalCompliance4 records
SleekFlow financial estimates
Financial estimateRevenue estimate
Valuation estimate
SleekFlow leadership team
Management profileNumber of profiles
Profiles4 records
SleekFlow funding detail
Funding detailFunding overview
Funding rounds4 records
Investors7 records
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
SleekFlow M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about SleekFlow
What does SleekFlow do?
SleekFlow is an AI-native omnichannel conversational commerce platform that unifies customer conversations across WhatsApp, Instagram, TikTok, Facebook Messenger, WeChat, LINE, SMS, and email into a single inbox, and uses autonomous AI agents (branded AgentFlow) to handle lead qualification, product recommendations, booking, checkout, customer support, and retention 24/7. The platform bundles a built-in Social CRM, visual Flow Builder automation, broadcast campaigns, in-chat payment links, ticketing, and analytics, and is sold via tiered subscriptions (Free, Pro, Premium, Enterprise) to B2C and B2B brands worldwide.
Is SleekFlow a public or private company?
SleekFlow is a private company. It is classified as venture growth investor backed and is currently operating.
When was SleekFlow founded?
SleekFlow was founded in 2019. It employs 101 to 250 people.
Where is SleekFlow based?
SleekFlow is headquartered in Singapore, Singapore, in the Asia region.
How does SleekFlow make money?
Six revenue lines are on record. Subscription Plans are the primary driver. The others are per-User Pricing, messaging Credits, AI Agent Credits, freemium Tier and add-on Services.
Who are SleekFlow's main competitors?
Direct peers on record are Wati, respond.io, Bird and LivePerson. Broad incumbents are Intercom, Zendesk, Infobip, Twilio, HubSpot and Salesforce.
Does SleekFlow have an API?
Yes. SleekFlow provides a public API enabling developers to build custom integrations and Customer Applications. The API includes the SleekFlow API, Headless API, webhooks, sample source code, tools, and documentation. Supports OAuth authentication for Gmail and Outlook email integrations. API documentation available at https://apidoc.sleekflow.io/. The platform allows custom integrations through the SleekFlow API for interoperability with the SleekFlow Platform. Developer documentation is at apidoc.sleekflow.io.
What industry is SleekFlow in?
SleekFlow's product category is Conversational AI Customer Engagement Platform. Its primary akta.pro industry code is CRAFANAG, Messaging-based Social Commerce (Chat Commerce), with a secondary code of BPAFAKAJ, Conversational Marketing & Chat Lead Capture (Chatbots, Live Chat). Its NAICS code is 518210 and its SIC code is 7372.