US Signal

What US Signal does

US Signal is a privately held, Grand Rapids, Michigan-based provider of enterprise cloud, colocation, connectivity, and managed IT services, founded in 2001. The company operates 17 geodiverse data centers across the US and a 14,000+ mile private fiber network, with an active 1,000+ mile high-density fiber buildout across Ohio and Indiana targeted at AI and edge workloads. It serves mid-market and enterprise customers across healthcare, financial services, manufacturing, government/education (SLED), and transportation/automotive through direct enterprise field sales and a two-tier channel program (Wholesale Reseller and Registered Agent), with documented certifications including SOC 1, SOC 2 Type 1 and 2, PCI DSS, ISO 27001, HIPAA, HITECH, FERPA, and CJIS.

The core technology platform consists of OpenCloud, an Infrastructure-as-a-Service offering built on Apache CloudStack and open-source tooling, and ReliaCloud, a Nutanix-powered hosted private cloud with a 100% availability SLA. These platforms are augmented by managed security (MDR/MXDR), backup and disaster recovery (Cohesity-powered), SASE (Cato Networks), SD-WAN, and professional services, delivered through deep tier-1 vendor partnerships (Cisco Gold, HPE Platinum, Microsoft Solutions Partner with Data & AI and Modern Work designations, Nutanix triple-verified). US Signal was recapitalized in 2025 by Igneo Infrastructure Partners with a >$200 million commitment and completed the strategic acquisition of OneNeck IT Solutions from TDS in September 2024, both of which have funded data center, fiber, and platform expansion through 2026.

The revenue model is primarily recurring subscription-based — cloud, colocation, connectivity, and managed services priced via custom enterprise quotes with monthly billing — supplemented by consumption-based cloud pricing, channel reseller revenue, and project-based professional services. Customer acquisition combines direct enterprise field sales, an inbound content/SEO demand-gen motion, a partner program that resells US Signal infrastructure under partner brands or as registered agents, and a hardware resale line. Customer retention is described as industry-leading, with named logos spanning regulated and operational verticals that value US Signal's bundled infrastructure-plus-managed-services delivery model.

Name

US Signal

Legal name

US Signal

Website

https://ussignal.com

Company type

Private

Founded year

2001

Operating status

Operating

Headcount range

251–500 employees

Short description

US Signal is a privately held, Grand Rapids-based provider of enterprise cloud, colocation, connectivity, and managed IT services, operating 17 data centers and 14,000+ miles of private fiber across the US for mid-market and enterprise customers in healthcare, financial services, manufacturing, SLED, and transportation.

Ownership category

akta.pro rank

Product category

Cloud Infrastructure

NAICS

Wired Telecommunications Carriers (517111), Wired and Wireless Telecommunications Carriers (except Satellite) (51711)

SIC

Telephone Communications (No Radiotelephone) (4813), Communications Services, Nec (4899)

akta.pro primary industry

Business/Enterprise Fixed Connectivity Providers (SME/Enterprise Broadband) (HDAIABAI)

akta.pro secondary industries

Subsea & Terrestrial Backhaul to Data Centers and Cloud On-Ramps (IX/DC Interconnect) (HDAIALAJ), Fiber ISPs (FTTH/FTTP Retail Providers) (HDAIADAE)

Keywords

• Cloud infrastructure services
• Data center colocation
• Managed IT services
• Fiber network connectivity
• Data protection services

Headquarters

HQ city

Grand Rapids

HQ country

United States

HQ region

North America

Offices14 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Infrastructure, Personnel, Technology or R&D, Operations, Marketing or Sales

Revenue model

1. Cloud Services: Revenue from public, private, and hybrid cloud services including Infrastructure-as-a-Service, Desktop-as-a-Service, and cloud migration/professional services. Subscription-based with consumption-based pricing options.
2. Colocation Services: Revenue from hosting customer infrastructure in US Signal's 17 geodiverse data centers. Pricing based on power capacity (MW), space, and connectivity requirements.
3. Connectivity Services: Revenue from fiber network services, SD-WAN, switched/routed services, direct transport, and network infrastructure connectivity.
4. Managed Services: Revenue from managed security, backup/disaster recovery, managed network services, application/database management, and co-managed IT support.
5. Professional Services: Revenue from consulting, implementation, workload optimization, security assessments, and strategic planning engagements.
6. Partner Reseller Revenue: Revenue generated through Wholesale Reseller and Registered Agent partner models where partners resell US Signal services under their brand.

Pricing tiers

Go-to-market motion2 records

Distribution channels4 records

Marketing channels6 records

Core offering

US Signal provides enterprise cloud computing, data center colocation, managed services, and fiber network connectivity. The company operates 17 geodiverse data centers and a 14,000+ mile private fiber network, delivering hybrid cloud, public cloud, and private cloud (OpenCloud and ReliaCloud platforms) along with managed security, backup/disaster recovery, and professional services to mid-market and enterprise customers.

Product overview

US Signal offers a comprehensive portfolio of network-powered cloud infrastructure, data protection, and managed services. The core product offerings include OpenCloud (IaaS platform built on Apache CloudStack) and ReliaCloud (Nutanix-powered hosted private cloud), both providing the foundation for enterprise cloud deployments. These platforms are complemented by data center colocation across 17 facilities nationwide, connectivity services including a 14,000+ mile private fiber network and SD-WAN solutions, and managed services spanning security (MDR/MXDR), backup/disaster recovery, and network management. The company also offers specialized SASE services powered by Cato Networks and Cohesity-powered data protection solutions. Professional services including cloud migration, security consulting, and compliance-driven solutions support the full portfolio. US Signal's Operations Anywhere approach enables deployment across cloud, colocation, connectivity, and managed service environments.

Differentiator

Problem solved

Functional benefit

Brands

• OpenCloud: Infrastructure-as-a-Service platform built on Apache CloudStack and open-source technologies, designed to provide organizations and managed service providers with a flexible, cost-effective alternative to traditional virtualization and public cloud environments.
• ReliaCloud

Products and services

• OpenCloud Infrastructure-as-a-Service platform built on Apache CloudStack and open-source technologies, providing organizations and managed service providers with flexible, cost-effective alternatives to traditional virtualization and public cloud environments.
• ReliaCloud
• Colocation Services Geodiverse data center hosting across 17 facilities nationwide, providing secure, resilient infrastructure with 24/7 monitoring, redundant power, cooling, and connectivity options.
• Connectivity Services Network solutions including switched and routed services, direct transport, SD-WAN, fiber network, and advanced network infrastructure supporting connectivity across data centers and cloud environments.
• Managed Services Comprehensive managed IT services including managed infrastructure, managed security (firewalls, MDR, MXDR), managed backups and disaster recovery, and managed network services.
• Professional Services Expert consulting and implementation services including cloud migration, infrastructure design, security assessments, and compliance-driven solutions.
• US Signal SASE (Powered by Cato) Secure Access Service Edge solution combining Cato's SASE platform with US Signal's infrastructure, providing converged networking and security with ZTNA, SWG, FWaaS, and CASB capabilities.
• Cohesity-Powered Data Protection Modern cloud-native data protection solution combining backup, recovery, replication, and disaster recovery, with AI-powered threat detection and policy-based automation.

Quantifiable outcome

• Industry-leading customer retention
• +2 more outcomes

Named customers8 records

Segments7 records

Ideal customer profiles5 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration27 records

AI capability3 records

Feature5 records

Partnerships

Nine partnerships are on record, tiered major and core.

• OneNeck IT SolutionsmajorOthers · 3 September 2024US Signal completed strategic acquisition of OneNeck IT Solutions from TDS. OneNeck provides managed services, cloud solutions, and IT hosting. The acquisition expanded US Signal's managed services capabilities and customer base.
• TDS (Telephone and Data Systems)majorOthers · 3 June 2024TDS announced strategic business restructuring including sale of its OneNeck business to US Signal. This was part of TDS's strategic restructuring efforts.
• Cato NetworkscoreTechnology or IntegrationUS Signal and Cato Networks partnership delivers next-generation SASE solutions combining Cato's cloud-native SASE platform with US Signal's 14,000-mile fiber network and geodiverse data centers. Provides unified networking and security including SD-WAN, ZTNA, SWG, FWaaS, and CASB.
• CiscocoreTechnology or IntegrationUS Signal is a Cisco Gold Partner with multiple advanced specializations including Collaboration, Data Center, Networking, Security, and Unified Contact Center. Provides end-to-end Cisco solutions including SD-WAN, data center, collaboration, and security.
• CohesitycoreTechnology or IntegrationUS Signal and Cohesity partnership delivers modern data protection combining backup, recovery, replication, and disaster recovery on a unified platform. SLA-backed 100% data availability with flexible, pay-as-you-go pricing.
• HPE (Hewlett Packard Enterprise)coreTechnology or IntegrationUS Signal is an HPE Platinum Partner providing comprehensive hybrid IT solutions including HPE GreenLake, data storage, compute, and virtualization. Specializations in GreenLake, storage, and compute solutions.
• MicrosoftcoreTechnology or IntegrationUS Signal is a Microsoft Solutions Partner with designations in Infrastructure (Azure), Data & AI (Azure), Digital & App Innovation (Azure), and Modern Work. Provides Azure cloud services, M365, Azure DevOps, Power Platform, and security solutions.
• NutanixcoreTechnology or IntegrationUS Signal is the first provider to earn three Nutanix Verified Solution badges: Dedicated Private Cloud, Storage as a Service, and Disaster Recovery as a Service, plus Desktop as a Service. ReliaCloud is powered by Nutanix hyperconverged infrastructure.
• Apache CloudStackcoreTechnology or IntegrationOpenCloud platform is built on Apache CloudStack and open-source technologies, providing flexible IaaS alternative to traditional virtualization and public cloud environments.

Scale indicators5 records

Recent moves8 records

Expansion highlights7 records

Direct peers

• Zayo Group: Private fiber network operator with deep long-haul and metro fiber assets serving enterprise and wholesale customers. Highly comparable to US Signal in fiber infrastructure, dark fiber, lit services, and enterprise connectivity focus.
• Lightpath (Altice USA Business): Regional fiber operator providing enterprise connectivity, dark fiber, and managed services in the US Northeast and adjacent markets. Comparable in fiber network ownership and enterprise service orientation, though geographically adjacent rather than directly overlapping with US Signal's Midwest footprint.
• 365 Data Centers: Mid-market colocation, cloud, and connectivity provider with US data center facilities serving enterprise and SMB customers. Closely comparable to US Signal in size, customer segment, and bundled cloud-plus-colo-plus-connectivity offering.
• Flexential: Data center colocation and managed cloud/connectivity provider serving mid-market and enterprise customers across multiple US markets. Directly comparable in combined colocation, cloud, and managed services positioning to US Signal.
• Cologix: Colocation and interconnection provider with multiple data centers across North America, focused on network-neutral facilities and edge markets. Comparable to US Signal's data center colocation and carrier-neutral connectivity business.

Broad incumbents

• Equinix: Global colocation and interconnection leader with hundreds of IBX data centers worldwide. Competes with US Signal for enterprise colocation and interconnection workloads, particularly for hyperscale-adjacent and multi-cloud deployments.
• CyrusOne: Large US data center operator serving hyperscale and enterprise customers. Comparable to US Signal in colocation and interconnection but with substantially larger scale and a heavier hyperscale mix.
• CoreSite (American Tower): Data center and interconnection provider (now part of American Tower) serving cloud, carrier, and enterprise customers. Comparable in colocation and cloud on-ramp positioning, though with a more coastal footprint than US Signal's Midwest base.
• Lumen Technologies: Large incumbent US fiber and enterprise services provider operating a nationwide long-haul and metro fiber network plus managed services. Comparable to US Signal in enterprise fiber connectivity and managed services, but at substantially larger national and global scale.

Regional players

• DQE Communications: Regional fiber-based business communications provider serving the Pittsburgh and surrounding Mid-Atlantic markets. Comparable in fiber network ownership and enterprise service orientation to US Signal, though operating in a different region.

Market position

Strengths5 records

Weaknesses4 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

• YouTubeyoutube.com/user/ussignalcom
• Facebookfacebook.com/ussignalcom
• LinkedInlinkedin.com/company/us-signal
• Xx.com/ussignalcom

Compliance9 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles6 records

Subsidiaries1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A1 record

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about US Signal