JumpMind
JumpMind provides a cloud-native, microservices-based enterprise point-of-sale platform and enterprise data replication software (SymmetricDS/Metl) to large retail chains and IT organizations across North America, EMEA, and APAC, monetized via annual SaaS subscriptions and professional services.
- Company typePrivate
- Founded2008
- HeadquartersColumbus, United States
- Headcount1–10
- GTM typeB2B
- OfferingSoftware
What JumpMind does
JumpMind is a privately held US-headquartered software company operating two distinct but related product lines targeting enterprise retail and IT organizations. Its Jumpmind Commerce platform is a cloud-native, microservices-based, API-first Point of Service system that runs device-agnostically across iOS, Android, Chrome OS, and Windows, with modules for unified promotions (Jumpmind Promote), inventory lifecycle (Jumpmind Inventory), post-transaction reconciliation (Sales Audit), self-checkout, mobile store, and customer-facing interactive displays with PCI-integrated payments (CX Connect). Its second product line, anchored by SymmetricDS and Metl, provides enterprise data replication and lightweight data integration across 30+ database platforms and is deployed across 70,000 databases and 15,000 locations worldwide.
The company monetizes primarily through annual enterprise SaaS subscriptions on Jumpmind Commerce plus recurring licensing on SymmetricDS Pro, supplemented by professional services for implementation, training, and support, and supported by free-trial PLG funnels for SymmetricDS and Metl. Customers are predominantly large retail chains — American Eagle Outfitters, Petco, Build-A-Bear Workshop, The Vitamin Shoppe, DTLR/Shoe Palace, The Paper Store, Bath & Body Works, Reitmans, and Landmark Group — alongside enterprise data customers such as Anheuser-Busch, PGA Tour, and T-Mobile using SymmetricDS. Reported outcomes include ~1-minute per-transaction time reduction at American Eagle, 15-minute associate training (versus 3 hours) at The Paper Store, deployment of 800+ devices across 105+ stores in 4 weeks at The Paper Store, and 200 additional stores at DTLR/Shoe Palace deployed in 24 hours. SymmetricDS renewal rate is reported at 90-95%.
In September 2025, JumpMind received its first outside funding when growth-oriented PE firm Lone View Capital acquired a controlling stake; the company subsequently added a CFO, CISO, and a Board director with deep retail-tech pedigree (former Oracle Retail and NCR Corporation SVP Mike Webster) and built out an EMEA and APAC leadership bench based out of its London regional headquarters to drive international expansion. Revenue is not publicly disclosed.
JumpMind firmographics
Firmographics- Name
- JumpMind
- Legal name
- Jumpmind, Inc.
- Website
- https://jumpmind.com
- Company type
- Private
- Founded year
- 2008
- Operating status
- Operating
- Headcount range
- 1–10 employees
- Short description
- JumpMind provides a cloud-native, microservices-based enterprise point-of-sale platform and enterprise data replication software (SymmetricDS/Metl) to large retail chains and IT organizations across North America, EMEA, and APAC, monetized via annual SaaS subscriptions and professional services.
- Ownership category
- akta.pro rank
JumpMind industry classification
Industry- Product category
- Retail Point of Sale Software
- NAICS
- Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (518)
- SIC
- Services-Prepackaged Software (7372)
- akta.pro primary industry
- Omnichannel Commerce & Click-and-Collect Platforms (BPAMAGAL)
Keywords
Where JumpMind is headquartered
LocationHeadquarters
- HQ city
- Columbus
- HQ country
- United States
- HQ region
- North America
Offices4 records
Markets served
JumpMind business model
Business model- GTM type
- B2B
- Offering type
- Software
- Cost components
- Personnel, Technology or R&D, Operations, Marketing or Sales, Infrastructure
Revenue model
- SaaS Platform Licensing: Cloud-native POS and retail commerce platform delivered as subscription-based SaaS. Enterprise customers license the platform to power their retail operations across store locations.
- Professional Services: Implementation consulting, training, and support services to deploy and optimize Jumpmind solutions. Includes integration consultants who help design, develop, and deploy implementations.
- Enterprise Data Solutions: SymmetricDS Pro and Metl products for enterprise data replication and integration, offered as licensed software with professional services for deployment.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Subscription | Annual | Enterprise tier for large retail chains with multi-location deployments |
| Subscription | Annual | SymmetricDS Pro professional licensing |
Go-to-market motion2 records
Distribution channels4 records
Marketing channels7 records
JumpMind product offering
Product offeringCore offering
JumpMind develops and sells a cloud-native, mobile-first retail commerce platform (JumpMind Commerce) and complementary modules for promotions, inventory, sales audit, and customer-facing engagement, plus enterprise data replication and integration software (SymmetricDS and Metl). The platform is sold primarily to large multi-location retail chains as a subscription SaaS, replacing legacy monolithic POS systems with a microservices, API-first architecture.
Product overview
JumpMind is a retail technology company offering a platform-plus-modules architecture comprising two core product lines: Jumpmind Commerce (cloud-native, mobile-first POS platform) with add-on modules including Promote (unified promotions), Inventory, Sales Audit, CX Connect (interactive customer displays), Self-Checkout, Mobile Store, POS on the Go, Omnichannel Experience, Device Independence, and Composable Commerce; and SymmetricDS/Metl (enterprise data replication and integration solutions). The company was founded in 2008, received its first outside funding from Lone View Capital in September 2025, and serves retailers including American Eagle Outfitters, Build-A-Bear Workshop, Petco, The Paper Store, and The Vitamin Shoppe.
Differentiator
Problem solved
Functional benefit
Brands
- Jumpmind Commerce: Cloud-native, mobile-first POS platform for seamless omnichannel customer experience.
- Jumpmind Promote
- Jumpmind Inventory
- Jumpmind Sales Audit
- SymmetricDS
- SymmetricDS Pro
- Metl
- CX Connect
- Engage
Products and services
- JumpMind Commerce Cloud-native, mobile-first Point of Service (POS) platform that unifies digital and in-store retail experiences, streamlines checkout, and supports fixed till, mobile POS, self-checkout, and endless aisle on iOS, Android, Chrome OS, and Windows devices. Sold to large multi-location retail chains.
- JumpMind Promote Unified promotions solution providing a single hub for promotional campaigns across channels, with a dynamic campaign builder, reusable templates, configurable promotion types, and stacking capabilities for retail customers.
- JumpMind Inventory Inventory management solution for retailers covering back-of-house receiving through floor replenishment, providing real-time inventory visibility across the store.
- JumpMind Sales Audit Post-transaction reconciliation module that provides native sales audit and verification of transactions within the JumpMind Commerce platform for retailers.
- CX Connect
Quantifiable outcome
- ~1 minute reduction in per-transaction time, 21% decrease in transaction time range for American Eagle Outfitters
- +4 more outcomes
Companies that use JumpMind
Customer profileNamed customers13 records
Segments4 records
Ideal customer profiles2 records
JumpMind technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
AI capability5 records
Feature9 records
JumpMind partnerships and signals
Strategic signalPartnerships
Four partnerships are on record, tiered core and minor.
- MakiracoreSystem integrator that served as implementation partner for DTLR/Shoe Palace Jumpmind deployment. Co-Founder and Managing Partner Rick Boretsky noted Jumpmind's ability to support retailer scale and provide modern POS that integrates new applications seamlessly. Project completed on time and on budget for 200 additional store deployments.
- Insider TrendsminorResearch partner that collaborated with Jumpmind and Fern Insights on European shopper behavior research. Conducted survey of 1,005 consumers across UK, France, Germany, and Netherlands in November 2025 to understand how smartphone usage shapes in-store retail journeys.
- Fern InsightsminorResearch partner that collaborated with Jumpmind and Insider Trends on European shopper behavior research. Survey of 1,005 consumers across four European countries explored digital behaviors and omnichannel shopping patterns.
- Amazon Web Services (AWS)coreCloud infrastructure provider powering Jumpmind Cloud, the fully managed service enabling retailers to become operational in days and scale seamlessly. Jumpmind Commerce runs on AWS infrastructure.
Scale indicators9 records
Recent moves7 records
Expansion highlights6 records
JumpMind competitors and assessment
Company assessmentDirect peers
- Lightspeed Commerce: Lightspeed sells cloud POS and commerce solutions to retail and hospitality SMBs and mid-market chains. Overlaps with JumpMind on the POS/inventory/omnichannel proposition, though JumpMind targets larger enterprise retailers.
- Aptos: Aptos is a cloud-native retail technology provider selling POS, merchandising, and omnichannel solutions to mid-market and enterprise specialty retailers. Direct overlap with JumpMind Commerce on enterprise apparel and specialty retail customers.
- Manhattan Associates (Manhattan Active): Manhattan Active Omni and POS are cloud-native, microservices-based retail commerce platforms serving enterprise retailers. Architecturally the closest direct competitor to JumpMind Commerce and competes for the same composable-commerce RFPs.
- Striim: Striim is a real-time data integration and replication platform directly comparable to SymmetricDS for change data capture, multi-platform database replication, and streaming analytics use cases across enterprise deployments.
Broad incumbents
- NCR Voyix: NCR Voyix is a global enterprise POS and retail technology incumbent serving large retailers. Competes with JumpMind in enterprise POS replacement cycles and has a much larger installed base and partner network, especially in grocery and convenience retail.
- Fiserv (Clover): Fiserv's Clover platform and commerce solutions bundle POS with payments and merchant services. Competes with JumpMind for omnichannel retail deployments and benefits from a built-in payments/processing moat.
- Shopify: Shopify's POS and retail commerce offerings (Shopify POS, Shop Pay) compete in the unified commerce space. As a much larger platform with broader SMB reach, Shopify is a competitor for omnichannel retail modernization deals at the lower end of JumpMind's sweet spot.
- Block (Square): Square's retail POS and omnichannel offerings compete with JumpMind Commerce at the lower-to-mid market for specialty retail. A much larger, publicly-traded competitor with bundled payments and software economics.
- Oracle Retail: Oracle Retail (formerly Micros) is the dominant legacy enterprise POS and retail merchandising platform globally. JumpMind's recent executive hires from Oracle Retail highlight direct competitive overlap, with retailers like American Eagle migrating away from Oracle-era stacks.
Regional players
- Cegid: Cegid is a European-headquartered retail technology vendor offering POS, omnichannel, and ERP solutions. Direct competitor for JumpMind's EMEA expansion given its strong installed base across France, Spain, and Benelux specialty retailers.
Market position
Strengths4 records
Weaknesses4 records
Competitive moat5 records
Key risks7 records
Key highlights7 records
Customer concentration
JumpMind social profiles
Digital presenceJumpMind financial estimates
Financial estimateRevenue estimate
Valuation estimate
JumpMind leadership team
Management profileNumber of profiles
Profiles13 records
JumpMind subsidiaries and ownership
Company hierarchySubsidiaries1 record
JumpMind funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
JumpMind M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about JumpMind
What does JumpMind do?
JumpMind develops and sells a cloud-native, mobile-first retail commerce platform (JumpMind Commerce) and complementary modules for promotions, inventory, sales audit, and customer-facing engagement, plus enterprise data replication and integration software (SymmetricDS and Metl). The platform is sold primarily to large multi-location retail chains as a subscription SaaS, replacing legacy monolithic POS systems with a microservices, API-first architecture.
Is JumpMind a public or private company?
JumpMind is a private company. It is classified as private equity controlled and is currently operating.
When was JumpMind founded?
JumpMind was founded in 2008. It employs 1 to 10 people.
Where is JumpMind based?
JumpMind is headquartered in Columbus, United States, in the North America region.
How does JumpMind make money?
Three revenue lines are on record. SaaS Platform Licensing is the primary driver. The others are professional Services and enterprise Data Solutions.
Who are JumpMind's main competitors?
Direct peers on record are Lightspeed Commerce, Aptos, Manhattan Associates (Manhattan Active) and Striim. Broad incumbents are NCR Voyix, Fiserv (Clover), Shopify, Block (Square) and Oracle Retail. Cegid is listed as a regional player.
Does JumpMind have an API?
No public API is recorded for JumpMind.
What industry is JumpMind in?
JumpMind's product category is Retail Point of Sale Software. Its primary akta.pro industry code is BPAMAGAL, Omnichannel Commerce & Click-and-Collect Platforms. Its NAICS code is 518 and its SIC code is 7372.