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Shield Safety Group

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uuid000471x

Namestring
Shield Safety Group
Legal namestring
Shield Safety Limited
Company typeenum
Private
Founded yearint
2004
Descriptiontext

Shield Safety Group (legal entity: Shield Safety Limited) is a UK-based provider of food safety, fire safety, and health and safety software and services, headquartered in Manchester and operating as a private limited company founded circa 2004. The company serves the hospitality sector, including hotels, restaurants, pubs, bars, accommodation providers, leisure venues, and food traders, with anchor enterprise customers including Tesco (3,750+ UK stores), Star Pubs & Bars / Heineken (~2,700 sites), Butcombe Group (~100 sites), Staycity (32 locations across five European countries), and Pasta Evangelists (40+ kitchens). Its core product is the RiskProof intelligent software platform, a cloud-based subscription system composed of four modules (Monitoring, Helpline, Registry, and Risk Assessment) that centralises safety checks, incident management, statutory documents, and risk assessments, and is bundled under the Shield Assure brand across five sector variants (Hospitality, Leisure, Accommodation, Food Service, Food Trader).

The company's business model combines recurring software subscriptions (priced per location/site on annual contracts with Minimum Term, automatic renewal, and 5% annual price escalators) with professional services revenue from safety audits, training, fire risk assessments, and consultancy, plus certification fees from its Safe to Trade scheme. Shield Safety positions itself as the first and only UK Safe to Trade certification body, with a formal UKAS ISO/IEC 17065 accreditation application in progress; it employs over 140 professionals, including what it describes as the UK's largest team of Environmental Health Practitioners and 50+ expert auditors aligned to the England Food Law Code of Practice. Distribution is direct sales-led, targeting enterprise and mid-market hospitality operators via field sales, inside sales, and digital demo-request channels, with strategic partnerships spanning Food Standards Scotland, the Chartered Institute of Environmental Health (CIEH), and a Primary Authority partnership with Milton Keynes Council. The platform is deployed across 60+ countries and serves 1,300+ certified Food Business Operators, but revenue is not publicly disclosed and growth capital to date has been modest (approximately £1m loan from the Greater Manchester Loan Fund in 2018).

Short descriptiontext

Shield Safety Group is a UK-based provider of food, fire, and health and safety software and services for the hospitality sector, combining its RiskProof platform, Safe to Trade certification, and Environmental Health Practitioner-led audits and consultancy for hotels, restaurants, pubs, and multi-site operators.

Operating statusenum
Operating
Ownership categoryenum
Headcount rangeband
101–250
akta.pro rankint
HeadquartersManchester, United Kingdom
HQ citystring
Manchester
HQ countrystring
United Kingdom
HQ regionstring
Europe
Markets served

Serves global market

Offices1 record

Each record includes

City, Country, Type, Description, Source

Keyword5 values
hospitality safety compliance, food safety auditing, fire safety management, health and safety training, risk management software
Industry4 codes
1Certification Program Administration & Scheme Management (Standard Owners)
CodeAFALACACPrimaryYes
2Pre-Assessment, Gap Assessment & Certification Readiness Services
CodeAFALACAEPrimaryNo
3Witness Audits, Office Assessments & Certification Governance Services
CodeAFALACAGPrimaryNo
4Integrated Management System Certification (Food Safety + Quality/Environment/OHS)
CodeAFALACAIPrimaryNo
Product category
Hospitality Health & Safety Compliance Services
GTM motion2 records

Each record includes

Type, Description, Source

Revenue model5 records
1Shield Assure Software Subscription
TypeSubscription Recurring
Description

Subscription-based access to RiskProof software platform with modules for monitoring, helpline, registry, and risk assessment. Priced per location/site with tiered configurations.

shieldsafety.co.uk
2Safe to Trade Certification
TypeSubscription Recurring
Description

Independent certification audits (announced and unannounced) providing Safe to Trade approval. Part of integrated Shield Assure solution.

shieldsafety.co.uk
3Training Services
TypeProfessional Services
Description

Face-to-face and e-learning courses across food safety, health & safety, first aid, fire safety, and soft skills. Includes bundles for persons in charge and team members.

shieldsafety.co.uk
4Safety Audits
TypeProfessional Services
Description

Food safety, health & safety, and fire risk assessment audits delivered by qualified Environmental Health Practitioners.

shieldsafety.co.uk
5Safety Consultancy
TypeProfessional Services
Description

Expert consultancy services including ongoing support, account management, and strategic safety guidance.

shieldsafety.co.uk
Marketing channels7 records

Each record includes

Title, Type, Stage, Description, Source

Distribution channels3 records

Each record includes

Title, Type, Scope, Target buyer, Description, Source

Cost components5 values
Personnel, Operations, Technology or R&D, Marketing or Sales, Infrastructure
Pricing details2 tiers
1Enterprise Multi-Site
ModelSubscriptionBilling cadenceAnnual
Notes

Tailored pricing based on number of locations and services required. Includes RiskProof software, audits, consultancy, and Safe to Trade certification.

shieldsafety.co.uk
2SMB/Sole Trader
ModelSubscriptionBilling cadenceAnnual
Notes

Shield Assure Food Trader and Food Service tiers for small businesses including quick service restaurants, cafés, pubs, bars, market traders, and food trucks.

shieldsafety.co.uk
GTM typeB2B
B2B
Offering typeServices
Services
Brand1 of 2 records shown
1Shield Assure
Description

Comprehensive safety and risk management solution for hospitality businesses, combining Safe to Trade certification, RiskProof software, expert support, and strategic insight. Includes sector-specific versions: Hospitality, Leisure, Accommodation, Food Service, and Food Trader.

shieldsafety.co.uk
+1 more record
Core offering1 text field

Shield Safety Group delivers food safety, fire safety, and health & safety compliance solutions to UK hospitality businesses. Its core offering combines proprietary compliance software (Shield Assure and RiskProof) with on-site audits, accredited training, a Safe to Trade certification scheme, and a 24/7 advice line staffed by qualified Environmental Health Practitioners.

Differentiator
Functional benefit
Problem solved
Quantifiable outcome1 of 5 values shown
  • 15 minutes per day administrative savings per location (Staycity)
+4 more records
Product overview1 text field

Shield Safety Group operates a platform-plus-modules architecture centered on Shield Assure, a suite of sector-specific safety and compliance solutions. The portfolio includes five Shield Assure variants (Hospitality, Leisure, Accommodation, Food Service, Food Trader), each powered by the RiskProof intelligent software platform. RiskProof provides the core technology with four built-in modules: Monitoring (daily safety checks), Helpline (incident management with EHP access), Registry (document/certification tracking), and Risk Assessment. Additional services include Safe to Trade independent certification, Fire Risk Assessments, Safety Advice Line (24/7 EHP support), and Training courses spanning food safety, health & safety, first aid, and fire safety.

Product and service5 records
1Shield Assure
CategoryCompliance management software
Description

Cloud-based compliance management software for UK hospitality operators that centralises food safety, fire safety, and health & safety documentation, audits, and corrective actions across multiple sites.

2RiskProof
CategoryRisk management software
Description

Property risk management software that helps hospitality operators identify, record, and mitigate property-level risks across their estate.

3Safe to Trade Certification
CategoryCompliance certification
Description

An independent certification scheme awarded to hospitality businesses that meet Shield Safety's defined food safety and operational compliance standards.

4Accredited Safety Training Courses
CategoryProfessional training
Description

Accredited training courses covering food safety, fire safety, and health & safety, delivered to hospitality staff to meet statutory and brand compliance requirements.

5Safety Advice Line
CategoryAdvisory service
Description

A 24/7 advisory helpline staffed by qualified Environmental Health Practitioners, providing subscribed hospitality clients with on-demand safety guidance and incident support.

Scale indicator7 records

Each record includes

Type, Value, Description, Source

Partnership4 partners
Strategic tierCoreTypeOthers
Description

Food Standards Scotland is the public sector food body for Scotland. They ensure that information on safety, standards and nutrition is independent, consistent and evidence-based. Shield Safety works with FSS to promote food safety standards.

Strategic tierCoreTypeOthers
Description

CIEH is committed to promoting and upholding the principles, standards and good practice of environmental health to improve and protect the public's health, safety and wellbeing. Shield Safety supports CIEH initiatives and professionals.

Strategic tierCoreTypeOthers
Description

Primary Authority partnership with Milton Keynes Council providing assured and consistent safety advice and guidance to businesses, improving regulatory compliance.

Strategic tierCoreTypeOthers
Description

Shield Safety has formally applied for UKAS accreditation to ISO/IEC 17065, the internationally recognised standard for certifying bodies. This will enhance credibility of Safe to Trade certification.

Recent move6 records

Each record includes

Date, Type, Title, Description, Source

Expansion highlight5 records

Each record includes

Type, Description

Peers10 records
TypeDirect peer
Description

Australia-based workplace safety and inspection SaaS platform (iAuditor) used heavily across hospitality and food service for digital checklists, audits and incident management. Most direct software-side peer to RiskProof given overlapping mobile-first inspection workflows and multi-site enterprise customer base.

TypeDirect peer
Description

US-based quality and safety compliance SaaS focused on hospitality, food service and retail multi-site operators, providing audit management, food safety and brand standard inspections - directly comparable to Shield Assure + RiskProof in customer profile and use case.

TypeDirect peer
Description

UK food safety and health & safety consultancy serving hospitality and food service operators with audits, training and compliance support - a like-for-like UK specialist peer competing in the same vertical and customer segments.

TypeBroad incumbent
Description

Global food safety certification, auditing and training organisation operating across hospitality, food service and manufacturing; competes with Shield Safety's Safe to Trade certification at the broader, more international end of the market.

TypeBroad incumbent
Description

Global testing, inspection and certification (TIC) major offering food safety audits, certification and training worldwide; represents the incumbent large-scale alternative to Shield Safety's hospitality-focused certification and audit offering.

TypeBroad incumbent
Description

Global TIC company providing food, fire and health & safety certification and audit services across hospitality and real estate; competes with Shield Safety as a broad incumbent with global reach and accredited credentials.

TypeBroad incumbent
Description

Global TIC group offering food safety audits, certification and compliance services across multiple industries including hospitality; a large incumbent alternative for enterprise buyers evaluating Shield Safety.

TypeBroad incumbent
Description

Provider of compliance, risk and EHS software plus certification services to enterprises globally; overlaps with Shield Safety on EHS software functionality and certification-driven compliance workflows in regulated industries.

TypeOthers
Description

UK provider of fire safety services, risk assessments and compliance support to commercial and hospitality customers; comparable to Shield Safety's fire risk assessment and integrated fire safety modules as an adjacent provider.

TypeOthers
Description

UK-based provider of e-learning training courses in health & safety, fire safety and food safety for hospitality and care sectors; directly comparable to Shield Safety's training services revenue stream and customer base.

Market position
Strengths5 records

Each record includes

Headline, Details, Source

Weaknesses5 records

Each record includes

Headline, Details, Source

Competitive moat5 records

Each record includes

Type, Details

Key risks6 records

Each record includes

Headline, Details, Source

Key highlights7 records

Each record includes

Headline, Details, Source

Customer concentration

Classification, Details

Named customers6 records

Each record includes

Name, Industry, Type, Use case, Source, UUID

Segment5 records

Each record includes

Title, Type, Primary, Description, Pain point addressed, Use case, Source

Ideal customer profile2 records

Each record includes

Profile, Firmographic size, Sales motion, Sales cycle length, Buying structure, Purchase trigger, Buyer persona, Geography, Industry vertical, Primary use case, Description, Pain points, Evidence proof points, Target buyer

Technology focused
No
API detail
Has APIbool
No

Docs URL, Description

AI maturity
App detail

Has app

Feature8 records

Each record includes

Title, Differentiator, Description, Source

Core technology
Revenue estimate
Valuation estimate
Number of profiles
Profiles1 record

Each record includes

Name, Designation, Designation category, Overview, Profile commentary, Source

No data
Compliance4 records

Each record includes

Name, Class, Description

Funding overview

Funding stage, Last funding date, Total funding USD

Funding rounds1 record

Each record includes

Round, Amount USD, Date, Pre money valuation, Total investors, Investors, News

Investors1 record

Each record includes

Name, Type, Date of entry, Rounds participated, Website

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Each record includes

Name, Acquisition type, Announced date, Completed date, Status, Website, News

Investment

Each record includes

Name, Round, Announced date, Lead investor, Website, News

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Shield Safety Group

Hospitality Health & Safety Compliance Servicesshieldsafety.co.uk

Shield Safety Group is a UK-based provider of food, fire, and health and safety software and services for the hospitality sector, combining its RiskProof platform, Safe to Trade certification, and Environmental Health Practitioner-led audits and consultancy for hotels, restaurants, pubs, and multi-site operators.

What Shield Safety Group does

Shield Safety Group (legal entity: Shield Safety Limited) is a UK-based provider of food safety, fire safety, and health and safety software and services, headquartered in Manchester and operating as a private limited company founded circa 2004. The company serves the hospitality sector, including hotels, restaurants, pubs, bars, accommodation providers, leisure venues, and food traders, with anchor enterprise customers including Tesco (3,750+ UK stores), Star Pubs & Bars / Heineken (~2,700 sites), Butcombe Group (~100 sites), Staycity (32 locations across five European countries), and Pasta Evangelists (40+ kitchens). Its core product is the RiskProof intelligent software platform, a cloud-based subscription system composed of four modules (Monitoring, Helpline, Registry, and Risk Assessment) that centralises safety checks, incident management, statutory documents, and risk assessments, and is bundled under the Shield Assure brand across five sector variants (Hospitality, Leisure, Accommodation, Food Service, Food Trader).

The company's business model combines recurring software subscriptions (priced per location/site on annual contracts with Minimum Term, automatic renewal, and 5% annual price escalators) with professional services revenue from safety audits, training, fire risk assessments, and consultancy, plus certification fees from its Safe to Trade scheme. Shield Safety positions itself as the first and only UK Safe to Trade certification body, with a formal UKAS ISO/IEC 17065 accreditation application in progress; it employs over 140 professionals, including what it describes as the UK's largest team of Environmental Health Practitioners and 50+ expert auditors aligned to the England Food Law Code of Practice. Distribution is direct sales-led, targeting enterprise and mid-market hospitality operators via field sales, inside sales, and digital demo-request channels, with strategic partnerships spanning Food Standards Scotland, the Chartered Institute of Environmental Health (CIEH), and a Primary Authority partnership with Milton Keynes Council. The platform is deployed across 60+ countries and serves 1,300+ certified Food Business Operators, but revenue is not publicly disclosed and growth capital to date has been modest (approximately £1m loan from the Greater Manchester Loan Fund in 2018).

Shield Safety Group firmographics

Firmographics
Name
Shield Safety Group
Legal name
Shield Safety Limited
Website
https://shieldsafety.co.uk
Company type
Private
Founded year
2004
Operating status
Operating
Headcount range
101–250 employees
Short description
Shield Safety Group is a UK-based provider of food, fire, and health and safety software and services for the hospitality sector, combining its RiskProof platform, Safe to Trade certification, and Environmental Health Practitioner-led audits and consultancy for hotels, restaurants, pubs, and multi-site operators.
Ownership category
akta.pro rank

Shield Safety Group industry classification

Industry
Product category
Hospitality Health & Safety Compliance Services
akta.pro primary industry
Certification Program Administration & Scheme Management (Standard Owners) (AFALACAC)
akta.pro secondary industries
Pre-Assessment, Gap Assessment & Certification Readiness Services (AFALACAE), Witness Audits, Office Assessments & Certification Governance Services (AFALACAG), Integrated Management System Certification (Food Safety + Quality/Environment/OHS) (AFALACAI)

Keywords

  • Hospitality safety compliance
  • Food safety auditing
  • Fire safety management
  • Health and safety training
  • Risk management software

Where Shield Safety Group is headquartered

Location

Headquarters

HQ city
Manchester
HQ country
United Kingdom
HQ region
Europe

Offices1 record

Markets served

Shield Safety Group business model

Business model
GTM type
B2B
Offering type
Services
Cost components
Personnel, Operations, Technology or R&D, Marketing or Sales, Infrastructure

Revenue model

  1. Shield Assure Software Subscription: Subscription-based access to RiskProof software platform with modules for monitoring, helpline, registry, and risk assessment. Priced per location/site with tiered configurations.
  2. Safe to Trade Certification: Independent certification audits (announced and unannounced) providing Safe to Trade approval. Part of integrated Shield Assure solution.
  3. Training Services: Face-to-face and e-learning courses across food safety, health & safety, first aid, fire safety, and soft skills. Includes bundles for persons in charge and team members.
  4. Safety Audits: Food safety, health & safety, and fire risk assessment audits delivered by qualified Environmental Health Practitioners.
  5. Safety Consultancy: Expert consultancy services including ongoing support, account management, and strategic safety guidance.

Pricing tiers

ModelBillingPrice
SubscriptionAnnualEnterprise Multi-Site
SubscriptionAnnualSMB/Sole Trader

Go-to-market motion2 records

Distribution channels3 records

Marketing channels7 records

Shield Safety Group product offering

Product offering

Core offering

Shield Safety Group delivers food safety, fire safety, and health & safety compliance solutions to UK hospitality businesses. Its core offering combines proprietary compliance software (Shield Assure and RiskProof) with on-site audits, accredited training, a Safe to Trade certification scheme, and a 24/7 advice line staffed by qualified Environmental Health Practitioners.

Product overview

Shield Safety Group operates a platform-plus-modules architecture centered on Shield Assure, a suite of sector-specific safety and compliance solutions. The portfolio includes five Shield Assure variants (Hospitality, Leisure, Accommodation, Food Service, Food Trader), each powered by the RiskProof intelligent software platform. RiskProof provides the core technology with four built-in modules: Monitoring (daily safety checks), Helpline (incident management with EHP access), Registry (document/certification tracking), and Risk Assessment. Additional services include Safe to Trade independent certification, Fire Risk Assessments, Safety Advice Line (24/7 EHP support), and Training courses spanning food safety, health & safety, first aid, and fire safety.

Differentiator

Problem solved

Functional benefit

Brands

  • Shield Assure: Comprehensive safety and risk management solution for hospitality businesses, combining Safe to Trade certification, RiskProof software, expert support, and strategic insight. Includes sector-specific versions: Hospitality, Leisure, Accommodation, Food Service, and Food Trader.
  • RiskProof

Products and services

  • Shield Assure Cloud-based compliance management software for UK hospitality operators that centralises food safety, fire safety, and health & safety documentation, audits, and corrective actions across multiple sites.
  • RiskProof Property risk management software that helps hospitality operators identify, record, and mitigate property-level risks across their estate.
  • Safe to Trade Certification An independent certification scheme awarded to hospitality businesses that meet Shield Safety's defined food safety and operational compliance standards.
  • Accredited Safety Training Courses Accredited training courses covering food safety, fire safety, and health & safety, delivered to hospitality staff to meet statutory and brand compliance requirements.
  • Safety Advice Line A 24/7 advisory helpline staffed by qualified Environmental Health Practitioners, providing subscribed hospitality clients with on-demand safety guidance and incident support.

Quantifiable outcome

  • 15 minutes per day administrative savings per location (Staycity)
  • +4 more outcomes

Companies that use Shield Safety Group

Customer profile

Named customers6 records

Segments5 records

Ideal customer profiles2 records

Shield Safety Group technology and API

Technology

Technology focussed No

API detail

Has API
No
API docs
API detail

Core technology

AI maturity

App detail

Feature8 records

Shield Safety Group partnerships and signals

Strategic signal

Partnerships

Four partnerships are on record, tiered core.

  • Food Standards ScotlandcoreOthersFood Standards Scotland is the public sector food body for Scotland. They ensure that information on safety, standards and nutrition is independent, consistent and evidence-based. Shield Safety works with FSS to promote food safety standards.
  • Chartered Institute of Environmental Health (CIEH)coreOthersCIEH is committed to promoting and upholding the principles, standards and good practice of environmental health to improve and protect the public's health, safety and wellbeing. Shield Safety supports CIEH initiatives and professionals.
  • Milton Keynes CouncilcoreOthersPrimary Authority partnership with Milton Keynes Council providing assured and consistent safety advice and guidance to businesses, improving regulatory compliance.
  • UKAScoreOthersShield Safety has formally applied for UKAS accreditation to ISO/IEC 17065, the internationally recognised standard for certifying bodies. This will enhance credibility of Safe to Trade certification.

Scale indicators7 records

Recent moves6 records

Expansion highlights5 records

Shield Safety Group competitors and assessment

Company assessment

Direct peers

  • SafetyCulture: Australia-based workplace safety and inspection SaaS platform (iAuditor) used heavily across hospitality and food service for digital checklists, audits and incident management. Most direct software-side peer to RiskProof given overlapping mobile-first inspection workflows and multi-site enterprise customer base.
  • RizePoint: US-based quality and safety compliance SaaS focused on hospitality, food service and retail multi-site operators, providing audit management, food safety and brand standard inspections - directly comparable to Shield Assure + RiskProof in customer profile and use case.
  • Food Alert: UK food safety and health & safety consultancy serving hospitality and food service operators with audits, training and compliance support - a like-for-like UK specialist peer competing in the same vertical and customer segments.

Broad incumbents

  • NSF International: Global food safety certification, auditing and training organisation operating across hospitality, food service and manufacturing; competes with Shield Safety's Safe to Trade certification at the broader, more international end of the market.
  • SGS: Global testing, inspection and certification (TIC) major offering food safety audits, certification and training worldwide; represents the incumbent large-scale alternative to Shield Safety's hospitality-focused certification and audit offering.
  • Bureau Veritas: Global TIC company providing food, fire and health & safety certification and audit services across hospitality and real estate; competes with Shield Safety as a broad incumbent with global reach and accredited credentials.
  • Intertek: Global TIC group offering food safety audits, certification and compliance services across multiple industries including hospitality; a large incumbent alternative for enterprise buyers evaluating Shield Safety.
  • SAI Global: Provider of compliance, risk and EHS software plus certification services to enterprises globally; overlaps with Shield Safety on EHS software functionality and certification-driven compliance workflows in regulated industries.

Others

  • Chubb Fire & Security: UK provider of fire safety services, risk assessments and compliance support to commercial and hospitality customers; comparable to Shield Safety's fire risk assessment and integrated fire safety modules as an adjacent provider.
  • iHASCO: UK-based provider of e-learning training courses in health & safety, fire safety and food safety for hospitality and care sectors; directly comparable to Shield Safety's training services revenue stream and customer base.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

Shield Safety Group social profiles

Digital presence

Shield Safety Group compliance and trust

Trust signal

Compliance4 records

Shield Safety Group financial estimates

Financial estimate

Revenue estimate

Valuation estimate

Shield Safety Group leadership team

Management profile

Number of profiles

Profiles1 record

Shield Safety Group funding detail

Funding detail

Funding overview

Funding rounds1 record

Investors1 record

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

Shield Safety Group M&A and investment

M&A and investment

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Shield Safety Group

What does Shield Safety Group do?

Shield Safety Group delivers food safety, fire safety, and health & safety compliance solutions to UK hospitality businesses. Its core offering combines proprietary compliance software (Shield Assure and RiskProof) with on-site audits, accredited training, a Safe to Trade certification scheme, and a 24/7 advice line staffed by qualified Environmental Health Practitioners.

Is Shield Safety Group a public or private company?

Shield Safety Group is a private company. It is classified as founder individual operated bootstrapped and is currently operating.

When was Shield Safety Group founded?

Shield Safety Group was founded in 2004. It employs 101 to 250 people.

Where is Shield Safety Group based?

Shield Safety Group is headquartered in Manchester, United Kingdom, in the Europe region.

How does Shield Safety Group make money?

Five revenue lines are on record. Shield Assure Software Subscription is the primary driver. The others are safe to Trade Certification, training Services, safety Audits and safety Consultancy.

Who are Shield Safety Group's main competitors?

Direct peers on record are SafetyCulture, RizePoint and Food Alert. Broad incumbents are NSF International, SGS, Bureau Veritas, Intertek and SAI Global. Others are Chubb Fire & Security and iHASCO.

Does Shield Safety Group have an API?

No public API is recorded for Shield Safety Group.

What industry is Shield Safety Group in?

Shield Safety Group's product category is Hospitality Health & Safety Compliance Services. Its primary akta.pro industry code is AFALACAC, Certification Program Administration & Scheme Management (Standard Owners), with a secondary code of AFALACAE, Pre-Assessment, Gap Assessment & Certification Readiness Services.

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