Name

CyberWarrior Academy

Legal name

CyberWarrior

Website

https://cyberwarrior.com

Company type

Private

Founded year

2015

Operating status

Operating

Headcount range

11–50 employees

Ownership category

akta.pro rank

Product category

Managed IT and AI Operations Services

NAICS

Computer Systems Design and Related Services (5415), Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (518210), Computer Facilities Management Services (541513)

SIC

Services-Computer Programming, Data Processing, Etc. (7370), Services-Computer Integrated Systems Design (7373)

akta.pro primary industry

MLOps/LLMOps & Model Lifecycle Management Services (BPAEAHAH)

akta.pro secondary industries

Cloud Managed Services (M365/Azure/AWS/GCP) (BPAEABAE), Endpoint Security Managed Services (EDR/XDR) (BPAEADAH), Agents & Autonomous Workflows (Tool Use, Planning, Multi-Agent) (HDAAACAF), Cloud Operations Outsourcing (Cloud Managed Operations) (BPAEAMAC)

Keywords

• Managed AI operations
• Managed IT services
• Cybersecurity managed services
• AI workforce automation
• AI training programs

Headquarters

HQ city

Boston

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Technology or R&D, Operations, Marketing or Sales, Infrastructure

Revenue model

1. AI Ops Managed Services: Monthly subscription model at $2,500 per function per month for Marketing, Sales Pipeline, Customer Support, or Back-Office Ops. Each Digital Worker delivers approximately 2 FTE workload equivalent. Month-to-month terms with 30-day cancellation notice. No setup fees.
2. Managed IT & Cybersecurity (MSP): Monthly subscription at $99 per device per month covering helpdesk, MDR, EDR, patching, dark web monitoring, backups, security awareness training, quarterly vulnerability assessments, and monthly reporting. Minimum 10-device threshold.
3. AI Fast Start Consulting: One-time consulting engagement at $15,000 for a 30-day program including 2 days of live team training, 8 structured consulting sessions over 4 weeks, and a custom AI roadmap. Fixed scope with potential split payment options.
4. Training & Workforce Solutions: Custom training programs, workforce consulting & research, IT career development, and corporate partnerships including WTFP grant-eligible training for Massachusetts employers.

Pricing tiers

Go-to-market motion3 records

Distribution channels3 records

Marketing channels6 records

Core offering

CyberWarrior delivers Managed AI Operations (MAIOPS), Managed IT & Cybersecurity (MSP), and AI & Cybersecurity training and consulting. Its core MAIOPS service runs four business functions — Marketing, Sales Pipeline, Customer Support, and Back-Office Ops — on behalf of clients using AI tools supervised by experienced human operators. Each Digital Worker function is sold at $2,500 per month on month-to-month terms with documented SLAs, weekly performance scorecards, and no setup fees, and is targeted at small and mid-sized businesses (5–75 employees) across multiple industries.

Product overview

CyberWarrior is a digital workforce company offering a portfolio of three interconnected service lines: (1) Managed AI Operations (MAIOPS) — the core managed service, (2) Consulting and Training programs, and (3) a Managed IT & Cybersecurity (MSP) service. The centerpiece is Managed AI Operations, structured as four independent Digital Worker functions — Marketing, Sales Pipeline, Customer Support Desk, and Back-Office Ops — each priced at $2,500/month per function on a month-to-month basis, plus an MSP offering at $99/device/month. Each Digital Worker delivers approximately 2 FTE workload equivalent, operating 24/7 with human professional oversight. Vertical-specific industry packages (Real Estate, Healthcare, Home Services, Insurance, Nonprofits) apply the same four-function model to specific sectors. The AI Fast Start consulting program ($15,000, 30-day fixed engagement) helps businesses deploy AI independently and can serve as a precursor to engaging AI Ops. Training programs cover AI and cybersecurity workforce development, including WTFP Grant-funded options for Massachusetts employers.

Differentiator

Problem solved

Functional benefit

Brands

• AI Fast Start: A 30-day consulting engagement that helps business owners deploy AI into their operations, including two days of live team training, eight structured consulting sessions, and a custom AI roadmap delivered at the end.
• Digital Worker
• MAIOPS (Managed AI Operations)

Products and services

• Managed AI Operations (MAIOPS) Core managed service in which CyberWarrior runs specific business functions for clients — Marketing, Sales Pipeline, Customer Support Desk, and Back-Office Ops — using AI tools managed by human professionals. Each Digital Worker delivers approximately 2 FTE workload equivalent for $2,500/month per function on month-to-month terms, with weekly scorecards, documented SLAs, and no setup fees. Intended for SMBs that want to scale operations without proportionally scaling headcount.
• Digital Worker — Marketing Produces and distributes content that builds brand and generates demand: up to 8 blog posts or articles per month, social media content calendar with posts for LinkedIn, Facebook, Instagram, and Google Business Profile, email newsletter creation and outbound campaign execution, landing page copy, and basic graphic design. CyberWarrior runs the content calendar, creates and publishes content, and reports on performance weekly, with human professional review before publication.
• Digital Worker — Sales Pipeline Automates inbound lead response and follow-up: responds to every lead within 5 minutes 24/7, runs multi-touch follow-up sequences across email and SMS, qualifies leads against ICP, books qualified prospects directly on the client's calendar, and maintains complete CRM records and activity logs, with human professionals handling complex objections and refining sequences.
• Digital Worker — Customer Support Desk Handles FAQ responses, account status lookups, order and billing inquiries, appointment scheduling, and basic account changes. Triages, categorizes, and routes all incoming tickets; resolves 70–80% of eligible tickets at first contact; escalates complex or sensitive issues to the client's team with full context and conversation history.
• Digital Worker — Back-Office Ops Automates document processing, workflow routing, deadline tracking, and compliance documentation. Includes document intake and classification, data extraction from structured fields, routing through approval workflows, proactive compliance deadline reminders, and audit trail maintenance.
• Managed IT & Cybersecurity (MSP) All-inclusive MSP for businesses without an internal IT department: 24/7 helpdesk support, Managed Detection and Response (MDR) with human analyst review, Advanced Endpoint Protection (EDR), automated patch management, dark web monitoring, daily device backups, security awareness training, quarterly vulnerability assessments, and monthly security posture reports. Minimum 10 devices, billed monthly.
• AI Fast Start Fixed-scope 30-day consulting engagement ($15,000 one-time) that helps business owners deploy AI into their operations. Includes two days of live AI operator team training (each participant leaves with a personal prompt library), four weeks of structured consulting sessions (two half-day sessions per week) building automated workflows, and a customized AI roadmap delivered at the end. No ongoing commitment and not WTFP-eligible.
• AI & Cybersecurity Training Workforce training programs covering AI and cybersecurity skills, including AI Fast Start practical AI operator training, Security Awareness training, Workforce Agencies programs, and WTFP Grant-funded training for Massachusetts employers. Designed for employees needing to operate confidently in an AI-first environment.
• Consulting — AI Workflow Assessment Strategic advisory service assessing a client's operations to identify AI automation opportunities and prioritize implementation. Part of the consulting portfolio alongside Custom Solutions, AI Security Review, Personal Assistant, Cybersecurity Assessment, Compliance Readiness, Penetration Test, and Application Security Review.

Quantifiable outcome

• Scale operations 3x without proportionally scaling headcount
• +13 more outcomes

Segments6 records

Ideal customer profiles2 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration34 records

AI capability10 records

Feature5 records

Partnerships

14 partnerships are on record, tiered core, supporting and flagship.

• ZoomcoreTechnology or IntegrationIntegrated video conferencing platform for client communications, meetings, and webinar delivery. Part of the comprehensive AI stack available through Managed AI Operations.
• SlackcoreTechnology or IntegrationIntegrated team communication platform for client workflow automation and team collaboration. Part of the comprehensive AI stack available through Managed AI Operations.
• HubSpotcoreTechnology or IntegrationIntegrated CRM, marketing, sales, and service platform. Core integration for Marketing, Sales Pipeline, and Customer Support functions within AI Ops.
• SalesforcecoreTechnology or IntegrationIntegrated CRM platform for sales pipeline management, customer relationship tracking, and service operations. Alternative to HubSpot for clients with existing Salesforce deployments.
• ZendeskcoreTechnology or IntegrationIntegrated customer service and support ticketing platform. Primary integration for Customer Support Desk function within AI Ops.
• IntercomcoreTechnology or IntegrationIntegrated customer communication platform for support, engagement, and chatbot functionality. Alternative to Zendesk for Customer Support function.
• GoHighLevelcoreTechnology or IntegrationIntegrated all-in-one sales and marketing platform. Alternative CRM and marketing automation platform integrated for AI Ops delivery.
• MailchimpsupportingTechnology or IntegrationIntegrated email marketing platform for campaign execution, newsletter distribution, and audience management within Marketing function.
• ChatGPTcoreTechnology or IntegrationAI language model integrated into workflows for content generation, response drafting, and automation tasks across all AI Ops functions.
• ZapiercoreTechnology or IntegrationIntegration automation platform connecting various tools and workflows. Enables cross-platform automation without custom development.
• Google WorkspacecoreTechnology or IntegrationIntegrated productivity suite including Gmail, Google Calendar, Drive, and Docs for client communications and document management.
• Microsoft 365coreTechnology or IntegrationIntegrated productivity suite including Outlook, Teams, SharePoint for clients with Microsoft-based environments.
• CISAflagshipStrategic or Co-development PartnerRecognized by CISA (Cybersecurity and Infrastructure Security Agency) for contributions to the cybersecurity workforce. Strategic recognition supporting credibility in cybersecurity training and services.
• MicrosoftflagshipStrategic or Co-development PartnerRecognized by Microsoft for contributions to the cybersecurity workforce. Strategic partnership recognition supporting technology training programs.

Scale indicators4 records

Recent moves6 records

Expansion highlights5 records

Market position

Competitive moat5 records

Key highlights7 records

Customer concentration

• Xx.com/CyberWarriorAc

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds1 record

Investors1 record

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about CyberWarrior Academy