Dishup

What Dishup does

Dishup S.r.l. is an Italian cloud-based SaaS company founded in 2021 that provides an all-in-one restaurant management platform for the hospitality industry, primarily serving SMB restaurants, pizzerias, bars, coffee shops, pubs, fast-casual venues, and beach resorts in Italy. The platform consolidates menu management, digital ordering via QR code, kitchen operations, point-of-sale, digital payments, invoicing, and sales analytics into a single integrated system accessible via web and mobile applications. The company's registered office is at Corso Vittorio Emanuele 49, Città Sant'Angelo (Pescara), Italy, and it operates with a 1-10 employee headcount under disclosed founders Antonio Ruscitti (CEO & Co-founder) and Giovanni Di Gregorio (Co-Founder & Application Architect).

The platform is modular, comprising Dishup Waiter (digital order capture), Live Manager (real-time floor control), Kitchen Copilot™ (AI-driven kitchen operations management), Dishup.pay (payment processing), Analytics (AI-powered sales reporting), and Retail POS (integrated point-of-sale). Core technical integrations include Stripe for payment infrastructure and Fatture in Cloud for Italian fiscal invoicing compliance. The AI component, Kitchen Copilot™, automates kitchen workflow by tracking order flow in real-time, managing cooking times, and monitoring ingredient supplies, while the Analytics module applies predictive analytics to surface popular dishes, profitable time periods, and sales forecasts. AI modalities are text-based and embedded in product features rather than exposed via an API or SDK.

Dishup operates a hybrid go-to-market combining product-led self-serve sign-up through manager.dishup.it with a direct sales team reachable via contact form, email, and WhatsApp. Revenue is generated through a three-tier annual subscription model (Lite €9.90/month, Standard €49.90/month, Premium €79.90/month, excluding VAT) plus transactional revenue from Dishup.pay at 1.99% + €0.25 per transaction (plus Stripe fees). The company received approximately €453,281 in cumulative disclosed funding, primarily via a December 2023 regional development grant of ~€447,700 from Puglia Sviluppo SpA under the EU PO FESR 2014-2020 TECNONIDI program. It is privately held as an Italian S.r.l. and currently operates only in Italy, with no disclosed international expansion or institutional VC backing.

Name

Dishup

Legal name

Dishup S.r.l.

Website

https://dishup.it

Company type

Private

Founded year

2021

Operating status

Operating

Headcount range

1–10 employees

Short description

Dishup S.r.l. is an Italian SaaS company providing a cloud-based, AI-powered all-in-one restaurant management platform covering digital menus, ordering, kitchen operations, payments, POS, invoicing, and analytics for SMB hospitality venues in Italy.

Ownership category

akta.pro rank

Product category

Restaurant Management Software

NAICS

Restaurants and Other Eating Places (72251), Full-Service Restaurants (722511)

akta.pro primary industry

Restaurant Reservations & Dining Booking Platforms (BPAMAIAK)

akta.pro secondary industry

Mobile Ordering, POS & Campus Dining Technology (EDALADAN)

Keywords

• Restaurant management software
• Cloud-based POS systems
• Digital ordering platform
• Kitchen operations software
• Restaurant payment processing

Headquarters

HQ city

Citta Sant'angelo

HQ country

Italy

HQ region

Europe

Offices1 record

Markets served

GTM type

B2B

Offering type

Software

Cost components

Technology or R&D, Personnel, Operations, Marketing or Sales, Infrastructure

Revenue model

1. Software Subscriptions: Three-tier annual subscription model (Lite €9.90/month, Standard €49.90/month, Premium €79.90/month) providing access to the restaurant management platform with varying feature sets and staff member limits.
2. Payment Processing (Dishup.pay): Transaction-based revenue from digital payments processed through the platform. Commission rate of 1.99% + €0.25 per transaction for Mastercard, Visa, Apple Pay, and Google Pay payments. Additional Stripe fees apply.

Pricing tiers

Go-to-market motion2 records

Distribution channels2 records

Marketing channels4 records

Core offering

Dishup is a cloud-based, AI-powered restaurant management SaaS platform that consolidates digital menu management, customer self-ordering via QR codes, staff order-taking (Dishup Waiter), real-time floor control (Live Manager), AI-driven kitchen operations (Kitchen Copilot™), digital payment processing (Dishup.pay), integrated POS, invoicing, and sales analytics into a single platform for hospitality operators in Italy.

Product overview

Dishup is a cloud-based all-in-one restaurant management platform that utilizes AI to handle every aspect of culinary business operations. The platform operates on a tiered subscription model (Lite, Standard, Premium) and comprises interconnected modules: Piatti e menu for dish and menu management, Menu digitale for customer self-ordering, Dishup Waiter for staff order-taking, Live Manager for real-time floor management, Kitchen Copilot™ (AI-powered kitchen operations), Dishup.pay (digital payment processing), Analytics (AI-powered sales reporting), and Retail POS (point-of-sale and invoicing). The Standard and Premium tiers bundle multiple modules together, while the Lite tier provides essential digital menu functionality. The platform integrates with Fatture in Cloud for invoicing and Stripe for payment processing.

Differentiator

Problem solved

Functional benefit

Brands

• Kitchen Copilot™: AI-powered kitchen management tool that monitors order flow in real-time, manages cooking times, and monitors ingredient supplies.

Products and services

• Dishup Restaurant Management Platform Cloud-based, AI-powered all-in-one restaurant management SaaS platform that handles every aspect of culinary business operations including digital menu, customer self-ordering via QR codes, staff order-taking, real-time kitchen operations management (Kitchen Copilot™), digital payment processing (Dishup.pay), integrated POS, Italian invoicing via Fatture in Cloud, and AI-driven sales analytics, sold on a tiered annual subscription (Lite, Standard, Premium) to hospitality operators in Italy.

Quantifiable outcome

• Eliminates order transcription errors
• +3 more outcomes

Segments6 records

Ideal customer profiles2 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration2 records

AI capability4 records

Feature6 records

Partnerships

Two partnerships are on record, tiered core.

• StripecoreTechnology or IntegrationStripe provides payment processing infrastructure for Dishup.pay. The integration enables merchants to accept credit cards, debit cards, Apple Pay, and Google Pay through the platform. Transactions are processed directly to the merchant's Stripe Connected Account.
• Fatture in CloudcoreTechnology or IntegrationNative integration with Fatture in Cloud allows merchants to issue invoices directly from the platform with a simple gesture. The integration simplifies accounting management for Italian restaurant operators.

Scale indicators1 record

Recent moves6 records

Expansion highlights6 records

Direct peers

• Toast: Toast is a leading cloud-based restaurant management platform offering POS, payments, online ordering, and team management. It directly competes with Dishup across nearly every feature area and serves a similar SMB-to-mid-market restaurant base.
• Lightspeed Restaurant: Lightspeed provides a cloud POS and restaurant management platform covering ordering, payments, inventory, and analytics. It is a direct competitor in the restaurant SaaS space and has a meaningful European footprint that overlaps with Dishup's Italian market.
• Square for Restaurants: Square's restaurant POS combines POS hardware, payments, online ordering, and analytics for SMB restaurants. It overlaps closely with Dishup's all-in-one cloud + payments bundling and competes for the same Italian SMB segment.
• Zenchef: Zenchef is a European restaurant marketing and management platform offering reservations, CRM, online ordering, and payments. It is one of the closest European-headquartered analogues to Dishup and competes directly for Italian restaurant customers.
• TheFork: TheFork (a Tripadvisor company) is a leading European restaurant reservation and management platform with strong Italian presence. It overlaps with Dishup on restaurant-facing digital tools and reservation/booking workflows.
• Resy: Resy is a restaurant reservation and guest-management platform owned by American Express, offering table management and CRM features. It is comparable to Dishup on the reservation and restaurant-engagement layer of the platform.
• Deliverect: Deliverect is a Belgian-headquartered restaurant tech platform that integrates online orders, POS, and delivery marketplaces. It is comparable to Dishup as a European restaurant SaaS targeting SMB and mid-market operators with multi-channel ordering.
• Tiller Systems: Tiller Systems is a French-headquartered provider of cloud POS and restaurant management software for SMB hospitality operators. It is highly comparable to Dishup in product scope, target customer, and European geographic focus.
• GloriaFood: GloriaFood offers free online ordering, reservations, and table management tools for SMB restaurants. It is comparable to Dishup on the digital menu, ordering, and reservation modules and targets a similar small-operator segment.

Broad incumbents

• OpenTable: OpenTable is a global incumbent in restaurant reservations and guest management, part of Booking Holdings. It competes with Dishup on reservation and front-of-house workflows while offering a much broader, established network effect.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks6 records

Key highlights6 records

Customer concentration

• Facebookfacebook.com/dishup.it

Revenue estimate

Valuation estimate

Number of profiles

Profiles2 records

Funding overview

Funding rounds2 records

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Dishup