The Ticket Bank

What The Ticket Bank does

The Ticket Bank is a social-impact ticketing redistribution platform operated as a project of the UK parent Tickets for Good. It matches spare inventory from event partners — theatres, music festivals, football clubs, comedy nights, arena tours, and grassroots venues — to individuals who could not otherwise afford live events, either by direct eligibility verification (proof of government benefits) or by referral through trusted bridge-partners such as local councils (including documented logos for Luton Council and Ealing Council), food banks, housing services, and cost-of-living charities. The company reports distributing 1M+ tickets through 1,200+ event partners and operates across the UK and four additional markets: the USA, Netherlands, Germany, and Belgium.

The core product is a web-based self-serve platform (ticketbank.ticketsforgood.co.uk) where verified members browse available events and book tickets for a small per-transaction booking fee. Beyond the primary UK consumer platform, The Ticket Bank runs dedicated sub-platforms for four additional cohorts: NHS healthcare workers (nhs.ticketsforgood.co.uk), charity workers (charities.ticketsforgood.co.uk), teachers and education workers (teachers.ticketsforgood.co.uk), and volunteers (volunteers.ticketsforgood.co.uk). No specific underlying technology stack, proprietary algorithms, or mobile applications are disclosed; the platform is described functionally rather than technically, and eligibility verification, event browsing, and booking all appear to be standard marketplace workflows without documented AI or ML components.

The business model is a transaction-fee marketplace: members pay a nominal booking fee per ticket while the supply side (event partners) donates otherwise-unsold seats at no incremental cost. Go-to-market is community-led and referral-driven, with bridge-partners acting as the primary acquisition channel for the benefit-recipient cohort. The company is privately held, headquartered in Sheffield, UK, operates with 1-10 employees, and has raised approximately $401,545 across three disclosed funding rounds between November 2019 and April 2021 from Bethnal Green Ventures, Tangram Partners Limited, and the DigitalHealth.London Accelerator. Co-founders are Stephen Rimmer (co-founder and CEO) and Nev Mosey (co-founder).

Name

The Ticket Bank

Legal name

The Ticket Bank (A Project by Tickets for Good)

Website

https://theticketbank.org

Company type

Private

Founded year

2018

Operating status

Operating

Headcount range

1–10 employees

Short description

The Ticket Bank, a social-impact project of UK-based Tickets for Good, redistributes spare event tickets from theatres, festivals, and sports venues to low-income individuals and frontline workers (NHS, charity, education, volunteers) via a self-serve web platform and referral partnerships with councils, food banks, and charities across the UK, USA, Netherlands, Germany, and Belgium.

Ownership category

akta.pro rank

Product category

Social Impact Ticketing Services

NAICS

Promoters of Performing Arts, Sports, and Similar Events with Facilities (71131)

SIC

Services-Amusement & Recreation Services (7900)

akta.pro primary industry

Ticketing Platforms & Primary Ticketing (MPAIAFAD)

akta.pro secondary industry

Ticketing, Registration & Event Technology (Badging, Apps) (BPAFAGAL)

Keywords

• Social impact ticketing
• Event ticket redistribution
• Discounted live events
• Community referral platform
• Charity ticket access

Headquarters

HQ city

Sheffield

HQ country

United Kingdom

HQ region

Europe

Offices1 record

Markets served

GTM type

B2C

Offering type

Services

Cost components

Operations, Technology or R&D, Marketing or Sales, Personnel

Revenue model

1. Booking Fee Revenue: The Ticket Bank charges a small booking fee per ticket transaction. Members pay a nominal fee to access free and heavily discounted tickets to live events including music, comedy, theatre, sports, and festivals. This is the primary revenue mechanism for the platform.

Pricing tiers

Go-to-market motion1 record

Distribution channels5 records

Marketing channels4 records

Core offering

The Ticket Bank is a social-impact ticketing platform that redistributes spare tickets donated by event organizers, promoters, and venues to individuals on low incomes or receiving government benefits. Members verify eligibility via proof of benefits or referral from trusted community bridge-partners (councils, food banks, housing services, charities), then book free or discounted tickets to music, comedy, theatre, sport, and festival events for a small per-ticket booking fee. Separate dedicated platforms extend access to NHS healthcare workers, charity workers, teachers, and volunteers.

Product overview

The Ticket Bank is a social-impact ticketing platform operated by Tickets for Good that redistributes spare event tickets to people who otherwise could not afford them. The core product is the UK Ticket Bank platform (ticketbank.ticketsforgood.co.uk) where eligible individuals browse and book tickets to concerts, festivals, theatre, sports, and comedy events for a small booking fee. The platform operates through a network of over 1,200 event partners including theatres, music festivals, football clubs, comedy nights, and arena tours. The company also offers sector-specific sub-platforms for healthcare workers (NHS), charity employees, teachers, and volunteers, each with tailored eligibility criteria and access. The Ticket Bank serves as a bridge between event organizers with surplus inventory and vulnerable individuals and families, with tickets distributed either directly through the platform or via referral partners including local councils, food banks, housing services, and charities.

Differentiator

Problem solved

Functional benefit

Products and services

• The Ticket Bank UK Platform Self-serve web platform where UK individuals on low incomes or receiving government benefits sign up, verify eligibility via proof of benefits or referral from councils, food banks, housing services, or charities, and browse and book free or heavily discounted tickets to music, theatre, comedy, sports, and festivals for a small per-ticket booking fee.
• NHS Healthcare Workers Platform Dedicated self-serve platform for NHS England healthcare workers to access free and discounted tickets to live events as a staff appreciation benefit.
• Charity Worker Platform Dedicated self-serve platform for charity sector employees to access free and discounted event tickets.
• Teachers and Education Platform Dedicated self-serve platform for teachers and education workers to access free and discounted event tickets.
• Volunteer Platform Dedicated self-serve platform for volunteers to access free and discounted event tickets.

Quantifiable outcome

• 1M+ tickets distributed to date
• +2 more outcomes

Named customers3 records

Segments5 records

Ideal customer profiles5 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Partnerships

Six partnerships are on record, tiered core.

• Event Partners (Theatres, Music Festivals, Football Clubs, Comedy Nights, Arena Tours, Grassroots Venues)coreStrategic or Co-development PartnerEvent partners across the live events sector donate spare tickets to the Ticket Bank platform. Partners include theatres, music festivals, football clubs, comedy nights, arena tours, and grassroots venues. These are seats that would otherwise go empty, now made available to people who could really use a moment to enjoy a show.
• Local Councils (Bridge-Partners)coreChannel Partner/ Reseller/ DistributorLocal councils serve as trusted bridge-partners, referring residents who may be eligible to access tickets through the Ticket Bank. Councils including Luton and Ealing are shown as partner logos on the website.
• Food Banks (Bridge-Partners)coreChannel Partner/ Reseller/ DistributorFood banks serve as trusted community bridge-partners, referring individuals to the Ticket Bank platform who may face barriers accessing live events due to financial constraints.
• Housing Services (Bridge-Partners)coreChannel Partner/ Reseller/ DistributorHousing services serve as trusted bridge-partners referring individuals to access event tickets through the Ticket Bank platform.
• Charities (Bridge-Partners)coreChannel Partner/ Reseller/ DistributorCharity organizations focused on cost of living serve as trusted bridge-partners, referring individuals who could benefit from access to live event tickets.
• Promoters (Bridge-Partners)coreStrategic or Co-development PartnerEvent promoters partner with the Ticket Bank to donate spare tickets that would otherwise go unsold, filling venues with community members who benefit from access to live events.

Scale indicators2 records

Recent moves5 records

Expansion highlights4 records

Direct peers

• Tickets for Good: Direct parent organization that operates The Ticket Bank and runs broader ticket redistribution programs across the UK and internationally. Most directly comparable given shared mission, shared inventory supply, and beneficiary base overlap.
• Humanitix: Australia-rooted ticketing platform that donates booking fee profits to children's education charities. Direct peer in the "ticketing-as-impact" category, operating a commercial primary ticketing model where the impact flows through profit donation — comparable beneficiary outcomes via different monetization.
• DICE: Primary ticketing platform focused on live events (music, comedy, club nights) with a strong UK presence and mobile-first UX. Comparable as a live-events ticketing intermediary, though commercial rather than impact-driven.

Broad incumbents

• Eventbrite: Large public-listed ticketing and event technology platform serving organizers of all sizes. Comparable as ticketing infrastructure for live events, although serving a different audience (event organizers rather than redistribution to beneficiaries).
• Ticketmaster: Global primary ticketing incumbent across music, sport, theatre. Relevant as the dominant partner from whom The Ticket Bank sources donated inventory; comparable in scale of live-event ticketing but operating a fundamentally different commercial model.

Emerging players

• Headfirst Group: US-based group ticketing operator focused on school and youth group access to events including sporting and entertainment experiences. Directly comparable mission (broadening access to live events for underserved groups) and group-sales business model.

Regional players

• Skiddle: UK-focused primary ticketing and events platform for music festivals, gigs, and club nights. Comparable as a UK live-events ticketing intermediary, though operating commercially rather than as an impact redistributor.

Others

• Charity Ticket Exchange (via charities' own programs): Ad hoc charity ticket donation programs run by individual venues (e.g. theatre "community seats" schemes). Comparable as parallel pathways for spare ticket redistribution, although fragmented and without a central platform.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks5 records

Key highlights6 records

Customer concentration

• Xx.com/ticketbank
• LinkedInlinkedin.com/company/the-ticket-bank

Revenue estimate

Valuation estimate

Number of profiles

Profiles2 records

Funding overview

Funding rounds3 records

Investors3 records

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about The Ticket Bank