Hartsfield-Jackson Atlanta International Airport

Name

Hartsfield-Jackson Atlanta International Airport

Legal name

City of Atlanta Department of Aviation

Website

https://atl.com

Company type

Public

Founded year

1925

Operating status

Operating

Headcount range

5,001–10,000 employees

Ownership category

akta.pro rank

Product category

Airport Operations and Aviation Infrastructure

NAICS

Airport Operations (48811), Other Airport Operations (488119), Support Activities for Air Transportation (4881)

SIC

Airports, Flying Fields & Airport Terminal Services (4581)

akta.pro primary industry

Aviation Infrastructure Agencies (Public Airports, Airfield Ops, Ground Access) (BPAIALAE)

akta.pro secondary industry

Airport Ground Transport Terminals (Rail/Bus/Coach) (THAIALAG)

Keywords

• Airport operations
• Passenger terminal services
• Airline hub facilities
• Ground transportation services
• Airport concessions marketplace

Headquarters

HQ city

Atlanta

HQ country

United States

HQ region

North America

Offices2 records

Markets served

GTM type

B2B and B2C

Offering type

Services

Cost components

Personnel, Infrastructure, Operations, Technology or R&D, Supply Chain, Others

Revenue model

1. Aircraft Landing and Terminal Fees: Fees charged to airlines for landing, gate usage, and terminal facilities. Delta Air Lines accounts for approximately 75% of flight operations under a partnership extending through 2036.
2. Parking Operations: Revenue from on-airport parking facilities including domestic hourly ($50 max first day), daily ($30), economy ($20), park-ride ($15), and international parking ($70-$100 max). Also includes reserved Gold parking at $60 per 24-hour period.
3. Concessions and Retail: Revenue from over 300 commercial venues including restaurants, retail shops, and services under the ATL Skypointe program. Topped $1 billion in concessions sales in 2016.
4. Ground Transportation Permits and Fees: Revenue from permitting taxis, limousines, shuttles, rideshare companies, and off-airport parking operators to operate at the airport. Includes taxi flat fare zones (Downtown $37.50, Midtown $39.50, Buckhead $49.50).
5. Rental Car Facility Fees: Revenue from 12 rental car brands operating at the Rental Car Center, connected by ATL SkyTrain.
6. Advertising: Advertising operations managed by Clear Channel Airports at airport terminals and facilities.
7. Federal Grants: Federal funding such as the $18.4 million Department of Transportation grant for taxiway infrastructure work.

Pricing tiers

Go-to-market motion1 record

Distribution channels6 records

Marketing channels9 records

Core offering

Hartsfield-Jackson Atlanta International Airport operates scheduled passenger, charter, and cargo flight services through a 4,700-acre campus with two terminals, seven concourses, and five runways. The airport provides passenger processing, parking, concessions (300+ venues), ground transportation coordination, and airline hub operations to over 106 million annual passengers traveling to 160 domestic and 80 international destinations.

Product overview

Hartsfield-Jackson Atlanta International Airport (ATL) operates as a multi-service airport hub offering passenger-facing digital products and operational services. The core digital offerings include ATL Skypointe (concessions marketplace with 300+ venues), Flight Search/Trak-a-Flight (real-time flight tracking), ATL Security Wait Times (TSA checkpoint monitoring), Park ATL (parking reservations), ATLWOW (employee recognition platform), and Under The Canopy (official podcast). Support services encompass ADA & Title VI accessibility programs and comprehensive ground transportation coordination including rental cars, transit, and rideshare. The airport is undergoing the multi-billion dollar ATLNext modernization initiative spanning landside and airside facilities.

Differentiator

Problem solved

Functional benefit

Brands

• ATL Skypointe: Award-winning concessions program featuring more than 300 commercial venues for dining, shopping and service needs.
• ATLWOW
• Under The Canopy
• GreeningATL
• ATLNext

Products and services

• ATL Skypointe Concessions Marketplace Marketplace and discovery platform featuring over 300 commercial venues including dining, shopping, and service locations throughout ATL's terminal and concourses for passengers and visitors.
• Flight Search / Trak-a-Flight

Quantifiable outcome

• Processed 106.3 million passengers in 2025, making ATL the only airport globally to surpass the 100-million milestone
• +6 more outcomes

Named customers13 records

Segments5 records

Ideal customer profiles4 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature7 records

Partnerships

22 partnerships are on record, tiered core and supporting.

• Delta Air LinescoreStrategic or Co-development Partner · 1 January 2036Delta Air Lines operates approximately 75% of all flights at ATL. The partnership includes a long-term lease agreement keeping Delta's corporate headquarters in Atlanta through 2036, making Delta the dominant airline at the world's busiest airport.
• Crystal Mover Services (CMSI) / Mitsubishi Heavy Industries GroupcoreImplementation/ SI/ Consulting Partner · 1 March 2026CMSI, a subsidiary of Mitsubishi Heavy Industries Group, secured a ten-year contract (March 2026 to March 2036) to renovate and upgrade the Automated People Mover system at ATL. Work includes signal system renewal, vehicle replacement and addition, and upgrades to equipment on the 2.2-kilometer ATL SkyTrain line connecting the main terminal with the rental car center.
• TSA (Transportation Security Administration)coreTechnology or Integration · 1 February 2026TSA implemented ConfirmID, a modernized alternative identity verification process using CBP's passport lookup service, effective February 1, 2026. Travelers without acceptable ID can pay $45 to attempt identity verification, enhancing security while accommodating passengers without REAL ID.
• CLEARcoreTechnology or Integration · 1 January 2026TSA partnerships with CLEAR enable biometric-based security processing at ATL checkpoints, allowing passengers to enter dedicated security lanes using biometric identity verification as part of the airport's transformation to eliminate traditional passport checks through facial biometrics.
• Nostromo EnergysupportingTechnology or Integration · 1 January 2026Nostromo Energy's IceBrick thermal energy storage technology was selected through a competitive process for deployment at ATL. Three IceBrick systems with combined capacity of 2,200 Ton-refrigeration-hours will be installed across three concourses to reduce peak loads, lower operating costs, and provide backup cooling capacity.
• UbersupportingChannel Partner/ Reseller/ Distributor · 1 January 2026Uber is one of two authorized rideshare companies permitted to pick up passengers at ATL. Pickups occur on the arrival level outer curb (inner curb) from doors A1, A2, and/or A3.
• LyftsupportingChannel Partner/ Reseller/ Distributor · 1 January 2026Lyft is one of two authorized rideshare companies permitted to pick up passengers at ATL. Pickups occur on the arrival level outer curb (inner curb) from doors A1, A2, and/or A3.
• Rental Car Brands (12 companies)coreChannel Partner/ Reseller/ Distributor · 1 January 2026The consolidated Rental Car Center houses 12 rental car brands including Ace, Alamo, Avis, Budget, Dollar, Enterprise, Fox, National, and others. Open 24/7, the facility is connected to the terminal via ATL SkyTrain.
• Immigration & Checkpoints Authority (Singapore)supportingTechnology or Integration · 1 January 2026While not a direct partner, ATL participates in similar biometric transformation initiatives as Singapore Changi Airport, which reported 60% reduction in processing times (from 25 to 10 seconds) through facial recognition and identity-on-the-move systems.
• City Innovation NetworksupportingStrategic or Co-development Partner · 1 January 2026City Innovation Network whitepaper examined how ATL and other North American cities are transitioning AI governance from technology projects to operational infrastructure requiring enterprise-level oversight.
• EatoncoreTechnology or Integration · 1 January 2025Intelligent power management company awarded multiple contracts worth approximately $25 million to enhance and expand electrical infrastructure at ATL as part of the $12.8 billion ATLNext modernization initiative. Eaton provides Brightlayer digitalization solutions, power distribution equipment, and engineering services.
• Clear Channel AirportssupportingChannel Partner/ Reseller/ Distributor · 1 January 2024Clear Channel Airports manages the advertising operation at Hartsfield-Jackson, controlling advertising displays throughout terminals and facilities. Contact: (610) 395-8002.
• The Arc (autism advocacy group)supportingStrategic or Co-development Partner · 1 January 2020Partnership with Delta and The Arc resulted in Atlanta Airport's first multisensory room on Concourse F to provide a calming environment for customers on the autism spectrum.
• Amazon Web Services (AWS)coreTechnology or Integration · 1 January 2016ATL migrated its geographic information systems infrastructure to AWS in 2016 with assistance from partner Axim Geospatial. Cloud migration enabled 99.9% uptime for Esri ArcGIS applications, reduced technical debt, and allows deployment of new web maps within hours instead of days.
• Axim GeospatialsupportingImplementation/ SI/ Consulting Partner · 1 January 2016Assisted ATL with migration of GIS infrastructure to Amazon Web Services cloud platform, completing the migration within one week.
• Korean AirsupportingStrategic or Co-development Partner · 1 January 2013Korean Air began operating Airbus A380, the world's largest passenger aircraft, at ATL in September 2013, demonstrating the airport's capability to handle the largest aircraft.
• Delta Air Lines (Delta Sky Club)coreChannel Partner/ Reseller/ Distributor · 1 January 2012Delta operates multiple Delta Sky Club locations throughout ATL concourses (A, B, C, D, E, F, T), offering award-winning lounge amenities including bars, food, Wi-Fi, and showers. Delta is the dominant carrier at ATL.
• Southwest AirlinessupportingStrategic or Co-development Partner · 1 January 2012Southwest Airlines began service at Hartsfield-Jackson in February 2012, adding domestic competition to the Atlanta market dominated by Delta.
• British Airways CargosupportingStrategic or Co-development Partner · 1 January 2012British Airways World Cargo began new Boeing 747-8F freighter service between Atlanta and Frankfurt in November 2011.
• ATL SkyTrain (Rental Car Center Connection)coreTechnology or Integration · 1 January 2009ATL SkyTrain, the electric-powered automated people mover, connects the main terminal with the Rental Car Center, West Parking Deck, Georgia International Convention Center, Gateway Center Arena, and nearby hotels. Replaced diesel shuttle buses in 2009, serving over 5 million guests annually.
• Alaska AirlinessupportingStrategic or Co-development Partner · 1 January 2009Alaska Airlines began service at Hartsfield-Jackson in October 2009, expanding connectivity to West Coast destinations.
• MARTA (Metropolitan Atlanta Rapid Transit Authority)coreChannel Partner/ Reseller/ Distributor · 1 January 1988MARTA's Airport station opened in 1988, linking ATL to Atlanta's rapid transit system with elevator access for customers with disabilities. Provides public transit connection to downtown Atlanta and surrounding counties.

Scale indicators16 records

Recent moves11 records

Expansion highlights5 records

Direct peers

• Dallas Fort Worth International Airport: Largest US airport by area and second-busiest by passenger traffic; comparable large-hub airport operator with similar multi-terminal layout, dominant anchor carrier relationships (American Airlines), and similar mix of domestic connecting and international traffic.
• Denver International Airport: Third-busiest US airport and one of the largest land-area airports globally; comparable hub airport with significant capital expansion program (Concourse Expansion Program) and anchor carrier relationship with United Airlines.
• Chicago O'Hare International Airport: Major US hub airport with United Airlines and American Airlines presence; comparable in scale, global connectivity, and ongoing terminal modernization (O'Hare 21 program) — directly competes for connecting traffic and international routes.
• Los Angeles International Airport: Large US hub airport undergoing $30B modernization (LAX Capital Improvement Program); comparable scale, international gateway status, and multi-stakeholder airline base competing directly with ATL for premium passengers and cargo.
• John F. Kennedy International Airport: Major US international gateway operated by Port Authority of New York and New Jersey; comparable in international route breadth, anchor carrier relationships (Delta/JetBlue), and modernization scale — directly competes with ATL for transatlantic traffic.

Broad incumbents

• Dubai International Airport: One of the world's busiest international airports with similar mega-hub scale and connecting-traffic model; relevant benchmark for international passenger volume, premium retail/concessions revenue, and hub operating efficiency.
• Singapore Changi Airport: Global mega-hub widely regarded as a leader in passenger experience, biometric processing, and non-aeronautical revenue; ATL explicitly benchmarks Changi's biometric transformation initiatives and competes for international connecting traffic.
• Beijing Capital International Airport: One of the world's busiest airports by passenger volume; comparable scale and government-affiliated ownership model, providing a benchmark for state-operated mega-hub economics and infrastructure investment scale.
• Heathrow Airport: Major international hub with sophisticated regulatory framework (regulated airport model), heavy cargo operations, and premium retail concessions; comparable in international gateway role and benchmark for non-aeronautical revenue per passenger.
• Tokyo Haneda Airport: Among the world's busiest airports with strong domestic hub model; comparable scale, operational efficiency reputation, and ongoing modernization investments — a relevant benchmark for slot-constrained hub economics.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat6 records

Key risks5 records

Key highlights7 records

Customer concentration

• Xx.com/ATLairport
• Facebookfacebook.com/ATLairport
• Instagraminstagram.com/ATLairport

Compliance4 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles7 records

Funding overview

Funding rounds1 record

Investors1 record

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M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Hartsfield-Jackson Atlanta International Airport