Infinx

What Infinx does

Infinx is a US-focused healthcare revenue cycle management (RCM) platform company founded in 2016 and headquartered in Spring, Texas, with operations spanning the USA, India (Mumbai), and the Philippines. The company serves more than 4,000 healthcare provider facilities — including hospitals, health systems, radiology groups, pathology labs, and specialty practices across eight verticals — processing over $8 billion in revenue and 5 million patients through its platform.

The company's core technology is the Healthcare Revenue OS, a multi-agent operating system that coordinates AI agents, workflow automation, integrations, and human-in-the-loop RCM specialists inside governed workflows. Core product suites include Patient Access Plus (eligibility, benefits, prior authorization, patient pay estimates, insurance discovery), Document Capture Plus (AI-powered document classification and data extraction), RCM Plus (A/R recovery and denials management), and a Revenue Cycle Agent Platform offering reasoning, execution, and human-in-the-loop agents. The platform integrates with 20+ EHR/EMR systems (Epic, Cerner, athenaHealth, eClinicalWorks, Allscripts, NextGen) via HL7, X12, APIs, RPA, and FHIR-ready standards, and maintains 2,800+ payer/clearinghouse/benefit-manager connections. AI capabilities are supported by third-party models including Maverick AI for medical coding and Voxology AI for conversational scheduling.

Infinx generates revenue through a hybrid model combining AI-powered SaaS platform subscriptions with managed services, with annual engagements starting at $5,000 per month and custom enterprise pricing structured around volume, dedicated capacity, outcomes, or managed services. Distribution is primarily direct enterprise field sales targeting large health systems and specialty provider groups. The company is backed by KKR (minority stake of $150–200M at a $775M post-money valuation, May 2024) alongside Norwest Venture Partners, and has pursued an aggressive acquisition strategy — completing deals for MedReceivables Advisor, Glidian, and i3 Verticals' Healthcare RCM business in 2025.

Name

Infinx

Legal name

Infinx, Inc.

Website

https://infinx.com

Company type

Private

Founded year

2016

Operating status

Operating

Headcount range

5,001–10,000 employees

Short description

Infinx is a US-focused healthcare revenue cycle management platform that uses AI agents, automation, and a 7,200+ person specialist workforce to deliver patient access, coding, and A/R recovery services to 4,000+ provider facilities across eight specialty verticals.

Ownership category

akta.pro rank

Headquarters

HQ city

Cupertino

HQ country

United States

HQ region

North America

Offices4 records

Markets served

GTM type

B2B

Offering type

Software

Cost components

Personnel, Technology or R&D, Operations, Marketing or Sales, Infrastructure

Revenue model

1. Revenue Cycle Management Services & SaaS Platform: Infinx generates revenue through a combination of AI-powered software platform subscriptions and managed services. Pricing is structured around volume, dedicated capacity, outcomes, or managed services — suggesting a hybrid model combining subscription fees with consumption/volume-based components. Annual engagements starting at $5,000 per month indicate a recurring subscription baseline, supplemented by transaction or outcome-based pricing for larger enterprise deployments.

Pricing tiers

Go-to-market motion1 record

Distribution channels1 record

Marketing channels8 records

Core offering

Infinx provides an AI-powered healthcare revenue cycle management platform and managed services built on its proprietary Healthcare Revenue OS. It delivers Patient Access Plus (eligibility, benefits, patient pay estimates, prior authorization), Document Capture Plus (AI document processing), RCM Plus (A/R recovery and denials management), medical coding, and end-to-end RCM outsourcing to US healthcare providers through a hybrid SaaS-plus-services model with onshore and offshore delivery.

Product overview

Infinx is a healthcare revenue cycle management platform built as a modular architecture centered on its Healthcare Revenue OS operating system. The core platform is powered by a multi-agent system combining AI agents, automation, and human RCM experts. The main agent suites include Patient Access Plus (for eligibility, benefits, prior authorization, and patient pay estimates), Document Capture Plus (for AI-powered document processing), and RCM Plus (for A/R recovery and denial management). Additional specialized modules cover medical coding (powered by Maverick AI), patient scheduling, soft collections, and full-service RCM outsourcing. The company has expanded through acquisitions of Glidian (prior authorization automation) and MedReceivables Advisor (pathology billing).

Differentiator

Problem solved

Functional benefit

Brands

• Patient Access Plus: AI-powered patient access platform providing eligibility verifications, benefit checks, patient pay estimates, and prior authorization approvals
• Document Capture Plus
• RCM Plus
• Healthcare Revenue OS
• Revenue Cycle Agent Platform

Products and services

• Healthcare Revenue OS Multi-agent operating system for healthcare revenue cycle management combining AI agents, automation, payer and provider integrations, security/compliance, workflow execution, workforce orchestration, and analytics in eight integrated layers, for US healthcare providers.
• Patient Access Plus Agent suite for healthcare providers that delivers eligibility verifications, benefit checks, patient pay estimates, and prior authorization approvals using AI agents, payer/clearinghouse connections, and human-in-the-loop specialists.
• Document Capture Plus AI-powered document classification and data extraction suite that captures patient data from faxes/scans and inputs it directly into EHR/EMR systems, backed by document capture experts.
• RCM Plus Revenue cycle management suite that maximizes reimbursements from A/R inventory and denied claims using AI, automation, predictive analytics, intelligent workflow management, and billing specialists.
• Revenue Cycle Agent Platform Multi-agent AI platform offering reasoning agents, execution agents, and human-in-the-loop workflows for revenue cycle challenges, with an agent catalog covering prior authorization, coding, denials, and patient access.
• Glidian Prior authorization automation offering specializing in the laboratory market, now operating under the Infinx brand and contributing to a combined 700,000 monthly patient access transactions.
• MedReceivables Advisor (MRA) Pathology billing, coding, and revenue cycle management service offering for pathology providers, including litigation support and payer contract reviews, now part of Infinx.
• Revenue Cycle Outsourcing Full-service end-to-end revenue cycle outsourcing for healthcare providers, covering patient access, coding, billing, denials management, and A/R recovery using Infinx's AI agents and onshore/offshore specialists.
• RCM Assessment Audit and advisory service where Infinx's revenue cycle experts review EHR systems and workflows and recommend optimizations to improve cash flow.
• Patient Scheduling Healthcare contact center service for patient appointment scheduling, reminders, and rescheduling, now augmented with Voxology AI conversational agents to automate scheduling and reduce hold times.

Named customers9 records

Segments9 records

Ideal customer profiles1 record

Technology focussed Yes

API detail

Has API

Yes

API docs

API detail

Core technology

AI maturity

App detail

Integration32 records

AI capability8 records

Feature11 records

Partnerships

Nine partnerships are on record, tiered core and minor.

• EpiccoreTechnology or IntegrationBi-directional EHR integration using HL7, FHIR, APIs. Epic is a registered trademark of Epic Systems Corporation. Infinx connects to Epic for eligibility verification, prior authorization, and other revenue cycle workflows.
• athenaHealthcoreTechnology or IntegrationBi-directional EHR integration with athenaHealth for patient access and revenue cycle management workflows.
• CernercoreTechnology or IntegrationBi-directional EHR integration with Cerner for patient scheduling, eligibility verification, and revenue cycle management.
• eClinicalWorkscoreTechnology or IntegrationBi-directional EHR integration with eClinicalWorks for patient access and revenue cycle management workflows.
• AllscriptscoreTechnology or IntegrationBi-directional EHR integration with Allscripts (Centricity) for patient access and revenue cycle management.
• NextGencoreTechnology or IntegrationBi-directional EHR integration with NextGen for patient access and revenue cycle management.
• GlidiancoreStrategic or Co-development PartnerInfinx completed the acquisition of Glidian in March 2025, a company specializing in prior authorization automation for healthcare. Glidian's laboratory market expertise was combined with Infinx's AI-driven RCM platform. The merged entity processes approximately 700,000 patient access transactions per month. Both companies have built integrations with nationwide payers. Glidian operates under the Infinx brand.
• MedReceivables Advisor (MRA)coreStrategic or Co-development PartnerInfinx acquired MedReceivables Advisor (MRA) in March 2025, a company specializing in pathology billing. The acquisition enhances Infinx's capabilities in pathology coding, billing, and revenue cycle management, and introduces new services such as litigation support and payer contract reviews. MRA operates under the Infinx brand.
• Strategic RadiologyminorChannel Partner/ Reseller/ DistributorStrategic radiology partnership providing access to radiology group networks for prior authorization and RCM services.

Scale indicators8 records

Recent moves8 records

Expansion highlights6 records

Direct peers

• Waystar: Waystar is a leading healthcare revenue cycle management cloud platform covering claims management, patient access, and analytics for hospitals and health systems — directly comparable to Infinx's Healthcare Revenue OS across patient access and back-end RCM workflows.
• R1 RCM: R1 RCM provides end-to-end revenue cycle management services and technology to large hospital systems and physician groups, including patient access, coding, and accounts receivable management — overlapping directly with Infinx's full-service RCM outsourcing and Patient Access Plus offerings.
• Experian Health: Experian Health offers eligibility verification, prior authorization, claims management, and identity management for healthcare providers, competing head-on with Infinx's Patient Access Plus and RCM Plus agent suites.
• Phreesia: Phreesia provides patient intake, eligibility, and prior authorization automation for ambulatory providers and health systems — overlapping with Infinx's Patient Access Plus, particularly eligibility verification and the Voxology AI-driven patient scheduling capability.

Emerging players

• AKASA: AKASA applies AI and machine learning to automate revenue cycle workflows for hospitals and health systems, including prior authorization, claims status, and denials management — a more AI-native, narrower competitor that targets the same autonomous-agent narrative as Infinx's Revenue Cycle Agent Platform.
• Cedar: Cedar provides AI-powered patient billing, engagement, and pre-visit financial clearance for healthcare providers — overlapping with Infinx's Patient Pay Estimate and Soft Patient Collections offerings, with a consumer-experience focus that complements rather than fully replaces enterprise RCM.
• Olive AI: Olive (now operating under different ownership after restructuring) built an AI automation platform for healthcare revenue cycle and supply chain workflows, directly comparable to Infinx's multi-agent Healthcare Revenue OS positioning, though with a narrower delivery footprint today.

Broad incumbents

• Availity: Availity operates one of the largest payer-provider connectivity networks in the US and offers revenue cycle management and prior authorization solutions — competing with Infinx at the payer-connection and clearinghouse layer while serving broader payer-side use cases.
• Optum (UnitedHealth Group): Optum's Revenue Cycle and Analytics Solutions serve payers and providers at massive scale, owning Change Healthcare infrastructure and integrated payer data — the dominant incumbent in healthcare RCM against which Infinx's enterprise field sales motion must compete.
• Health Catalyst: Health Catalyst provides data and analytics infrastructure for health systems, including revenue cycle analytics and population health — overlapping with Infinx's Patient Access Analytics and Revenue Cycle Analytics modules, though more focused on enterprise data warehousing than agentic automation.

Market position

Weaknesses4 records

Competitive moat6 records

Key risks5 records

Key highlights6 records

Customer concentration

• Xx.com/Infinxinc
• Facebookfacebook.com/Infinxservices

Compliance4 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Subsidiaries4 records

Funding overview

Funding rounds1 record

Investors2 records

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A4 records

Investments2 records

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Infinx